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Opiniones sobre Edgewater Dive & Spa Resort

4 out of 5
Edgewater Dive & Spa Resort
Sitio Kabilang Gulod Palangan, Puerto Galera, Philippines

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 14 de 19 opiniones" "
Evaluación: 8 - Bueno. 5 de 19 opiniones" "
Evaluación: 6 - Aceptable. 0 de 19 opiniones" "
Evaluación: 4 - Mediocre. 0 de 19 opiniones" "
Evaluación: 2 - Terrible. 0 de 19 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,6/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Lewis, Missouri City

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was just okay but it was comfortable and sufficient. The area is very private. The staff were very kind and helpful. The food was excellent, 5 star for every dish. Myself and 3 children really enjoyed staying there for 5 nights.
Se hospedó 5 noches en julio de 2022
Respuesta de Viktoriya el 13 ago. 2022
Hi Lewis! Thank you for your nice review! We are happy to hear you and your family enjoyed your time at Edgewater and you loved the food. We hope you can come visit us again soon! Regards,

10/10 Excelente

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Jenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alas! A proper "Retreat" in waiting...
Property is located in a quiet and peaceful part of Puerto Galera and is accessible from both main road and resort's own speedboat. We stayed in the Loft suite facing a small lawn garden. Room was split level with the bed upstairs and a large sized toilet/shower and living area downstairs. Basic toiletries but good cable channels are available for both TVs in room. Breakfast was included A-la-Carte off a good selection menu. We enjoyed the breakfast very much overlooking a tranquil scenery, as the food was both scrumptious and generously portioned. Resort owner Richard was welcoming and the staff were friendly and accommodating. Only gripe was the terrible sound insulation in the room as we were woken up half the night by the sewage treatment facility, located below our room window, when the flushing noises started at 3am; and the few roosters not knowing the time of day at 4am as well. Unfortunately, it was not a good night rest for us, which was a real pity as the resort is generally peaceful and serene at times! Though Richard has promised to resolve the situation after our prompt feedback but for us it's too late!
Se hospedó 2 noches en enero de 2020
Respuesta de Viktoriya el 11 mar. 2020
Hi Jenny, thank you very much for your nice review. We are happy to hear you liked the resort, the location, the food and service. As far as the treatment plant noise- that is fixed as promised by Richard. We wish we could say the same about the roosters or other animals in the neighborhood - that comes with the territory :)

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Viktoriya el 7 ene. 2020
Thank you very much! Please come visit us again!

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
サバンビーチからはそれなりに離れているので、買い物などで、徒歩で移動するのは、少し難しい立地です。 その分夜は静かなので、ゆっくりと眠ることができると思います。 スタッフの対応なども良く親切ですが、非常に厳しいマニュアルが有るのだと思います。 最初にホテルの説明などを受けますが、今回僕がホテルに到着したとき、台風のため、僕も妻もずぶ濡れでした。 親切なスタッフさんは、タオルを最初に提供してくれましたが、可能なら最初に部屋に通して着替えをしたかったです。 臨機応変な対応があれば更に素晴らしいホテルだと思います。 それ以外は、スタッフの方も親切ですし設備も綺麗で静かで良いホテルです。
Se hospedó 2 noches en diciembre de 2019
Respuesta de Viktoriya el 7 ene. 2020
Thank you very much for your review and the feedback! We are glad you liked your stay at our resort and found our staff helpful and attentive. We will discuss and see what can be done to make the check in procedure more convenient for our guests during unusual circumstances like typhoon or heavy rains - thank you for bringing it to our attention.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Viktoriya el 8 nov. 2019
Thank you! Hope you visit us again!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good place. clean, nice staff. good Wifi..
Se hospedó 4 noches en julio de 2019
Respuesta de Richard el 11 jul. 2019
Hi there, Thank you so much for the great review. Edgewater is glad you had a wonderful time with us. Hope to see you again soon. Cheers Richard

8/10 Bueno

Luc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
comfortable little resort
Its a nice comfortable little resort .. but food needs improvement in both quality and taste
Se hospedó 1 noche en mayo de 2019
Respuesta de Viktoriya el 20 may. 2019
Thank you very much for your review and the feedback, Luc. We are glad to hear you enjoyed your stay at our resort. We are currently working on our new restaurant menu. Hope you will visit us again and check it out - you will not be disappointed!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The best of the staff will give you the hospitality.
Se hospedó 2 noches en mayo de 2019
Respuesta de Viktoriya el 20 may. 2019
Thank you very much on behalf of all our staff! Please visit us again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
設備がトイレが古く水漏れしたり、シャワーの出が弱いなどありました。プールはもっと清潔だと嬉しいです。
Se hospedó 3 noches en abril de 2019
Respuesta de Viktoriya el 20 may. 2019
Thank you for your feedback! We hope you enjoyed your stay and we are glad to hear you enjoyed the swimming pool. We have to disagree with your assessment however - all our fixtures in the bathrooms are less than 2 years old, we do not have old equipment and we are highly rated on cleanliness.

10/10 Excelente

N, jpn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
景色、清潔感ともに満点だと思いますが、 飲み物に関しては、ビールが高くてフィリピーナですら、引いたようです。笑
Se hospedó 2 noches en abril de 2019
Respuesta de Viktoriya el 20 may. 2019
Thank you very much for your review! We are happy you enjoyed the resort and the scenery. Please visit us again!

10/10 Excelente

ANDERS, Sheboygan, Wisconsin USA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We selected this property to stay and celebrate my 56th Birthday with my Fiance. Fantastic place to stay with a private tropical villa feel. The entire Staff is outstanding, the food and menu is Western traveler friendly, very welcoming place and would definatley love to stay again.
Se hospedó 5 noches en septiembre de 2018
Respuesta de Viktoriya el 20 may. 2019
Thank you, Anders, for your great review! We are very glad to hear you enjoyed your stay with us and you enjoyed the hotel, the food and the staff. We will be happy to see you again!

10/10 Excelente

Stephane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect gateway....
Perfect gateway for a long week end.... The only problem was the usual chaotic trip from Batangas as it was a public holiday.... However the resort have their own boat that can cross to Batangas at a decent rate. We took it to come back.... Other than that it is really a lovely place..... Rooms are nice and clean... Everything is brand new..... And the service is outstanding..... Staff are all very professional and adorable..... The food is also great in the hand of Louis a french Chef.......
Se hospedó 2 noches en noviembre de 2018
Respuesta de Viktoriya el 20 may. 2019
Hi Stephane! Thank you very much for your great review! We are happy to hear you enjoyed your stay with us. We loved having you here. Please visit us again soon!

10/10 Excelente

YOSHI, Manila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a wonderful staying. The owner and staffs were very kind, friendly. Drinks and foods that they serve is really delicious.The facilities are clean. The location is nice. Since Edge water think about customers first always, we had a very relaxing, comfortable time. Thank you.
Se hospedó 2 noches en agosto de 2018
Respuesta de Paul el 1 sept. 2018
Arigato Yoshi san for your very kind review. It was a pleasure having you stay with us. Really hope you can visit us again sometime! Paul

10/10 Excelente

MariaHaide, Galveston, Texas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everyone was wonderful, the staff and owner were great and very helpful.
Se hospedó 3 noches en julio de 2018
Respuesta de Paul el 31 jul. 2018
Hi Haide....It was a real pleasure having you and Curtis stay with us. We truly appreciate you taking the time to give us such a kind review. Hopefully we'll see you guys again sometime.... Texas is right around the corner! Paul

10/10 Excelente

Kazuho

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to relax
天候の良くないシーズンでしたが最高のステイでした。 ビーチから少し離れていて静かなため、日本人にとっては過ごしやすいかもしれません。 スタッフもフレンドリーで、清掃も行き届いています。マネージャーの方は少し日本滞在経験があり、日本語も話せます。 ホテルからビーチ等へも送迎（有料）してくれるため、移動にもあまり困りません。 Although it was rainy and cloudy most of the time, i had a great stay with friendly staffs. Since it is little far from the beaches, quiet and cozy circumstance is great for you to relax. If you want to head out to the beaches, ask at the front desk and the hotel tri will give you a ride. Diving experience was exclusive also.
Se hospedó 2 noches en junio de 2018
Respuesta de Paul el 7 jul. 2018
Domo arigato Kazuho san... That is a very kind review and we really appreciate it. We're very happy you enjoyed your stay with us and we hope to see you again!

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Edgewater provides the extra effort and services.
It was fantastic. The owners and staff really looked after us. Great ideas of things to do and helped coordinate rides and guides for us on our Dailey adventures.
Se hospedó 3 noches en junio de 2018
Respuesta de Paul el 3 jul. 2018
Thank you so much for your review Scott... Glad you had a good stay with us and we hope to see you again!

10/10 Excelente

Atticus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Vince el 17 may. 2018
Thank you very much for the positive review!

10/10 Excelente

g9eagle, Los Angeles California

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect place to relax & unwind.
It was the best & great experience to stay for a while I can’t wait to visit again hopefully next year. Staff are very friendly & accommodating. Transportation all the way to pier are very easy and fast by the boat.
Se hospedó 3 noches en enero de 2018
Respuesta de Paul el 24 ene. 2018
Hey Glenn, thanks a lot for the kind review, we appreciate it. We're quite proud of our staff, they were hand picked and we feel they're doing a great job. Try not to wait until next year to get back here ok... Thanks again.... Paul