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Opiniones sobre R13 - A Townhouse Hotel

3.5 out of 5
R13 - A Townhouse Hotel
Armuli 13a, Reykjavik

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 76 de 161 opiniones" "
Evaluación: 8 - Bueno. 47 de 161 opiniones" "
Evaluación: 6 - Aceptable. 17 de 161 opiniones" "
Evaluación: 4 - Mediocre. 12 de 161 opiniones" "
Evaluación: 2 - Terrible. 9 de 161 opiniones" "

8,6/10

Limpieza

7,8/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No regresaría
Confuso método para hacer el check in manualmente, el código que me enviaron al mail no servía para abrir la puerta y solo pude entrar porque alguien iba saliendo y tuve suerte del momento, almohadas incómodas y limpieza no bien hecha, la regadera del baño sin puerta y todo el baño se moja cuando te bañas, muy caro para lo que es
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Cristhian

Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Marga, New Jersey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal del hotel es fantastico! Tuvimos un problema con el check-in, lo solucionaron en un segundo y pudimos dormir unas horitas antes de salir a explorar la ciudad. La habitacion increible, exactamente igual que en las fotos, la mini cocina super equipada, con abusolutamente todo lo necesario. Un 10!
Se hospedó 4 noches en diciembre de 2019
Respuesta de A Townhouse Hotel el 2 ene. 2020
Dear Marga Thank you for your stay at R13 A Townhouse Hotel. We appreciate your feed back and we hope to welcome you again at our property. Kind regards, A Townhouse Hotel Reception Staff

4/10 Mediocre

Wai Man Raymond

No le gustó: Personal y atención, comodidad de la habitación
Overall is not good
- no staff in the reception and lobby at all, but it is not an auto self-service hotel - did not receive any e-mails about how to do the self-check in and the password to enter the building - has a restaurant but no staff to cook - bed linen was dirty, stick with hairs and not comfortable - location is not good, very few restaurants and no supermarkets/convenient stores nearby
Se hospedó 9 noches en diciembre de 2023

4/10 Mediocre

Chantal

Viajó con su pareja
Le gustó: Servicios
No le gustó: Personal y atención
no one to be seen, Breakfast was unclear (even tho we were sure about having breakfast included for 1 day, we didn’t got it because at the breakfast times no one was near to be found) dirty cutlery in the drawer, fridge wasn’t cleaned up and stuff from the guests in front of us was still inside if. Certain information was not shared of unclear (on the site as in the hotel it self.)
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff!

10/10 Excelente

Kristiina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotelli oli hyvä kaikinpuolin vaikka kulumia näkyvissä (enimmäkseen käytävillä). Saavuttaessa vastaanotto oli erittäin ystävällinen ja iloinen (vastassa oli mies henkilö). Seuraavana päivänä aamupala oli myöhässä, eikä sitä laittanut naishenkilö ollut ollenkaan halukas auttamaan tilataksin tilaamisessa vaikka pyysimme sitä moneen kertaan. Palvelualttius ei muutenkaan ollut hänen vahvuus. Muuten hotelli oli tosi kiva, siisti ja edullinen.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

m

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We’ll appointed kitchenette
Small apartment, Although compact we had a small well appointed kitchenette which was kitted out very practically (washing up liquid, sponge, cloth, tea towel, dishwasher tablets). Other reviews have pointed out the lack of storage. But it was comfortable enough
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was very well designed for a small space with everything needed to have a nice stay.
Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Nicholas

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jesse

Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Camila, Brampton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Stefan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

Brandon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and considerate, the room was very clean, and the atmosphere was very friendly
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Minna

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Palvelu ja vastaanotto oli hieman kankea, sisäänkirjautuminen onnistui vain paikanpäällä tabletilta ja palvelu ei ollut kovin kattavaa tai normaalin ystävällistä. Hotelli huone oli mukava, ok ja sänky pehmeä ja sai hyvät yöunet. Kaikenkaikkiaan ok, kunhan ei palvelusta harmistu.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Tyler

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cool hotel with rooms above a very quiet cafe lounge, the owner Yost was very accommodating in allowing me an early check-in and the room had a sleek decor and a convenient kitchenette setup. I really enjoyed my 3 night stay here and it was conveniently placed within driving distance of many major attractions, but also in a quiet area that allowed me to feel safe and free of disturbance. The view of Perlan Museum from out the window of my room was very cool. Personally the check-in and check-out process was very easy and I would recommend this hotel to anybody looking for a cool vibe while visiting Reykjavík.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Robert

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay was good to be fair to the hotel. Check in was weird as we arrived on a Sunday and there were no staff, we didn't know there was a self-check in process and so were quite lost for a while. Also we have a young child and the garage just behind the hotel work past his bed time so was a bit noisy for him. That said, the beds were comfy, parking was easy, the area was nice (a short walk to botanical gardens) and staff were friendly and helpful.
Se hospedó 5 noches en agosto de 2023

8/10 Bueno

Howie, Falls Church

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
nice place. i would book here again. a little hard to find and no 24 hour attendant.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Susan

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Compact room with enough room for three. Quiet location with restaurant on premises.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Lieven

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel room was not available, we were offered a room in another “hotel” with no lobby, facilities or service.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

SYED

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Stuart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The shower in my room had 2 shower heads - I could literally have 2 showers at once! But seriously, the staff are really nice and helpful - I had one issue with a card key that wouldn't open my door, and it was immediately resolved. The hotel is half an hour's walk from the city center and an easy pick up point for all of the popular tours of the country. I heard from other tourists staying at other hotels that the facilities in their hotels were terrible - that is not the case for this one. Rooms with kitchenettes are available, they're all en-suite. They don't have TVs, but with so much to explore and so many wonders to see in Iceland, you won't need a TV because you won't be in your room for long. This is a perfect hotel, I fully recommend it.
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención
Stove top didn’t work and the windows were broken with one window glass shattered. Didn’t affect our stay and the staff were nice!

8/10 Bueno

Faith

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really liked the bunk bed as we were traveling with our six yr old son. The bathroom lacked a shelf in the shower, was a bit small and didn’t provide hair conditioner, which would have been nice. Otherwise it really suited our needs. Easy quick drive to downtown Reykjavík. The staff were helpful.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Evgenia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Located a little farther from the touristy parts of town than other hotels, but is right next to Braud&Co (bakery for breakfast) and botanical gardens. It is only a 20min walk from all the restaurants. It was also a bonus to have a kitchenette for those days when we returned by bus from Thorsmork and Landmannalaugar and were too tired and too late for restaurants.
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Arzoo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 13 noches en junio de 2023

10/10 Excelente

Kristine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Hotel is hard to find. There is just a samll sign above the door next to a big sign for another business. The lobby does not look like a hotel lobby, so it took us a while to realize, that was the place. The numbers on the rroms are very small too. I booked 5 hotel rooms. I don't know why each room needed it separate res number and pin. It was too much to keep track of.
Se hospedó 4 noches en junio de 2023

8/10 Bueno

Jan

Se hospedó 4 noches en junio de 2023

8/10 Bueno

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención
R13 Townhouse Hotel has everything you need and nothing you don't. The area around the hotel isn't cute but it is very close to a Bonus and it DOES have parking. We came back very late at night almost every night and we were always able to find a spot. It was crowded but we could always find a spot behind the hotel if the few spots in the front were taken. During the day there was always a spot open in front of the hotel. It is easy driving distance to downtown Reyk. Check in was a little confusing at first but it is easy, I promise. There is a self service kiosk on the bar (to the left when you walk in). The room was tiny but very clean and overall in good repair. Our room had a kitchen which was very clean and well stocked with all the cooking supplies we needed. A few minor things that the room needed- better pillows, bedside tables, a basket or shelf to hold toiletries in the shower. The shower had excellent water pressure with lots of hot water BUT we had to be very careful or the shower would flood the whole bathroom. The shower needed like a lip or something to help contain the water. There is no front desk but we saw cleaning staff almost every day. They also leave extra towels and TP in a cabinet at the end of the hall for self service (that was very appreciated). Our room had fabulous blackout curtains and the area was very quiet at night so we were able to rest well. The first floor has a nice lounge area.
Se hospedó 6 noches en junio de 2023

10/10 Excelente

Evana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My boyfriend and I spent 2 nights here and thought it was a really great hotel! The room was clean and spacious for the amount of stuff that came in the room. The use of a full kitchen really saved us a ton on eating expenses in the trip! The hotel seems to be in a more industrial part of the city and kind of far off from the city center but we had a car and rented scooters to get into the main city. The best feature in the room was probably the black out curtains! The room was very dark on the summer nights and the bed was very comfy for our stay. We would definitely stay again!
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Brynn

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Sophia renda

Se hospedó 7 noches en junio de 2023

10/10 Excelente

John

Le gustó: Personal y atención
Lovely staff, though its mostly self checkin and automated process, when bar staff or management is there theyre pleased to advise or help you. Great experience from these guys, room was great and private too
Se hospedó 7 noches en junio de 2023

2/10 Terrible

William

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
lady worked here was very nice.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

christopher

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Room was small but very clean and includes essentially a full kitchen. Nice common area downstairs. Host is not present but very helpful by phone. The surrounding area is a bit industrial but seems safe.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Menno van der

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Ellie, walpole

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy to access Reykjavik! Parking was simple and easy, rooms had exactly what you needed. Great stay.
Se hospedó 4 noches en junio de 2023

2/10 Terrible

Erlingur Örn

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant stay!
What a beautiful room we stayed in! It was big enough for the 3 of us including our luggages. The bed was sufficient for all 3 of us. The bathroom was clean and enjoyed the strong water pressure in the shower. Beautiful view outside! Although the check in process was difficult. We ended up calling the phone number for assistance which we realized the self check in was at the bar! Overall enjoyed our stay and highly recommend as there's plenty of parking and it was quiet at night.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jakob

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really spacious and modern room, with stove top and oven was very cool touch. One thing though the shower glass panel isn't sealed properly at the bottom so water leaks out into the main bathroom floor. Other than that the room was very nice. Would stay again
Se hospedó 8 noches en abril de 2023

10/10 Excelente

Natalie

Se hospedó 3 noches en abril de 2023

6/10 Aceptable

Emil

Se hospedó 2 noches en abril de 2023

8/10 Bueno

Steven

Le gustó: Estado de la propiedad e instalaciones
Useful area to be in

6/10 Aceptable

Maria

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

BJÖRN

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Ingela

Le gustó: Limpieza, personal y atención
Se hospedó 6 noches en febrero de 2023

10/10 Excelente

Sergio

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, comfortable, nice style, flexible, small usable kitchen, nice and friendly staff
Se hospedó 7 noches en febrero de 2023

10/10 Excelente

JAKE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, comfortable and haven’t seen a single staff member. Very self sufficient hotel!
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Douglas

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Small but lived up to expectations. Need more storage for toiletries and bed side tables
Se hospedó 6 noches en agosto de 2022

8/10 Bueno

Rosalind

Le gustó: Personal y atención, comodidad de la habitación
Comfortable and convenient
We had a really enjoyable stay. The room was comfortable and had everything we needed (but a bigger French press would be great!). There were a couple of issues with the shower rail and hanging rail in the room which we mentioned to the manager. Parking was convenient. Would recommend to others.
Se hospedó 5 noches en agosto de 2022