Hello Sergio, We appreciate you taking the time to share your experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

Estimado Elimar,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. Es fantástico ver que disfrutó de su estadía, lo que resultó en una puntuación de 5/5. El equipo de Red Roof se enorgullece de leer que realmente le encantó el servicio que recibió y que fue agradable. Nuestro objetivo es ofrecer una experiencia positiva a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estancia. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Hello Alexander,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

Hello Rina, Thank you for choosing our hotel and sharing your feedback. We apologize for any inconvenience you may have experienced. We take cleanliness and pest control seriously and will address your concerns with the appropriate teams. We appreciate your compliments regarding our location, tranquility, and affordable pricing. We strive to continuously improve our standards and hope to have the opportunity to welcome you back in the future.

Hello Abel ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Ines,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

Hello Caren,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRediresponse Specialist

Hello Jose Daniel, To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

Hello Catherine, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hello javier,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

Hello Victor, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

On behalf of our entire staff thank you for staying with us and for rating your stay.,

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

It means so much to have earned your business. We appreciate the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

It was our privilege to earn your business and we hope to host you again on your next trip.,

Hello David,We appreciate you choosing to stay with us. Should you have any concerns during your stay, please do not hesitate to reach out to us directly. We value your feedback and would love to address any issues you may have experienced.

Hello judith, We appreciate you taking the time to share your feedback with us. Rest assured we have noted your comments and forwarded them to the relevant departments for review. Should you wish to discuss your experience further, feel free to reach out to our management team directly.

Hello Shanice, We are sorry to hear about your experience at the front desk. Your feedback is important to us as we continuously strive to improve our services. Please feel free to address any concerns directly with our management team for further assistance.

Hello Jenna, We apologize for the issues you encountered during your recent stay. We take feedback seriously and have shared your concerns with the appropriate teams for further review and improvement. Your feedback helps us to continually enhance our services for all guests.

Hello Kevin,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

Hello Barbara, We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will address your concerns with our team for immediate improvement. Our aim is to provide all guests with a comfortable and enjoyable experience. Thank you for bringing this to our attention.

Hello Barbara, We take guest feedback seriously and apologize for any inconvenience caused. Your comments have been shared with the relevant team for review. We always strive to maintain the privacy and security of our guests' rooms. For any further concerns or feedback, please don't hesitate to contact our management team.

Hello Barbara, We take guest feedback seriously and will investigate these claims. Your experience does not reflect our usual standards of service. We encourage all guests to report any concerning behavior immediately for swift action. Thank you for sharing your comments - we aim to ensure all guest stays are enjoyable.

Hello Barbara, We're pleased to hear you had a great stay and appreciate your feedback on the cleanliness of the hotel. Rest assured, maintaining a bug-free environment is a top priority for us. Should you have any future concerns, please feel free to contact our management directly. Thank you for choosing to stay with us.

Hello Jhenifer,We are amped that you enjoyed your stay with us! We look forward to welcoming you back in the future.

Hello Barbara,We're glad to hear you enjoyed your stay with us! It's wonderful to know that you found both our room and location to your liking. Should you have any feedback or suggestions for improvement, please feel free to contact management directly. We appreciate your review and hope to welcome you back in the future.

Hello Sergio,We're delighted to hear you appreciated our affordable rates and found our facilities to be tidy during your visit. Thank you for choosing our hotel for your short stay. We hope to welcome you back in the future should your travels bring you our way again.

Hello Bryan, We appreciate your feedback regarding our lobby coffee area and will share your suggestion with our team for future improvements. Your input is important to us as we strive to enhance our guests' experience during their stay with us. Thank you for bringing this to our attention.

Hello John, Thank you for taking the time to tell us about your stay at the Red Roof Inn Durham - Duke Univ Medical Center. I am disappointed that your experience did not meet your full expectations, as you indicated that your reservation could not be found, room 301 needs to be assess along with the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay. While Red Roof's goal is to provide clean and comfortable accommodations for all our guests, it seems that we have fell short with you, so I am making the staff aware of your review score and will ask for room 301 to be inspected. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Diana,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

Hello Carolyn,We are thrilled to hear that you found our rooms to be clean and comfortable during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back in the future for another pleasant stay.

Dear Alliah,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the flexible reception and your room choice. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Madison,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our super nice staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Irene, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Dear Khrystal,I appreciate you sharing your feedback following your stay at the Red Roof Inn Durham - Duke Univ Medical Center. I was saddened to read that your stay fell short of your expectations due to not receiving your deposit odor of the main office and the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof Management RediResponse Specialist

Hello Clover,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

Dear Allan, We are sorry to hear about your recent experience at the RED ROOF INN DURHAM - DUKE UNIV MEDICAL CENTER. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to multiple encounters with pests. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management