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Opiniones sobre AmericInn by Wyndham Reedsburg

2.5 out of 5
AmericInn by Wyndham Reedsburg
2115 E Main St, Reedsburg, WI

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 169 de 567 opiniones" "
Evaluación: 8 - Bueno. 205 de 567 opiniones" "
Evaluación: 6 - Aceptable. 95 de 567 opiniones" "
Evaluación: 4 - Mediocre. 70 de 567 opiniones" "
Evaluación: 2 - Terrible. 28 de 567 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ana Lidia Ramirez

Viajó con su familia y niños pequeños
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Nivguno
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Jocelyn Karina

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Las toallas estaban sucias y mojadas era algo muy desagradable.
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
The toilet was running all night.
Se hospedó 1 noche en julio de 2021

4/10 Mediocre

Ana Lidia Ramirez

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Tammy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed this inn. It was clean. Staff was friendly. Hot tub was relaxing. Breakfast was ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Americinn Management el 16 may. 2024
Dear Tammy,Thank you immensely for your kind words about your recent stay at our inn. We're delighted to hear that you found our facilities clean, our staff friendly, and our hot tub relaxing. Your satisfaction is always our top priority, and we're thrilled that we could contribute to a positive experience for you.However, we're truly sorry to hear that the breakfast didn't meet your expectations. Providing a delicious and satisfying breakfast experience is something we take very seriously, and it's disheartening to learn that we fell short in this regard during your stay.Please know that your feedback is incredibly valuable to us, and we will be reviewing our breakfast offerings to ensure that we can deliver a more enjoyable experience for our guests in the future.We sincerely appreciate your understanding and hope that this small issue didn't overshadow the rest of your stay. If there's anything else we can do to make it up to you or if you have any further feedback to share, please don't hesitate to reach out to us directly.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Thank you,AmericInn Reedsburg Management

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendy staff. Rooms were very well decorated and clean. Pool was crystal clear.
Se hospedó 2 noches en abril de 2024
Respuesta de Americinn Management el 1 may. 2024
Dear Susan,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly staff, well-decorated rooms, and sparkling pool. Providing a clean and inviting atmosphere is always our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic stay soon!Thank you,Americinn Management

6/10 Aceptable

Richard, Brooklyn Park

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property was transitioning to AmericInn and not completed yet. Some construction still underway. Lighting was very poor in rooms, especially over vanity. Stayed several times when it was Quality Inn, and this was much better facility, looking forward to completed transition.
Se hospedó 3 noches en abril de 2024
Respuesta de Americinn Management el 1 may. 2024
Dear Richard,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by our ongoing transition to AmericInn. Your comments regarding the construction and lighting are valuable to us as we strive to provide a seamless experience for our guests. We're glad to hear that you've noticed improvements from your previous stays and we're committed to completing the transition to ensure an even better experience in the future. We appreciate your loyalty and look forward to welcoming you back once our renovations are complete.Thank you,Americinn Management

6/10 Aceptable

Angela

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Overall, stay was safe, clean and reasonably priced. There were issues with cable not working, ac/heater unit rattled and bathroom switch included a fan that sounded like an airplane engine. Luckily, we were really tired and able to get the heater to stop rattling so we could fall asleep.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 27 abr. 2024
Dear Angela,Thank you for your feedback! We appreciate your kind words about our safety, cleanliness, and pricing. We apologize for the inconveniences you experienced with the cable, AC/heater unit, and bathroom fan. We'll address these issues promptly to ensure a more comfortable stay for our future guests. We're glad to hear that despite these challenges, you were still able to get some rest. We hope to have the opportunity to welcome you back and provide a more seamless experience next time.Management Americinn Inn by Wyndham

4/10 Mediocre

Daniel

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Under construction
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 27 abr. 2024
Dear Daniel,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the ongoing construction. Our team is working hard to improve our facilities and create a better environment for our guests. We appreciate your understanding and patience during this time. We hope to welcome you back in the future to enjoy our updated accommodations.Americinn by Wyndham Management

8/10 Bueno

Eddie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super dope front desk guys really cheap stay for what they offer $150 for 2 nights is a really good deal while the voyager is charger $90 a night I will definitely be back
Se hospedó 2 noches en abril de 2024
Respuesta de Asst GM el 8 abr. 2024
Dear GuestThank you for your 4-star review! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you think we could improve upon to make it a perfect 5 next time, we'd love to hear your feedback. We hope to welcome you back soon!

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Not pleasant
Had to search for staff so we could check-in. 20 minutes later he finally came down from upstairs. First night of our stay we couldnt sleep due to person in room next to us, pretty sure was staff, was on the phone loudly from 11pm until 145am.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Jodi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Very nice very clean. Our bed was uncomfortable but otherwise very nice facility. They provided a light breakfast of eggs, pancakes and sausage, pastries, yogurt and juice. Would stay again
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable rooms.
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotels.com only sent over one room reservation when I reserved two rooms. They had one room available and when we got in it isn’t clean. Tv stand was pulled away from the wall, giant burn mark in the shower curtain and the fan sounded like it was going to take off: loud and noisy
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kathleen A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Need closet rods to hang clothes
Se hospedó 2 noches en noviembre de 2023

4/10 Mediocre

Jane

Viajó con su familia
Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Lori

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property was under construction. There were buckets of paint and plaster everywhere initially upon my arrival. They did clean it up but the carpets were full of paint dribbles and were dirty. The breakfast area was marginal. Though the counter was clean, the tray under the juice container was full and gross. The ice machine in the hall also did not look well maintained. I was afraid to get ice out of it but other family staying there said it was fine. The rooms themselves were clean and nicely taken care of.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John, Sandy

Viajó por negocios, Viajó con su familia
Pretty good place
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Samuel

Se hospedó 2 noches en septiembre de 2023

4/10 Mediocre

Samuel

Viajó en grupo
No le gustó: Personal y atención
my experience
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel for the money
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

joel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Glenn

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Negative Points 1. The room had a musky, insect bug spray smell. We recommend air fresherers. 2. There is no Wi-Fi in the area. 3. There is very limited good dining options in the area, mostly fast food. 4. The bathoom was small and the towels were like scractch pads. 5. The allow pets. A few doors down from ours was a dog that barked loudly. Noise nussuaince to other guests 6. There is limited interior/exterior cameras. The premises, especially near the rear of the building, is poor abd feels unsafe. We we arrived there were some shady characters. 7. It was odd tbat we had to turn in the switch by the door in order to turn on the T.V. And there was ni Wi Fi password accesuble. Positive Points. 1. The beds were increddibly soft and confirtable; we got fantastic sleep. The linens were silky soft 2. The front desjj was very nice, friendly, and accomodating. 3. The motel wad close to Wisconsin Dells, Ho Chunk Casino, and other attractions. 4 The rates for our stay and location were reasonable. 5. The pool wad clean and well maintained 6. The room was spacious, clean, and well maintained 7. They had addequate handicapped accomidatiins
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Richard, Brooklyn Park

Viajó con su pareja, Viajó con mascotas
No le gustó: Estado de la propiedad e instalaciones
Somewhat dated. Some upgrades underway but slightly messy property. Stayed several times over last couple years and pool has always been closed for maintenance.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

inger

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Louanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is incredibility nice and accommodating
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

THEODORE

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Really nice area and hotel. The staff was also friendly.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
The room was clean, the towels were fluffy enough and the coffee at breakfast was surprisingly good. My wife and I were very pleased with our stay.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Lyn Benjamin and Truman

No le gustó: Limpieza, estado de la propiedad e instalaciones
Carpet appeared very dirty. Beds not made on mutiple day stay. Toilet seat loose. Hair in shower drain. "Clean" towels were provided daily. Couldn't get microwave to work. Did not use the pool as the water appeared cloudy. We are seniors and having to carry luggage to the 2nd floor was a little rough as there are no elevators. This was one of the worst places we have stayed at.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Melissa

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Thomas

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Needs improvement
I’ve stayed here before and it was a nice stay. This stay was nice as well but I’ve noticed that upkeep and maintenance is being deferred. My room had some minor concerns that should be addressed. The trim on the dresser/tv stand is peeling off, open outlet behind the chair, blood stained bed spread, 2 queen size headboards on the wall but king size bed, bathtub faucet constantly running.
Trim on cabinetry coming loose
Queen size headboards and king size bed
Blood stain
Unsafe electrical outlet
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

James

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
A lot of traffic in and out next door cause vehicle noise until late in the evenings. I was on the first floor and could hear other guests walking in the hallway and stairs more than a standard Quantity Inn. The walls are thin.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Arianna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
N/A
Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
Se hospedó 2 noches en julio de 2023

8/10 Bueno

christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención
It was adequate for our needs but we wouldn't stay again. The price point wasn't comparable to the accommodations.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Darius

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Amber

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Gidget

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient area
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Amanda

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
There were a few issues with the room. The shower was missing the handle bar and there were two holes where it should have been, the toilet seat was broken, and the one bed had dark brown stains on the sheets. The property also had trash and cigarette butts all over it.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very accommodating and did everything they could to please us. I would recommend staying here to my friends and family.
Se hospedó 6 noches en julio de 2023

2/10 Terrible

Jorge

Se hospedó 3 noches en julio de 2023