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Opiniones sobre Putaruru Hotel

3 out of 5
Putaruru Hotel
79 Princes Street, Putaruru, Waikato

Opiniones

6,6
Evaluación: 10 - Excelente. 14 de 96 opiniones" "
Evaluación: 8 - Bueno. 31 de 96 opiniones" "
Evaluación: 6 - Aceptable. 25 de 96 opiniones" "
Evaluación: 4 - Mediocre. 19 de 96 opiniones" "
Evaluación: 2 - Terrible. 7 de 96 opiniones" "

7,0/10

Limpieza

7,8/10

Personal y atención

6,0/10

Servicios

5,4/10

Estado de la propiedad e instalaciones

6,6/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

philip

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 25 abr. 2024
Sorry you had a poor stay with us

10/10 Excelente

Tiju

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent accommodation with all facilities.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 21 abr. 2024
Thank you for the review. We hope you have safe travels and please tell your friends.

6/10 Aceptable

Iris

Viajó con su pareja
No le gustó: Personal y atención
We liked the convenience of being near the centre of the town. The price reflected that the hotel is undergoing refurbishment. We did not like not being told where the kitchen was, so didnt find the microwave or fridge etc . The corridor is poorly lit so we didnt see it until the morning we left. It was a bit noisy, with train, main road traffic, and fire sirens. but once we were asleep it didnt bother us.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 8 abr. 2024
Thank you for the review, I am sorry you didnt find the kitchen, because we have upstairs in the main corridors. Fire sirens and road noise we cant predict or stop it.

6/10 Aceptable

kelly

Le gustó: Limpieza, personal y atención
This property was clean and had everything I could need, behind a locked door. The only problem with it was I felt like I was in a resident evil movie. Would I stay again ? Yes I would
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thanks for the review, it is a very old building and has loads of stories to tell.

2/10 Terrible

kenneth

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I read previous stay reviews and the hotel management responses warning that you get what you pay for with this price — but the property and room I had was not fit for adage inhabitstion — right down to the cigarette burns on the bed cover and windows that did not close - small space heater - extreme dirty room and closet — lights did not work in the reading room - left after one night - sorry place was just not acceptable at any cost
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 31 mar. 2024
Thanks for the review, We are sorry you weren't happy with your stay,The window does close, you just have to flip the latch on the bottom of the window. The heater definitely very small, but there should have been a spare blanket in the closet (If not you could have come to reception and asked for one)Please understand that this hotel is very old and you cannot expect 5 star rooms.

8/10 Bueno

mitchel

Viajó con su pareja
Old but clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 25 mar. 2024
Thank you for the review.

2/10 Terrible

Frank

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Very sorry that you were not happy with your stay by the look of the review.

6/10 Aceptable

Zdravko

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
U
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Thank you

4/10 Mediocre

Jimin

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is in need of a total renovation. Verything is old.
Se hospedó 1 noche en enero de 2024
Respuesta de manager el 8 feb. 2024
Thank you for the review, but the prices for rooms are fair due to the condition, You booked because of the price i am sure of that.

8/10 Bueno

Milo

Le gustó: Limpieza, personal y atención
Pretty nice overall. Lovely front desk guy, felt safe at the hotel. Just had trouble with being able to lock our door which was a little scary.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 1 feb. 2024
Thanks so much for the review, I will get onto rectifying the door immediately, thanks for advising us.

10/10 Excelente

Alexander

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Very interesting place to stay, remind me a Soviet hotel
Respuesta de Manager el 29 ene. 2024
Thanks for the review, glad you liked the Hotel

8/10 Bueno

Nelson

Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 31 ene. 2024
Thanks for the review

8/10 Bueno

Geoff

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Very reasonable cost for a comfortable stay, but may not suit others used to luxury accommodation. Would be great to see the hotel restored to former glory.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager. el 29 ene. 2024
Thank you for the review, we are in the process of restoring the hotel to its former glory, roof is first to stop the leaks before working on the inside.

8/10 Bueno

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An opportunity to go back in time if you love old buildings. Rare to find original building like this. I totally enjoyed my visit.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 27 dic. 2023
Thank you for the review, she sure is a grand old lady and very much a work in progress.

8/10 Bueno

Kerstin

Le gustó: Limpieza, personal y atención
Great example of art deco architectural style and grace.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 27 dic. 2023
Thanks for the review Kerstin, big job ahead of us but the challenge will be fun

2/10 Terrible

Natsuho

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
星一つもつけたくないです。 バスルームの扉は取っ手が取れていて開け閉めできません。シャワーに電気がなくて暗闇でシャワーを浴びることになります。シャワーヘッドもテープで修理してあって、水が噴水のように出ます。 窓は閉められないので開けたままです。虫が入ってくるし、夜はとても寒いし、横に高速道路と鉄道が走っているのでとてもうるさいです。 幸い、タオル類と枕カバー、掛けるシーツ？は綺麗です。毛布には穴が空いていました。マットレスは板のように薄いです。 壁も薄く、他の宿泊客の声が丸聞こえです。 500年前のホテルの廃墟のようでした。心細く不安になりましたが、トイレットペーパーとウェルカムドリンクは、よく見るものなので安心しました。しかし、ウェルカムドリンクのボードは汚く、ティーバッグなどは埃をかぶっていたので手がつけられませんでした。 普段はチェックアウトぎりぎりまで滞在しますが、早く出ていきたくて仕方なかったです。 翌朝気づきましたが、ベッド横に自殺防止の電話番号の張り紙がありました。 これで$70はあまりにも高すぎます。たとえお金をもらっても泊まりたくないほどです。 二度と泊まらないし、誰にもおすすめできないです。
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 28 nov. 2023
We are sorry you have had a bad experience at our hotel. We wish you had talked to us during your stay and many of the issues like the tea bags we could easily have fixed for you. It was also strange you found the bed uncomfortable as most of our reviews on all forums find our beds comfortable. I cannot fix the traffic or trains for our guests. Please understand you got the room cheap and at that price you cannoty expect 5 star rooms. We also cannot find the key that you had to the room.

10/10 Excelente

Barney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to all essential shops made easier being a 5min walk to takeaways, dairy and superette Excellent customer service A . Mrs LOVED the deep bath. We really enjoyed our stay and will be booking again in the future. Highly recommend. Thanks team for our stay.🙂
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 28 nov. 2023
Thanks for the lovely review, Look forward to having you come and stay soon.

4/10 Mediocre

Patrice

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
L'hôtel ne correspond à aucune image affichée. Il est en complète décrépitude et bien qu'une nouvelle direction soit en place depuis quelques mois selon les commentaires lus, nous n'avons pas vu de traces significatives d'amélioration. La chambre que nous avions avait deux fenêtres qui ne fermaient pas. Les équipements de la salle de bain sont plus que vieux. Les salles communes sont barrées sans travaux entamés. Le stationnement est délaissé et on nous suggère de se stationner dans l'allée de l'entrée. Seule note positive, les matelas de lit semblent assez récents et quelques éléments d'ameublement nouvellement ajoutés. La poubelle n'avait pas été vidée dans notre chambre après le passage des invités précédents. Le personnel est très peu présent et dès que tous les clients sont arrivés, la personne en charge de l'accueil disparaît et on ne la revoit plus. Le quartier entier semble avoir mal vieilli, plusieurs espaces commerciaux sont vides et les bâtiments sont en piètre état, laissant un sentiment d'insécurité quand on marche dans le quartier. Je déconseille cet endroit.
Respuesta de Manager el 19 mar. 2024
Thank you for the review, We have a massive job ahead of us to refurbish the hotel, we have started with all the plumbing getting done. some of the rooms have new toilets and painted now.

8/10 Bueno

Roderick

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
I stayed for a night and was just looking for a bed for the night which was just as well as the hotel offers nothing else. It is certainly showing its age and is rather rundown but clean. The staff member was friendly enough and welcoming and the location was convenient but you need to be aware the NIMT rail is straight across the road. The hotel is situated on a corner and it is quite a major intersection so there are plenty of trucks passing in the night. However I didn't mind as I lived near train tracks before. You have to dine elsewhere.The reception was unmanned arriving and leaving. Having said all that it was ok and I would stay again there
Se hospedó 1 noche en octubre de 2023
Respuesta de manager el 13 nov. 2023
Thanks for the review, look forward to your next stay with us.

8/10 Bueno

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención
I strongly recommend reading the properties website before booking - they are awesome and very accurate in their description of what the property is and isn't. We stayed for 3 nights over long weekend - arriving after 3am in morning (pre arranged). The property was super helpful and flexible and made the process of getting into our room at that time simple and easy. Apart from a quick, friendly conversation on the first morning with one of the cleaners we actually had no face to face interactions with the team over the whole stay - including checking out on the final day. If you want a quiet, basic room at a great price - this is a great option. If you want heaps of extras, a 5 star experience from staff or the latest mod cons - you probably need to look elsewhere. I would definitely stay here again if in similar circumstances.
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 13 nov. 2023
Thanks for the review, hope we see you again one day, or not see hehehe.

6/10 Aceptable

Manon

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room we had was very nice especially for the price, it’s mostly the decoration from outside but for a night or two it’s absolutely fine! Only problem we had : no power on the plug to be able to charge our phones for all the night. Otherwise, the staff is super nice and welcoming I really appreciate it!
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 13 nov. 2023
Thank you for the review, we are sorry you encountered and electrical plug not going. This has now been rectified.

8/10 Bueno

Monica

Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 13 nov. 2023
Thanks so much for the review

10/10 Excelente

Sukhjit

Le gustó: Limpieza, estado de la propiedad e instalaciones
great
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 11 oct. 2023
Thank you for the review, hope we see you again sometime.

8/10 Bueno

Joy

Viajó con su pareja
Le gustó: Limpieza, personal y atención
A very unique 50s hotel. I could feel the wonderful era that it would've been in it's prime. Restoration is in progress so good luck, i hope it can return to it's former glory.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Sheridyn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
No parking that is close
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Elise

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The Putaruru Hotel has definitely seen better days. The photos of the outside were taken at least a decade ago. When we showed up it was looking very drab. All of the common areas like the bar, ballroom and lounge have been locked up. The lounge had a huge stack of mattresses in it. It's a bit sad to see how glamorous the building must have been and now it has been neglected. There was a strong smell of damp, carpet cleaner and cigarettes in the corridor. The concierge was very friendly and helpful, the room was clean. We weren't bothered by any noise from the street or from other guests. I think this hotel might have quite a few longterm residents based on what could be seen on windowsills from the street. We had a really delicious dinner at the Indian restaurant across the road.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Brian

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not what we expected for the price. Old furniture not acceptable dirty chairs not acceptable . Bathroom needs work done. Overall disappointing.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención
Was clean and priced well just traffic noise
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Helene

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Anthony, Bury St Edmunds

Le gustó: Personal y atención, estado de la propiedad e instalaciones
This is an old art deco hotel now a bit rundown the room we stayed in was amazing
Se hospedó 1 noche en febrero de 2023

4/10 Mediocre

Leonardo Gosal

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones

6/10 Aceptable

REECE

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Best accommodation in Putararu
Grand old hotel that has seen better days. Room was clean and spartan, linoleum, bed, 2 chairs, table, side table, TV, closet, shelves. Bed was VERY COMFORTABLE. Bathroom, I was not keen to use. Bath with shower, wash basin and toilet. The shower curtain should have been thrown out as was EXTREMELY dirty along the bottom.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, servicios
I’ve given this 5 stars because I feel the owner needs a chance…I’ll explain myself. At one time this hotel would have been very grand, with rooms for every purpose. I think the owner has bought it and is trying to make a successful business of it. There is much that needs doing…but if you can ignore the flaking paint, it is clean, new items have been bought for the room, the bed was one of the most comfortable I have ever slept in, and the sheets were top quality. Even the pillows were new. A new kettle and fridge were in the room, and a plug-in radiator. There was an electric blanket. Yes the carpets were worn…but clean. The bathroom even had a tiny slot for used razor blades…which indicates the age of the building. The owner owns the cafe next door and was busy cooking…and looking after reception. He was pleasant and helpful and I wish him luck with this enormous task that he has taken on.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Rui

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a lovely hotel which was once built for the queen's potential visit.

8/10 Bueno

Ian

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Priscila

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Loved the old art deco style and large room. However the tea & coffee are of poor quality and very few tv channels available. In fact, when it was raining in the morning, the tv reception was CRAP 👎 THE COOK Restaurant was very good though for the price & Sunny? is an excellent chef & host 👍
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Graham

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The service was good. The in house restaurant call really good
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2021

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
on site parking bad. used the road
Se hospedó 3 noches en abril de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
the hotel is quite run down and they are obviously in the process of doing it up, it took awhile to find someone so we could check so first impression was not great but when we got to our room we were very pleasantly surprised big light sunny room comfy bed bathroom though old in good working order and in fact the shower was one of the best showers we had on our trip round the top of the north island. would stay again.
Se hospedó 1 noche en enero de 2021
Respuesta de Ish el 23 mar. 2021
Hi there, Thank you for your review. We are glad you enjoyed your stay. Hope to serve you again in future. Regards, Ish

8/10 Bueno

Kathryn, Kerikeri, New Zealand

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were friendly and helpful - I was given a free room upgrade. The hotel is old (and showing her age) but is clean and retains her Art Deco charm.
Se hospedó 1 noche en agosto de 2020
Respuesta de Ish el 12 ago. 2020
Hi Kathryn, Thank you for your review. We are glad you enjoyed your stay. Hope to serve you again in future. Regards, Ish

8/10 Bueno

Bruce, Wellington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Probably quite opulent when it was built (and the entrance and stairs still are) but the rooms count as pretty basic now. But fine at the price. The restaurant is good. Sadly, reception couldn't locate our Expedia booking, made more than 24 hours earlier.
Se hospedó 1 noche en junio de 2020
Respuesta de Ish el 10 jun. 2020
Hi there, Thank you for your feedback. We had some technical issues between our system and Expedia which is resolved now. Sorry for the inconvenience. Hope you serve you better in the future. Kind Regards, Ish

6/10 Aceptable

Sandra Willaims

No le gustó: Comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Nikki el 18 mar. 2020
Thank you for your feedback, hope we can served you better next time.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Service was good but facilities a little dated. We had takeaways but no utensils for eating.
Se hospedó 1 noche en marzo de 2020
Respuesta de Nikki el 18 mar. 2020
Thank you for your feedback, hope we can served you better next time.We will take your comments in consideration for improvements.

8/10 Bueno

William

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Old but Interesting
Although the hotel is old and in need of some renovation work it does have a lot of character and the staff are very friendly and helpful. The onsite restaurant is exceptional with a great menu, a good beer selection and all at fair prices. I have to say my meal was one of the best Ive had in NZ
Se hospedó 1 noche en febrero de 2020
Respuesta de Nikki el 18 mar. 2020
Thank you for your feedback, hope we can served you next time.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
Beautiful Art Deco style. High ceilings and tile. Lovely wide main staircase. Renovations to restore former glory in progress and being done with love. Ish is a very gracious host who accommodated my late check in needs with a smile
Se hospedó 1 noche en febrero de 2020
Respuesta de Nikki el 18 mar. 2020
Thank you for your feedback, hope we can served you next time.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful room, friendly staff. Nice place to stay
Se hospedó 1 noche en enero de 2020
Respuesta de Ish el 12 feb. 2020
Hi there. Thank you for your feedback. Hope to see you back in future. Regards

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I didn’t like the fact the lack of communication between Expedia and the motel. The motel didn’t have record of my booking!!!
Se hospedó 1 noche en enero de 2020
Respuesta de Ish el 21 ene. 2020
Hi there, Thank you for your rating and feedback. We actually had your booking but there was a confusion by our staff since you mentioned you have booked room for two people she did not check the family studio booking. We are sorry about it. Regards

2/10 Terrible

Helene

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Ish el 21 ene. 2020
Hi Helen, Thank you for your feedback. Regards