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Royal Service at Paradisus Punta Cana - Adults Only

Propiedad de 5.0 estrellas

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Opiniones

8,2 de 10
Muy buena

Servicios principales

  • En una playa privada
  • Piscina
  • Hidromasaje
  • Spa
  • Restaurante
  • Aire acondicionado

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impuestos y cargos incluidos
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Políticas

Check-in

Horario de check-in: de 15:00 a 06:00

Check-in después de hora sujeto a disponibilidad

Check-in exprés

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 12:00

Check-out sin contacto

Check-out exprés

Instrucciones especiales para el check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.

El titular de la tarjeta de crédito utilizada para hacer la reservación debe presentar la misma tarjeta y un documento de identidad con foto al hacer el check-in; cualquier otro arreglo debe coordinarse con la propiedad antes de llegar

Si tienes alguna duda, comunícate con la propiedad usando los datos de contacto que aparecen en la confirmación de tu reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Personal de recepción

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los huéspedes de 18 años o menos no pueden hospedarse en esta propiedad exclusivo para adultos. Todos los huéspedes de 18 años o más son bienvenidos.

No hay camas plegables disponibles.

No hay cunas disponibles.

Tipos de pago de la propiedad

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.

Información adicional

El acceso a la piscina está disponible de 07:00 a 19:00.
Es necesario reservar con anticipación los partidos de golf, el servicio de masajes, los tratamientos de spa y los baños termales/onsen privados. Para hacerlo, comunícate con el resort antes de la llegada, utilizando la información de contacto que figura en la confirmación de la reservación.
No se aceptan niños de 17 años o menos en esta propiedad solo para adultos.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
No se permite la entrada al spa de huéspedes menores de 18 años.

Preguntas frecuentes

¿Hay piscina en Royal Service at Paradisus Punta Cana - Adults Only?

Sí, en la propiedad hay 2 piscinas al aire libre. Se puede acceder de 07:00 a 19:00.

¿Royal Service at Paradisus Punta Cana - Adults Only acepta mascotas?

No, la propiedad no acepta mascotas.

¿A qué hora es el check-in en Royal Service at Paradisus Punta Cana - Adults Only?

Horario de check-in: 15:00-06:00. Es posible hacer el check-in después de hora, con horario limitado.

¿A qué hora es el check-out en Royal Service at Paradisus Punta Cana - Adults Only?

Check-out: 12:00.

¿Dónde se encuentra Royal Service at Paradisus Punta Cana - Adults Only?

En Bávaro, este resort frente al mar, junto a un campo de golf, se encuentra a 10 minutos a pie de Playa de Arena Blanca y Playa Cortecito. Campo de Golf White Sands y Casino Avalon Princess también se encuentran a 3 km.

Opiniones

Opiniones de

8,2

Muy bueno

9,0

Limpieza

8,2

Ubicación

8,6

Personal y atención

8,6

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 52 de 102 opiniones
Evaluación: 8 - Bueno. 28 de 102 opiniones
Evaluación: 6 - Aceptable. 5 de 102 opiniones
Evaluación: 4 - Mediocre. 10 de 102 opiniones
Evaluación: 2 - Terrible. 7 de 102 opiniones

Opiniones

Opinión verificada

10/10 Excelente

JL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely beautiful destination. The grounds are meticulous. Staff very friendly and helpful. Suggest to upgrade to Royal Service...worth every penny! Our butler, Yolando was awesome and willing to help with whatever we needed. An absolute perfect vacation destination.
Se hospedó 5 noches en febrero de 2020
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel, hermoso lugar y las atenciones de primera
Se hospedó 2 noches en agosto de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Vacaciones at paradisus

Muy bueno el servicio del personal del hotel, lindas playas y la zona privada para Royal Service hace mas comoda la estadia. La habitación es antigua y es normal, pero nada extraordinario
Se hospedó 5 noches en noviembre de 2018
Opinión verificada

8/10 Buena

Toni

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredibly beautiful resort, such kind staff. Occasional issues with odd things, like it was weirdly difficult to request an extra blanket to the room and instead we just got a bunch of extra sheets. Or the menu descriptions of food didn't quite match what came to the table. But overall didn't diminish the value of the trip.
Se hospedó 4 noches en marzo de 2020
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They have excellent service, the staff is the best. Always doing everything to please the guests. Great beach, food and drinks.
Se hospedó 2 noches en febrero de 2020
Opinión verificada

2/10 Terrible

Adam

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Compared to my previous 4 stays at a Melia hotels this was by far the worst and most disappointing. This resort in no way compared to the Paradisius and ME hotels in Mexico which were amazing. Staff was inattentive, food was horrible, most restaurants closed, the buffet was pathetic, no waiter service on beach and no food options on beach or at pool. Room was oceanfront but showed obvious signs of age and needed updating. If not for the gorgeous beach and perfect weather this would have been a complete wash. My first time to DR and my last time to a Melia hotel.
Se hospedó 4 noches en febrero de 2020
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great gardens, incredible beach, good food. Stuff should be more involved in work.
Se hospedó 8 noches en febrero de 2020
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Half the resort was shut down. All restaurants except Japanese restaurant were moved to our 1/2. Other main pool and kids pool were drained. The 24 hr room service was NOT 24 hrs, it closed at 11 pm, and buffet closed sooner. Only 2 restaurants were open at a time, though it required reservations and even though we saw empty seats available they would not allow you to walk up and be seated.
Se hospedó 5 noches en noviembre de 2019
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
When I got into the hotel, I was told the hotel was closed. I was transferred to Palma Real. There was a variety of food, but the quality was not good to us. There was only one night activity. There were several electric outages. The internet service was very inconsistent and the signal was weak. When I tried to check for the picking up time, nobody had call the Expedia Blue agency we were transferred to another hotel. Even though I tried several times, I could not communicate with the number given in the email. The transfer came 1 hour later after many attempts I did calling from the hotel. I arrived 90 minutes late to the airport. This has been the worst vacation ever!!!
Se hospedó 5 noches en octubre de 2019
Opinión verificada

10/10 Excelente

Sherry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was exactly what I expected. I like the unique setting of the property, very nice and elegant. Only issues I had, was the language barrier;I would recommend that they have all their workers speak at least 50% english. But, otherwise from that, overall experience was great.
Se hospedó 5 noches en septiembre de 2019
Opinión verificada

10/10 Excelente

bruce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Royal Service

The Royal Service was absolutely amazing. We didn't have a want for anything. The room was one of the best I've had in Punta Cana. The private beach was perfect with drinks and food only steps away. If you have a n opportunity to stay at the Paradisus upgrade to the Royal Service.
Se hospedó 3 noches en agosto de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was Perfect! Great Services! Excellent food!
Se hospedó 6 noches en agosto de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Our room, the service, the staff, the food the cleaning of the property were excellent!
Se hospedó 4 noches en junio de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We thought the Royal Service upgrade was well worth it. The biggest benefit is not really advertised - the RS rooms are either on or very close to the beach, whereas the other rooms can be a significant walk or even a bus ride away. Aside from that, access to La Palapala (exclusive restaurant for RS) was another huge benefit, as it gave an option that didn't require reservations and had lunch options that weren't the standard buffet. The beach itself is amazing. There are plenty of cabanas/chairs so that you can easily find a spot either in the sun or the shade. The biggest asset that differentiates this hotel from offers is the staff: Rafael, our butler, was amazing and made sure we didn't want for anything. His English is also exceptional, so we never worried about a communication gap. At the RS pool bar, Jose Louis, Jensy Ramos and Maximo were always extremely friendly, remembered our names and our orders, and went out of their way to make sure we were happy. At the North Ave bar, we became good friends with Leandro, Julio, Jesica, Juan & Juana. Aside from being great bartenders, they gave us great tips about the DR and the resort. We booked flights, transportation, excursions, and the hotel all through Expedia. This was our only real complaint about the trip, and we would recommend using another site. Expedia was very disorganized, and we wasted a significant amount of time on the trip sorting out their mistakes or attempting to make contact with their reps.
Se hospedó 8 noches en mayo de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Havier was the best butler anyone could ask for!!!
Se hospedó 5 noches en mayo de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very happy with my choice. Staff all over were great. Butler, Simione made everything so much easier. Food was good at all restaurants. Entertainment good but ,music, could be more diverse as I never heard a slow song all week. Owner needs to invest money into room upgrades to improve conditions such as water flow, water temp and room repairs in general or they risk losing their desirability. I would rate this a five were it not for the room issues so I give it a four.
Se hospedó 7 noches en abril de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was beautiful and well kept. The resort was was taken care of
Se hospedó 5 noches en abril de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza
The Reserve was our 2nd hotel out of the 3 that we stayed at for the week so I can definitely compare it to the others. Likes: -THE FOOD here is the best. The buffet, the Palapa. (Room service was ok) -Best mudslides I had on the beach. -Their all inclusive bracelets are unique. Not the plastic or cloth ones that are usually placed on you. -The pool, the palapas and beach beds are close to the beach! Convenient! You don’t need a towel card. Dislikes: -The Staff seem off, like they don’t want to be there. Some come off mean and rude. -The rooms are really outdated and needs to be replaced. Reminds me of the 90s. -Check In was NOT at 3p but was 2 hrs later. That made me so mad! There was another party next to us that waited just as long. I think they were there for a wedding. That would’ve made me mad if I was the celebrants. Especially after a long day of traveling.
Se hospedó 1 noche en abril de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
More than we expected. We already have many vacations but never like this one. Everything was awesome awesome. Ill be back before this year ends!!
Se hospedó 3 noches en marzo de 2019
Opinión verificada

8/10 Buena

Lauren

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed having Javier as our butler. He was very sweet and made all our reservations and check out extremely easy. In the Royal Service pool Jose was great! He made sure we always had a drink in hand and when we didn’t know what we wanted, he knew and did the thinking for us! If you are expecting 5 star restaurants, Punta Cana isn’t the place for you. But the great staff and hostess in the restaurants made up for that. The weather is very unpredictable and we didn’t luck out with too much sun but the Yhi Spa is an option on rainy days. The main annoyance is the photographers and excursion agents harrassing you all day, while you are laying by the pool or beach, even eating at La Papala to book something through them. It induced a bit of anxiety when they found you day after day. These ventors are walking on the resort and are unavoidable. Overall, we had a nice stay but probably won’t be back.
Se hospedó 4 noches en marzo de 2019
Opinión verificada

10/10 Excelente

Janette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment we stepped out of our cab, we had nothing but excellent service. The staff was great. The Bartenders, the wait staff, even the ground keepers were all very friendly. The only thing I wish was different was a way to better separate the adults only from the rest of the resort. Went to relax and had a few crying children which can get extremely annoying.
Se hospedó 6 noches en marzo de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Royal service was amazing. Have a private beach, pool, restaurant as options were great.
Se hospedó 3 noches en marzo de 2019
Opinión verificada

2/10 Terrible

gary

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones

disappointed

I purchased the Royal Service because I was told I would have a Butler. I looked up the definition of a Butler and it's defined as a male servant. I was there Friday night, Saturday night, and a portion of Sunday....................I never saw a Butler
Se hospedó 2 noches en marzo de 2019
Opinión verificada

8/10 Buena

Samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was magnificent! It was a huge property with the most beautiful landscaping. The beach and pool were gorgeous with an abundance of chairs and beds.
Se hospedó 5 noches en marzo de 2019
Opinión verificada

8/10 Buena

DF

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall this property was really really good so I certainly don't want to take that away from them, however do want folks to know some of the info before booking. I can see why they get great ratings because it's a gorgeous overall property and it's very large overall with many restaurants and things to do. What wasn't the best was that it wasn't a 5 star service. Overall the workers were pretty nice, but they were definitely on island time in getting things done, some were just not overly friendly and while Paradisus highlights they are a 5 start, this is NOT a 5 star service. We stayed in the adult only section which was nice to have a separate pool, separate restaurant and separate beach so that was a huge perk, however the rooms are pretty outdated and old. We paid extra for this resort and were pretty disappointed with the rooms, which we heard from many. The food wasn't anything to write about which was a bummer, I think we found that the snacks from the pool/beach seemed just as good as some of the restaurants so we were just expecting a bit more. I don't want to deter anyone from booking because it was a really pretty and very clean resort but just know that there are a few other factors that were disappointing.
Se hospedó 5 noches en marzo de 2019