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Opiniones sobre The Suites at Mr Grouper

2.5 out of 5
The Suites at Mr Grouper
Princess Dr, Providenciales, Caicos Islands

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 17 de 25 opiniones" "
Evaluación: 8 - Bueno. 6 de 25 opiniones" "
Evaluación: 6 - Aceptable. 0 de 25 opiniones" "
Evaluación: 4 - Mediocre. 1 de 25 opiniones" "
Evaluación: 2 - Terrible. 1 de 25 opiniones" "

9,2/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rachelle, malden

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/a
Se hospedó 6 noches en febrero de 2024
Respuesta de Sabrina el 2 may. 2024
Hello Rachelle, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands. We will be looking forward in future to have you stay with us once again.

10/10 Excelente

Liz

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good,
Se hospedó 6 noches en abril de 2024
Respuesta de Sabrina el 24 abr. 2024
Hello Liz, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands. We will be looking forward in future to have you stay with us once again.

10/10 Excelente

Apryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very nice and helpful there food amazing and prices are reasonable
Se hospedó 4 noches en abril de 2024
Respuesta de Sabrina el 16 abr. 2024
Hello Apryl, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands. We will be looking forward in future to have you stay with us once again.

10/10 Excelente

Angel

Se hospedó 4 noches en abril de 2024
Respuesta de Sabrina el 2 may. 2024
Hello Angel, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands. We will be looking forward in future to have you stay with us once again.

8/10 Bueno

Piotr, Old Bridge

Viajó con su familia y niños pequeños
Staff members were nice friendly.
Se hospedó 4 noches en marzo de 2024
Respuesta de Sabrina el 15 abr. 2024
Hello Piotr, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. We are pleased and happy to know that you have had a great experience. We can't wait and will be anticipating your next visit to the Islands.

10/10 Excelente

Melissa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is 10 minutes walk to Grace Bay Beach, safe, simple and clean room and nice service
Se hospedó 3 noches en marzo de 2024
Respuesta de Sabrina el 2 abr. 2024
Hello Melissa, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. We are pleased and happy to know that you have had a great experience. We can't wait and will be anticipating your next visit to the Islands.

10/10 Excelente

BARIS

Se hospedó 2 noches en marzo de 2024
Respuesta de Sabrina el 28 mar. 2024
Hello Baris, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

Arlette

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were kind and the rooms are comfortable!
Se hospedó 7 noches en marzo de 2024
Respuesta de Sabrina el 28 mar. 2024
Hello Arlette, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

WEIJIE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff. Just a bit far from centre. But Close to beach. Overall all good
Se hospedó 6 noches en marzo de 2024
Respuesta de Sabrina el 19 mar. 2024
Hello Weijie, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

2/10 Terrible

Anna

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
As a couple booking a single room with a king-size bed, that was what we expected. Instead we got a room with 2 full/queen size beds that we struggled to share due to my disability.Within a few minutes of arriving, we checked the layout & amenities, noting that the lower cabinet in the kitchen was FULL of trash, the bathroom floor had someone's hair scattered throughout, there is no bathroom vent fan, and the paint on the ceiling is peeling off. We went down to talk to Sabrina about the trash and that we wouldn't be held responsible for that mess, which was promptly rectified. When we got back that night though, we realized that several buttons on the TV remote do not work, and the air conditioning unit does not stop running or allow for temperature to be lowered enough to keep warm, on top of the existing issue with very thin bedding and a smaller size bed than usual. There was a regular thud sound coming from somewhere nearby and no curtains over one of the windows, so between light, noise, and temperature we barely slept. When we got up we found that the bathroom cabinet had literally fallen apart from consistent decay due to moisture and no ventilation. The nails are firmly intact, but the wood softened and gave way to gravity. The bathroom door is so low to the ground that when you open it, it pushed the bbath mat against the shower, so it's obvious there are ventilation issues. We tried to go to the office to speak to someone but we sat for an hour and no one ever came.
Se hospedó 3 noches en febrero de 2024
Respuesta de The Suites el 8 mar. 2024
Hello Anna, Thank you for choosing The Suites at Mr Groupers. we were happy to have hosted your stay her on the Islands. we do apologize for all the inconveniences that occurred during your stay. we do apologize and we will look into these occurrences, and we will strive forward to improve our hotel each day to our guest satisfactions.Thank you once again for choosing The Suites.

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Modern
Se hospedó 1 noche en marzo de 2024
Respuesta de Sabrina el 7 mar. 2024
Hello Jeffrey, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

Mayisha E

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this hotel and would definitely stay here again.
Se hospedó 3 noches en enero de 2024
Respuesta de Sabrina el 16 feb. 2024
Hello Alisha, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. We are pleased and happy to know that you have had a great experience. We can't wait and will be anticipating your next visit to the Islands.

8/10 Bueno

Vanessa Rose

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A very nice place! Updated and modern in the rooms. Mr Groupers is a top restaurant and it held up to its name. The hotel is right beside, basically attached to the restaurant but through a gate. The front desk is in its own building also through the gate. They don’t claim to have amenities like shampoo, but its important to note they don’t have any in the rooms but it’s available for purchase elsewhere. All in all worth the price, ESPECIALLY if you’ll be there on a Thursday! Fish Fry Thursday was awesome if you don’t like noise until 10pm on Thursday it’s NOT for you. It’s very heard from the rooms, but I recommend going to the event it’s fun!
Respuesta de Sabrina el 4 feb. 2024
Hello Vanessa, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for your recommendation and we will strive to make things better and provide the best services for our guest. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved staying here. Not only was the staff friendly, but the room was spacious and very clean. As an unexpected bonus, the Island Fish Fry was right next to the hotel. We would deffinatly stay here again.
Se hospedó 3 noches en enero de 2024
Respuesta de Sabrinab el 4 feb. 2024
Hello Rachel, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

Shania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Sabrina el 31 ene. 2024
Hello Shania, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely Hotel decorated for the Tropics
The hotel was immaculately clean! The room was lovely, newly decorated, and had everything you could need. The staff at the office and at the hotel were friendly and wonderfully helpful! The attached restaurant was excellent…and for 2 vegans had a surprising amount of delicious choices. There was also a nice pool at the hotel. The only disappointing feature was it was in the middle of nowhere and not by the beach.
Se hospedó 1 noche en enero de 2024
Respuesta de Sabrina el 22 ene. 2024
Hello, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands and we will try our best to improve our hotel. We will be looking forward in future to have you stay with us once again.

8/10 Bueno

Sydney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you are looking for a place to stay in Turks that is affordable and amazing quality this is definitely the place! I will be recommending this place to friends to plan to travel in the future. I felt very safe the entire stay and the staff were beyond nice. The only reason i gave this a 4 star is because the room only had one mirror. A small bathroom sink mirror. Everything else was amazing
Se hospedó 5 noches en enero de 2024
Respuesta de Sabrina el 22 ene. 2024
Hello Sydney, thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands and we will try our best to improve our hotel. We will be looking forward in future to have you stay with us once again.

8/10 Bueno

Natasha

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sabrina el 22 ene. 2024
Hello Natasha, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

John M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sabrina el 19 dic. 2023
Hello, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host your stay again and will be anticipating your next visit to the Islands.

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exactly what we wanted.
We extended our visit after checking out of our original accomodations. On short notice Mr. Groupers was perfect for what we needed. Clean, convenient, and the fabulous restaurant just below. A great 2 days extra!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sabrina el 14 dic. 2023
Hello Elizabeth, Thank you for choosing The Suites at Mr Groupers for your stay in our beautiful by nature Turks and Caicos. We felt honored and delighted to have you stay with us. Thank you also for being an exceptional Guest. We are pleased and content that you had a great experience with us for your stay in our beautiful by nature Turks and Caicos Islands. We will be looking forward in future to have you stay with us once again.

10/10 Excelente

Donovon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sabrina el 5 dic. 2023
Hello, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. Thank you for being a wonderful guest. We can't wait to host you stay again and will be anticipating your next visit to the Islands.

10/10 Excelente

Alisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was so kind. The rooms were spotless clean and smelled very good. The decor was modern and fresh and the bed was very comfortable, I slept very well. Exceeded my expectations for a budget friendly hotel. I was thoroughly surprised and will definitely recommend
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sabrina el 12 nov. 2023
Hello Alisha, thank you for choosing The Suites at Mr Grouper for your stay in our Beautiful by Nature Island. We are pleased and happy to know that you have had a great experience since our first priority is ensuring our guest are comfortable safe and enjoying their vacation.We can't wait and will be anticipating your next visit to the Islands.