Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 536 de 1003 opiniones" "
10 - Excelente
536
Evaluación: 8 - Bueno. 240 de 1003 opiniones" "
8 - Bueno
240
Evaluación: 6 - Aceptable. 121 de 1003 opiniones" "
6 - Aceptable
121
Evaluación: 4 - Mediocre. 58 de 1003 opiniones" "
4 - Mediocre
58
Evaluación: 2 - Terrible. 48 de 1003 opiniones" "
2 - Terrible
48
8,6/10
Limpieza
8,6/10
Personal y atención
8,4/10
Servicios
8,6/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Juan
31 ene. 2024
Juan
Se hospedó 1 noche en enero de 2024
Respuesta de Marina Mikkelsen el 22 mar. 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. Our guest’s comfort is at the forefront of our practices, and we sincerely apologize if we fell short of our valued guests’ expectations. It would be our pleasure to have you stay with us again so that we can remedy this experience, and wish you the safest of travels.
10/10 Excelente
Rodolfo
Viajó con su familia y niños pequeños
14 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rodolfo
Se hospedó 1 noche en enero de 2024
Respuesta de Liz Lanphear, GM el 17 feb. 2024
Hi Rodolfo,Thank you so much for your positive feedback! We hope to see you again soon!
10/10 Excelente
Jazmin
Viajó con su familia y niños pequeños
25 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo super agradable, la atención fue excelente en especial al manager de la noche que hablaba español , el aqua park super bonito, la comida del Slider increible, solo agregaría papa al buffet
Jazmin
Se hospedó 3 noches en diciembre de 2023
Respuesta de Liz Lanphear, GM el 18 feb. 2024
Hola Jazmin, Muchas gracias, amamos a Carlos aquí en La Quinta. Nos alegra que haya disfrutado de su estadía y consideraremos agregar papas al desayuno en el futuro. Esperamos volver a verte pronto!
10/10 Excelente
ISRAEL DE JESUS
4 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buen servicio
ISRAEL DE JESUS
Se hospedó 1 noche en julio de 2023
Respuesta de Victoria Johnson AGM el 11 ago. 2023
Thank you for your review! We look forward to seeing you again!
8/10 Bueno
Judith V
30 mar. 2023
Judith V
Se hospedó 1 noche en marzo de 2023
Respuesta de Jake el 19 abr. 2023
Thank you for staying with us! We look forward to seeing you again.
2/10 Terrible
ZULEIKA
Viajó con su familia
23 jul. 2022
Nunca pude llegar. Aun en aeropuerto
ZULEIKA
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Juan
Viajó con su familia
10 sept. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo
Juan
Se hospedó 1 noche en septiembre de 2021
Respuesta de WB el 10 sept. 2021
Thank you for taking the time to share your recent experience with us! I am so glad that you enjoyed your stay! We value all feedback as we are always working to improve and exceed expectations.
10/10 Excelente
Evelyn
Viajó con su familia
15 jun. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo repetiremos
Nos encantó, ideal para viajar con niños, restaurantes cercanos.
Evelyn
Se hospedó 2 noches en junio de 2021
Respuesta de WB el 18 jun. 2021
Thank you for taking the time to share your recent experience with us! I am so glad to see that you enjoyed yourself and our amenities! We value all feedback as we are always working to improve and exceed expectations!
8/10 Bueno
David
Viajó con su familia
5 abr. 2021
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
David
Se hospedó 2 noches en abril de 2021
Respuesta de WB el 14 abr. 2021
Thank you for taking the time to share your recent experience with us! We value all feedback as we are always working to improve and exceed expectations.
10/10 Excelente
Cliente verificado
Viajó con su pareja, Viajó con su familia y niños pequeños
13 mar. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo muy bien el servicio ecepto en el area de las piscinas muy pocas toallas
Cliente verificado
Se hospedó 1 noche en marzo de 2021
Respuesta de WB el 15 mar. 2021
Thank you for taking the time to share your recent experience with us! I am so glad to see that you enjoyed your stay! We value all feedback as we are always working to improve based on the feedback that we receive!
10/10 Excelente
Ezequiel
Viajó con su familia
15 oct. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ezequiel
Se hospedó 1 noche en octubre de 2020
Respuesta de WB el 16 oct. 2020
Thank you for sharing your experience with us! We appreciate your feedback!
10/10 Excelente
Rachel
1 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rachel
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Amy, Casper
Viajó con su pareja, Viajó con mascotas
29 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
Amy
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M el 1 may. 2024
Hello! We have issued the 25 refund for your pet. We sincerely apologize about the delay in response and the inconvenience. You should see that refund within 3-5 business days as it was processed on 4/28 from our system. Thank you for reaching out to us. We hope to see you again!
6/10 Aceptable
LeAnn
Viajó con su pareja, Viajó con su familia
29 abr. 2024
Pool area was closed very early.
LeAnn
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M el 1 may. 2024
We do apologize that the pool closed early during your stay. We hope you will give us another chance and that the weather will cooperate during your stay enabling us to keep it open until its normal designated closing time of 9pm. Safe travels!
10/10 Excelente
Todd
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
Todd
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M el 1 may. 2024
We are delighted you enjoyed your stay! We hope to see you again and wish you safe travels to your destination!
6/10 Aceptable
Kelly, Watertown
Viajó con su familia y niños pequeños
28 abr. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
Kelly
Se hospedó 2 noches en abril de 2024
Respuesta de Marina M el 1 may. 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. Our guests' comfort is at the forefront of our practices, and I sincerely apologize if we fell short of our valued guests’ expectations. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short.We hope you have safe travels to your destination!
10/10 Excelente
Lisa
28 abr. 2024
Le gustó: Limpieza
Lisa
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M el 1 may. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!
10/10 Excelente
Ronald
Viajó con su pareja, Viajó con mascotas
24 abr. 2024
Le gustó: Estado de la propiedad e instalaciones
Every nice I give a high grade. Will stay here again
Ronald
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos - AGM el 25 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.
10/10 Excelente
Fred
Viajó con su pareja
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
Fred
Se hospedó 1 noche en abril de 2024
Respuesta de Marina el 23 abr. 2024
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.
10/10 Excelente
Harry, Huntington Beach
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was convenient as it was close to the highway and shopping malls.
Harry
Se hospedó 3 noches en abril de 2024
Respuesta de Carlos - AGM el 18 abr. 2024
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.
6/10 Aceptable
Jena
Viajó con su familia
14 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
Jena
Se hospedó 2 noches en abril de 2024
Respuesta de Marina Mikkelsen el 18 abr. 2024
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.
10/10 Excelente
Jessica
13 abr. 2024
Jessica
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
H. Stephen
Viajó con su pareja
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
H. Stephen
Se hospedó 1 noche en abril de 2024
Respuesta de Marina el 6 abr. 2024
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!
10/10 Excelente
Gerd
Viajó con su pareja
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice big room
Gerd
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Rocky
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
Rocky
Se hospedó 3 noches en marzo de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
8/10 Bueno
Neil
Viajó con su pareja, Viajó con mascotas
2 abr. 2024
Le gustó: Personal y atención
Very noisy and associated restaurant Sliders very expensive and just ok
Neil
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Angela
Viajó con su familia y niños pequeños
2 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love staying here, the kids would move in if they could!
Angela
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Monica
Viajó con su familia
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean with friendly staff and nice amenities
Monica
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Savannah
Viajó con su familia y niños pequeños
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked we had fun as a family hopefully visit again soon
Savannah
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Susana, Rapid City
1 abr. 2024
Le gustó: Estado de la propiedad e instalaciones
Susana
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
10/10 Excelente
Christine A
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
Christine A
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos el 31 mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!
10/10 Excelente
Clifford
28 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clifford
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos el 31 mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!
10/10 Excelente
Lluvia
Viajó con su familia y niños pequeños
28 mar. 2024
The lady that checked us in was very nice.
Lluvia
Se hospedó 1 noche en marzo de 2024
Respuesta de Marina M el 29 mar. 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.
6/10 Aceptable
Stephanie
Viajó con su familia y niños pequeños
27 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
Stephanie
Se hospedó 2 noches en marzo de 2024
Respuesta de Marina M el 29 mar. 2024
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.
8/10 Bueno
Todd
Viajó con su familia y niños pequeños
27 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Todd
Se hospedó 2 noches en marzo de 2024
Respuesta de Marina M el 29 mar. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!
10/10 Excelente
Jasmin
Viajó con su familia y niños pequeños, Viajó con su familia
26 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best hotel especially the water park is the best my kids love it
Jasmin
Se hospedó 2 noches en enero de 2024
Respuesta de Marina M el 29 mar. 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.
8/10 Bueno
Helen
22 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient
Helen
Se hospedó 1 noche en marzo de 2024
Respuesta de Marina M el 29 mar. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!
8/10 Bueno
duane
17 mar. 2024
duane
Se hospedó 1 noche en marzo de 2024
Respuesta de Marina el 7 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.
8/10 Bueno
Justin
15 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Justin
Se hospedó 4 noches en marzo de 2024
Respuesta de Carlos el 16 mar. 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!
10/10 Excelente
Allyson
15 mar. 2024
Le gustó: Estado de la propiedad e instalaciones
Allyson
Se hospedó 3 noches en febrero de 2024
Respuesta de Carlos el 16 mar. 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!
6/10 Aceptable
Kirsti
Viajó con su familia
10 mar. 2024
Le gustó: Personal y atención, servicios
The breakfast was good, staff was accommodating and the beds were comfy.
Kirsti
Se hospedó 3 noches en marzo de 2024
Respuesta de Carlos el 11 mar. 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!
8/10 Bueno
sarah
10 mar. 2024
Le gustó: Personal y atención
sarah
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos el 11 mar. 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!
10/10 Excelente
Nicole
Viajó con su familia
7 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great
Nicole
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos el 8 mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.
10/10 Excelente
Diane
Viajó con su familia
5 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place! Beautiful rooms! Staff nice!
Diane
Se hospedó 1 noche en marzo de 2024
Respuesta de Marina Mikkelsen el 7 mar. 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!
10/10 Excelente
Theresa
Viajó con su familia
4 mar. 2024
Very clean property and very friendly staff.
Theresa
Se hospedó 1 noche en marzo de 2024
Respuesta de Marina Mikkelsen el 7 mar. 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!
10/10 Excelente
Charlee
Viajó con su familia y niños pequeños, Viajó con su familia
29 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
It was good
Charlee
Se hospedó 1 noche en febrero de 2024
Respuesta de Carlos el 8 mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.
8/10 Bueno
Angie
Viajó con su familia
28 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location for the gymnastics competition we were in town for. Walking distance to restaurants, as well as a restaurant right in the hotel which was great while our daughters were enjoying the water park. This hotel is connected to the water park.
Angie
Se hospedó 2 noches en febrero de 2024
Respuesta de Carlos el 8 mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.
10/10 Excelente
Charlee
26 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff seemed pretty nice
Charlee
Se hospedó 1 noche en febrero de 2024
Respuesta de Carlos el 9 mar. 2024
Thank you for the feedback and review, we are thrilled you enjoyed your stay with us, and we look forward to your return. Safe Travels!
10/10 Excelente
Connor
20 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Connor
Se hospedó 2 noches en febrero de 2024
Respuesta de Carlos el 8 mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.
8/10 Bueno
scott
Viajó por negocios
20 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good customer service
scott
Se hospedó 1 noche en febrero de 2024
Respuesta de Carlos el 8 mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.