4/10 Mediocre
Michelle D.
20 sept. 2025
Positive: location was convenient and easy to walk to most of the key tourist areas to include old Quebec. Upstairs bathroom (remodeled), kitchen and furniture were clean and as advertised. Concierge was responsive to concerns and resolved as best they could. Needs more towels available. Negative: (as noted in older reviews that I wish I had read). This is a vintage home and has had many unfortunate attempts at upgrades over the years (eg downstairs bathroom). There is still a lot of deferred maintenance that should be resolved before using as a rental (see photos). Many of these have been noted in previous reviews: locks are difficult to use, broken windows in back just covered with wood, ceiling leaks, broken tiles in bathroom and badly leaning staircase (like walking in a fun house) and not resolved after given the feedback by paying customers. For us, the added frustration was having construction workers that showed up early and worked just outside the kitchen and the washer/dryer situation. You have to go outside and downstairs to use the washer/dryer in a shared area. You also cannot use it until after 5 pm. This should be changed on listing for accuracy. We then had our laundry soap and dryer sheets stolen or used by staff period of time (concierge did replace). As a rental owner, I feel strongly that you should not rent for income until key safety and basic elements are resolved and not while the home is under construction.
Michelle D.
Se hospedó 4 noches en septiembre de 2025
