Sala de estar en el lobby

Opiniones sobre Chauncey Hotel & Conference Center

3.5 out of 5
Chauncey Hotel & Conference Center
1 Chauncey Road, Princeton, NJ

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 348 de 679 opiniones" "
Evaluación: 8 - Bueno. 192 de 679 opiniones" "
Evaluación: 6 - Aceptable. 93 de 679 opiniones" "
Evaluación: 4 - Mediocre. 31 de 679 opiniones" "
Evaluación: 2 - Terrible. 15 de 679 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge Efrain Morales

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel, el desayuno es bueno, la limpieza excelente y el ambiente super tranquilo.
Se hospedó 3 noches en noviembre de 2021
Respuesta de Larissa Thomas el 5 dic. 2021
Jorge Efrain Morales, Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay. We hope to welcome you again soon when your travels bring you back to the Princeton area. Kind Regards, Larissa Thomas - Front Office Manager

10/10 Excelente

Jorge Efrain Morales

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en noviembre de 2021
Respuesta de Larissa Thomas el 24 nov. 2021
Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay. We hope to welcome you again soon when your travels bring you back to the Princeton area. Kind Regards, Larissa Thomas - Front Office Manager

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Habitaciones amplias y remodeladas, pero había mucho polvo y algunas arañas.
Se hospedó 1 noche en julio de 2021
Respuesta de Larissa Thomas el 9 sept. 2021
Thank you for taking the time to share your feedback. We are sorry to hear that the cleanliness of your room did not exceed your expectations. We will take your feedback under consideration as we continually work to improve our guest experience. Kind Regards, Larissa Thomas Front Office Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
👍
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Nusa, New Jetsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel para relajarse, con un vista bella y el hotel precioso.
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Viviane Yvette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent!
Excellent place for work and being at peace. Wonderful service. I enjoyed so much the people who works in the hotel. Excellent ubication and installations.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Ivana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a beautiful experience and the staff was sweet. One was a bit standoffish but they weren't rude. The hotel was so pretty and the pool was clean and warm which was great with the kids.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Trisha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location with a few tourist sites nearby and convenient to Princeton. Places we enjoyed: Terhune Orchard Beautifully restored Revolutionary War site where Gen Mercer was wounded & died Princeton Princeton Racquet club
Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara el 11 may. 2024
Hello Trisha,I am pleased that you were able to enjoy some of the history of the area during your stay. I look forward to seeing you again in the future. Thank you for responding to the online survey.

10/10 Excelente

George

Viajó por negocios
Great dinner and FREE breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Barbara el 11 may. 2024
Hello George,I am very happy to hear that you enjoyed your stay with us, and I hope you will return soon.

6/10 Aceptable

arthur

Viajó con su pareja
Le gustó: Limpieza, personal y atención
there was no handicap parking within close distance of the main lobby. It was actually almost a block away, which is difficult for people with limited mobility. They did not have a bell person to help with bags. I will say the restaurant was adequate. The food was excellent, but we found it odd that the kitchen was on the second floor and the restaurant was on the first floor and had to be transported down and up. The breakfast was just OK.
Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara el 25 mar. 2024
Hello Arthur, We are happy to get assistance for any guest with luggage when asked. Although we do not have a specific bell person either housekeeping or engineering staff are happy to assist. I am sorry for the confusion regarding how food is served at the CBar. It is prepared in our main kitchen, which is upstairs adjacent to the dining room, so staff do transport it to the CBar as soon as it is prepared. I am also sorry that the distance of the handicapped parking made your stay difficult. If you decide to give us an opportunity to serve you in the future; ask the front desk and we will arrange luggage assistance or anything else that will make your stay more relaxing.

10/10 Excelente

Arch

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful property just a few miles from Princeton, NJ- 5 minute drive into town on Rosedale Rd. Quiet, peaceful place to stay away from busy US 1. Great breakfast included, beautiful campus with walking trails, ponds, and lots of open space. A real gem if you are visiting Princeton.
Se hospedó 4 noches en marzo de 2024
Respuesta de Barbara el 25 mar. 2024
Dear Arch,I am very pleased that you enjoyed your stay with us. I hope you are able to come back and see the campus once spring and summer flowers begin blooming.

10/10 Excelente

Glenn, Greensboro

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara el 25 mar. 2024
Dear Glenn,Thank you for staying with us and taking the time to post your review. We hope you will visit with us again soon.

8/10 Bueno

Kasey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Details said, we would get balcony or patio. We did not get either.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barbara el 10 mar. 2024
Dear Kasey,I apologize for the confusion regarding the availability of a patio or balcony in the room. We can only guarantee a room type because every room does not have a patio or balcony. I hope you will stay with us in the future, and we will do our best to accommodate your wishes for a patio or balcony.

10/10 Excelente

Cinda

Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara el 25 mar. 2024
Dear Cinda,Thank you for choosing to stay with us. We appreciate you taking the time to post an online evaluation and hope that we will see you again in the near future.

6/10 Aceptable

florence

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hôtel au milieu d'un golf. Parties communes très jolie, mais chambre dans un état de délabrement très avancé. Literie usée. Traces de saletés sur les murs. Un gros morceau de métal sortait du lit, extrêmement dangereux avec des enfants. Personnel pas à l'écoute à l'accueil. Petit déjeuner excellent et la dame en salle était très agréable et serviable. Piscine glaciale donc inutilisable. Je ne recommande pas cet hôtel en raison de la chambre délabrée.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

KERRY

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, quiet, peaceful. Warm heated pool.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Christopher

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay at the Chauncey Hotel is always an amazing experience.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Melanie

Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable, many surrounding trails.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barbara el 13 dic. 2023
Dear Melanie, we are happy that you enjoyed your stay with us, and hope you will come visit us again in the future.

10/10 Excelente

Wendy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely family weekend stay
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barbara el 6 dic. 2023
Dear Wendy,We are very happy to hear that your family enjoyed your visit with us. We look forward to seeing you the next time you are in town. Thank you for choosing Chauncey hotel and conference center.

10/10 Excelente

John

Se hospedó 3 noches en noviembre de 2023
Respuesta de Barbara el 6 dic. 2023
Dear John,Thank you for staying with us. We appreciate you taking the time to post a review and look forward to seeing you on a future visit.

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast was excellent and the staff was awesome! The staff went out of their way to make our stay wonderful. I will definitely book again when I come to this area.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Barbara el 4 dic. 2023
Dear Margaret,Thank you for staying with us and we look forward to seeing you on your next visit

10/10 Excelente

Evaristus

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent, met all our needs.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara el 4 dic. 2023
Dear Evaritus,I am very happy you enjoyed your visit with us and hope to see you again when you are in the area

6/10 Aceptable

Larry

Viajó por negocios
The hotel is an adequate choice for staying near Princeton.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara el 4 dic. 2023
Thank you for staying with us. I appreciate you taking the time to post a review and look forward to meeting you on your next visit.

4/10 Mediocre

PRISCILA, Hillside

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The heating in our room did not work, a technician came and fixed it, but in the middle of the night it stopped working again, the room got very cold!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara el 13 nov. 2023
I am very sorry about the issue that you had with the heat. I will alert the maintenance supervisor. To your complaint. I hope you will give us a chance to serve you again in the future.

10/10 Excelente

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful grounds with a calming bucolic backdrop— Jocelyn at the front desk is Perfectly professional with a love big smile .
Se hospedó 2 noches en noviembre de 2023
Respuesta de Barbara el 12 nov. 2023
Dear Mark, Thank you for staying with us. We appreciate your business and look forward to seeing you again. I will alert Jocelyn to your compliment.

10/10 Excelente

ibtsat

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 6 nov. 2023
Thank you for staying with us. I am pleased you enjoyed your stay and hope to see you again in the future.

2/10 Terrible

Marissa

Viajó con su familia
No le gustó: Limpieza, personal y atención
Not a great experience at this hotel. From the first interaction with the front desk staff, to them losing my reservation because they "do not deal with Expedia", to a dirty room and smelly, moldy shower. Would not recommend this hotel, at all.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara el 6 nov. 2023
I apologize for the issue at check-in and had we’ve been aware of any complaint regarding the condition of the room. I would’ve sent housekeeping immediately to take care of it. I will forward your complaint to the housekeeping supervisor.

10/10 Excelente

erik

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very nice place, very low key, great view of property, nice just to walk or sit outside, staff very pleasant and helpful, love the breakfast
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 2 nov. 2023
Hello Erik,Thank you for staying with us and taking the time to post a review. We appreciate you choosing to stay with us and look forward to seeing you again.

10/10 Excelente

Maryann

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 6 nov. 2023
Thank you for taking the time to post a review. We hope to see you again on your next visit to the area.

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The grounds were very nice and the hotel was a tad older but kept very well
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 2 nov. 2023
Dear Matthew,I am happy that you enjoyed your stay and we hope to see you again soon. Thank you for your review and if you have any further comments, please feel free to contact me directly.

4/10 Mediocre

Tim

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was horrible
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 6 nov. 2023
Dear Tim, I am sorry you were not pleased with your stay. If there was anything in particular, you wanted to report, please feel free to contact me directly.

8/10 Bueno

Aleanor

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 2 nov. 2023
Dear Aleanor,Thank you for taking the time to post your review. We appreciate you staying with us and hope that you will return in the future.

10/10 Excelente

Magdalena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Noce stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara el 2 nov. 2023
Dear Magdalena,Thank you for staying with us and taking the time to post your review. We look forward to seeing you on your next area visit.

6/10 Aceptable

Hyunjung

Viajó con su familia
There were no soap, hangers and stand for suitcase. No enough outlets for charging my phones. Also I could see some hairs on my bed sheet and dust on coffee machine.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 2 nov. 2023
Dear Hyunjung,I have forwarded your complaints to the housekeeping manager and the issues will be addressed within the department. I am sorry that you were not comfortable with the room conditions. I hope you will consider giving us another chance to serve you in the future.

10/10 Excelente

Christie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tranquil location/Great Breakfast options!!
Great place to stay - clean and convenient accommodations, great locale to take a beautiful walk about the grounds. Fabulous breakfast offered, etc. Would highly recommend!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 17 sept. 2023
Dear Christie,I am happy that you enjoyed your time with us and look forward to seeing you in the future. Thank you for staying at Chauncey.

10/10 Excelente

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff and beautiful accommodations!!
The Chauncey was beautiful and the staff was so friendly. We had a wonderful family stay.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Barbara el 17 sept. 2023
Dear Kelly,Thank you so much for posting your review. I am happy that you enjoyed your stay and look forward to seeing you again.

10/10 Excelente

Evelyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Had a wonderful Room
Had a wonderful Room, comfortable beds and nicely appointed. Staff was very accommodating and professional.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 14 sept. 2023
Dear Evelyn, I am very pleased to hear that you enjoyed your stay with us. We look forward to seeing you on your next visit to the area.

10/10 Excelente

bernie

Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 2 nov. 2023
Dear Bernie,Thank you for staying with us. I am pleased that you enjoyed your stay and hope that you will visit us again in the future.

6/10 Aceptable

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Staff was very friendly. Beautiful pool& grounds. The bed was uncomfortable & the heat ac were not user friendly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 17 sept. 2023
Dear Carol,I apologize for the issue you had using the heating system. I hope you will consider giving us the opportunity to serve you again and I will be happy to have a staff member show you how to control the unit if you are still having an issue.

10/10 Excelente

PAUL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Barbara el 14 sept. 2023
Dear Paul, Thank you for staying with us and taking the time to respond to the online survey. We hope that you will be visiting again in the near future.

6/10 Aceptable

Margaret

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara el 6 sept. 2023
Dear Margaret, If their is something specific that lead to your rating; I would like to share that with my staff so that it can be corrected for future stays. I do apologize that we did not meet your expectations.

10/10 Excelente

Zhongchun, North Potomac

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, space, breakfast
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 30 ago. 2023
Dear Zhongchun,Thank you for staying at the Chauncey Hotel and Conference Center. We appreciate your feedback and look forward to serving you in the future.

10/10 Excelente

Angie

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 30 ago. 2023
Hello Angie,Thank you for staying with us and posting your review. We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent receptionist, excellent room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 26 ago. 2023
Dear David,I am very happy to hear you were pleased with your stay. I hope we will see you again soon.

6/10 Aceptable

Lakshmi

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
PUBLIC SPACES ARE GREAT, BUT ROOMS ARE WORN OUT!
Staff is amazing, especially Jocelyn at the front desk who checked us in. Public spaces are very nice with lots of natural light. Breakfast was a nice touch. The grounds are very nice! BUT the actual rooms are worn out: carpets, furniture, beds, plumbing, etc. There were no sheers on the windows. The room needed a deep clean. Corners, under the bed, baseboards were all disgusting and dirty. We put up our kids there back in June and noted the same for the room they were in—it was worn out! These rooms need a refresh.
Se hospedó 2 noches en agosto de 2023
Respuesta de Barbara el 26 ago. 2023
Dear Lakshmi,I am sorry that you did not find the room to your standards. I have forwarded your comments to our management team. I hope you will consider giving us the opportunity to serve you in the future.

4/10 Mediocre

Nicole

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Before Covid, this property was well kept and the rooms smelled and looked clean. Post Covid, the room smelled musty, the outside chairs had dead bugs and cobwebs all over them, the hotel had only one visible staff member, and with a wedding taking place, other visitors were disregarded. The restaurant was non existent. No visible staff working it so eating there was not an option. When inquired about it, I was told the cooking was taking place for the wedding so best to come later. I booked the hotel because our intention was to also eat there. The work out room nice. The pool area inside okay. The outdoor area from the pool was dirty and a mess and looked nothing like the scenic, relaxing photos online. Dead bugs everywhere, nothing swept, cushions not cleaned off or even positioned properly for seating. You were basically on your own with no staff. It was literally like a motel that charges four star hotel fees. Bar was closed entire time. Wedding was loud and right outside your room. No relaxing during this overnight stay. Waste of money.
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 26 ago. 2023
I very much apologize that you felt disregarded during your stay. Even if the Bar is closed; I can contact kitchen staff and if at all possible they will prepare a meal for anyone who requests it. It is true that depending on the size of a wedding group and sometime staff callouts we are forced to delay the opening of C Bar on the evening of a wedding. We only do this when we have no other choice and as stated earlier; The front desk can contact kitchen staff and have food prepared if an in house guest chooses to order food. There are times when kitchen staff are all involved in transporting food to the reception so it may take a bit longer for a food order. I apologize for the inconvenience, but it is very likely that any Saturday and sometimes Friday or Sunday between May and the end of October we will be hosting a wedding which includes a reception with music until no later than 10PM on Friday and Saturday and 9PM on Sunday per local ordinance. I will forward your comments to the proper departments and again I am sorry your stay was not more pleasant for you.

10/10 Excelente

Eric

Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 14 sept. 2023
Dear Eric,I am happy that you enjoyed your stay with us. I will share your interview with the staff and we hope to see you on your next area visit.

10/10 Excelente

hallie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight for fraternity meeting
Enjoyed my stay and would recommend to others
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara el 19 ago. 2023
Dear Hallie,We are very happy that you enjoyed your stay and we look forward to your next visit. I will be sure to share your review with our staff.

8/10 Bueno

Craig

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was beautiful! Staff was extremely friendly! Only issue I had was no refrigerator.
Se hospedó 4 noches en agosto de 2023
Respuesta de Barbara el 12 ago. 2023
Dear Craig, Thank you for your response to the survey. I do understand your concern regarding no refrigerator in the room. We do have them available for a 15.00 per night fee but I will send review to the manager