Hello Mario, This is Garon the AGM of Courtyard by Marriott, I sincerely apologize for the unacceptable experience you encountered during your stay. Your feedback is incredibly valuable, and I assure you that we take it very seriously.Regarding the cleanliness issues you encountered, I want to assure you that this does not reflect the high standards of cleanliness and maintenance we strive to maintain at our hotel. I will personally address these concerns with our housekeeping and maintenance teams to ensure that such lapses do not recur in the future.Additionally, the presence of any odor, especially one resembling sewer gases, is completely unacceptable and must be addressed immediately. I will have our maintenance team thoroughly inspect the plumbing systems in the affected area to identify and rectify any issues causing this odor.Please accept my sincerest apologies for the inconvenience and discomfort you experienced. We genuinely value your feedback, and I hope you will allow us the opportunity to make it right for you in the future. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact me directly. We appreciate your business and hope to have the opportunity to welcome you back for a much-improved experience.