Restaurante
Ver disponibilidad

Opiniones sobre Ramada Queenstown Central

4 out of 5
Ramada Queenstown Central
24 Frankton Road, Queenstown

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 438 de 832 opiniones" "
Evaluación: 8 - Bueno. 273 de 832 opiniones" "
Evaluación: 6 - Aceptable. 78 de 832 opiniones" "
Evaluación: 4 - Mediocre. 25 de 832 opiniones" "
Evaluación: 2 - Terrible. 18 de 832 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Solo dispone de parking asistido (valet parking) y cuesta NZ$45 (unos 26€) No fue difícil aparcar en las calles de la zona, gracias a las indicaciones de los empleados que amablemente nos mostraron las zonas sin restricciones, aún así debería indicarse que las plazas de garaje del hotel no son gratuitas y que solo son asistidas.
Se hospedó 2 noches en septiembre de 2019
Respuesta de GM el 5 oct. 2019
Thanks for staying with us and pleased you enjoyed Ramada Queenstown Central. Please kindly be advised that there is detailed information on all websites advertising our accommodation regarding the fact there is only valet parking available which costs $45.00 per night.

8/10 Bueno

man choon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clean bathroom
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly refurbished, spacious bathroom and room with in room kitchen facilities and amazing lake views, very private
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Eric

Le gustó: Limpieza, estado de la propiedad e instalaciones
Front desk staff are borderline friendly. Restaurant staff are super friendly
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Homar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great helpful staff
Se hospedó 1 noche en abril de 2024
Respuesta de Jacob, FOM el 12 abr. 2024
Thank you Homar!

6/10 Aceptable

Paul

Le gustó: Limpieza
No le gustó: Servicios
Overpriced for what you get. Nowhere to sit in the room if there are 2 people. One very small low 'cube' type seat and low table - nothing else. Rip off for $352.00 a night.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jacob, FOM el 7 abr. 2024
Hi Paul,it's up to you to get familiar with room amenities and it's price before you decide to book it. Let me assure you that our rates are very reasonable considering Queenstown being tourism hot spot.Kind regards

10/10 Excelente

Homar

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walking distance to town and great amenities.
Se hospedó 1 noche en abril de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you!

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención
Good location kitchette studio well stocked
Se hospedó 3 noches en abril de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you!

10/10 Excelente

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Jacob, FOM el 6 abr. 2024
Thank you!

4/10 Mediocre

Dan

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Paul

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kim

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
I loved the view from our studio which was stunning. I liked the convience to town. I liked we had a wachine machine and tumble dryer but it got very dusty when on. But would stay again
Se hospedó 14 noches en marzo de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you Kim!

8/10 Bueno

Rajkumar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location and convenient for visiting shops and restaurants. Adequate facilities in the hotel and staff are friendly.
Se hospedó 7 noches en marzo de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you Rajkumar!

10/10 Excelente

Melanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Value for money when booking in advance very good location two options of walking into village . Bus stop outside . New hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you Melanie!

6/10 Aceptable

Maria

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This hotel was very basic. We were given an accessible room even though we didn’t ask for one. The bathroom was not very appealing as a result. When I went to take a shower there was a number of thick black hairs under the shower curtain which were very off pulling. Housekeeping didn’t arrive until about 4:30 or 5:00pm. Too late to want service. Each time we entered the hotel there were employees at the front desk and other than the first time. We weren’t greeted or acknowledged when we returned. We were on the fourth floor and we had a beautiful view of the lake. We ate at the restaurant one night and the food was good. The restaurant staff were working very hard.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you for your review Maria

10/10 Excelente

Joan, Roanoke

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The absolute best Ramada I have ever stayed in. Staff was helpful and pleasant. Our room was clean and had everything we needed and more. Was pleasantly surprised that we had two separate bedrooms that each had their own bathrooms, as I was traveling with a group of 3 friends. And a separate "living area" that had dining chairs, couch, kitchenette, with an amazing view of the lake. I found the breakfast buffet to be expensive even with the VIP benefit for what it was, but that still was not enough to detract from the stay of this beautiful property. There are plenty of places to walk too and the bus stop was conveniently located across the street, we just found other places for breakfast. The location is conveniently located and not a far walk to town. Highly recommend this hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jacob, FOM el 26 mar. 2024
Thank you for your lovely review Joan! We are pleased you enjoyed your stay and hope to see you again.

8/10 Bueno

Alex

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were friendly and the room and property was clean and tidy. Housekeeping seem to do their rounds late in the afternoon which was a difficult time because we were resting before dinner. Unfortunately this meant that our room was only serviced fully once during our stay (3 nights).
Se hospedó 3 noches en marzo de 2024
Respuesta de Jacob, FOM el 23 mar. 2024
Hi Alex, thank you for your feedback!We are sorry for the housekeeping issues! Next time please let the front desk know straight away and we'll fix the issue.Kind Regards

10/10 Excelente

William

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
friendly helpful staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacob, FOM el 12 abr. 2024
Thank you William!

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved having a washer and dryer
Se hospedó 5 noches en marzo de 2024
Respuesta de Jacob, FOM el 19 mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent modern hotel with all the comforts of home in a good sized room. Excellent staff who were very helpful and friendly. Located a 5 minute walk from the main strip of Queenstown. Would definitely stay again and highly suggest.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jacob, FOM el 19 mar. 2024
Dear Melissa,thank you very much for your review and hope to see you again soon.Kind regards

8/10 Bueno

Alan

At top of steep hill.
Se hospedó 5 noches en marzo de 2024
Respuesta de Jacob, FOM el 18 mar. 2024
Thank you

8/10 Bueno

Vicki

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was very clean and staff were very helpful a shuttle service would be a great improvement
Se hospedó 3 noches en marzo de 2024
Respuesta de Jacob, FOM el 18 mar. 2024
Thank you for your review Vicki!

10/10 Excelente

Jacob Birk, San Francisco

Se hospedó 2 noches en marzo de 2024
Respuesta de Jacob, FOM el 5 abr. 2024
Thank you!

6/10 Aceptable

Michael

Viajó con su pareja
No le gustó: Servicios
Most expensive & disappointing place we stayed during our 2-week trip to New Zealand. For the $$$, they could have provided complimentary breakfast for me & my wife, as many places do, instead of a measly $25 gift card to the hotel restaurant that didn’t even cover one decent breakfast. Also, for the $$$, provide free parking - not only did they charge, but they didn’t even have enough paid parking available. Would recommend looking for another hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacob, FOM el 16 mar. 2024
Hi Michael,I would recommend reading the property information before booking and get yourself familiar with your VIP Expedia membership perks. You can't expect to get what you don't reserve.I can assure that we have very reasonable rates in the most Expensive NZ tourist destination.

10/10 Excelente

Susan May

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A perfect property 10 minute walk to lake and town centre. Staff very helpful and pleasant, thoroughly recommended.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jacob, FOM el 16 mar. 2024
Dear Susan,thank you very much for your review and hope to see you again soon.Kind regards

10/10 Excelente

William E

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk receptionists went over and above in their friendliness, pleasantness, and helpfulness. The attached restaurant had a somewhat limited menu. I would have preferred a much smaller cheeseburger option for example.
Se hospedó 5 noches en marzo de 2024
Respuesta de Jacob, FOM el 16 mar. 2024
Thank you William

2/10 Terrible

elzbieta

No le gustó: Servicios
The room was truly unacceptable as a hotel-room
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacob, FOM el 10 mar. 2024
Hi Elzbieta,would you mind sharing why you find the room unacceptable? The room description, amenities and it's size is presented on each booking website for you to get familiar with prior making the booking.

6/10 Aceptable

Brenda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed 3nights…..comfortable room, good location but a steep hill to climb from central town to hotel. Restaurant food was excellent but they kept a door open and everyone was wearing jackets….they did remedy upon asking. The Chef’s food presentation was excellent as were the entrees we enjoyed. Breakfast buffet is excellent. They arranged all of our cabs and we highly recommend Queenstown Taxi Service. We found all taxi services are not created equal in Queenstown. Staff is very accommodating, friendly and professional. Would stay here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jacob, FOM el 8 mar. 2024
Dear Brenda,thank you very much for your review and hope to see you again soon.Kind regards

6/10 Aceptable

Julie

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was good. Great location. Staff were very busy and rushed through check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacob, FOM el 7 mar. 2024
Thank you Julie!

8/10 Bueno

Rosalind

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was bright with big windows. Bed was very comfortable. Bathroom was small and awkward to get in and out of. Check in/check out was quick and easy. There was no obvious opt out of daily room service - no notes to leave towel on racks if you didn't want them changed. My room did not have a do-not-disturb sign. The hotel is at the top of the hill so a bit of hike from town but walking through the park was nice. The bus stop is out the front so very handy to get to the airport and Arrowtown. You can also catch the bus up to avoid the walk up the hill. I didn't have a car but the car park was booked out when I arrived so you would have to try and find a spot in the street. The restaurant next door served up great pizzas.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jacob, FOM el 8 mar. 2024
Hi Rosalind, thank you for your feedback!

8/10 Bueno

Amber, Auckland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and tidy, good location
Se hospedó 2 noches en febrero de 2024
Respuesta de Tom el 2 mar. 2024
Thanks for the feedback! We're glad you found our place clean and tidy and enjoyed its location. We strive to maintain high standards for cleanliness and convenience for our guests

6/10 Aceptable

Marie

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Like: courtesy and customer service of all the staff 🤩👌 Did not like: Hall floor and elevator floor not clean. Kitchen not well equipped (no chopping block, no large knives and no scisors etc). No such thing as daily housekeeping: missing toilet paper, towels, milk, no bedsheets changed, no vacuum or cleaning in the room although we stayed 5 nights and paid 300$/night! The staff compensated nicely and promptly but we always had to ask… No mountain views from our room but a street view, plus the bar being just below our window, it was loud some evenings. In conclusion, for the price paid, we were disappointed. But the staff at Ramada … just WOW 🤩 A1 ✨🌟✨
Se hospedó 6 noches en febrero de 2024
Respuesta de Jacob, FOM el 28 feb. 2024
Hi Marie,thank you for your review! We are pleased you enjoyed your stay and please accept our apology for the housekeeping issues. The team is bit struggling at the peak of the summer season.Hope to see you again soon.Kind Regards

10/10 Excelente

Jonathon, Watertown

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property and great for what we needed. It was clean, modern and had a well equipped kitchen and washing facilities. Parking is limited on the property. and you should reserve ahead. Alternatively, there was lots of on street parking.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jacob, FOM el 23 feb. 2024
Thank you for your review Jonathon!

10/10 Excelente

Gordon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 5 noches en febrero de 2024
Respuesta de Jacob, FOM el 14 feb. 2024
Thank you!

8/10 Bueno

Anna

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Ramada Queenstown offered a modern stay in a great location. It is just a short walk down the hill into the main town and all the fantastic offerings. The property was clean and comfortable. We had an amazing view of the lake as provided by our room upgrade curtesy of Expedia. The room itself lacked extras like cotton pads etc but not a major. We thought the TV could have been slightly bigger for the room provided but otherwise it was a great stay and we would definitely come back in the future.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jacob, FOM el 10 feb. 2024
Dear Anna,thank you very much for your review and hope to see you again soon.Kind regards

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall we loved this property , great hotel in a great location. Only disappointment was we couldn’t get a drink from the bar on arrival at 9.45, already closing up ! Had to go to neighbouring hotel to get served.
Se hospedó 4 noches en febrero de 2024
Respuesta de Jacob, FOM el 10 feb. 2024
Thank you Michael

10/10 Excelente

Neil

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect for the 4 nights in Queenstown.
Se hospedó 4 noches en febrero de 2024
Respuesta de Jacob, FOM el 9 feb. 2024
Thank you Neil

10/10 Excelente

Reina

Se hospedó 1 noche en febrero de 2024
Respuesta de Jacob, FOM el 23 mar. 2024
Thank you!

10/10 Excelente

Lisa, Auckland

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this property, short walk to shops and lake. Was great having a washing machine and dryer in our room. Lovely quiet clean property with friendly staff.
Se hospedó 4 noches en febrero de 2024
Respuesta de Jacob, FOM el 10 feb. 2024
Thank you for your review Lisa

10/10 Excelente

Deborah

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was within walking distance of the downtown area with all the shops and restaurants.
Se hospedó 5 noches en febrero de 2024
Respuesta de Jacob, FOM el 10 feb. 2024
Thank you Deborah!

8/10 Bueno

BURZEES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Jacob, FOM el 5 feb. 2024
Thank you

6/10 Aceptable

Adrienne

Le gustó: Limpieza, comodidad de la habitación
Acceptable
Se hospedó 3 noches en enero de 2024
Respuesta de Jacob, FOM el 3 feb. 2024
Thanks for your review Adrienne.

8/10 Bueno

SANJAY

Viajó con su familia
Le gustó: Limpieza, personal y atención
The hotel is quite modern and customer service is pretty good . However, studio rooms are quite small and hardly any space to keep luggage. There are very few dining options nearby but otherwise location is good.
Se hospedó 2 noches en enero de 2024
Respuesta de Jacob, FOM el 3 feb. 2024
Thank you for your review Sanjay.Please ask our front desk for dining recommendations because we are located in downtown Queenstown and there are literally 100+ dining options within 10 minutes walk.Regards

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Plenty of free on street parking. Great housekeeping.
Se hospedó 3 noches en enero de 2024
Respuesta de Jacob, FOM el 3 feb. 2024
Thank you Margaret!

4/10 Mediocre

Brenda

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t book here through Hotels.com
Booked through Hotels - reservation said would receive food and beverage credit. Had breakfast at the hotel but they wouldn’t issue a voucher because they said they don’t recognize Hotels.com VIP status just Expedia!? Same company. So good location, nice enough room but best to book elsewhere or book through a third party other than Hotels.com
Se hospedó 3 noches en enero de 2024
Respuesta de Jacob, FOM el 5 feb. 2024
Hi Brenda,thank you for your review. Unfortunately Hotels.com don't run the promotion with us so the VIP status can't be recognized. Please contact our front desk if you require more information.Thank you

8/10 Bueno

JEANNETTE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reception were very helpful. Waiting were delightful. I did not get any of my VIP upgrades again.
Se hospedó 3 noches en enero de 2024
Respuesta de Jacob, FOM el 30 ene. 2024
Hi Jeannette,thank you for your review. The VIP upgrade is subject to availability and unfortunately we weren't able to upgrade you at the peak of our summer season.Kind regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable, lovely staff and great location
Great experience, the beds were comfortable, the two bedroom apartment was great for a family visit. You do need to book parking ahead of your stay to secure a spot, it's a small garage and it does cost $25 a day.
Se hospedó 5 noches en enero de 2024
Respuesta de Jacob, FOM el 30 ene. 2024
Thank you!

10/10 Excelente

Pauline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
In the heart of everything
Se hospedó 2 noches en enero de 2024
Respuesta de Jacob, FOM el 30 ene. 2024
Thank you!

10/10 Excelente

Jane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great central location with easy access to everything
Se hospedó 3 noches en enero de 2024
Respuesta de Jacob, FOM el 29 ene. 2024
Thank you!

10/10 Excelente

Jiaowen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view and great amenities. Nice restaurant.
Se hospedó 1 noche en enero de 2024
Respuesta de Jacob, FOM el 29 ene. 2024
Thank you!