This house was great for our two family Kauai Thanksgiving trip! The layout worked really well for us (two teens, two kids, and 4 adults) and I loved that we could all watch a movie together, or all eat meals together without feeling crowded. The backyard was just fantastic -- the hot tub, the outdoor dining, fruit trees, privacy, grill -- it was all there and it was all very nice.
I appreciated that we were not expected to do much of anything for checkout cleaning. And I super appreciated how responsive and awesome the property manager Chris was. He was super professional and took great care of us and the house. We had some minor plumbing issues (one with the garbage disposal that our group may or may not have contributed to) that he came over and addressed right away.
For the overall rating I would have given 4.8 had the option been available, because there were a couple of things that our group struggled with:
1. The handles to turn on both of the showers need to be fixed. One was really hard to turn and the other fell off whenever we tried to use it. Chris came over right away to work on it but it was still broken.
2. The ceiling fans simply did not work -- while the owners did acknowledge that they had some issue getting them to work properly and that they would be replacing them in the future, we were only able to get one to work at a time.
3. The pots and pans in the kitchen need to be replaced and upgraded to reflect the quality of the rest of the property and how well stocked the rest of the kitchen was was with pretty much everything needed for cooking and entertaining away from home. We contemplated buying a set of skillets for the house because some were so warped that they didn't lay flat which made it hard to cool on and some had their non-stick coating totally scratched and peeling.
Other than that, everything was fantastic and we would totally stay here again AND recommend it to friends.