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Opiniones sobre Holiday Inn Express & Suites Rancho Mirage - Palm Spgs Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Rancho Mirage - Palm Spgs Area, an IHG Hotel
71730 Highway 111, Rancho Mirage, CA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 627 de 1004 opiniones" "
Evaluación: 8 - Bueno. 262 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 48 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 45 de 1004 opiniones" "
Evaluación: 2 - Terrible. 22 de 1004 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Raquel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal muy amable y la comida del desayuno donde escoger, excelente.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jami, Front Desk Agent el 20 may. 2024
Raquel,Thank you for your 5/5 review! We are glad to hear that you enjoyed your stay!

10/10 Excelente

Fernando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Habitaciones amplias y limpias con todo lo necesario, camadas cómodas y cuenta con minibar y microondas. Desayuno incluido y buena ubicación. Totalmente recomendable
Se hospedó 4 noches en abril de 2024
Respuesta de Jami, Front Desk Agent el 23 abr. 2024
Nos alegra mucho saber que disfrutó su estadía con nosotros aquí en Rancho Mirage. Gracias por tu gran reseña. Esperamos que tus viajes te traigan de regreso pronto.

10/10 Excelente

Marilu

Muy confortable muy buen servicio
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 8 sept. 2023
Marilu, thank you for the great review! We hope your travels bring you back again real soon.

10/10 Excelente

GUILLERMO Alfonso, MEXICALI

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gracias
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 1 sept. 2023
GUILLERMO Alfonso, thank you for the great review! We hope you choose to stay with us again the next time you are in Rancho Mirage.

10/10 Excelente

Alejandro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
na
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management el 29 jul. 2023
Alejandro, thanks for the great review. We hope you stay with us again the next time you are in Rancho Mirage.

10/10 Excelente

LUCIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Felicidades muy bien
Se hospedó 3 noches en marzo de 2023
Respuesta de Holiday Inn Express el 12 mar. 2023
Thank You Lucio

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble
Muy bien el servicio amigable y limpio.
Se hospedó 2 noches en julio de 2022
Respuesta de Holiday Inn Express el 26 jul. 2022
Gracias!

8/10 Bueno

Elda Paola

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de Holiday Inn Express el 19 jul. 2022
Thank you for staying with us.

10/10 Excelente

Dilana k

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean beautiful and great customer service
Se hospedó 1 noche en mayo de 2022
Respuesta de Front Desk el 9 jun. 2022
Thank You Dilana

10/10 Excelente

Ted

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2020
Respuesta de Hotel Staff. el 11 jun. 2020
Thank you for your review Ted. We appreciate it.

8/10 Bueno

Alain, Fullerton CA

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy limpio y bien mantenido. La pisicna muy pequeña. No es como muestra la foto
Se hospedó 2 noches en octubre de 2019
Respuesta de Hotel Management el 10 nov. 2019
Alain, thank you for taking the time to review our property. We hope you choose to stay with us again the next time you are in Rancho Mirage.

8/10 Bueno

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Hotel Staff. el 3 ene. 2019
Thank you Luis for staying with us. We appreciate it.

10/10 Excelente

jose antonio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2018
Respuesta de Hotel Staff. el 10 ago. 2018
Thank you Jose Antonio for the 5 out of 5 review. We're happy to hear you enjoyed your stay with us.

8/10 Bueno

sharriene, Riverside

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although had problems with the cards not opening the room was moved to a room which locks /card did work nice place to stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, beds were comfy, clean property and breakfast was yummy!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Jami, Front Desk Agent el 28 may. 2024
Julie,We are happy to hear that you enjoyed your stay with us. We are glad that you joined us for our complimentary breakfast! Hope to have you as our guest again soon!

10/10 Excelente

mitra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very quiet and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Jami, Front Desk Agent el 25 may. 2024
Mitra,Thank you for your 5/5 review! We are happy to hear that you enjoyed our quiet clean location! Hope to have you as our guest again soon.

10/10 Excelente

Saleena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff made our stay enjoyable
Se hospedó 2 noches en mayo de 2024
Respuesta de Jami, Front Desk Agent el 24 may. 2024
Saleena,Thank you for your review of our property. We are happy to hear that our staff made your stay as comfortable as can be. Hope to have you as our guest again soon.

4/10 Mediocre

Jon

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Jami, Front Desk Agent el 11 may. 2024
Jon, Thank you for your honest review of our property.

2/10 Terrible

Rosario

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I asked to file a complaint with Manger Raquel regarding room 224 I was assigned to that was next to the elevator with TONS OF NOISE AND TRAFFIC banging on my door … she said call EXPEDIA you didn’t book with us … very plain too bad nothing I can do attitude. I paid for a STAY to sleep and have peace and QUITE and was NOT the case ! They should make you aware if the assign you with ROOM 224 that there will be NOISE OF PEOPLE using the elevator! Nobody books rooms to have to no be able to sleep QUIETLY!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management el 19 may. 2024
Rosario, thank you for taking the time to review your stay with us.

2/10 Terrible

Cornelia, NORMAL

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
The front desk staff was rude, wouldn’t provide IHG member and Owner-as I am!!! Refused to upgrade, refused to provide welcome water/snacks as we are usually treated!! I need to speak to manager about this!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management el 19 may. 2024
Cornelia, thank you for taking the time to review our property.

10/10 Excelente

aneta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Jami, Front Desk Agent el 7 may. 2024
Aneta, Thank you for your amazing review! We are glad to hear you enjoyed your stay. We hope we have the opportunity to have you as our guest again soon.

10/10 Excelente

Triana

Se hospedó 1 noche en marzo de 2024
Respuesta de Jami, Front Desk Agent el 16 may. 2024
Triana, Thank you for your review! We are please to hear that you enjoyed your stay.

10/10 Excelente

Dawne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very nice and helpful and enjoyed our stay. Loved the pillows. Will be back Thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Jami, Front Desk Agent el 25 abr. 2024
Dawne, thank you for your 5/5 review! We are very pleased to hear you enjoyed your stay with us here in Rancho Mirage. We hope we have the opportunity to have you as our guest again soon.

8/10 Bueno

Maria Teresa, Burlingame

Viajó por negocios, Viajó con su familia
A very convenient location and easyaccess to everything.
Se hospedó 2 noches en abril de 2024
Respuesta de Jami, Front Desk Agent el 24 abr. 2024
Maria Teresa, thank you for your great review of our property. We do hope you enjoyed your stay with us here in the Coachella Valley. Our hotel is conveniently located next to the River Walk Plaza and lots of other properties that are walking distance. We do hope we have the opportunity to have you as our guest again.

10/10 Excelente

Michael, LOS ANGELES

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was convenient to everything. The room was big and really nice. Loved the lighting, beautiful bathroom.
Se hospedó 1 noche en abril de 2024
Respuesta de Jami, Front Desk Agent el 23 abr. 2024
Michael, thank you for your great review. We are pleased to hear that you enjoyed your stay and loved the openness of our rooms. We do hope we have the pleasure of having you as our guest again soon.

8/10 Bueno

Valerie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I liked the room was very clean. A smile from a couple the staff members checking visitors in would be nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Jami, Front Desk Agent el 23 abr. 2024
Valerie, thank you for taking the time to review our property. We hope you enjoyed your stay with us. We do apologize for you not being greeted with smile's from our staff.

10/10 Excelente

Rosanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was near by shopping, eaterys and the golf course was very well maintained
Se hospedó 1 noche en marzo de 2024
Respuesta de Jami, Front Desk Agent el 23 abr. 2024
Rosanna, Thank you for your amazing review. We are glad that you enjoyed your stay with us. Very please to hear that you enjoyed the amazing properties nearby as well. We do hope that we have the opportunity to have you as our guest again.

10/10 Excelente

Zachary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful place to stay if you are in the area! Clean, friendly staff, great location!
Se hospedó 2 noches en abril de 2024
Respuesta de Jami, Front Desk Agent el 10 abr. 2024
Zachary, thank you for your 5/5 review of our property. We are very glad to hear that you enjoyed you stay and had a clean room. The location of our hotel is great, because we have lots of restaurants and activities in the vicinity. We hope we get the opportunity to have you as our guest again soon.

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We always stay here, and walk to river walk for dinner, and or refreshments nearby. We don’t stay more than a day usually, just passing through Palm Springs, and this is the perfect location
Se hospedó 1 noche en marzo de 2024
Respuesta de Jami, Front Desk Agent el 30 mar. 2024
Michael, thank you for your 5/5 review of our property. We are glad that you enjoyed your stay here with us in Rancho Mirage. Happy to hear that you took advantage of the proximity of the River Walk to our hotel. We hope that we get the opportunity to have you as our guest again soon.

2/10 Terrible

gary

Viajó con su pareja, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
How to stay one extra night in Palm Springs. Unfortunately for us, the only place available was this place. From the moment you walk in no one greets you. if you ask a question, they have an attitude. The rug smelled. It was dirty in our suite. The fan was so loud in the bathroom it was unbearable. The sofa was dingy small and uncomfortable as was the bed. I cannot believe we had to pay $470 for this awful suite. Palm Springs is such a lovely, clean and welcoming place, we love it because everyone is so friendly. I do not recommend this hotel to anyone. You will not enjoy your stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 19 may. 2024
gary, thank you for taking the time to review our property. We are sorry to hear you did not enjoy your stay. We hope you can give us another chance the next time you are in Rancho Mirage.

10/10 Excelente

Mayte

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was extremely clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Jami, Front Desk Agent el 30 mar. 2024
Mayte, thank you for taking the time to review our property. We do appreciate your feedback and your 5/5 review! We hope that your travels bring you back again soon!

8/10 Bueno

Jocelyn

Viajó con su pareja
The room could use better lighting. The noisy bathroom fan was intrusive.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jami, Front Desk Agent el 24 mar. 2024
Jocelyn, Thank you for your review! We do appreciate your feedback. We are sorry to hear that the bathroom fan was very loud and the room could have had better lighting.

10/10 Excelente

Yvette

Se hospedó 2 noches en marzo de 2024
Respuesta de Jami, Front Desk Agent el 15 abr. 2024
Yvette, Thank you for your great review! We hope we have the opportunity in the near future to have you as our guest again.

8/10 Bueno

Luis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I nice establishment in a central location with an easy drive to shops, entertainment, and restaurants. Staff are friendly and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Jami, Front Desk Agent el 20 mar. 2024
Luis, thank you for your honest review of our property. We hope you enjoyed your stay with us and are very glad that you took advantage of the shops, restaurants and entertainment in the surrounding area.

4/10 Mediocre

Manjot

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Jami, Front Desk Agent el 20 mar. 2024
Manjot, thank you for your honest review of our property.

10/10 Excelente

Daniel

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was all around great
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 15 mar. 2024
Daniel, thank you for the great review! We hope your travels bring you back again real soon.

10/10 Excelente

Phyllis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was greeted with a friendly smile. Very helpful. Felt very safe nice hotel!! Would rather again
Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 23 feb. 2024
Phyllis, thank you for your great review. We are glad that you were always greeted with a friendly smile and felt safe here at the Holiday Inn Express & Suites Rancho Mirage. Would be a pleasure to have you as our guest again in the future.

10/10 Excelente

vic

Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 20 mar. 2024
Vic, thank you for your amazing review. We are glad that you enjoyed your stay here with us in Rancho Mirage.

10/10 Excelente

susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient for us to meet with our friends. Good restaurants close by. Easy parking. Definitely recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 21 feb. 2024
Susan,We are glad you chose to stay with us while you were in the area. We are glad that you found the restaurants that were conveniently close by! Hope to see you again soon.

10/10 Excelente

Christine

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All of the above it’s my favorite place to stay in Rancho Mirage
Se hospedó 2 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 20 feb. 2024
Christine,It was a pleasure having you as our returning guest. We do hope to see you very soon!

4/10 Mediocre

Jason

Beds are hard as rocks. Cheap interior
Se hospedó 2 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 20 feb. 2024
Jason, Im sorry to hear that your bed was uncomfortable. We do hope you enjoyed your stay with us.

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good propert
Se hospedó 3 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 20 feb. 2024
Peter,Thank you for taking the time to review our property. Hope to see you again soon.

10/10 Excelente

Linda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It is always a pleasure to stay here. Everyone here are friendly and helpful and make my stay pleasant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 15 feb. 2024
Linda,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. We surely did everything in our power to ensure you had a great stay.

10/10 Excelente

Denise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place to stay! Convenient and walkable to many food options. Staff very friendly and kind.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 14 feb. 2024
Denise,We are very glad that you enjoyed your stay with us. The River Plaza is located conveniently right across from our Hotel. We are glad you took advantage of it and found the many restaurants near by. Hope that your travels bring you back very soon.

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I found the entire staff to be the friendliest group of employees I have ever encountered at a hotel. They were always smiling and always offered a friendly greeting.
Se hospedó 7 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 12 feb. 2024
James, We appreciate you for taking the time to review our property. We are glad that our staff greeted you throughout your stay! Hope to see you again very soon.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Jami, Front Desk Agent el 12 feb. 2024
Anonymous, Thank you for reviewing our property. We are glad you had a great stay with us. We hope that your travels brings you back!

10/10 Excelente

MARY, paducah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's tucked away in a quiet little spot with shopping and restaurants around it that are walking distance. Staff was very friendly and helpful. Breakfast buffet was kept up and cleaned the whole time we were there eating. The room was clean and smelled clean, they wven did a quick check before letting us check in.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 9 feb. 2024
MARY,Thank you for taking the time to review our property. We are so very glad that you enjoyed your stay with us. Im glad that our staff was very friendly and helpful, and that the room was up to your standards. We hope that your travels bring you back to stay with us soon.

8/10 Bueno

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
WiFi didn’t work. No bathtub.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jami, Front Desk Agent el 8 feb. 2024
Patrick, Thank you for taking the time to review our property. I do apologize that you had some issues with connecting to our WIFI. We do have rooms with a bathtub, please let us know prior to your arrival next time so we can ensure you have a great stay. We do hope you choose to stay with us again soon.

10/10 Excelente

Berny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 7 feb. 2024
Berny, Thank you for your awesome review of our property. We hope to see you again soon.

10/10 Excelente

Riki

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent staff!
The service and friendliness was unmatched at this hotel. The hotel was clean and nice but the staff put this place over the top!!! Great location.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jami, Front Desk Agent el 7 feb. 2024
Riki,We appreciate you taking the time out of your day to review our property. We are glad that you enjoyed your stay with us. We hope to see you again in the future. Thank you,Holiday Inn Express & Suites Rancho Mirage Staff