Vista desde la habitación

Opiniones sobre Villa del Lago

5 out of 5
Villa del Lago
249 Frankton Road, Queenstown

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 258 de 325 opiniones" "
Evaluación: 8 - Bueno. 52 de 325 opiniones" "
Evaluación: 6 - Aceptable. 10 de 325 opiniones" "
Evaluación: 4 - Mediocre. 2 de 325 opiniones" "
Evaluación: 2 - Terrible. 3 de 325 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,6/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Samantha

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is fantastic, lovely property and superb view. We will only be staying here when we are in Queenstown.
Se hospedó 1 noche en abril de 2024
Respuesta de Villa del Lago el 16 abr. 2024
Dear Samantha, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Excelente

Chung Wen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
我入住的是Lake front suites,景色實在美呆了!! 房子內一應俱全,什麼設備都有,無論是廚具、鍋碗瓢盆刀叉…非常齊全,洗衣、烘衣機都有,值得大家選擇入住的好Villa,實在讚👍!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Villa del Lago el 18 mar. 2024
Hello Chung Wen, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely beautiful view and very quiet. There is a wonderful path along the lake that you can walk to Queenstown on. It's about a 3 mile walk but is absolutely gorgeous next to the lake and partly through Queenstown park. The bedrooms were roomy and it had 2 bathrooms which was great. UBER was easy to use to get to town fairly inexpensively.
Se hospedó 11 noches en marzo de 2024
Respuesta de Villa del Lago el 19 mar. 2024
Hello Robert,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great view overlooking the lake. Spacious apartment with all amenities.
Se hospedó 3 noches en febrero de 2024
Respuesta de Villa del Lago el 6 mar. 2024
Hello Jeffrey, Thank you for staying with us during your time in Queenstown. We appreciate your feedback. We look forward to hosting you again one day. Have a great day. Regars, Villa del Lago

6/10 Aceptable

James

Le gustó: Limpieza, estado de la propiedad e instalaciones
Expensive for accommodations
Se hospedó 2 noches en febrero de 2024
Respuesta de Villa del Lago el 21 feb. 2024
Dear James, Thank you for staying with us in Queenstown. We appreciate your feedback.Regards,The team @Villa del Lago

10/10 Excelente

CheYu

Le gustó: Limpieza, estado de la propiedad e instalaciones
It’s beautiful.
Se hospedó 1 noche en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Hi CheYu, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 Excelente

Shenai

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The view was amazing and the property was great for an easy and quiet getaway. Very warm and cozy.
Se hospedó 4 noches en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Hi Shenai, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

8/10 Bueno

ELISABETH

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
New Years Week at Villa del Lago
The location is terrific if you don't want to be in the inner city. (We did not.) The apartment itself was spacious and clean. Only negatives: Comm with office personnel was cool not warm. Dishwasher did not work. There is not a safe to secure laptops, jewelry, etc. Minor inconvenience in that dishes were split between 4 different cupboards even though there was plenty of room in any one cupboard for all dishes. Last-- the in room literature made a big deal about separating your own recycling and then we found that all the bins were locked and everyone had to just DUMP their bags on the ground. Pretty awful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Hi there,Dear Elisabeth, Thank you for choosing to stay with us in Queenstown. We appreciate your feedback. Regarding the rubbish bins with the lockers you mentioned, please note they are not intended for our guests' use; they belong to the property next to us. Our recycling bins are indeed located opposite the car park! It's unfortunate we weren't notified about the dishwasher during your stay as we would have taken immediate steps to address it. Thank you once again for sharing your thoughts with us. Have a wonderful day.Best regards,Villa del Lago

10/10 Excelente

Manoj

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great view from both bed rooms and living room. Well maintained and stocked. Loved the stay!!
Se hospedó 3 noches en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Dear Manoj, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Donald

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved sitting in the shade in the evening with a spectacular view of the lake. Quiet and perfect if you enjoy a 30 minute walk outside the bustle of the city centre. The rooms are spacious and clean. We enjoyed our stay and would recommend.
Se hospedó 3 noches en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Dear Donald, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Beautiful, well maintained property with amazing views
Respuesta de Villa del Lago el 14 feb. 2024
Dear Julie, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Bev

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Had a fabulous stay here. The outside stairs were a bit a challenge, especially with the suitcases. Apartment was delightful and the servicing of apartment on day 2 of our 3 day stay was top class. Staff have also been very helpful as we left a road book behind. Thanks Villa del Largo.
Se hospedó 3 noches en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Dear Bev, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

8/10 Bueno

Laura

Le gustó: Limpieza, estado de la propiedad e instalaciones
We enjoyed the lovely view, and the room was comfortable. Self check in worked out great once we found the room. It was a longish walk to downtown due to the location, but the walk was pleasant and doable, no complaints there. We did not love the powerful air freshener that was plugged in when we arrived in our room, so we unplugged it for the duration of our stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Laura, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Kunthida

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice house, Excellent view, Clean and quite. Ideal kitchen.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Kunthida, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Stacey

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely beautiful & convenient location & tastefully put together nicest place that we’ve ever stayed made our visit to Queenstown so memorable!
Se hospedó 3 noches en enero de 2024
Respuesta de Villa del Lago el 14 feb. 2024
Dear Stacey, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Dmitry

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Dmitry, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Long

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place with excellent lake view. Only negative - parking was a little challenging with small spaces and on a slope.
Respuesta de Villa del Lago el 14 feb. 2024
Dear Long, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Lewis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Hi Lewis, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 Excelente

Anna

Le gustó: Limpieza, estado de la propiedad e instalaciones
Private with an amazing view. Apartment had everything we needed.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Anna, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

2/10 Terrible

Hwang

Se hospedó 3 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Hwang, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Tetsuhiro

Se hospedó 8 noches en diciembre de 2023
Respuesta de Villa del Lago el 14 feb. 2024
Dear Tetsuhiro, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Excelente

Jill

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
great view. Quiet and lovely bird life outside during the day.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Villa del Lago el 5 dic. 2023
Dear Jill, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Nahyun

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
경치가 좋고 조용함
Se hospedó 4 noches en noviembre de 2023
Respuesta de Villa del Lago el 28 nov. 2023
Dear Nahyun, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Tsukasa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Villa del Lago el 24 nov. 2023
Dear Tsukasa,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

HUI-SHAN

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Villa del Lago el 20 nov. 2023
Dear Hui-Shan, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Margaret

Se hospedó 3 noches en noviembre de 2023
Respuesta de Villa del Lago el 10 nov. 2023
Hello Margaret, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful unit, amazing views of the lake, great place to stay.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Villa del Lago el 8 nov. 2023
Dear Elizabeth, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We enjoyed our stay it was great to have an apartment. Nice amenities in the kitchen. The dryer took a long time to dry the clothes,but so nice to have one! Location was perfect! So beautiful right on the lake and easy to walk to downtown. We hated to leave. Parking was available but a very steep drive in area.
Se hospedó 4 noches en octubre de 2023
Respuesta de Villa del Lago el 23 oct. 2023
Dear Daniel, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your lovely feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

PEI

Se hospedó 3 noches en septiembre de 2023
Respuesta de Villa del Lago el 11 oct. 2023
Hi, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bueno

Rachael

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Family holiday for 5 nights in Queenstown. Accomodation was comfortable but no one was ever at reception when we went to get coffee etc..
Se hospedó 5 noches en septiembre de 2023
Respuesta de Villa del Lago el 11 oct. 2023
Dear Rachael, Thank you for choosing to spend your family holiday in Queenstown with us. We appreciate your feedback, and we are delighted to hear that you had a wonderful stay with us, finding our property comfortable and welcoming. We apologize for the inconvenience you experienced with the reception not being staffed when you needed coffee or other assistance. Our reception operates on limited hours, but our team is available on-site daily performing other tasks. We provide several contact details, including phone and email. Have a great day! Regards, Villa del Lago

8/10 Bueno

Gertrud

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Villa del Lago el 17 sept. 2023
Dear Gertrud, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future. Kind regards, Villa del Lago

10/10 Excelente

Ashoor

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Villa del Lago el 5 sept. 2023
Dear Ashoot, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bueno

Christine

Le gustó: Limpieza, comodidad de la habitación
Rough start, but then perfection!
It was a rough start with no one there to speak with and help get settled, but after we figured it all out it was perfect. Would definitely recommend it!
Se hospedó 2 noches en agosto de 2023
Respuesta de Villa del Lago el 1 sept. 2023
Hello Christine, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we apologize for any inconvenience during the check-in process. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Excelente

Paul

Le gustó: Limpieza, estado de la propiedad e instalaciones
Fantastic view on the lake walkable to the center
Se hospedó 3 noches en agosto de 2023
Respuesta de Villa del Lago el 28 ago. 2023
Dear Paul, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bueno

Tammie

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Villa del Lago el 31 jul. 2023
Dear Tammie, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bueno

yang

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 8 noches en junio de 2023
Respuesta de Villa del Lago el 10 jul. 2023
Dear Yang, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and we look forward to seeing you again someday. Kind regards, Villa del Lago

10/10 Excelente

Donna

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Villa del Lago el 24 jun. 2023
Dear Donna, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bueno

Graham

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
The view from the hotel was beautiful and it was a spacious and comfortable room. My only complaints are that the parking was a bit tricky and the washer and dryer didn't work very well.
Se hospedó 7 noches en mayo de 2023
Respuesta de Villa del Lago el 7 jun. 2023
Dear Graham, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. Kind regards, Villa del Lago

8/10 Bueno

Simon

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great views with all of the amenities you need. Comfortable beds, clean and quiet. About a 25 minute walk into town but access to the electric scooters can make for a speedier trip.
Se hospedó 5 noches en abril de 2023
Respuesta de Villa del Lago el 8 may. 2023
Dear Simon, Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us. We wish you all the best in your future travels.

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice, clean and convenience
Se hospedó 2 noches en abril de 2023
Respuesta de Veronika el 21 abr. 2023
Dear Michael, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

Michael

Le gustó: Limpieza, comodidad de la habitación
Perfect weekend
Such a lovely, quiet and peaceful place to stay. Its approx 20 mins walk from the centre of Queenstown, but there are bus routes which make the journey quick and easy. The views from the property are amazing! We loved our stay!
Se hospedó 4 noches en abril de 2023
Respuesta de Veronika el 13 abr. 2023
Dear Michael,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

DAVID, EASTLEIGH

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de Villa del Lago el 25 abr. 2023
Dear David,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

8/10 Bueno

dan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Would be 3.5 if possible so giving them benefitofthedoubt. Very nice view and nice but quirky place. 40 or more steps to apartment. Heat was from gas fireplace that was very hard to work. Have to take care of trash at checkout but all bins were locked down. So go to the front desk you say. Well the reception never had anone there during our five night stay. You ate on your on at the Villa.
Se hospedó 5 noches en marzo de 2023
Respuesta de Veronika el 28 mar. 2023
Dear Dan, Thank you for sharing your feedback about your recent stay with us. We appreciate your comments and will take them into consideration. We apologize for any inconvenience caused by the stairs. Villa is located on the side of a steep hill, and we do state this clearly in our description to ensure that our guests are aware of the terrain. Our 1 Bedroom Suites are situated on the ground floor and can only be accessed via stairs. We also apologize for missing you during your stay. Our reception does have limited hours of operation, which we also state on our website. Our team is at the office daily in the mornings from 9-10 am and then from 2-5 pm. In the meantime, we carry out other tasks on the property but are always reachable by phone or through the Expedia messaging portal. Thank you for choosing to stay with us during your time in Queenstown. Regards, Villa del Lago

6/10 Aceptable

Laura Chiara

No le gustó: Limpieza
Smelly and old
Se hospedó 8 noches en marzo de 2023
Respuesta de Veronika el 27 mar. 2023
Dear Laura,Thank you for taking the time to share your feedback regarding your recent stay with us. While we acknowledge that our property is not a brand-new building, we take pride in the constant renovation work that has been carried out to ensure that it remains in excellent condition. We respectfully disagree with your review and believe that it does not accurately reflect the high standards that we strive to maintain. Thank you for choosing to stay with us. Regard, Villa del Lago

8/10 Bueno

Betty

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2023
Respuesta de Veronika el 19 mar. 2023
Hi Betty, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

Eunhee

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
뷰가 너무 환상이고 방 컨디션도 너무 좋습니다.
Se hospedó 2 noches en marzo de 2023
Respuesta de Veronika el 19 mar. 2023
Dear Eunhee, Thank you for choosing to stay with us during your time in Queenstown. We are happy to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

Janet

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely view over the lake, so peaceful but still walking distance into Queenstown.
Se hospedó 4 noches en marzo de 2023
Respuesta de Veronika el 19 mar. 2023
Dear Janet, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We wish you all the best in your future travels.CheersVeronikaVilla del Lago

8/10 Bueno

Adriana

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Spacious, clean and with a great view over the lake and the mountains. 15-20 min walk to Queenstown central by the lake.
Se hospedó 3 noches en marzo de 2023
Respuesta de Veronika el 13 mar. 2023
Dear Adriana, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

Robert

Le gustó: Limpieza, comodidad de la habitación
great location, very clean and well maintained, excellent stay!
Se hospedó 3 noches en marzo de 2023
Respuesta de Veronika el 8 mar. 2023
Dear Robert, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Excelente

YUICHI

Se hospedó 3 noches en febrero de 2023
Respuesta de Veronika el 3 mar. 2023
Dear Yuichi, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.Cheers,Villa del Lago