Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 650 de 1001 opiniones" "
10 - Excelente
650
Evaluación: 8 - Bueno. 249 de 1001 opiniones" "
8 - Bueno
249
Evaluación: 6 - Aceptable. 59 de 1001 opiniones" "
6 - Aceptable
59
Evaluación: 4 - Mediocre. 20 de 1001 opiniones" "
4 - Mediocre
20
Evaluación: 2 - Terrible. 23 de 1001 opiniones" "
2 - Terrible
23
9,4/10
Limpieza
9,6/10
Personal y atención
8,8/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Antonio Jose
Viajó con su familia
3 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Antonio Jose
Se hospedó 3 noches en julio de 2023
Respuesta de Thingholt by Center Hotels. el 4 ago. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excelente
gabriel
20 oct. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
gabriel
Se hospedó 1 noche en octubre de 2022
Respuesta de Thingholt by Center Hotels. el 21 oct. 2022
Dear Gabriel, thank you for staying with us and for taking the time to post the review of your stay. We are glad to hear you had a pleasant stay with us and we hope to accommodate you again in the future :)
10/10 Excelente
GERARDO JORGE
Viajó con su familia
10 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente facilidades
GERARDO JORGE
Se hospedó 2 noches en octubre de 2022
Respuesta de Front Desk Team el 10 oct. 2022
Dear Gerardo, Thank you so much for leaving us this 5 star rating! You have made our day. We will certainly continue to work hard in providing our guests with the best products and services. Please do not hesitate to contact us if you need any assistance. We hope to see you again in the near future. Kind Regards,Camila
8/10 Bueno
Raul
6 oct. 2022
Raul
Se hospedó 1 noche en octubre de 2022
Respuesta de Thingholt by Center Hotels el 7 oct. 2022
Thanks for staying with us. We appreciate your feedback!
10/10 Excelente
GERARDO JORGE
1 oct. 2022
GERARDO JORGE
Se hospedó 1 noche en septiembre de 2022
10/10 Excelente
Cliente verificado
Viajó con su familia
13 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atención amabilidad del staff es increíble. El hotel muy bien ubicado. Las habitaciones confortables en cuanto a tamaño, lo único que podría mejorar es la calidad de las sábanas. Todo lo demás excelente.
Cliente verificado
Se hospedó 1 noche en agosto de 2021
8/10 Bueno
Cliente verificado
Viajó con su pareja
8 sept. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gran ubicación del hotel. El servicio y atención del personal muy buenos. Los cuartos son de buen tamaño, el hotel es moderno.
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
8/10 Bueno
Cliente verificado
8 sept. 2019
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
8/10 Bueno
George
10 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to transportation. Walkable to restaurants and stores. Staff is very friendly and courteous.
George
Se hospedó 3 noches en febrero de 2024
Respuesta de Bora-Front Desk el 14 may. 2024
Dear George"Thank you for sharing your experience! We're delighted to hear that you found our location convenient and enjoyed the nearby amenities. It's fantastic to know that our staff's friendliness and courtesy left a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back soon!"Kind Regards
10/10 Excelente
Shogo
Viajó por negocios
10 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dear Shogo"Thank you for sharing your wonderful experience! We're delighted to hear that you found our location convenient and enjoyed our clean, well-maintained rooms. It's great to know that you enjoyed the spa amenities, delicious breakfast, and the special care from our staff. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay!"Kind Regards
10/10 Excelente
Marlene
9 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was incredibly accommodating and friendly. They allowed an early check in because the room was ready and upgraded me to a loft! They helped with parking and gave suggestions of favorite local spots. If I could give more than 5 stars I would!
Marlene
Se hospedó 1 noche en mayo de 2024
Respuesta de Bora-Front Desk el 14 may. 2024
Dear Marlene"We're thrilled to hear about your exceptional experience with us! It's wonderful to know that our staff went above and beyond to ensure your comfort and satisfaction, from the early check-in and complimentary upgrade to their helpful local suggestions. Your kind words mean the world to us, and we truly appreciate your glowing review! We hope to have the pleasure of welcoming you back for another fantastic stay soon!"Kind Regards
10/10 Excelente
Colby
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved being in the center of the city
Colby
Se hospedó 4 noches en abril de 2024
Respuesta de Kind Regards-Bora Front Desk el 5 may. 2024
Dear Colby"Thank you so much for your kind words! We're thrilled to hear that you loved being in the center of the city. It's our aim to provide a fantastic experience for our guests, and knowing that you enjoyed your stay brings us great joy. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back!"
10/10 Excelente
Haim
Viajó en grupo
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very kind and helpful. The amenities were wonderful, the spa access was amazing during cold days.
Haim
Se hospedó 6 noches en abril de 2024
Respuesta de Kind Regards-Bora Front Desk el 5 may. 2024
Dear HaimThank you for your kind words! We're glad you found our staff helpful and enjoyed the amenities, especially the spa during the cold weather. We hope to welcome you back soon for another wonderful stay!"
10/10 Excelente
TRACEY
Viajó con su pareja
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed 7 nights at this hotel and had an amazing time. Everyone at the hotel is so friendly and professional. The location is amazing. We were in the heart of the city. The breakfast was amazing. I loved using the spa every day. The hotel is very clean. If we go back to Iceland, we will certainly stay here again! We absolutely loved it! Thanks for having us! Asli and Tracey
TRACEY
Se hospedó 7 noches en abril de 2024
Respuesta de Bora-Front Desk el 3 may. 2024
Dear TraceyThank you so much for sharing your experience! We're thrilled to hear that you had such a fantastic time during your 7-night stay with us. It's wonderful to know that our friendly and professional team exceeded your expectations. We can't wait to welcome you back on your next visit to Iceland! Warm regards,
10/10 Excelente
Jessica, Lake Stevens
28 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly and helpful staff, clean, quiet, centrally located, and a good breakfast
Jessica
Se hospedó 7 noches en abril de 2024
Respuesta de Kind Regards-Bora-Front Desk el 29 abr. 2024
Dear JessicaThank you so much for your kind words! We're thrilled to hear you enjoyed our friendly staff, cleanliness, central location, and breakfast. We strive to provide a wonderful experience for our guests, and it's rewarding to know we hit the mark. We hope to welcome you back soon!
10/10 Excelente
Meredith
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Centrally located, great staff, good breakfast!
Meredith
Se hospedó 2 noches en abril de 2024
Respuesta de Bora-Front Desk el 27 abr. 2024
Dear MeredithWe're delighted to hear that you found our location convenient, enjoyed our friendly staff, and savored our breakfast offerings! Thank you for your wonderful feedback!Kind Regards
6/10 Aceptable
Carol
Viajó con su pareja
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel room was nicely designed but temperature was hard to control. Biggest complaint was room was street level and noise outside continued into the night sometimes until 2:00 am. Young Icelanders party hardy!
Desk employees were all courteous but their knowledge level was uneven regarding transportation options.
Location was super.
Carol
Se hospedó 2 noches en abril de 2024
Respuesta de Kind Regards Bora-Front Desk el 27 abr. 2024
Dear CarolThank you for sharing your experience with us. We're glad you appreciated the room design and our courteous staff. We apologize for the inconvenience caused by the temperature control and the noise from the street. Your feedback helps us improve. We'll work on addressing these issues to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back in the future.
10/10 Excelente
Eleanor
22 abr. 2024
Eleanor
Se hospedó 3 noches en abril de 2024
Respuesta de Bora-Front Desk el 14 may. 2024
Dear Eleanor"Thank you for your glowing 5 out of 5 review! We're thrilled to hear you had such a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay!"Kind regards
10/10 Excelente
Louise Jean
Viajó con su familia
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was fabulous. The room was very modern and large. The spa facility was an amazing way to unwind.
Louise Jean
Se hospedó 3 noches en abril de 2024
Respuesta de Kind Regards-Bora front Desk el 11 abr. 2024
Dear Louise Jean We're thrilled to hear you had a fabulous stay with us! It's wonderful to know that you enjoyed our modern and spacious rooms, as well as our relaxing spa facilities. Thank you for choosing us, and we hope to welcome you back soon for another rejuvenating experience!
10/10 Excelente
Keiko
Viajó con su familia y niños pequeños
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Kind Regards-Bora Front Desk el 12 abr. 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel modern, clean, and centrally located. It's great to know that we were able to swiftly resolve any issues that arose, and we truly appreciate your kind words about our staff. We're delighted that you had a great time with us, and we hope to welcome you back soon for another enjoyable stay!
10/10 Excelente
mayra
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super close to everything downtown, really pretty lobby and the morning breakfast was great.
mayra
Se hospedó 3 noches en abril de 2024
Respuesta de Thingholt by CenterHotels el 10 abr. 2024
Dear Mayra, Thank you so much for your glowing review of your recent stay at Thingholt by CenterHotels. We are thrilled to hear that you found our location convenient and enjoyed our beautiful lobby as well as the breakfast offerings.We take great pride in providing our guests with a comfortable and enjoyable experience, and it's wonderful to hear that we hit the mark during your visit.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service. Should your travels bring you back to Reykjavik we would love to welcome you back for another fantastic stay.Thank you once again for choosing Thingholt by CenterHotels. We look forward to the opportunity to host you again in the future!Kind Regards, Camila Bianca Hotel Manager
10/10 Excelente
Elena
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice boutique hotel very conveniently located. The room was great, with a nice sitting area. The floor in the bathroom is heated. Breakfast was very good. I was happy with a variety of fruits provided.
Elena
Se hospedó 3 noches en abril de 2024
Respuesta de Bora-Front Desk el 10 abr. 2024
Dear ElenaThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our location convenient, our lobby beautiful, and our breakfast delightful. We appreciate your feedback and hope to welcome you back soon for another great experience.Best regards,
10/10 Excelente
Ace Vergel, Antioch
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location near the bus stops and shopping area. The suites are spacious and have nice layout. The lady during check-in is not so helpful, but the guy with long blonde hair is amazingly helpful, thank you for your recommendation
Ace Vergel
Se hospedó 4 noches en abril de 2024
Respuesta de Bora-Front Desk el 10 abr. 2024
Dear Ace VergelThank you for your valuable feedback! We're pleased to hear that you appreciated our convenient location and spacious suites. Your kind words about our team members are greatly appreciated, and we're thrilled to know that our colleague with long blonde hair provided you with exceptional service. We will certainly pass on your compliments to him.We apologize for any inconvenience you experienced during check-in and will address this internally to ensure a smoother experience for our guests in the future.Thank you again for choosing us, and we look forward to welcoming you back soon!Warm regards,
10/10 Excelente
Thao, Quincy
Viajó con su pareja
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really loved this hotel. The receptionist was wonderful. Very close and convenient location to shopping and restaurants. Hotel room is a bit small but clean. Had everything we needed.
Thao
Se hospedó 1 noche en marzo de 2024
Respuesta de Bora el 4 abr. 2024
Dear Thao Thank you for your amazing review. We are so happy to hear that you enjoyed the stay with us.We hope to welcome you soon .Best Regards
10/10 Excelente
Agnes
Viajó en grupo
2 abr. 2024
Le gustó: Servicios
Great hotel with very helpful staff. Very nice to have the gym.
Agnes
Se hospedó 2 noches en marzo de 2024
Respuesta de Best Regard -Team Thingholt el 4 abr. 2024
Dear Agnes Thank you for your amazing review.We are so happy to hear that you enjoyed your stay with us.Hope to see you again .
10/10 Excelente
Nathan
Viajó con su pareja
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location and friendly staff
Nathan
Se hospedó 4 noches en marzo de 2024
Respuesta de Thingholt team. el 4 abr. 2024
Dear NathanThank you for the amazing review .We are so happy to hear that you had a great stay with us.We hope to welcome you again in our hotel.Best regards
8/10 Bueno
MIGUEL, Guaynabo
Viajó con su familia y niños pequeños
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small beautiful boutique hotel very well kept our room had earplugs for the weekend crowds in the bar next door
The day we left the lobby elevator was not working so we had to carry all 7 bags up the stairs to leave the hotel which was not fun
MIGUEL
Se hospedó 3 noches en marzo de 2024
Respuesta de Bora-Front Desk el 10 abr. 2024
Dear MiguelThank you for your kind feedback! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the lobby elevator and appreciate your understanding. We hope to have the pleasure of welcoming you back soon.Best regards,
8/10 Bueno
Amber Dawn Valentine
Viajó con su pareja
28 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel with very convenient location to all main areas. Our room was a little small, even for European standards. The table at the end of the band stuck out on both sides so we had to turn sideways to get by and the bathroom was located right beside the right side of the bed so it was awkward. Breakfast was great and very convenient and they were even able to accommodate GF diet. We were only able to use the sauna once and the hot tub was down during our whole stay. The staff was super friendly and very accommodating
Amber Dawn Valentine
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk el 10 abr. 2024
Dear Amber DawnThank you for sharing your experience with us. We're pleased to hear that you appreciated our convenient location and enjoyed our breakfast offerings, especially the accommodation of gluten-free dietary needs. However, we apologize for any inconvenience caused by the size and layout of your room. Your feedback is valuable to us, and we will use it to improve our services and facilities. We're glad to hear that our staff provided friendly and accommodating service throughout your stay. We regret that you couldn't fully enjoy our sauna and hot tub due to maintenance issues, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,
10/10 Excelente
Brooke Elizabeth
Viajó con su pareja
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved loved loved this hotel! We got engaged on our trip and the spa was such a lovely and romantic add on to our stay. Parking is street-only but we were able to find a spot every time and the cost is fairly cheap. The breakfast was one of the best continental breakfasts I’ve had and I would 10/10 recommend this hotel to anyone looking for a nice place in downtown Reykjavik!
Brooke Elizabeth
Se hospedó 6 noches en marzo de 2024
Respuesta de Front Desk el 28 mar. 2024
Dear ElizabethThank you so much for your glowing review! We are thrilled to hear that you loved your stay at our hotel and that it played a special part in your engagement trip. Our team takes great pride in providing a romantic and memorable experience for our guests.We're glad to hear that you enjoyed our spa facilities, finding them to be a lovely and romantic addition to your stay. Additionally, we understand the convenience of street parking and are pleased that you found it easy to locate spots at a reasonable cost.It's wonderful to hear that our continental breakfast exceeded your expectations! We strive to offer a delicious and satisfying start to the day for all our guests.Thank you for recommending our hotel to others seeking a nice place in downtown Reykjavik. We look forward to welcoming you back for another memorable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Congratulations again on your engagement!Best Regards,Jerry Leal
8/10 Bueno
Marie, Bennington
24 mar. 2024
Marie
Se hospedó 1 noche en marzo de 2024
Respuesta de Kind Regards-Bora-Front Desk el 15 abr. 2024
Dear MarieThank you for your feedback! We appreciate your rating and hope to earn that extra star on your next visit. Looking forward to seeing you again soon!
6/10 Aceptable
Dan
23 mar. 2024
Le gustó: Limpieza
Dan
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk el 28 mar. 2024
Dear Dan,Thank you for your feedback.We hope you had an amazing stay with us.We hope to welcome you back again soon at Thingholt by Centerhotels.Warm Regards,Jerry Leal
8/10 Bueno
Marie, Bennington
Viajó con su familia
23 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The trade off for an excellent location in a very walkable city is noise…
Marie
Se hospedó 5 noches en marzo de 2024
Respuesta de Front Desk el 28 mar. 2024
Dear Marie,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's excellent location in the heart of Reykjavik, which makes exploring the city on foot convenient for our guests.We understand that with such a central location, there can sometimes be noise from the surrounding area. We apologize for any inconvenience this may have caused during your stay. Our team is always available to assist in addressing any noise-related concerns or providing alternative accommodations if needed.We value your feedback and hope that despite this inconvenience, you were able to enjoy your overall experience in Reykjavik. Should you choose to stay with us again in the future, please don't hesitate to reach out so we can ensure a more peaceful and comfortable stay for you. Thank you again for sharing your thoughts with us.Warm Regards,Jerry Leal
8/10 Bueno
Frances, Felton
20 mar. 2024
Frances
Se hospedó 3 noches en marzo de 2024
Respuesta de Camila Thingholt by CenterHotels el 10 abr. 2024
Dear Frances, Thank you for taking the time to leave a review following your recent stay at Thingholt by CenterHotels. We greatly appreciate your feedback and are delighted to hear that you had an enjoyable experience overall.At Thingholt by CenterHotels we are committed to continuously improving our services and facilities to provide our guests with the best possible experience. Your feedback helps us in this endeavor, and we are grateful for your valuable input.We hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact us directly if there is anything we can assist you with in planning your next stay.Warm regards,Camila BiancaHotel Manager
10/10 Excelente
Guadalupe Lizeth
Viajó con su familia
19 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would recommend
Guadalupe Lizeth
Respuesta de Front Desk el 22 mar. 2024
Dear Dear Guadalupe,Thank you for your recommendation! We're thrilled to hear that you had a positive experience with us.If you have any specific feedback or suggestions on how we can further improve, please feel free to share. We always aim to provide the best possible experience for our guests.We look forward to welcoming you back in the future!Warm regards,Jerry Leal
10/10 Excelente
Tara
Viajó con su pareja
17 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to bus stop #6 for easy pick up and an easy walk to many of Reykjavik’s attractions. The hotel was spotlessly clean, and the staff friendly. Breakfast was great with lots of options! Would highly recommend.
Tara
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Tara,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location near bus stop #6 made it easy for you to explore Reykjavik's attractions.We're delighted that you found our hotel to be spotlessly clean and that our staff were friendly and accommodating. Providing exceptional service and a clean environment are top priorities for us.It's fantastic to know that you enjoyed our breakfast offerings with plenty of options to choose from.Your recommendation means the world to us! We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Jerry Leal
10/10 Excelente
Mario
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mario
Se hospedó 2 noches en marzo de 2024
Respuesta de Bora-Front Desk el 10 abr. 2024
Dear MarioThank you for the perfect score! We're delighted to know that your stay met your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards,
10/10 Excelente
Kate
12 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kate
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Kate,Thank you for the stellar rating! We're thrilled to hear that you had a 5-star experience with us.If there's anything specific that made your stay exceptional or if you have any feedback for us, please feel free to share. Your insights help us continually improve and provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!Warm regards,Jerry Leal
10/10 Excelente
GRISCENCO
Viajó con su familia, Viajó en grupo
10 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good
GRISCENCO
Se hospedó 5 noches en marzo de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Griscenco,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay with us.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Warm regards,Jerry Leal
8/10 Bueno
Anjelika
Viajó con su pareja
10 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I haven’t noticed any VIP services, only got a voucher for 2 drinks, after enquiring. Also, the rooms are too dark and quite cold, no temperature control in the room. Mattresses are quite hard for my liking. Breakfast was excellent and service was amazing.
Anjelika
Se hospedó 5 noches en marzo de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Anjelika,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our excellent breakfast and service during your stay.We apologize for any inconvenience caused by the lack of VIP services and the darkness and temperature of the rooms. Your feedback regarding the mattresses being too hard is also duly noted. We'll review these aspects of our guest experience to ensure improvements are made where possible.Your comments are invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else we can do to improve your future stays with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Jerry Leal
10/10 Excelente
Sonia
Viajó con su pareja
9 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms close to everything. Great spa facilities and breakfast. Would definitely stay again
Sonia
Respuesta de Front Desk el 22 mar. 2024
Dear Sonia,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great rooms, convenient location, excellent spa facilities, and delicious breakfast during your stay.We're delighted to hear that you had such a positive experience with us and that you would definitely stay again. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Jerry Leal
10/10 Excelente
Robyn
4 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was located in the heart of the tourist shopping district but also within walking distance to the bus stop for tour buses and the old harbour area.
Modern boutique hotel with great service and good breakfast. Scrambled egg, bacon and sausage option as well as the usual continental selection.
Breakfast service staff very attentive and friendly. I'd definitely stay there again.
Robyn Guedes, Bloomfield, Australia.
Robyn
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk el 5 mar. 2024
Dear Robyn,Thank you for sharing your wonderful experience with us, Robyn! We're thrilled to hear that our hotel's central location suited your needs perfectly, offering easy access to both the bustling tourist shopping district and the scenic old harbor area.We're delighted that you enjoyed our modern boutique ambiance and the attentive service provided by our staff. It's fantastic to know that you found our breakfast offerings to your liking, with a satisfying selection including the classic scrambled eggs, bacon, and sausage, alongside a variety of continental options.We truly appreciate your kind words and recommendation, and we would be honored to welcome you back for another enjoyable stay whenever you find yourself in the area again at Thingholt apartments by CenterhotelsWarm Regards,Jerry L
10/10 Excelente
Gail
26 feb. 2024
Gail
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Gail,Thank you for sharing your feedbackWe hope you had a great stay with us and we look forward to welcoming you back again soon.Warm Regards,Jerry Leal
6/10 Aceptable
maria
Viajó con su familia
24 feb. 2024
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Verouderd hotel, voor saunagedeelte moet je extra betalen, magere gym, waterval bij bad in sauna ruimte deed het niet. Personeel dacht dat het een verwarming was.... die doet het dus al heel lang niet. Slechte koffie bij het ontbijt. Wel lekkere broodjes.
maria
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Dear Maria Thank you for taking the time to share your feedback with us. We genuinely value all comments as they help us to continually improve our services.We apologize that your experience did not meet your expectations. Your feedback regarding the sauna area, gym, and waterfall feature is duly noted. Rest assured, we will address these issues promptly to ensure they are rectified for future guests.Regarding the sauna area, we understand your disappointment with the additional fee. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.As for the gym facilities, we regret that they fell short of your expectations. We will assess the equipment and amenities to make necessary enhancements for a better experience.Regarding the waterfall feature, we apologize for any inconvenience caused. We have already initiated maintenance to address this issue promptly.We are glad to hear that you enjoyed our sandwiches, and we hope they added a positive touch to your stay.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Warm regards,Jerry L
10/10 Excelente
Nicholas
19 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful stay!
Nicholas
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 28 feb. 2024
Dear Nicholas,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful stay with us.If there's anything specific that made your stay memorable or any particular aspect of our service that stood out to you, we'd love to hear about it. Your feedback helps us ensure that every guest experience is exceptional.We hope to welcome you back at Thingholt by Centerhotels for another fantastic stay in the future!Warm regards,Jerry L
6/10 Aceptable
Fabiana
Viajó con su pareja
19 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A great location close to everything you wan to see at Reykjavik, standard room is quite small. Breakfast is reasonable, not all members of staff are really helpful.
Fabiana
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Dear Fabiana,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be in a great location, close to everything you wanted to see in Reykjavik.We appreciate your comment regarding the size of the standard room. While we strive to provide comfortable accommodations for all our guests, we understand that preferences may vary, and we will take your feedback into consideration as we continue to improve our offerings.Regarding breakfast, we're glad to hear that you found it reasonable. We're constantly working to enhance our breakfast options to ensure a satisfying start to the day for our guests.We're disappointed to learn that not all members of our staff were as helpful as you expected. Providing excellent service is a top priority for us, and we will address this internally to ensure that all our team members consistently meet the high standards we set.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back at Thingholt by Centerhotels in the future and provide you with an even better experience.Warm regards,Jerry L
10/10 Excelente
Steven
Viajó con su familia
16 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel with the most brilliant, caring, efficient and friendly staff. Clean and the food and drink service was superb.
So close to the city centre it literally took 1 minute to walk onto the shopping and entertainment streets.
Staff were knowledgable and incredibly helpful. Visited 10 years ago but will be back sooner.
Steven
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Dear Steven,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a lovely stay and that our staff left such a positive impression on you.Ensuring our guests feel cared for and valued is at the heart of what we do, and we're delighted to hear that our team's dedication to providing excellent service shone through during your stay.It's wonderful to hear that you found our hotel to be clean and that you enjoyed the food and drink services. We strive to offer a memorable dining experience, and we're glad we succeeded in exceeding your expectations.We're also thrilled that our location made it convenient for you to explore the city center and enjoy all the shopping and entertainment opportunities nearby.We can't wait to welcome you back sooner at Thingholt by Centerhotels than 10 years from now! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Jerry L
8/10 Bueno
Steffen
Viajó con su familia
14 feb. 2024
Le gustó: Personal y atención
Alles gut, gerne wieder!!
Steffen
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Dear Steffen,Thank you for your feedback.We are glad to hear that you enjoyed your stay with us.We hope to welcome you again in the near futre.Warm Regards,Jerry L
10/10 Excelente
Thomas
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thomas
Se hospedó 3 noches en febrero de 2024
Respuesta de Thingholt by Center Hotels. el 13 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excelente
Zach
Viajó con su pareja
10 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Located in a great spot, we walked everywhere with our hotel as the base of operations. Sauna and hot tub were a great reward after a long day out exploring the city!
Zach
Se hospedó 4 noches en enero de 2024
Respuesta de Thingholt by Center Hotels. el 13 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excelente
Tiffany, Columbus
10 feb. 2024
Tiffany
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 22 mar. 2024
Dear Tiffany,Thank you for your perfect rating with us.We are happy to know that you had a wonderful stay with us.We hope to see you again on your next visit to IcelandWarm Regards,Jerry leal