Pros: The living area is spacious and comfortable, the unit is adjacent to a lawn where our kids could play and is near a great playground. The pool was very nice, and the price was affordable. All in all we had a nice stay, but significant exceptions preclude us from recommending this rental. These include:
Empty propane tanks that we had to replace
The grill was falling apart and covered in grease and grime
All light bulbs in upstairs bedroom lamps were missing or burned out
Bathroom floors and bath mats were dirty, and the floor and mat in the downstairs bathroom both had visible mold.
Upstairs HVAC was very loud and blew extremely hard directly on the beds such that it had to be turned off so people could sleep, which meant with the summer heat we had to open the windows and deal with excessive road noise
WiFi password was wrong in the hosts' paperwork
Showers did not drain and would rapidly fill with inches of water
Rotten pantry items in the cabinets
Dirt, hair, and sand left in downstairs room
Some of the patio furniture was cracked and broken
Coffee maker was very dirty to the point where we did not feel comfortable using it
Water filter on refrigerator needs to be replaced and was blinking red when we got there
The most glaring issue, however, was that hours after checking out, leaving the condo wiped-down and broom-clean, the host messaged us that her cleaners reported we had left the unit “absolutely disgusting.” She claimed we had left “poop in the showers, vomit on the walls, windows, and blinds, and food remnants in every room.” She sent us an additional Vrbo charge of hundreds of dollars for extra cleaning and to cover the “disposal” of a crib we had rented with her guidance and left on the porch per the instructions of the crib rental place.
We immediately contacted Vrbo support and spoke with Fedania, who was wonderful to deal with and confirmed in writing that we were not obligated to pay any additional charge as the host had provided no proof.
Up to this point the hosts were responsive and lovely to deal with. When we told them the propane tanks were empty they were very apologetic and immediately reimbursed us for the new tanks we had to purchase. My family has been renting in Rehoboth Beach every summer for 40 years and has never received any complaint from a host, returning to many of the same properties for years. We are grateful for Vrbo’s excellent customer service in immediately addressing this issue.