2/10
Avoid this place at all costs. The condo is inside Emotions Hotel, and before you even check in, you’re aggressively targeted by sales reps pushing timeshares and all-inclusive packages. If you don’t buy in, expect nonstop harassment for the duration of your stay.The unit itself is in terrible shape. The patio door didn’t lock properly—we had to wedge it shut with a metal rod for safety. The AC shut off randomly, and we spent an entire day and night sweating with no fix in sight. Decor is falling apart, the bathroom vanity was detaching from the wall, and both rainfall showerheads were broken. One bathroom had a leak that made the entire hallway reek of mold.The kitchen was the worst. The fridge constantly leaked water from the bottom, making the floor a slipping hazard — my 75 year old mom almost slipped numerous times, despite us constantly cleaning the spill. But the real nightmare? RATS. We discovered food tampered with (chewed oatmeal packages and fruit), and an exterminator confirmed droppings under the sink and in the dish cabinets. After this, none of us wanted to cook or use any cups/plates. One even ran into the living room on our last night. We asked the owner for a partial refund due to lack of AC and a rat-infested kitchen. Her only offer? One free night on a future stay. Absolutely never, not even under duress, would we ever stay here again. This place is falling apart, smells like mold, and has a rodent problem. You’ve been warned....
craig t.
Se hospedó 6 noches en abril de 2025