6/10 Aceptable
Jennifer B.
12 jul. 2024
Le gustó: Limpieza
All was great except Central AC was broken
Hello
We were very disappointed that the Central AC was not working and instead had 3 portable AC units that didn’t really cool the house down. We were not notified of this and found out upon check in. One portable unit in master, one in living room and one in guest room. Leaving one bedroom too hot to sleep in on night one. We had to have those guests move into other rooms that were already full.
Property Manager was able to get one more portable installed in 3rd bedroom on second day which was good and they also tried to buy blackout shades ( but they were sold out) as the portable units didn’t allow us to close shutters.
Just a steep price to pay for a place for portable units that were super loud and hard to sleep through and without shades on the window we were up at 5:30-5:45 each morning. This is the only reason why we are rating it low and while we hate to do it and complain it was a disappointment and we would have booked elsewhere if we knew Central AC was not working and scheduled for replacement in a month.
If the Central AC was working we would have given it 4-5 stars.
Hoping VRBO can do something for the inconvenience
Jennifer B.
Se hospedó 5 noches en julio de 2024