Estimado Axel, Gracias por la reacción y por quedarse con nosotros en Hilton Reykjavík Nordica. Esto podría haber sucedido en Domingo porque nuestro Spa está abierto de 10:00 a las 16:00 los domingos. Aun así, lo siento mucho que no pudiste aprovechar nuestro Spa. Espero que hayas disfrutado de su viaje a Islandia. Que tengas un buen día! Saludos cordiales, Katrín

Dear guest, Thank you for the feedback and for staying with us at the Hilton Reykjavik Nordica. We are very happy to hear that you enjoyed your stay with us. We sincerely hope you enjoyed your trip to Iceland as well! Have a great day. Best regards, Katrin

Estimado Luis, Muchas gracias por la realimentación. Espero que hayas disfrutado su viaje a Islandia! Te deseo lo mejor, Saludos cordiales, Katrín

Dear Randy,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our in-house restaurants and bar, as well as our convenient location. Our team works hard to ensure that every guest has a great experience, and it's rewarding to know that our efforts have made a positive impact on your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable visit.Warm regards

Dear Gloria, Thank you for sharing your feedback with us. We're sorry to hear that your experience with our breakfast offerings did not meet your expectations. Providing a diverse and satisfying breakfast selection is important to us, and we apologize if we fell short in this regard during your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards

Dear Damodara, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us.We hope to welcome you back soon for another pleasant stay.Best regards

Dear Santiago, Thank you for your wonderful feedback. We're thrilled to hear that you had a fantastic experience during your stay with us.We will make sure to pass along your kind words to the housekeeper and the rest of our team.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear Sabra, Thank you for your feedback! Best regards,

Dear James, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found our hotel beautiful and our staff great.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your visit.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we hope to welcome you back for another pleasant stay in the future.Warm regards,Hilton Reykjavík Nordica

Dear Sandy, Thank you for taking the time to leave such a nice review. We're thrilled to hear that you enjoyed your stay with us and that our property met your expectations.It's fantastic to know that you found our rooms spacious, well-appointed, and equipped with great amenities. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we succeeded in doing so during your stay.We truly appreciate your recommendation and your kind words. It means a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards, Hilton Reykjavík Nordica

Dear Ralph Edward, Thank you for taking the time to share your feedback with us. We're happy to hear that you enjoyed your experience with us and that our breakfast, room comfort, and cleanliness met your expectations.Your positive feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again soon!

Dear Stephen, Thank you for choosing to stay with us again and for taking the time to leave such a positive review. We're thrilled to hear that you had a fantastic experience at our hotel's restaurant.Your continued patronage means a lot to us, and we're delighted that we could provide you with another enjoyable stay. We look forward to welcoming you back for many more memorable experiences in the future.If there's anything specific you'd like for your next stay, please feel free to let us know. Thank you for choosing Hilton Nordica, and we can't wait to host you again soon.

Dear Jack, Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our rooms to be clean and spacious, and we appreciate your positive comments about your overall experience.However, we apologize for the issues you encountered with the temperature in your room and the unfriendly service at our bar. Providing a comfortable and welcoming environment for our guests is our priority, and we regret any inconvenience caused. We will address your concerns with our team. Additionally, we apologize for any inconvenience caused by limited dining and coffee shop options in the area over the weekend. We understand the importance of convenient amenities for our guests, and we will explore ways to improve in this regard.Your feedback is valuable to us as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing our hotel, and please don't hesitate to reach out if there's anything else we can assist you with.

Dear Jessica, Thank you for sharing your feedback with us. We're delighted to hear that you found your stay at our hotel to be nice and quiet.Ensuring a peaceful environment for our guests is one of our top priorities.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we hope to hosting you again soon.

Dear Patricia, Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you found our property clean, and our staff helpful. Your feedback is important to us, and we appreciate your honesty about the location.We understand the importance of proximity to restaurants and shops, and we regret that our current location did not fully meet your expectations in this regard. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure a more satisfying stay. Thank you for choosing Hilton Nordica.

Dear Sir or Madam,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our breakfast and the gym.Your comments about the room have been noted, and we appreciate your honest feedback. We continuously strive to improve our accommodations, and your insights will certainly contribute to our ongoing efforts.We apologize for any inconvenience caused by your interactions with one of our front desk agents. Providing exceptional service is our priority, and we will address this matter to ensure a more positive experience for all our guests.On the other hand, we're pleased to hear that the rest of our staff members left a positive impression on you. Your kind words are a great motivation for our team.We value your patronage and hope to have the opportunity to welcome you back. If you plan to visit again, please feel free to contact our front desk team directly, and we'll do our best to make your stay even more enjoyable.Thank you for choosing Hilton Nordica, and we appreciate your understanding.

Dear James, Thank you for taking the time to share such a positive review of your stay at our hotel. We are thrilled to learn that you found our facilities, food, and drinks to your satisfaction, and we truly appreciate your kind words about our front desk staff.Hanna, Krisana, and Sigurgier are invaluable members of our team, and it's heartening to hear that their service made your stay a pleasure. We will make sure to pass along your compliments to them.Your recommendation means a lot to us, and we look forward to the opportunity of hosting you again in the future. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing Hilton Nordica.

Dear Qing Xin, Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced with our front desk staff and the room assignment.Your comments are deeply concerning, and we understand how frustrating it must have been to receive incorrect information and room assignments. We sincerely regret any disruption this may have caused to your stay.Your feedback is crucial in helping us improve our services, and we take your comments seriously.We would like to extend our sincerest apologies for falling short of your expectations. If you consider giving us another opportunity, please contact our front desk team directly, and we will make every effort to ensure your future stay is seamless and enjoyable.Thank you for bringing this matter to our attention, and we appreciate your understanding.

Dear Tuna, Thank you for taking the time to share such a delightful review of your stay at our hotel! We're thrilled to hear that you found our property convenient for families and enjoyed the amenities we have to offer.It's wonderful to know that you appreciated the Spa, the cozy bar and sitting areas, and the New Year vibe that permeates our atmosphere. We're also glad the breakfast lived up to your expectations.We're also pleased that you enjoyed the happy hour in the executive lounge with complimentary drinks and snacks. Providing a perfect experience for our guests is our top priority, and your positive feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you and your family back to our hotel on your future visits. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!