4/10 Mediocre
Bev
Viajó con su familia
4 dic. 2025
No le gustó: Limpieza, estado de la propiedad e instalaciones
Would not stay here again. For the total cost, this was not as it should be. Shower was so unclean the four of us chose to not take a shower. Toilet handle was broken and we had to reach into the tank through the water to pull the plunger to flush it manually for our entire stay. Pillows were dirty- one looked unchanged. On site manager did respond in a timely fashion re:the toilet issue but could not repair it even though they were aware it was broken prior to renting it to us for the night. Craftsmanship is poor-bar counter is not attached and could easily come off and possibly injure a person if you lean on it, unit number is unmarked which made it difficult to locate, space heaters are used as a heat source, bathroom door is damaged and unrepaired. They answered our calls for assistance in locating the unit and were polite. No compensation was ever offered for the toilet issue. Only mentioned they have 14 other properties we could choose from to stay at next time. We have no reason to return to Pueblo in the future and would not be interested in staying at one of their properties after this experience. Have reached out to discuss splitting the cost in half and they are no longer responding. Do not recommend.
Bev
Se hospedó 1 noche en noviembre de 2025
