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Opiniones sobre One On Marlin – Adults Only

4 out of 5
One On Marlin – Adults Only
38 Marlin Street, Providenciales, Providenciales

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 110 de 158 opiniones" "
Evaluación: 8 - Bueno. 32 de 158 opiniones" "
Evaluación: 6 - Aceptable. 8 de 158 opiniones" "
Evaluación: 4 - Mediocre. 4 de 158 opiniones" "
Evaluación: 2 - Terrible. 4 de 158 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Melinda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 7 oct. 2019
Thank you!

10/10 Excelente

cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
100% recomendable a ojos cerrados
Todo estuvo perfecto es igual a como lo ves en las fotos y la atención de primera, rápido y fácil chekin y chekout y lo mejor nunca te molestan para querer limpiar la habitación por qué están pendiente de cuando sales para recién entrar a limpiarla, lo único que le falta a la habitación es un poco más de luz para mi gusto

10/10 Excelente

Corey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent host Sue and cozy spot.
Se hospedó 4 noches en abril de 2024
Respuesta de Steve - One On Marlin Resort el 5 may. 2024
Sue sounds like a fantastic host, and we're delighted to hear that you found One On Marlin to be a cozy spot for your stay! Our team takes great pride in providing excellent hospitality, and it's wonderful to know that Sue made a positive impact on your experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

8/10 Bueno

marenda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love it here minus the internet connection kept timing out so watching tv was barely possible
Se hospedó 4 noches en abril de 2024
Respuesta de Suzanna el 27 abr. 2024
Thank you Miss Marenda, We really appreciate you choosing to stay with us. Sorry for the internet .Normally our internet really fast .Next time if have problem with that please call me ,I will try my best to assist you.

10/10 Excelente

Nakesha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Suzanne and Jeffrey made our stay fabulous! Both of them were so hospitable and helpful. I would definitely stay here again. Beautiful property, convenient, and very quiet.
Se hospedó 4 noches en abril de 2024
Respuesta de Suzanna el 27 abr. 2024
Thank you very much Miss Nakesha, We really appreciate you choosing to stay with us. Hope see you come back soon.

10/10 Excelente

Andrea, Bronx

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was beautiful and the customer service was fantastic!!
Se hospedó 4 noches en abril de 2024
Respuesta de Steve - One On Marlin Resort el 14 abr. 2024
Dear Andrea.We're thrilled to hear that you found the property beautiful and enjoyed fantastic customer service during your stay at One On Marlin Resort! Providing a memorable experience for our guests is our top priority, and we're delighted that we could exceed your expectations. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay soon!

10/10 Excelente

CHAZNIE

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
SUSANNA WAS EXTREMELY PLEASENT AND VERY HELPFUL WITH ANY QUESTIONS OR CONCERNS WE HAD!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Steve - One On Marlin Resort el 14 abr. 2024
Dear Chazine.We're so happy to hear Susan's attentiveness and helpfulness made your stay all the more enjoyable, and delighted to hear that she was able to assist you with any questions or concerns you had during your time at One On Marlin Resort. We strive to provide exceptional service to all our guests, and Susan's dedication exemplifies this commitment. We'll be sure to pass along your kind words to her. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 Excelente

Frank

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su was very helpful and accommodating during our stay. The shuttle to the sister resort Kokomo as well as the shuttle to Bight Beach on Grace Bay were very convenient and both were very short drives. It was nice to have our own beach lounge chairs and umbrella every day. Housekeeping came daily and the room was always clean and the AC worked great. My wife and I highly recommend this resort if you are looking for a relaxing vacation with beautiful beaches.
Respuesta de Steve - Kokomo Botanical Resort el 9 abr. 2024
Dear Frank.Thank you for taking the time to share your experience at Kokomo Botanical Resort! We're thrilled to hear that you had a wonderful stay with us. It's fantastic that Suzanna provided helpful and accommodating service throughout your visit, ensuring that your needs were met and enhancing your overall experience.We're delighted to hear that you found our shuttle service to be convenient, allowing easy access to both our sister resort Kokomo and Bight Beach on Grace Bay. Our team aims to provide seamless transportation options to ensure that our guests can explore the beauty of the surrounding area with ease.We're glad you appreciated the amenities provided, such as the beach lounge chairs and umbrella, allowing you to relax and enjoy the stunning beaches of Turks and Caicos. It's wonderful to hear that our housekeeping team maintained cleanliness in your room, and that the AC kept you comfortable throughout your stay.Thank you for recommending Kokomo Botanical Resort to others seeking a relaxing vacation with beautiful beaches. We strive to provide a tranquil and rejuvenating atmosphere for our guests, and we're thrilled that you and your wife had such a positive experience with us. We look forward to welcoming you back for another memorable stay in the future!

8/10 Bueno

Kamran, Hellertown

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean property for the price, staff very co operative. You need a car to go around the area
Se hospedó 4 noches en marzo de 2024
Respuesta de Steve - One On Marlin Resort el 22 mar. 2024
Thank you for your review! We're glad to hear that you found our property to be nice and clean, especially considering its affordability. Providing a comfortable and well-maintained environment for our guests is always a top priority for us.It's great to know that our staff was cooperative during your stay. We strive to ensure that every guest receives attentive and helpful service throughout their visit.Regarding transportation, we do understand that having a car can greatly enhance the experience of exploring the surrounding area. That's why we offer an onsite car rental service for the convenience of our guests. Whether it's exploring local attractions or simply getting around town, having access to a car can certainly make your stay more enjoyable and hassle-free.We appreciate your feedback and hope that you had a pleasant time exploring the area. If you ever find yourself back in the area, we'd love to welcome you again! Best of the Best!!!!

8/10 Bueno

Nevena

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Steve - One On Marlin Resort el 22 mar. 2024
We appreciate your positive feedback about our property and staff. However, we noticed that you rated us 4 out of 5 stars. We're curious to learn what aspects of your experience could have been improved or what may have led to the slightly lower rating. Your insights are valuable to us as we continuously strive to enhance our guests' experiences. If you have any specific feedback or suggestions, please feel free to share them with us. We're committed to providing the best possible stay for our guests, and your input helps us achieve that goal. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future! Best of the Best!!!!

10/10 Excelente

Steven, Williamsburg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Host Suszan is super nice and helpful. She arranged for us to get picked up from the airport and she also arranged for us to get back to the airport. She also drove us to her restaurant for dinner. They also had rental cars on the property so we were able to secure a rental car from the property. The property is centrally located near most beaches and restaurants but in a quiet location away from traffic.
Se hospedó 6 noches en marzo de 2024
Respuesta de Steve - One On Marlin Resort el 19 mar. 2024
Hello Stven.Your review of One On Marlin Resort is greatly appreciated! It's fantastic that the host, Suszan, went above and beyond to ensure a seamless experience from start to finish. Having transportation arranged for both airport pick-up and drop-off must have been incredibly convenient. Her willingness to personally drive you to the on-site restaurant for dinner is also commendable service.The availability of rental cars directly on the property is such a valuable perk. Being able to secure a car hassle-free allows guests to explore the area with ease during their stay.The central yet quiet location seems ideal – close proximity to beaches, restaurants, and attractions while still providing a tranquil escape from the hustle and bustle. That balance can truly elevate a vacation.Thank you for highlighting the excellent hospitality and amenities that One On Marlin Resort offers. Your positive feedback will undoubtedly inspire confidence in other travelers considering this property for their future getaways. Experiences like yours are what create lasting memories!

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Suzanna and the rest of the staff were absolutely wonderful. The rooms are clean and comfortable. Plan to rent a car or take cabs to get around the island, which is easy. The shuttle service to the beach and pool is great during the day, my only wish would be that it ran a little later into the evening. Both the beach and pool are very nice. If you are looking for something quiet and off the beaten path, this is a gem.
Se hospedó 6 noches en marzo de 2024
Respuesta de Steve - OOM el 15 mar. 2024
Dear John, Thank you for sharing your experience at One On Marlin Resort! We're thrilled to hear that Suzanna and our team provided you with exceptional service during your stay. It's wonderful to know that you found the rooms clean and comfortable, ensuring a relaxing retreat. We appreciate your feedback regarding transportation options on the island. We understand the convenience of having shuttle services available, and we'll certainly take your suggestion into consideration to extend the operating hours into the evening.We're delighted that you enjoyed our beautiful beach and pool areas, providing you with the perfect settings for relaxation and enjoyment. One On Marlin Resort is indeed a hidden gem for those seeking tranquility away from the hustle and bustle.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future!

10/10 Excelente

Ivannia

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly. Closed to the beach. Very nice place .
Se hospedó 4 noches en febrero de 2024
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Thank you for your kind words about your experience at One On Marlin Resort! We're delighted to hear that you found our staff to be friendly and welcoming. Being close to the beach is definitely a plus, and we're glad you enjoyed the convenient proximity. It's fantastic to know that you found our resort to be a very nice place overall. Your satisfaction is our priority, and we're thrilled that we could provide you with a pleasant stay.We hope to have the pleasure of hosting you again soon for another wonderful getaway by the beach at One On Marlin Resort!

10/10 Excelente

erik s

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful place, off the beaten path and very private. Suzanne is exceptional. No pool . Restaurant or spa. The sister hotel which is about a mile or so a way has all of that (also a very nice place.) They have a shuttle to the beach and to the sister hotel . Need a taxi to restaurants. A rental car is better ( Suzanne arranged this for us at a very reasonable price) Had a wonderful time.
Se hospedó 4 noches en febrero de 2024
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Dear Erik S,Thank you for sharing your experience at One On Marlin Resort! We're pleased to hear that you found our location beautiful, private, and off the beaten path, providing a tranquil escape. Suzanne's exceptional service certainly enhanced your stay.While our resort doesn't feature a pool, restaurant, or spa, we're glad you could enjoy these amenities at our sister hotel nearby. Our shuttle service ensured convenient access to both the beach and our sister property.We understand the importance of transportation options, and we're happy that Suzanne could assist you in arranging a rental car at a reasonable price. Our goal is to ensure a wonderful and hassle-free experience for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another memorable stay at One On Marlin Resort or our sister property in the future!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property itself was great!! But what made it amazing was Suzanne the property manager who just made you feel at home by going above and beyond. From the drinks and cool towels on arrival to making sure we had everything we needed she made our stay better. She’s the recent I'd return!!
Se hospedó 7 noches en febrero de 2024
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Dear Michael,The property itself was indeed great, but what truly made it amazing was Suzanne, the property manager. Her dedication to going above and beyond made us feel right at home from the moment we arrived. From the thoughtful gesture of providing drinks and cool towels upon arrival to ensuring we had everything we needed throughout our stay, Suzanne truly made a difference. It's her exceptional service and warm hospitality that would be the reason I'd eagerly return for another stay.

4/10 Mediocre

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The bad: Other than the extremely uncomfortable bed, nothing was so atrociously wrong with the hotel, but it was enough compounding things that led to our decision to leave the hotel in the middle of our stay. The water was luke warm at best, the bed was so bad neither my wife nor I slept for 2 nights, the bath fan and the hair-dryer were broken. When we asked for a new hair-dryer they said they had none and would have to go pick one up the next day (for a wife with wet hair that was not a good option). The AC unit pumped out cold air, but the temperature control didn't really work. The room was either freezing, or hot. There is not phone in the room and they provide this littlePOS phone for you to use to reach them. This was a vacation for us away from kids and it was turning into an awful experience for us. I'd would not recommend this hotel. The beach area they have is as advertised. It was a quick trip to the beach & we had a car so it was extremely easy and convenient. There is public parking was empty the whole time (Bight beach). While not as famous as Grace Bay the beach is just as gorgeous, and was honestly less crowded. There are not bathrooms or bars, but you can utilize the Wymara if you're not shy. The good: The hotel room was very clean, and while slightly worn, seemed to be decently maintained. The staff was very friendly and was understanding of our decision to leave and find a new hotel, and even credited us back the un-used time (pre-paid for the room).
Se hospedó 3 noches en febrero de 2024
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Hello Charles,Here is the response I am going to publish:Thank you for taking the time to share your feedback about your recent stay at One On Marlin Resort. We're sorry to hear about the issues you encountered during your time with us and appreciate your detailed insights.We want to address some of the concerns you've raised. Firstly, regarding the AC, we want to clarify that it is a new unit installed in December, and it has been thoroughly checked by our maintenance team. The remote is fully functional, and we have not received any prior complaints about its performance.Regarding the bed, we regret that you found it uncomfortable. We wish you had informed us earlier during your stay so we could have addressed the issue promptly. Alberto, our staff member, mentioned that if you had reported the discomfort, we would have been happy to accommodate a room change.Regarding the hair dryer, we apologize for any inconvenience caused. Alberto intended to provide a replacement once he was available after check-ins. We regret any miscommunication and wish we had the opportunity to rectify the situation during your stay.We appreciate your positive remarks about the cleanliness of the room and the friendliness of our staff. We strive to ensure all our guests have a comfortable and enjoyable experience.We're also glad to hear you enjoyed the beach area. Just to clarify, our beach club is located on Grace Bay Beach, and the nearby park is called The Bight Park.Once again, thank you for your feedback. We take all comments seriously and will use them to improve our services for future guests. If you ever decide to give us another chance, we would love the opportunity to provide you with a much-improved experience.

10/10 Excelente

Katedra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Dear Katedra,Thank you for the 5-star rating! We're thrilled to hear that you had a wonderful experience at One On Marlin Resort. If you have any feedback or suggestions for us, feel free to share. We look forward to hosting you again in the future!

10/10 Excelente

Azir

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Whole staff at the resort were always helping in anything that we asked for help and taking us to the beach and other parts of the resort that are not connected. We are coming back to same resort for our next vacation at the TCI
Se hospedó 4 noches en febrero de 2024
Respuesta de Steve - One On Marlin Resort el 15 mar. 2024
Dear Azir,We're overjoyed to hear about your fantastic experience with our staff! It's wonderful to know that they were always available to assist you and provide transportation to different parts of the resort. We look forward to welcoming you back for another memorable vacation in the Turks and Caicos Islands!

8/10 Bueno

Daniel Bruce, Delray Beach

Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

Portia

Se hospedó 5 noches en octubre de 2023

10/10 Excelente

ANGELA B

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Secluded property with beach access, via regular shuttle service. Greeted by Minnie, Wenie and Suzanna. Rooms are clean ajd spacious with fridge, stove and basics if you want to stop at the IGA market nearby for food so you don’t have to go out for every meal. Shuttle service for beach Joseph, Mukar and Paras. Local phone provided to access shuttle service, taxis or if you need to reach any of the staff. Everyone was so kind, friendly and accommodating during my stay! Taxi service easy to arrange. Rico drove me via taxi this weekend and was so fun to talk to and provide recommendations and brought be back safely! Sister hotel, Kokomo very close by with a restaurant, pool, hot tub and schedule a massage. It has everything you need.
Se hospedó 3 noches en junio de 2023
Respuesta de Management el 26 jun. 2023
Thank you Angela for your review. We are thrilled to learn that you enjoyed staying with us and look forward to having you stay again soon.

10/10 Excelente

brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2023
Respuesta de Management el 20 jun. 2023
Thank you!! We hope to see you again soon

10/10 Excelente

Koni

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The two Asian staff were incredibly cheerful and helpful. They went out of their way to make us comfortable with smiles. The Beach was very nice with their own areas with umbrellas and chairs. The sand & the water at the Grace Bay Beach were amazing.
Se hospedó 5 noches en junio de 2023
Respuesta de Management el 20 jun. 2023
Thank you Koni for appreciating our staff and their efforts. We hope to see you again soon.

10/10 Excelente

Kizina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this property so lowkey and chill. Friendly staff and you have access to their sister resort which has a pool! (Free shuttle taxi) I’ll definitely come here again
Se hospedó 3 noches en abril de 2023
Respuesta de Management el 20 jun. 2023
Thank you Kizina! We look forward to seeing you again.

10/10 Excelente

Ukoh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved that is was tucked away from the usual restorts on the island. Very intimate and extremely friendly staff. Suzanna made our stay extra special. She took care of our rental, gave us tips on what to do on the island and where to go. She even drove us to the grocery store on our first day to pick up some things that we needed. One on Marlin gets an A with customer service and whenever we visit Turks and Caicos, this will be our place to stay.
Se hospedó 4 noches en febrero de 2023
Respuesta de Management el 13 mar. 2023
Thank you for staying with us!! We hope to see you again.

10/10 Excelente

Ashok

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2023
Respuesta de Management el 13 mar. 2023
Thank you for posting a review. We hope to see you again soon.

8/10 Bueno

Johnny, Fort lee

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I wish they would’ve had a pool
Se hospedó 3 noches en agosto de 2022
Respuesta de Management el 4 oct. 2022
Thank you for your input, however we do clearly state that One on Marlin guests have access to the pool at our sister property as One on Marlin does not have a pool onsite. If you come to stay with us again you may consider staying at our sister property to have access to the pool :)

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Turks and Caicos One on Marlin
Great location in the middle of the island so you can be almost anywhere in minutes. Clean and the staff were amazing.
Se hospedó 8 noches en julio de 2022

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like how nice and respectful the staff was. I don’t like that they didn’t have snacks in the fridge so if you get hungry you can take one when needed.
Se hospedó 3 noches en marzo de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 13 mar. 2020
Thank you for your review and take note of your suggestion for snacks :) We look forward to welcoming you back one day

10/10 Excelente

Dottie, Rumford, RI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a beautiful property. It is well maintained with many varieties of trees and flowering plants. The service was wonderful, especially Jhet. He is the gentleman that took care of cleaning our villa. He could not have possibly been any more friendly and helpful. He treated us as if we were family.
Se hospedó 7 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 9 mar. 2020
Thank you for your review. Our staff take pride in all that they do. We always welcome our guests to their Home Away from Home, as they are a part of our family. We hope to see you again soon.

8/10 Bueno

Dan, Vancouver, Canada

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Definitely quiet spot, however need vehicle to get around. Driver can take you to other resort for small pool area (kids there) or private section of beach - unfortunately a ways away from the reef areas, but again more quiet. Walking to get food is not really a safe option as highway is the link and no sidewalks. Pictures are representative of what you get - New units - very clean with all you would expect to cook - even cooler provided for beach. For our unit, the water in shower was lukewarm at best...3 nights there was not enough time to remedy - Island time thing, but staff also let slip that prior guest had same complaint... But overall relaxing few days with no major issues. Staff / Butler all very friendly and as helpful as they can - they don't control maintenance issues.
Se hospedó 3 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 9 mar. 2020
Thank you for your review. We do apologize for any inconvenience that you experienced. Each suite does have an on demand hot water heater which are pre-set at a comfortable temperature. We do realize at times these settings are not hot enough for our guests and thank you for bringing this to our attention. We look forward to seeing you again at One on Marlin in Turks & Caicos.

10/10 Excelente

Ernest

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 3 mar. 2020
Thank you Ernest for your ranking. We hope that you have enjoyed your stay with us and will return soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a real hidden gem. If you don’t take a chance on it you will not love what it has to offer. But the most outstanding asset this resort has to offer is the human capital. Mark, Jan, Osner, Mike and Kelly have all made us feel like we are family and not just guests. They have all gone above and beyond to make our stay incredible This is the first time I stay at a resort where they offer you a free cell phone with your stay so you don’t feel stranded anywhere you go and they respond 24/7. One on Marlin will be the only resort we will stay at every time we go to the Turks and Caicos. The design reflects a harmony between wood, steel, stones and all the other elements. Keep up the outstanding work.
Se hospedó 2 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 3 mar. 2020
Thank you for your review and acknowledging that One on Marlin is a hidden gem. Our staff are passionate about what they do, ensuring that our guests have an enjoyable vacation while staying with us. We hope to see you again soon!!!

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención
Adults only. It was clean and beautiful. The whole staff was great. Only a 5 min drive to the beach. We would certainly stay here again.
Se hospedó 4 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 2 mar. 2020
Thank you for taking the time to post a review. We do hope to see you again soon so we can welcome you back home!

2/10 Terrible

Samuel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 2 mar. 2020
Thank you for leaving a ranking. We are sorry that you were not satisfied with the service that you received while visiting our properties. We do pride ourselves in our personalized customer service, from breakfast being delivered to your suite every morning, having a cell phone at your disposal to call our staff with any request or questions you may have, and of course the complimentary shuttle that will bring you down to our Beach Club. However, we do appreciate that at times we are not suited for all guests, but generally speaking most of our guests are very satisfied with our service and property.

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en febrero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 10 feb. 2020
Thank you!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 4 feb. 2020
Thank you for taking the time to rate us. We hope that you return soon.

8/10 Bueno

Elda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel resort
Wonderful butler Jan who was very kind, patient and helped us in any way possible. The location was close to everything in driving distance. Loved the hotel, however the lighting was dim and the hot water in the shower was very warm.
Se hospedó 3 noches en enero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 4 feb. 2020
Thank you for acknowledging our staff. They do take pride in ensuring that our guests have an enjoyable and memorable vacation. We hope to see you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 4 feb. 2020
Thank you for taking the time to give us a rating. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Gabriella Sullivan, Resident Manager el 4 feb. 2020
Thank you for taking the time to provide us with a rating. We hope to see you again soon.

10/10 Excelente

H.E., NY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very nice, helpful, professional and really went above and beyond to make sure stay was enjoyable. Lawerence and Randy from security were phenomenal. Would recommend stay to others.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 10 ene. 2020
Thank you for your kind words. Our staff take pride in what they do. It makes them extremely happy when guests like yourselves notice their efforts. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff are both professional and accommodating. Nothing was too much trouble, and no question went unanswered. We felt the property needed some upgrading in interior lighting in the kitchen and bathroom areas. Everything was at the property was as advertised. This property shares its amenities with other properties. You will definitely need a car when vacationing on Provo.
Se hospedó 10 noches en diciembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 19 dic. 2019
Thank you for your review! We hope to see you again soon.

10/10 Excelente

Seth, Dfw

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed the friendly staff and service. It was very close to the grocery store and beach
Se hospedó 3 noches en diciembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 13 dic. 2019
Thank you so much for your kind review. We hope to see you again soon.

10/10 Excelente

Jeannette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best Hotel Experience We’ve Had
The place was clean and they made sure to have things in the suite that we hadn’t even thought of. They had their own car rental service which we found to be cheaper than other places. The car we rented was immaculate. But it was Jan, our butler, who truly made the experience unforgettable. He checked in on us just enough to make sure we had everything we needed. He was knowledgeable, friendly and easily accessible. My husband and I were thoroughly impressed with him. He truly made our trip a one-of-a-kind experience. I would highly recommend Turks and Caicos but particularly this hotel to anyone.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 13 dic. 2019
We are speechless. Thank you so much for your kind words. We love hearing that our guests had such an amazing time. Our staff are passionate about what they do. To know that their passion made your vacation a memorable one makes us very happy. We look forward to seeing you again.

4/10 Mediocre

Heard, Douglasville ga

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
No pool, no beach, no restaurant, no spa, it’s just a rental property that calls it self a spa resort and use pic of a beach and charge the resort prices. Once you get there it will be too late. Use another property
Se hospedó 4 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Secluded and very quiet. Impressed with the cleanliness of the place
Se hospedó 5 noches en noviembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 15 nov. 2019
Thank you for taking the time to post your review. We are happy to know that you enjoyed your stay at One on Marlin and look forward to greeting you back one day soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort was very quiet and private. My husband and I stayed 5 nights.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 15 nov. 2019
Thank you!!! We are happy to learn that you and your husband enjoyed yourself. We hope that your vacation was a relaxing one.

10/10 Excelente

beverly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en octubre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 8 nov. 2019
Thank you!!!!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jan , the head butler, was the absolute best. Spent a week here on my honeymoon. Jan went above and beyond on everything possible. Very relaxing. Resort was very clean. Every worker was extremely helpful and kind. Absolutely will be coming back. Thanks One on Marlin!
Se hospedó 6 noches en octubre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 4 nov. 2019
Thank you so much for your kind review. Our staff takes pleasure in knowing that they were able to make your time at One on Marlin a memorable one. We look forward to greeting you to the property again!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019
Respuesta de Gabriella Sullivan, Resident Manager el 16 oct. 2019
Thank you! We look forward to seeing you again at your Home Away from Home!