Vista desde la propiedad

Opiniones sobre Casa San Marcos

3.5 out of 5
Casa San Marcos
Junin E1-36 Y Montufar, Quito, Pichincha

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 67 de 92 opiniones" "
Evaluación: 8 - Bueno. 21 de 92 opiniones" "
Evaluación: 6 - Aceptable. 2 de 92 opiniones" "
Evaluación: 4 - Mediocre. 0 de 92 opiniones" "
Evaluación: 2 - Terrible. 2 de 92 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

8,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Con excelente ubicación en el corazón del centro histórico, en una calle tranquila y segura, Casa San Marcos llenó nuestras expectativas. La casona tiene un ambiente encantador. Doña Mayra, la propietaria, nos deleitó con una visita guiada de la propiedad y sus colecciones. Las habitaciones son cómodas. Daniel, el encargado, merece una especial mención, por su dedicación y gentileza. Hizo todo lo posible por hacernos sentir en casa. El desayuno tenía ingredientes frescos, aunque el menú era poco variado. Es un hotel al que sin duda regresaremos.
Se hospedó 5 noches en agosto de 2023
Respuesta de Mario el 4 sept. 2023
Estimado Manuel, fue un gusto recibirlo. Agradecemos sus palabras de aliento, para todos quienes hacemos El Hotel Boutique Casa San Marcos, los mas importante es cumplir con las expectativas de nuestros huespedes. Sera un placer recibirlo nuevamente.

10/10 Excelente

Martha

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Boutique
Tranquilo y con clase Excelente atención. Ubicación en el centro histórico
Se hospedó 3 noches en agosto de 2018
Respuesta de Hotel Casa San Marcos el 19 sept. 2018
Estimados Sus comentarios nos ayudan a seguir mejorando y desenrollando nuestra actividad, esperamos poder volver a tenerlos en esta su casa en la ciudad de Quito

8/10 Bueno

Jose Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Casa histórica con comodidades actuales
Pasamos solo una noche ya que íbamos de paso desde la selva hacia Cuenca. La casa es maravillosa, llena de historia. La habitación muy bonita, calefacción radiante (en el suelo), el baño bien, el desayuno bueno. En resumen, es de esos hoteles especiales. Muy bonito al precio correcto por lo que se obtiene.
Se hospedó 1 noche en agosto de 2018
Respuesta de Daniel González el 14 ago. 2018
Thank you so much for your review and for appreciate our beatiful house. It was a pleasure being your host in Quito. Best regards

10/10 Excelente

Herrod, Spain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A gem of a hotel
We stayed for 2 nights in this lovely hotel. Service was extremely caring and helpful. It is in a perfect location for walking around the old part of the city.

10/10 Excelente

Silvana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Casa colonial en centro histórico - un deleite
Es una casa colonial llena de encanto, refinamiento y con miles de detalles. Me encanto la originalidad de los cuartos, todos distintos, sus vistas, la ubicación en el corazón histórico, la tranquilidad y su confort. La señora Mayra, la gerente, estuvo encantadora aconsejándonos y apoyándonos en el aspecto cultural de la ciudad de Quito. Todo el personal es atento y disfrutamos de un rico desayuno en una encantadora terraza. Para regresar en un futuro y quedarnos mas días.

8/10 Bueno

Sridhar

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well maintenance and converted property. The only issues were the absence of room service and bathroom (could be a little clean/or modernized).
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Digger

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a wonderful hotel this is. Full of fabulous artefacts, and antiques. The room was spacious, very clean and just relaxing. The staff were always helpful. A great breakfast, great view from the room, and exactly the type of place I love to stay at.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Diedre

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved our stay at Casa San Marcos! The hotel is a gem, historical, and interesting as a building, spotless and clean with a lovely breakfast room. The service was wonderful. The hotel is very safe and secure and you can easily walk around the Old Town from here. At night, there are several restaurants within a block so you can go back and forth safely. We loved looking at the statue from our window. If good luck brings us back to Quito, we will stay here again.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Carol

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

James

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Albert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Professional staff n service with a very clean an hygenic spacious room. Located in a safe an quite area. Close to all the historical sites n main square, a short walking distance. I highly recommend this hotel to any one who will go to visit Quito as I too will go back n create more memories of this wonderful city
Se hospedó 4 noches en junio de 2023
Respuesta de Lisset el 26 jul. 2023
Thank you so much fo your review , it was a pleasure to serve you. We hope we will see you again on the future,Best wishes

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely stunning property filled to the brim with gorgeous curated antiques unlike any place I’ve stayed before, with a sense of interior design that surpasses many of the world’s best hotels. Add to that a wonderful staff and beautiful views. Just a five-minute walk from the square but so remarkably quiet setting. Truly an unparalleled experience!
Se hospedó 2 noches en mayo de 2023
Respuesta de Lisset el 26 jul. 2023
Thank you for your review on our property, every guest that comes here, we wish he feels at home, we feel quite happy that you had a good experience on our patrimonial city. We wish that in your travels you have a great experience.

8/10 Bueno

Mario

Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Laurel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the historic aspect of this boutique hotel, the art, the owner—who took time to unexpectedly walk around Old Town with us, the helpful staff and the nice breakfast. Cozy place, comfortable public areas. Beautiful antiques. Very welcoming.
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Dinesh, Cranbury

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great experiece to stay in a boutique hotel with only 10 rooms whic was very well maintained. We stayed in Galeria Mirador room and loved the view of Panecelio. It had beautiful antique furniture and paintings, felt like we were transpoted to 300 yrs back in time. The owner was very courteous and took us on a tour of the history of this place. The service, David was great. The breakfast was home cooked and was awesome. Its located close to the city centre and very convienient. Our stay was an amazing experience.....
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Karina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing historical building, wonderful staff friendly and kind! Excellent location!
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a historic gem!
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Tatiana

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was just wonderful. The property is very well located close to the Quito Historic Center. Everything is walking distance. We are a family with two kids and could not have picked a better place to explore Quito. Thank you!
Se hospedó 2 noches en julio de 2022

10/10 Excelente

sharona

Se hospedó 4 noches en mayo de 2022

10/10 Excelente

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was really impressive with amazing work of art. The owner Mayra and the employees like Santiago made our stay marvelous, so attentive in every aspect, always caring for our comfort and helping in every way. i would recommend this place without a doubt. it is 5 stars all the way
Se hospedó 2 noches en enero de 2022
Respuesta de a el 1 feb. 2022
Mil gracias Kimberly, para nosotros fue un verdadero placer el atenderlos, nos encantó los compartiros nuestra historia y nuestra casa. Confiamos que podremos verlos en el futuro.

10/10 Excelente

Raeph

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2021
Respuesta de m el 1 feb. 2022
Mil gracias Raeph, que se puede decir a tan hermosas personas como ustedes, que confiamos en volveros a tener con nosotros y compartir tan gratos momentos.

10/10 Excelente

Marina

Se hospedó 2 noches en septiembre de 2021

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios
I planned a 2 night stay at Casa San Marcos in Quito on the 11th and 12th of June 2021. We had 2 rooms as I stayed with some friends. Our stay was uncomfortable and I would not recommend this hotel for any future business. We showed up, dropped off our luggage and went to dinner. For perspective, I travel to other countries several times a year and understand the importance of comfort and customer service. Dangerous conditions and extremely sensitive antiques: The hotel is littered with seemingly expensive pieces of furniture, paintings, and other antiques. We stayed in rooms 1 and 3. Room 1 had a very heavy room divider and there was only a short distance between it and the bed for access to the room. This piece was not placed in a safe location and after it was inadvertently touched, it fell and could have injured me or any tenant severely.. The hotel was adamant we need to pay $80 cash for this piece, but was unable to place it on a credit card or deliver an invoice. Reportedly this several hundred pound piece of furniture is worth $3000 and the damage we caused was a reported $80, but after discussion, Paulina was able to lower this to $40. This inconsistency and her aggressive style started the discomfort that followed. Accountability and hotel leadership, doesn't exist. We left the hotel in the middle of the night, scared what could follow up after a spending a night here and the charges , they can come up with. So please choose a different hotel.
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Dr.Pimentel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a wonderfully quaint hotel this was! Antiques at every turn and the service was exceptional. The rooms where large and it felt like a step back in time. I highly recommend this place. Perfectly located within minutes of walking toward downtown.
Se hospedó 5 noches en diciembre de 2019

6/10 Aceptable

Shelagh

Le gustó: Personal y atención
Attic room
1 st night we were in the attic my husband hitting his head on the rafters but they changed us the next night to a better room. Staff very pleasant
Se hospedó 2 noches en febrero de 2020
Respuesta de Staff el 16 mar. 2020
Dear guest we loved having you visit, we hope to be part of your unforgettable experience during your stay in Quito, thank you very much for your comment that will help us improve, remember that this is your home and you can come back whenever you want, thanks for choosing us

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is steeped in history and charm. Quiet and comfortable.
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

MaryA, New York, NY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel is a treasure! It is a converted private home with spacious rooms and common area. The hotel is decorated with colonial antiques, religious paintings, and decorative doors. Each room is unique and I had to take a video to capture the full beauty of my room. Ideally located in Old Town on a quiet street and the staff are extremely helpful.
Se hospedó 2 noches en enero de 2019
Respuesta de Mayra Ribadeneira el 29 ene. 2019
Dear Guest Thank you very much for your good comments, we appreciate your appreciation for art and colonial antiques that is what characterizes Casa San Marcos, thank you very much for choosing us ,and we hope that in your next visit to Quito we will be your first choice. Best regards

10/10 Excelente

Phyllis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018
Respuesta de Gerencia el 14 dic. 2018
Gracias por su comentario

10/10 Excelente

Greta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ecuadorian excellence
This was one of the loveliest hotels that we have ever stayed. It is exquisite in its art covering every wall, nook and cranny. The employees are so proactively helpful and the cooked to order breakfast was wonderfully served in a vine covered outdoor space.
Se hospedó 3 noches en octubre de 2018
Respuesta de Gabriela el 26 nov. 2018
Dear guest thank you for your comments, and thank you very much for sharing your experience in Casa San Marcos, We hope to have the pleasure of having you back with us in this your home.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The rooms were clean, nicely furnished, and the historical ambience was great. The staff made the whole experrienc e excellent. From the kitchen staff who served a deo89c89us breakfast every j9rhi8hgk and took the time to talk to us about their city and its delights, to the desk staff who also arranged transportation for us with knowledgeable guides and drivers. We met the manager several times and she was a delightful person.
Se hospedó 10 noches en octubre de 2018
Respuesta de Casa San Marcos Hotel el 14 oct. 2018
Dear Friends Thank you for your visit to this house in the city of Quito, it will always be a pleasure to serve you as you deserve and do not hesitate to recommend your friends or family as they will have a special discount. Wishing you success we always say goodbye May God bless you always

8/10 Bueno

Denis, Osoyoos, BC Canada

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff was more than accommodating, they arranged excellent tour guides and made sure our expectations when picked up by taxis was explained. Breakfast was very good. Nice quiet hotel and felt very safe.
Se hospedó 6 noches en octubre de 2018
Respuesta de casa san marcos el 14 oct. 2018
Dear Friends Thank you for your visit to this house in the city of Quito, it will always be a pleasure to serve you as you deserve and do not hesitate to recommend your friends or family as they will have a special discount. Wishing you success we always say goodbye May God bless you always

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel is beautiful. Like staying in your own private museum. The breakfast area is gorgeous and rooms are big and tastily decorated. All staff was wonderful and they even upgraded us to a bigger room because we were traveling with a baby. My only recommendation is to change the system to notify someone is at the door. Guests are not provided a key of the hotel front door and they have to ring the door to be let in. That's understandable, they want to make sure the hotel is secure. But we could hear the bell ringing
Se hospedó 2 noches en septiembre de 2018
Respuesta de administracion el 2 oct. 2018
Dear Sirs Thank you very much for your visit to this your home and we appreciate your comments that we will study them to put them into practice. We hope to see you again in this your house in the city of Quito, where you or your recommended ones will always be welcome always at the orders we say goodbye until next time

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend Casa San Marcos
What a beautiful property! The staff were excellent, the food was delicious and the beds were incredibly comfy. Located in a very good location as well which made our stay even more memorable! Overall, it was a great stay!
Se hospedó 1 noche en julio de 2018
Respuesta de Daniel González el 21 ago. 2018
Thank you so much for this review, we are very glad by your kindness and grateful for letting us being your host in Quito city

8/10 Bueno

Albert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely hotel and location. Staff extremely helpful and accommodating. Great breakfast. Only problem was sound-doorbell rang at 7am each of 5 mornings of our stay. Sound insulation was poor as well. Could hear talking, laughing, walking overhead at all hours.
Se hospedó 6 noches en junio de 2018
Respuesta de Hotel Casa San Marcos el 5 jul. 2018
Dear guest We greatly appreciate your comments that help us improve and take the necessary actions to improve our service. Thank you for your visit and in the hope of being able to return to serve you in this your home in the city of Quito we said goodbye again thanking you for your help regards

10/10 Excelente

CML, San Antonio, TX

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Location
Hotel Casa San Marcos is located on a quiet street in Old Town, Quito. It's close to great restaurants, the beautiful churches, and wonderful squares and attractions. We will stay here again in the future.
Se hospedó 7 noches en junio de 2018
Respuesta de Hotel Casa San Marcos el 26 jun. 2018
Dear Sirs Thank you for your kind comments that help us improve and keep working, we hope to have you back in your home in the city of Quito. thanks and see you soon

10/10 Excelente

Terri&Mark, USA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This is a wonderful place to stay while visiting Quito. The history, art, antiques are beautiful. The rooms are clean and the food is delicious. But most importantly the entire staff was knowledgeable, kind, and friendly. Our guide, Giovanni, that the San Marcos helped arrange became like an old friend. He shared his knowledge of Quito while driving us to the various sites to see. We thank all who helped make our stay so enjoyable.
Se hospedó 2 noches en junio de 2018
Respuesta de Hotel Casa San Marcos el 26 jun. 2018
Dear Sirs Thank you for your kind comments that help us improve and keep working, we hope to have you back in your home in the city of Quito. thanks and see you soon

10/10 Excelente

Ellen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Verty comfortable with great staff.
Great location, very comfortable with great staff. Beautiful historic home converted to hotel.
Se hospedó 4 noches en junio de 2018
Respuesta de Hotel Casa San Marcos el 26 jun. 2018
Dear Sirs Thank you for your kind comments that help us improve and keep working, we hope to have you back in your home in the city of Quito. thanks and see you soon

8/10 Bueno

CC, Austin, TX

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel, with extremely helpful staff. This is a strong value for the price. Glad I chose it. The rooms are filled with antiques and feels very luxurious in the shared areas especially. We stayed in the attic room that felt a little awkward in its configuration - but also had cool aspects to it, such as a skylight. Very walk-able to the sites of the old town.
Se hospedó 1 noche en junio de 2018
Respuesta de Casa San Marcos el 9 jun. 2018
We estimate your comments that help us improve every day we hope to be able to have them again in this house

10/10 Excelente

Ming Hung C.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great hotel in Quito
The staff are super friendly and helpful. The hotel is a historical building with so many delicate decoration. In the dinning area and some rooms, you can have a good view of the Panecillo.
Se hospedó 2 noches en mayo de 2018
Respuesta de Daniel González el 22 may. 2018
Thank tou Mr Hing, it was a pleassure have you here two times, we know that you appreciate the house and our staff. Best regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good stay
Staff was very hospitable and helpful. Satisfied with hotel's location too. Only issue was street noise woke me up one night at 4am and couldn't get back to sleep for an hour or so.
Se hospedó 4 noches en abril de 2018
Respuesta de Daniel González el 12 may. 2018
We will never get tire of thanking all of our guests for the appreciation of our staff service, which is one of our greatest plus accompanied by a good location in the old town. We hope to see you again. Best regards.

8/10 Bueno

Ariel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Short overnight stay
Efficient late night check in. Service was excellent with good morning breakfast. Airport shuttle available for purchase was on schedule. Would definitely stay there again.
Respuesta de Daniel González el 28 abr. 2018
Thank you for your honestly comment, We know that all our guest apreciate the service in the hotel, also is nice when persons like you value our effort to be efficient with the purpose of helping to fulfill their itineraries

10/10 Excelente

Mr Rog, The world

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mycket fint och trevligt boutiquehotel
Allt var toppen från det lugna läget i Quitos gamla stad till personalens bemötande och trevlighet samt en god och näringsrik frukost
Se hospedó 1 noche en abril de 2018
Respuesta de Daniel González el 19 abr. 2018
Thank you very much for your kindly comment

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Daniel González el 17 abr. 2018
Thank you for this great rating

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent staff, very attentive and helpful and great location.......not too liud
Se hospedó 3 noches en marzo de 2018
Respuesta de Daniel González el 2 abr. 2018
Dear, thanks for rating our quality of service, it is the perfect complement to our beautiful house

10/10 Excelente

Sue, NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Casa San Marco was an amazing place to stay, so filled with history and beautiful antiques The staff where very helpful and friendly The only downside was no jug for hot water in the room although they would get you teas etc if asked We loved our stay
Se hospedó 4 noches en marzo de 2018
Respuesta de Daniel González el 2 abr. 2018
Thank you for your comment and your kind appreciation of our service; We usually deliver hot water for consumption at that moment, but as you can see, we are always willing to carry an additional jug when our guests request it.

10/10 Excelente

Rhonda, Seattle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gorgeous Colonial Casa in historical center of Wui
Lovely old colonial casa with individually decorated rooms in period style. Bed very comfortable. Staff very accommodating as I had mild altitude sickness and they provided late check out and coca tea. Breakfast (included) was ample and delicious.
Se hospedó 2 noches en febrero de 2018
Respuesta de Daniel González el 2 abr. 2018
Thank you for your kind comment, we understand that the issue of the altitude of our beautiful city can affect some people, it is a pity to stay in bed having so much to know in our neighborhood and the old town, the least we can do is to encourage our Guests so they can explore and enjoy their visit.