Very well-appointed and immaculate property. The location could not be better. However, the walls were paper thin. We could hear conversations from other apartments and the hallway and the street. The bed was extremely uncomfortable. We could feel the springs digging into our backs and sides. Very tough to sleep. Check-in and check-out were frustrating. The key was in a lockbox. The code we were given was incorrect. It took 30 minutes and trying 3 codes before any worked and we were able to enter. The check-put directions made no sense: they were to leave the key in the apartment and lock the door. However, there is no way to lock the door without a key. Therefore, we had to call the customer service hotline repeatedly before getting a live person to assist. That person promised to call back with refined directions but never did. So, I had to call again twice to finally get someone. Very frustrating. We will not stay here again.