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Opiniones sobre Pencarrow Luxury Lodge

Pencarrow Luxury Lodge

678 FRANKTON ROAD, Queenstown

8,8

Excelente

8,8/10

Limpieza

8,4/10

Personal y atención

8,6/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

10/10 Excelente

Cliente verificado

6 mar. 2020

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

A great stay away from tourists

This is a beautiful location, beautiful building and a luxury stay. The welcome was warm and friendly, the suite was excellent. I wanted to relax after days on the road, and this let me do exactly that. The view was superb, and the amenities excellent.

Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

Cliente verificado

5 mar. 2020

Le gustó: Limpieza, personal y atención, comodidad de la habitación

No le gustó: Estado de la propiedad e instalaciones

No onsite presence but responsive to calls. Nice location and room. Poor internet.

Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Chris

28 feb. 2020

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

View from the top of hill

Huge room with coffee/tea making equipment. Very clean. Patio with table and chairs outside to enjoy the lake view.

Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

27 feb. 2020

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

We did not want to leave

It was a very nice place. We had the Southern Cross Suite. Nice view over the lake. Everything was perfect.

Se hospedó 3 noches en febrero de 2020

Respuesta de Rodman el 27 feb. 2020

Thank your for staying!

8/10 Bueno

Cliente verificado

Viajó con su pareja

5 feb. 2020

Le gustó: Servicios

We had a large spacious room with everything we needed. We did not see any staff during our 3 night stay but this did not cause any problems for us. The property is quiet and has old world charm. It was to far from the centre of Queenstown for us to walk but if your young and fit you probably would not mind. The property is a little dated.

Se hospedó 3 noches en enero de 2020

8/10 Bueno

Moune, Toronto

Viajó con su pareja

26 ene. 2020

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

The lake view is astounding and the unit very spacious (large bedroom, den and bathroom)

Se hospedó 3 noches en enero de 2020

10/10 Excelente

Lynne

2 dic. 2019

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Pleasant surprise pity gardens & entrance bit untidy but room was awesome

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja

17 nov. 2019

No le gustó: Limpieza

Lovely location with exceptional views. The place is shabby around the edges..needs better housekeeping and yard tidying. First impression was not good but the place grew on us after two nights. Really nice bathroom. Good bed. Very spacious room, but needed a good cleaning ..especially dusting. Some areas had weeks of dust layers. This is not a “luxury” lodging by any account.

Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

George

11 nov. 2019

Le gustó: Personal y atención, comodidad de la habitación

No le gustó: Limpieza, estado de la propiedad e instalaciones

Dated

The outside is neglected and not worthy of 4 stars. Inside is dated. The manager was very friendly. There is only a small table for reception and a phone number should you need the Manager. The view was stunning from the room. However it needs a good dust. We didn’t have a hand towel or bath mat. Magazines are from 2015. The hotel needs money spent on it.

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja

29 sept. 2019

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.

Cliente verificado

Viajó con su familia

15 feb. 2019

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

Not customer service, not a working phone, TV not connected. Not a welcoming place.

Se hospedó 2 noches en febrero de 2019

10/10 Excelente

Cliente verificado

4 ene. 2019

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.

Se hospedó 2 noches en diciembre de 2018

Respuesta de Rodman el 5 ene. 2019

Thank you for your reviews. Looking forward to see you again:)

8/10 Bueno

lou, cincinnati ohio

3 abr. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Great view

We loved this hotel. It had a fabulous view and was near downtown.

Se hospedó 4 noches en marzo de 2018

6/10 Aceptable

Ellen , NSW Australia

28 mar. 2018

Le gustó: Limpieza, personal y atención

No le gustó: Estado de la propiedad e instalaciones

Really needs updating but very nice staff

We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.

Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Cliente verificado

8 mar. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Modern with European class.

Incredible location high up on a cliff overlooking the lake. Classy, quiet, elegant.

Se hospedó 1 noche en marzo de 2018

Respuesta de Rodman el 11 mar. 2018

Thanks for staying with us. We appreciate your feedback! Looking forward to seeing you again!

10/10 Excelente

Cliente verificado

26 feb. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Nice Hilltop Retreat

Beautiful Boutique Lodge 5 minutes from all of the central Queenstown action. If you want to be in the middle of the maylay then this may be a little removed for you, but if you are looking for a spacious, boutique retreat with great service and a tremendous view then definitely consider the Pencarrow Luxury Lodge.

Se hospedó 2 noches en febrero de 2018

Respuesta de Rodman el 28 feb. 2018

Thank you for your stay, we looking forward to seeing you next time :)

10/10 Excelente

Nic, Deutschland

11 ene. 2018

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Perfekter Ort zum relaxen

Zum Abschluss nochmal so richtig gut grhen lassen kann man hier, allerdings nicht grade günstig. Sensationell auch das Frühstück, dasman dazubuchen kann. Toller Seeblick inklusive

Se hospedó 1 noche en enero de 2018

Respuesta de Rodman el 18 ene. 2018

Thanks for staying with us. We appreciate your feedback! Looking forward to seeing you again!