Querida Ana,muchisimas gracias por su reseña tan valiosa. Nos alegramos mucho por su estadía con nosotros y que nuestro hotel haya cumplido con sus expectativas. Darle un servicio formidable es siempre nuestra meta.¡Esperamos verla pronto nuevamente!Que tenga un gran día.

Dear Florencia,It's wonderful to see a perfect 10 out of 10 from you, We're thrilled that you had such a positive experience.Thank you for choosing us, and we hope to welcome you back soon!Best regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Mario, Thank you for sharing your positive experience with us! We're delighted to hear that you found our rooms clean and spacious, and it's wonderful to know that our staff, especially Guido, provided you with incredible attention and made your stay memorable.We will make sure to pass along your compliments to Guido, and we're sure he'll be thrilled to hear your kind words. Providing excellent service and creating memorable experiences for our guests is our top priority, and your feedback is greatly appreciated.Regards,Negin Bakhshandehyar / Guest relations manager

Dear Nicoll,Thank you for the fantastic 5 out of 5 reviews! We're overjoyed to know that you had an amazing stay with us.We hope to see you soon again.Regards,Negin Bakhshandehyar / Guest relations manager

Dear Marcela, Thank you for your nice note. we are More than happy to know you had great time and we could meet your expectation. Warm Regards, Your Maximilian Team Negin Bakhshandehyar/ Guest Relations

Dear JAVIER, Thank you for taking time sharing your experience at Maximilian Hotel. We are really glad you had a great time with us and needless to say how delightful we are to have such lovely guests as you. It's always fun for us to see guests like you enjoying exploring Prague just as much as how much we are fond of this city. Thank you once more for your feedback. Warm greeting from your Maximilian Team in Prague Eva Chen Guest Relations

Dear Sir/Madam, Thank you for taking your time sharing the positive feedback here at Expedia community. We do hope to see you again in the near future. Warm Regards, Your Maximilian Team

Dear Jorge, Thank you for taking time sharing with Expedia comunity about your recent stay at Maximilian Hotel. We are happy to know you found our location very much accessible as we are in the very centre of Prague. Also, we are more than delighted to find out you enjoy our fresh & healthy food very much. May you have any chances to be back, you don't want to miss out to dine at our Brasserie or even to have a classic Gin Tonic at our Bar. Warm Regards, Eva Chen Guest Relations

Dear MARIA DEL PILAR, We're thrilled to read your words. It was a truly an honor to be hosting you during your Prague visit. Being sick while traveling is never a fun thing, yet we are glad to smooth it out. Yet, it was simply a joy to have your presence and needless to say how much fun to see you enjoying exploring Prague as much as this city could offer. We do miss you here dearly. May you have any chances to come back for another visit, we shall be awaiting for some more hugs. Warm greetings from Prague Your Maximilian Team Eva Chen Guest Relations

Dear Sir/Madam, Thank you so much for sharing your experience with Maximilian Hotel here at Expedia community. We are glad to know you find our location convenient when exploring Prague. We are also glad to know you enjoyed our amenities. Warm Regards, Eva Chen Guest Relations The Maximilian Team

Dear Mr Lucas, We are thrilled to read a such nice review from you. We are also very happy to know you and your family had an enjoyable time with us. Thank you for sharing the breakfast experience here at Expedia community regarding to the food as well as the people. Delighting people is a part of our devotion and will definitely pass on your beautiful words to Inga and our team members. We are looking forward to have you back again. With love, Eva Chen Guest Relations The Maximilian Team

Dear Mr Ronald, Thank you for sharing the review at Expedia community. We are glad to know you enjoyed your time with our sister property Hotel Josef during the renovation. As we are freshly reopened, and we'd love to have you back to experience the new Maximilian look. Warm Regards, Eva Chen The Maximilian Team

Estimada Laura T Inurreta, En primer lugar me gustaria agradecerle por haber escrito estas sinceras palabras sobre su estancia en el Hotel Maximilian. Nos alegra mucho oir que disfruto de nuestro desayuno y ubicacion, y que el trato recibido por nuestro personal fue agradable. Estoy segura que pasaron unos dias magnificos en esta preciosa ciudad, y si alguna vez deciden volver, por favor no duden en ponerse en contacto con nosotros! Estaremos mas que contentos de recibirles de nuevo. Tenga un buen dia y feliz Navidad! Atentamente, Ines Montes

Estimado Abel, Muchas gracias por tomarse su tiempo y publicar esta resena sobre su estancia en el Hotel Maximilian. Espero que hayan disfrutado de sus vacaciones en Praga. Es cierto que la localizacion del hotel es muy buena, ya que se encuentra, como usted bien ha dicho, cerca del centro pero en una zona tranquila. Aunque personalmente no tuve el placer de conocerles, me gustaria agradecerle, en nombre de todos mis companeros, estos comentarios sobre el servicio que ofrecemos. Una vez mas, muchas gracias por alojarse con nosotros. Tenga un buen dia. Atentamente, Ines Montes

Estimado Sergio Xavier, En primer lugar me gustaria agradecerle por haber elegido Hotel Maximilian para su estancia en Praga. Me alegra oir que la ubicacion del hotel les ayudo a disfrutar un poco mas de la ciudad. Es cierto que estamos en una posicion privilegiada: muy cercana al centro pero a la vez muy silenciosa y tranquila por la noche, lo que ayuda, sin lugar a duda, a un mejor descanso. No se puede hacer una idea de lo feliz que me hace leer este comentario de su parte. Personalmente, he de decir que fue un placer conocerles y ayudarles en todo lo posible. Espero que hayan pasado unos dias inolvidables en esta preciosa ciudad, y si alguna vez deciden volver a ella, por favor no duden en contactarnos y estaremos encantados de recibirles otra vez. Una vez mas, muchas gracias por alojarse en nuestro hotel. Tengan un buen dia. Atentamente, Ines Montes

Estimada Anna Marina, En primer lugar me gustaria agradecerle por haber publicado esta resena en Hotels.com. Siempre nos alegra recibir comentarios de nuestros huespedes. Fue un placer para nosotros poder ofrecerles un buen servicio. Me satisface leer que disfrutaron con nuestro desayuno buffet. Muchas gracias por hacernos llegar esta informacion sobre las almohadas, me gustaria disculparme por si estas no fueron tan comodas como le hubiese gustado. Espero que este pequeno detalle no le impidiese disfrutar de esta preciosa ciudad. Si alguna vez vuelven a Praga, por favor no duden en ponerse en contacto con nosotros y estaremos encantados de recibirles de nuevo! Tenga un buen dia. Atentamente, Ines

Estimada Montse, Muchas gracias por estas amables palabras que hemos recibido de su parte a traves de Expedia. Nos alegra saber que disfruto de la localizacion privilegiada con la que cuenta nuestro hotel: esta ubicado en el centro de la ciudad, por lo cual se puede ir andando practicamente a todas partes, pero a la vez se encuentra en una zona tranquila y segura. Una vez mas nos gustaria agradecerle por su tiempo, por su consideracion y por haber elegido nuestro hotel para su viaje a Praga. Atentamente, Ines

Dear Esther, Thank you for taking the time to post this review for everybody in the Hotels.com community to read. We always love hearing from our guests! It was very kind of you to mention our great location, service and breakfast. These three things are essential to the hotel travel experience so it makes us absolutely joyful to hear so many guests, like yourself, paying us compliments regarding them. We hope that you will be able to return to Prague one day because we would be delighted to host you again. Warm Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear M D C, Thank you for taking the time to post this review for the Hotels.com community. It was a pleasure to host you and we are delighted to hear that you had such a wonderful weekend with us in Prague! I am sorry that I am unable to respond in Spanish but I must thank you for your kind words about the three things that are the most important to travellers everywhere; an excellent breakfast, great location, and friendly, helpful staff! We pride ourselves on these aspects of our hotel and we are happy to hear that you appreciate them. Please come visit us again! Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Felipe, Thank you for posting this review of the Maximilian Hotel for everyone in the Hotels.com community. We appreciate your feedback! It is very helpful to everyone at our hotel to hear the honest opinions of our guests. You will be happy to know that our hotel will be undergoing an extensive interior renovation in early 2019 that will see the old carpets thrown in the garbage. We are all very excited for this to happen and we hope you will return to stay with us in the coming years so that you can see the changes we have made. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Elena, Thank you very much for choosing the Maximilian Hotel as your accommodation for your trip to Prague. It was a pleasure to host you! I am sorry I am unable to reply in your language but I must thank you for mentioning our buffet breakfast. We are happy that you found the hot and cold options at our breakfast to be good and complete. I hope that you also ordered a dish or special eggs off of the a la carte menu, my favourite is the pancakes with fresh fruit. Thank you again for staying with us and for sharing your experience. We hope to see you again. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

Dear Eilleen, I am sorry I am unable to respond in your language. However, I must thank you for your kind review of our property. It was our pleasure to host you and your travel companions at the Maximilian and we are enthused to hear that you are considering a return trip to stay with us again. Our goal, by way of friendly and attentive service, is to leave a positive impression with our guests so we are always glad to hear from satisfied travellers like yourself. Thank you for taking the time to write a review of the Maximilian. Best Regards from myself and the entire Maximilian Team, Ryne Parsons Receptionist - Maximilian Hotel

Dear Guest, Your glowing review of our property means the world to all of us here at Maximilian Hotel. We are so glad that you found our hotel is a stand out against the rest of the industry in Prague. Our friendly attitude and enthusiasm towards helpfulness is what we try to cultivate here in the hopes that every one of our guests will remember not only this beautiful city, but the pleasant and comfortable hotel they stayed at as well. It would seem that we are achieving this goal and your praise is much appreciated as well as all of the feedback we receive from guests. Thank you for taking the time to share your experience at Maximilian Hotel and we hope that you do indeed return to stay with us in the future. Best regards from myself and the entire Maximilian Team, Ryne Parsons Receptionist - Maximilian Hotel

Dear Mr. Wolgang,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the confusion regarding the VIP benefits and the breakfast arrangement.As clarified prior to your arrival, each hotel selects the benefits they offer to their guests. The email you received from Expedia may not have accurately reflected the internal agreement between Expedia and our hotel and we are already in touch with them to clarify it. We understand your disappointment and frustration, and we assure you that it's our priority to ensure there are no hidden information or surprises for our guests.Regarding the breakfast experience and the availability of items, we apologize for any inconvenience caused. Your feedback regarding the breakfast service and the issues with the air conditioning has been duly noted, and we will address these concerns with our team to ensure a better experience for our guests in the future.We appreciate your valuable feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,

Dear David,Thank you so much for taking the time to share your experience at our hotel! We are happy to hear that your stay with us was wonderful and that you felt right at home. We truly appreciate your recommendation and are grateful for your kind words. It was a pleasure having you as our guest, and we hope to welcome you back for another stay in the future!Best Regards,Maryana SilinaGuest Relations Officer

Dear Simon,Thank you for your rating. We appreciate your feedback. We are looking forward to welcoming you back to Prague!

Dear Mark,We sincerely appreciate your feedback! It was a pleasure to have you as our guests. We are happy to hear you enjoyed the quality of the services during your stay with us. We can't wait for your return to exceed your expectations on the next visit!Warm regards,Your Maximilian Hotel Team

Dear Shenka,Thank you for taking the time to rate us! We appreciate your feedback, and would love to see you back with us!

Dear Eliot,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon to repeat the perfect experience.Best Regards,Your Maximilian Hotel Team

Dear Donati,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. Your comments about the missing items are duly noted, and we apologize for any inconvenience, but we would like to let you know that the mini bar is free of charge for our guests, and if you notice any shortcomings on our side you can always let us know, we are always happy to help! We look forward to welcoming you back soon to make it immaculate.Best Regards,Your Maximilian Team

Daar Vitantonio,Thank you for your kind words! We're delighted to hear that you had an excellent experience at our hotel. We look forward to welcoming you back! Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Fredric,Thank you for your kind words! We're delighted to hear that you had a positive experience with our welcoming and available staff. It's great to know that you enjoyed the top-floor room with stylish and intelligent furnishings, as well as the modern and classy bathroom. We appreciate your feedback, and we look forward to providing you with another excellent stay in the future.Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Alice,Thank you for your positive review! We're thrilled to hear that you had a lovely stay in one of our spacious top-floor rooms. We apologize for the inconvenience caused by the broken drain and the subsequent flooding. It's great to know that our team acted promptly to fix the issue, and we appreciate your understanding. We hope the drinks voucher added a little extra to your experience, and we look forward to the opportunity to welcome you back for an even smoother stay in the future!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our hotel lovely, clean, and modern. It's great that the size and location met your expectations. We appreciate your positive feedback, and we look forward to welcoming you back on your next visit. We can't wait to host you again!Kind regards,Negin Bakhshandehyar / Guest relations manager

Dear Guest,Thank you for your thoughtful feedback! We're delighted to hear that you found our hotel beautiful, modern, and chic. We appreciate your comments on the value for money, and I'd like to mention that our breakfast prices are in line with the market. Our breakfast offerings include an unlimited buffet and a la carte menu. Additionally, fresh juices, are available upon order to ensure the highest quality and freshness.We're pleased to know that our reception staff provided professional and excellent services. We look forward to welcoming you back on your next visit!Kind regards,Negin Bakhshandehyar / Guest Relations Manager