Dear Rita de Cassia.Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the beauty of our rooms and landscape during your stay at Kokomo Botanical Resort. We understand that the distance from the beach and downtown may have posed some challenges for you regarding transportation. While cabs may be expensive and ATM availability limited on the island, we're pleased to offer an alternative solution for our guests' convenience. At Kokomo Botanical Resort, we have a 3-minute beach shuttle and provide in-house car rentals to make exploring the island more accessible and convenient for our guests. Whether you're looking to visit the beach or downtown areas, our car rental service allows you to travel at your own pace and convenience.Your feedback is invaluable to us as we continuously strive to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

We're thrilled to hear that your family's first experience in Turks & Caicos was made memorable by your stay at our cottages at Kokomo Botanical Resort! Creating a home-like atmosphere where guests feel comfortable and welcomed is always our top priority, and we're delighted that we could provide that for you.It's wonderful to hear that the environment met your expectations and that you enjoyed the warm hospitality of our staff, especially Ruth. We'll be sure to pass along your kind words to her and the rest of the team!We're truly grateful for your feedback and thrilled to know that you're considering coming back to stay with us again. If you're interested in investing in one of our cottages, we'd be more than happy to discuss the options with you. Until then, we look forward to welcoming you back for another unforgettable stay in paradise!

It's fantastic to hear that you had a 5-star experience at Kokomo Botanical Resort! Your positive rating reflects the ultimate retreat and relaxation that the resort aims to provide. The top amenities, ocean views, and the exceptional service seem to have contributed to your outstanding experience. We're thrilled that the hospitality, cleanliness, and peaceful atmosphere of the resort left such a positive impression on you.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another exceptional stay at Kokomo Botanical Resort!If you have any other feedback or need further assistance, feel free to let me know!

Hello Amreen.It's important to hear about your experience, and I'm sorry to learn that your stay at Kokomo Botanical Resort was not entirely as expected. It's great to hear that the front desk staff and housekeeping were responsive and accommodating and that the shuttle service to Grace Bay beach provided flexibility. The beach's serene and relaxing atmosphere seems to have been a highlight of your stay.We understand that every guest's experience is unique, and we appreciate your candid feedback. We hope to inform you that our resort is a Botanical Resort that does not cater to boming music and beach parties.

Dear Kenford.We're thrilled to hear that you had an excellent experience at Kokomo Botanical Resort! Ruth and Winnie truly are the best, and we're delighted that they provided you with exceptional service. We'll be sure to pass along your kind words to them. Thank you for staying with us, and we look forward to serving you again soon!

CarissaWe appreciate your feedback regarding your recent stay at Kokomo Botanical Resort. We're glad to hear that you appreciated the beautiful concept of our resort and the lush vegetation on our grounds. However, we're disappointed to learn that your bathroom did not meet your expectations in terms of cleanliness. We take cleanliness and hygiene very seriously, and it's regrettable that this aspect of your stay fell short. We encourage guests to communicate any concerns during their stay so that we can address them promptly and ensure a comfortable experience.Regarding your comments about our staff, we must address some misconceptions. Firstly, we want to assure you that our hiring practices are based solely on qualifications, experience, and suitability for the role. Our team consists primarily of multicultural individuals who bring a diverse range of backgrounds and experiences to our resort. Racial profiling and discrimination have no place in our workplace, and we take any allegations of such behavior very seriously. In actual fact, there is only one white person who works in the restaurant; the rest are of diverse ethical cultures, so your comment is definitely racial.It's important to note that our resort is committed to fostering an inclusive and equitable environment for all our employees. We value diversity and believe that it enriches our workplace culture. While we understand that diversity and inclusion are ongoing efforts that require continuous improvement, we want to emphasize that any perception of racial bias in our hiring practices is completely unfounded.We apologize for any discomfort or disappointment you may have experienced during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We remain committed to providing exceptional service and maintaining high standards throughout our resort. Thank you for bringing these concerns to our attention.

JaietaThank you for sharing your feedback with us regarding your recent stay at Kokomo Botanical Resort. We're glad to hear that you enjoyed the beauty of our garden area; creating a serene and pleasant environment for our guests is one of our top priorities. However, we're sorry to hear that the condition of the sofa bed did not meet your expectations and that you found it to be old and dirty. Providing comfortable and clean accommodations is essential to us, and we regret any discomfort this may have caused during your stay. We appreciate you bringing this matter to our attention, as it allows us to address it promptly and ensure that our accommodations meet the high standards we strive for.We also understand your concern about the size of the cottage. While our cottages are designed to provide cozy and intimate accommodations, we understand that individual preferences for space may vary. We'll take your feedback into consideration as we continue to evaluate and improve our offerings.Your satisfaction is important to us, and we apologize for any inconvenience you experienced. We value your input, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing Kokomo Botanical Resort.

Dear Hasan.Thank you for sharing your experience! We're delighted to hear that you had a great time at One On Marlin Resort. Our team works hard to ensure each guest enjoys a memorable stay, and it's wonderful to know that our efforts resonated with you. We look forward to welcoming you back for another fantastic experience in the future!

Dear Tangie.Thank you for awarding us with a 5-star rating! We're truly honored by your generous rating and are thrilled that you had such a wonderful experience at Kokomo Botanical Resort. Your satisfaction is our top priority, and we're grateful for your recognition of our efforts to provide exceptional service and amenities. We look forward to the pleasure of hosting you again soon for another fantastic stay!

Hello Thanthesha,We appreciate your feedback on your experience at Kokomo Botanical Resort. We're sorry to hear that your stay did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services for future guests. If you have any specific concerns you'd like to address, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a better experience in the future.

Dear Andrew,Thank you for sharing your experience at Kokomo Botanical Resort. We're thrilled to hear that Weine, along with other staff members like Jeffrey, Chris, and Michel, contributed to making your stay enjoyable. We apologize for any inconvenience you experienced with the breakfast staff and have passed on your feedback to ensure improvements are made. It's great to hear that you found the apartment suitable for your family and that the shuttle service was convenient for accessing the dedicated beach section. We hope to welcome you back for another stay in the future!

Thank you for your 5-star rating! We're pleased to hear that you had a fantastic experience at Kokomo Botanical Resort. If there's anything else we can do to enhance your stay next time, please let us know. We look forward to welcoming you back soon!

Dear Tim,We're delighted to hear that you enjoyed your stay at Kokomo Botanical Resort! It's wonderful to know that you found our staff to be very friendly and that you loved the beach, which is indeed one of the nicest on the island. Thank you for the 5-star rating, and we look forward to welcoming you back for another fantastic stay in the future!

Dear Marjorie,We're glad to hear that you enjoyed the service and appreciated our quick responses to your requests! It's wonderful that you found our staff to be very kind and accommodating. We look forward to welcoming you back for another wonderful stay at Kokomo Botanical Resort!

Dear Dr-Charlene.We're glad to hear that you had an awesome time during your visit to TCI! It's wonderful to know that our resort contributed to making your stay more enjoyable and memorable. Thank you for choosing Kokomo Botanical Resort, and we hope to welcome you back again soon!

Dear Nicholas.We're pleased to hear that you enjoyed our beautiful property and room! It's fantastic that you found our restaurant to be excellent and considered your experience to be of great value. Our staff aims to provide helpful and friendly service, and we're glad they made your stay memorable. Thank you for your recommendation, and we hope to welcome you back to Kokomo Botanical Resort in the future!

Hello Chanell.Thank you for sharing your feedback about your experience at Kokomo Botanical Resort. We appreciate your input, as it helps us improve our services for future guests. If there are any specific areas where we can enhance your experience, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a better stay in the future.

Thank you for taking the time to share your feedback with us! It's wonderful to hear that you and your family enjoyed the quiet and distinct charm of our bungalow-style accommodations. We're pleased to know that the serenity of our location contributed to a peaceful stay.It's also great to learn that you appreciated our proximity to the beautiful beach, just a short drive away. We're glad our transportation service made it easy for you to access the beach, allowing you and your family to effortlessly enjoy the beautiful surroundings.Your kind words mean a lot to us, and we're so happy to have contributed to your family's positive memories. We look forward to the opportunity to welcome you back to Kokomo for another relaxing getaway. Please feel free to reach out for your next visit; we're here to ensure it's as pleasant and enjoyable as this one.Warm regards,

Thank you so much for your wonderful review! We're really happy to hear that you enjoyed your stay with us and that Wenie and Mark made a great impression with their service. It's fantastic to know that the beauty of our property, along with the cleanliness and convenience of each unit, added to your experience. The inclusion of a kitchen in each unit is indeed very handy, especially with the high cost of food in TCI, and we're glad you found it beneficial.We appreciate your feedback about the food store and pizza place being conveniently located within a short walk from our property. It's great to hear that our beach shuttle service was useful for your trips to the beach. We understand your wish for a bit of variety in beach destinations. Most beaches are exclusively reserved for property owners and their guests, which ensures a more private and enjoyable experience, we will certainly consider your suggestion for adding more variety to the shuttle destinations in the future.Your satisfaction and enjoyment are our top priorities, and we're so pleased that you had a positive stay. We look forward to welcoming you back and hopefully surpassing your expectations once again. Thank you for choosing to stay with us and for taking the time to share your experience.

Thank you for your positive review! We're delighted to hear that our communication via WhatsApp before your arrival and for check-out met your expectations. Being open and clear in our communication is a priority for us, and we're glad this contributed to a smooth and enjoyable experience for you. We look forward to welcoming you back in the future and continuing to provide excellent service.

Thank you for your kind words about our staff at Kokomo Botanical Resorts! We're so pleased to hear that you found our team friendly and helpful. It's our top priority to ensure our guests feel welcomed and supported throughout their stay. We look forward to the opportunity to host you again soon and continue to provide the high level of service you experienced.

Thank you deeply for taking the time to share your experience with us. We're touched to hear that you found our spot beautiful and the layout ideal for your family. It's heartening to know that the grounds, pool, and hot tub provided a relaxing backdrop for your stay.We understand that the location requires a bit of travel to explore restaurants and beaches beyond our resort. We're glad, though, that the proximity and convenience of our shuttle service, along with local taxi and rental car options, made this aspect manageable and not too much of an inconvenience for your adventures.Hearing that our team, especially Wenie, went above and beyond to make your stay incredibly nice and helpful fills us with immense pride. Our staff's dedication to hospitality and service is what we cherish most, and it's wonderful to know that it significantly enhanced your experience.We're grateful for your understanding and appreciation of what we offer, and it's reviews like yours that warm our hearts and motivate us to keep providing the best experience possible. We look forward to the opportunity to welcome you and your family back again, ensuring your next visit is as pleasant and fulfilling as this one. Thank you for choosing us for your stay.

Thank you so much for your kind words and for choosing Kokomo Botanical Resorts as your go-to destination in TCI! We're overjoyed to hear that you felt truly at home during your stay with us. Wenie and Ruth take great pride in being ambassadors for our property, and it's wonderful to know that their efforts contributed significantly to your positive experience.The intimate atmosphere and natural beauty of our resort are aspects we love to share with our guests, and we're so glad these features resonated with you. Our team is dedicated to providing a welcoming and accommodating environment, ensuring every visit is memorable.We can't wait to welcome you back for another stay. Rest assured, we'll continue to strive for excellence, making each of your visits as special as the last. Thank you again for your support and for sharing your experience. See you soon!

Thank you for taking the time to leave us a 4-star review! We're glad to hear that you had a positive experience at Kokomo Botanical Resorts. We're committed to providing our guests with the best possible stay, and we'd love to know how we could make your next visit a 5-star experience. Looking forward to welcoming you back soon!

Thank you for taking the time to provide us with your feedback regarding your recent stay at our property. We truly appreciate your decision to return to us for a second visit, as it reflects your initial positive experience and trust in our services. We aim to ensure that every stay is as comfortable and enjoyable as possible, and we regret to hear that we did not meet your expectations this time around.We want to address your concerns regarding the maintenance standards of our cottages. We pride ourselves on maintaining high standards across our property, including diligent attention to plumbing and other facilities to prevent any inconvenience such as water damage. We apologize for the inconvenience caused by the shower head and understand that this impacted your comfort. Communication is indeed key, and we would have greatly appreciated the opportunity to address this issue during your stay to enhance your experience.Regarding your concerns about the additional charges for unregistered guests, we would like to clarify our policy. Our operations and pricing are transparent, and we ensure that all terms and conditions are communicated clearly before booking. The inclusion of extra guests incurs additional costs, such as linen services and the use of amenities, which is standard practice in the hospitality industry. Our cottages are prepared and priced based on the number of guests registered at the time of booking. This policy is in place not only to manage resources effectively but also to ensure the comfort and safety of all our guests.We understand that the additional charges were unexpected, and we apologize for any confusion or frustration this may have caused. We strive to provide excellent value for our guests, considering the quality of accommodation, amenities, and service against the price. Our goal is to offer a memorable experience that justifies the investment in staying with us.Your feedback is invaluable as it helps us to improve our service and address any areas where we may fall short. We take your comments seriously and will consider them carefully as we continue to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and regain your trust by providing the outstanding service and enjoyable stay you rightly expect from us. Please do not hesitate to contact us directly if you would like to discuss your concerns further or if there is anything we can do to assist you.Sincerely,

Thank you so much for sharing your outstanding dinner experience at The WE Market Cafe Restaurant! We're thrilled to know that you enjoyed your meal with us. Our team works hard to deliver exceptional food and service, and hearing such positive feedback is truly rewarding. We look forward to having the pleasure of serving you again soon.

Thank you for your great review! We're so glad to hear that you enjoyed our wonderful staff, the value, and our clean rooms. Your feedback about offering more on-site activities is appreciated and something we'll consider to enhance our guests' experiences. We're thrilled you had a great stay and look forward to welcoming you back for even more enjoyable visits in the future!

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Wenie and our entire staff made your stay with your daughters exceptionally enjoyable. Our team is dedicated to providing a welcoming, accommodating, and safe environment for all our guests, and it's heartening to know we succeeded during your visit. The provision of security escorts and a local cell phone is part of our commitment to your peace of mind and comfort. We're delighted to hear that these services added to your sense of security and enhanced your experience.It's also fantastic to hear that you found our spa amazing! We aim to offer a relaxing and rejuvenating environment for our guests, and it sounds like we were able to provide that for you and your daughters.We truly appreciate your supportive words and are so glad that your trip from the US to our resort was a memorable one. We can't wait to welcome you back for another enjoyable stay in the future. Thank you again for choosing to stay with us!

Thank you for your review. We are happy that you enjoyed your stay and hope to see you again.

Thank you Keisha for your review. We are happy to know that you enjoyed your stay. We hope to see you again soon.

Thank you Tangie for your review. We value our guests and take pride when we can take part in making their vacation memorable. We hope to see you again soon.

Thank you Marilyn! We hope to see you again.

We are sorry that you did not enjoy your stay. However, your review is not in any way representative of our property or services. We do not know where you received your information regarding breakfast but we assure you that no where on Expedia bookings do we offer any type of breakfast with the room rate. You may need to take this matter up with your travel agent, as this information did not come from the property. Our staff assisted you with all of your requests either in person or through our convenient in room phone that we provide all of our guests. Our property prides itself as a small intimate boutique hotel. Aside from our fresh water pool and hot tub, our property does have a spa, a restaurant, our own area on Grace Bay Beach where we have beach chairs and umbrellas set up for our guests, complimentary shuttle service to the beach (which I believe you experienced during your stay), as well as a dedicated location where guests can start their morning off with yoga exercises. It appears that you did not take advantage of any of these amenities. Lastly, our housekeepers will not enter any rooms which have Quiet Zone placed outside of their door. However, housekeeping did go into your cottage to clean and change sheets during your 7 day stay. Perhaps on your next visit you may enjoy a bigger property, rather than a small intimate property like ours.

Thank you for your staying with us. We hope to see you again soon.

Thank you for your review. We take pride in ensuring that our guests always feel like they are at home, relaxing and enjoying the natural beauty. We hope to see you again soon.

Thank you June for staying with us. It was a pleasure having you and look forward to seeing you again so we can welcome you back to your home away from home :)

Thank you Jean for staying with us. We hope to see you again.

Wow. Juan we are so sorry that you were so unhappy. You should have told us and we would have taken care of each and every legitimate concern. But it’s been a LONG TIME since someone tried to put down such a great property with incredible personal attention to everything by some of the most attentive people in the business. Maybe you confused us with the other areas yo mentioned and got the properties confused. In fact, as we read your review we thought you were talking about a totally different property. As per 99% of our reviews support what you see in our photos is exactly what you get. The freshwater oasis CHLORINE FREE pool has one of the most advanced filtration systems on the market that is attentively cleaned all the time. We have no corridors…We have Cottages surrounded by Botanical gardens. We are not next to a highway. We are just off the grid overlooking the Caicos Bank. Nonetheless Juan we wish you all good things in life as we do not like to project negative energy.

Thank you for your rating. We hope to see you again

Thank you for your rating. We hope to see you again

Thank you so much for your support. Glad you had an awesome stay. Thank you for your recommendations. We look forward to your return to your island vacation home away from home with open arms.

Hip hip Horray! Mission Accomplished. Thanks Lisa you have made our day! As a team we always try to be at your service.

Thank you for staying with us Christopher, appreciating our unique qualities, and giving our future guests sound advice about renting a car. The island, as we tell all our guests, has many types of excursions to experience. We encourage them to explore them all. By having a rental car, the flexibility is a key element to enjoying the experience on and off property. We hope to see you again to your Home Away from Home

Thank you Jessica for your kind review and appreciating our level of customer service. We hope to see you again soon.

Thank you Theresa for your review. Being tucked away off the beaten track, away from all the confusion is what our guests and many others seek to find. We are thrilled that you found us and hope to see you again soon so we can welcome you back to your island escape.

Thank you Evangeline. It was a pleasure having you stay with us. Definitely spread the word - we welcome that. We hope to see you again :)

Thanks MarthaWe are glad you enjoyed your stay with us. We look forward to seeing you again when you are ready to get away from it all. Until then Be Alive. Stay Well!

Thank you Lesa. We are happy that you enjoyed your stay and will return soon.

Thank you Sandra for your detailed review. We will certainly take your suggestions into consideration as we strive to always do our best. We hope to see you again.

Thank you Tarik for your review and acknowledging our staff's dedication to our guests. We hope to see you again soon to welcome you back to your home away from home.