Cabañas en Reserva de la biosfera maya

"I absolutely loved the location of the cabin. The view from the terrace was mesmerizing, a very quiet and peaceful atmosphere. The lake was just a few steps away from our rooms. The rooms were equipped with AC's but one of the ACs wasn’t working, the kitchen was fully equipped, two full bathrooms but no towels, no wifi, no warm water. Communication with host could've been better as he sent instructions on how to access the property until the "day of" as I was on the phone with customer service....