Dear John, Thank you for taking a moment out of your busy schedule to review your experience at the Hampton Inn & Suites Poughkeepsie. We sincerely appreciate your choice to stay with us on this journey and awarding us a 5-star rating! We are happy to hear our clean facilities and committed staff were highlights of your visit, and we hope everything was in order and you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we're excited to have you back for another great experience. Thank you for allowing our team to serve you during your travels. We value your business and your feedback. Have a safe trip!Best,Christopher, GM

Dear Joanne, We sincerely appreciate your loyalty as a returning guest, and we are thrilled to hear that your most recent stay at Hampton Inn & Suites Poughkeepsie was quieter than your previous stay experience at our hotel, despite the nearness of your room to the elevator. We understand the importance of providing a peaceful and relaxing atmosphere for our guests, and we hope that along with the tranquility, you enjoyed the convenience that a room close to the elevators has to offer our guests. We are grateful you took the time out of your busy schedule to write a review on our hotel, and we hope to have the pleasure of welcoming you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Best,Christopher, GM

Thank you for sharing your 5-star experience at Hampton Inn & Suites Poughkeepsie with us and future guests, Kim! We understand the importance of maintaining a clean environment for our guests' comfort and put a lot of effort into upholding this aspect, so it always feels great when our efforts are noticed and appreciated. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we eagerly await your next visit and the chance to share another positive experience with you. Safe travels!Best,Christopher, GM

Dear Sandra, Thank you for sharing such a lovely review of our hotel with us and the community! It's always a pleasure to receive positive feedback from our guests, and we are thrilled to hear our front desk staff left a positive impression on you with their excellence in customer service. Our team takes great pride in providing top-notch service to all our guests, and we are grateful that you've acknowledged our staff for their outstanding customer care. We'll be sure to pass your kind words along to our reception team members, who will be delighted to receive your compliments. We are also happy to learn you found the bedsheets comfortable and appreciated the high cleanliness standards we maintain in our rooms, and it's gratifying to read that our culinary offerings hit the spot and that you consider our breakfast selection to be especially enjoyable for children - thanks so much for supporting our product/service! We always aim to exceed our guests' expectations, and it is most rewarding to hear we have done so for you. We appreciate your choice to stay with us at Hampton Inn & Suites Poughkeepsie and look forward to welcoming you back for another great stay. Have a safe trip, and see you again soon!Best,Christopher, GM

Dear Thomas, Thank you for taking the time to rate your stay at Hampton Inn & Suites Poughkeepsie with five stars! We're thrilled you had a positive experience with us and are delighted to have met your expectations on this visit. We appreciate you staying with us on this journey and hope to have the opportunity to welcome you back in the future for another satisfying stay. Safe travels!Best,Christopher, GM

Hello Eva, Thank you for your kind words about your recent stay at Hampton Inn & Suites Poughkeepsie! We are thrilled to hear that we exceeded your expectations with our great service, spacious rooms, and delicious breakfast options. We are delighted to know that you will be returning in the future and we look forward to welcoming you back with the same level of hospitality. Thank you for choosing to stay with us and we appreciate your feedback.Best,Christopher, GM

Thank you for the positive review, Dina - it's much appreciated! We are happy to hear that you had a comfortable stay at Hampton Inn & Suites Poughkeepsie, and we hope everything was in order and you had easy access to your essentials. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more enjoyable, we'd love to hear those details. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for making us your hotel of choice on this journey. Safe travels!Best,Christopher, GM

Thank you for staying at Hampton Inn & Suites Poughkeepsie and giving us a positive review, Trude! We are committed to your comfort and satisfaction, and we are happy to hear that you appreciated the clean and dark room. We hope your room provided you with the perfect environment to enjoy a great night's sleep. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us for your lodging needs on this journey. Safe travels!Best,Christopher, GM

Dear Robin, Thank you for staying at Hampton Inn & Suites Poughkeepsie and giving us a positive review. We are happy to hear you found our accommodation to be a good value for the price. Along with ensuring your comfort and convenience, we want you to experience value for money, and we're grateful for your recognition of that. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear those details. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Best,Christopher, GM

Dear Debra, Thank you for taking the time to rate your stay at Hampton Inn & Suites Poughkeepsie with five stars! We're thrilled that you had a positive experience with us and that we met your expectations on this visit, as reflected in your perfect rating. We appreciate you choosing our hotel for your accommodation on this journey and hope to have the opportunity to welcome you back in the future for another satisfying stay. Safe travels!Best,Christopher, GM

Hi Anne, Thank you for your review. We appreciate your choice to stay with us on this journey and regret to hear that your recent visit did not meet your expectations. We understand the importance of maintaining a clean and comfortable environment for our guests, and we are very sorry that we fell short of delivering that during your visit. We take guest feedback very seriously and act upon it, which has allowed us to offer top-notch stays to many of our guests. Please rest assured that our maintenance team has been notified to investigate your concern about the pool and take immediate steps to rectify any issues. While we clean our entire hotel to a very high standard, we do not take your concerns lightly. We will be sure to review our hotel cleaning policies with the relevant teams to identify improvement opportunities and address any service lapse. Thank you for bringing these matters to our attention. We apologize for any inconvenience caused and sincerely hope you'll give us another chance to make amends and demonstrate our commitment to a superior guest experience.Best,Christopher, GM

Dear Alison, Thank you for making Hampton Inn & Suites Poughkeepsie your hotel of choice on this journey. We are grateful you took the time out of your busy schedule to rate us and sincerely appreciate you awarding us a 5/5 rating. Your satisfaction is our top priority, and we are pleased we could ensure that during this visit. We hope to welcome you back soon and look forward to exceeding your expectations again. Thank you for choosing to stay with us. Safe travels!Best,Christopher, GM

Dear Albert, We sincerely appreciate your stay and continued patronage - thanks so much for your support and the 5-star review! It was our pleasure to have you back with us at Hampton Inn & Suites Poughkeepsie, and we are happy to hear that your most recent stay lived up to your previous good experience at our hotel. We strive to provide exceptional guest experiences on each and every occasion, and we are so pleased we hit the mark for you again. Your satisfaction is what drives us, and we hope to exceed your expectations each time you choose us. Thank you for making us your preferred choice in Poughkeepsie. We look forward to welcoming you back many more times in the future. Safe travels!Best,Christopher, GM

Many thanks for your stay and your 5-star review, Nathalie! It was our pleasure to host you at Hampton Inn & Suites Poughkeepsie, and we are delighted to hear that you were pleasantly surprised by the suite and found it spacious enough to accommodate a group of five people. Providing comfortable accommodations to our guests is always our top priority, and we are so pleased we hit the mark for you. We are happy to learn you intend to stay with us again, and we can't wait to have you back soon for another enjoyable experience. Thank you for choosing us. Safe travels!Best,Christopher, GM

Dear Donna, Thank you for staying with us at Hampton Inn & Suites Poughkeepsie and giving us a positive review of our hotel. We sincerely appreciate your business and your feedback. It is a pleasure to hear your perspective on our hotel and location. Nestled in the heart of the Hudson Valley and near Vassar College, we aim to provide our guests with pleasant and comfortable accommodations in a great location at a reasonable price. We are happy to know we hit the mark for you - thank you for supporting our product! We are constantly exploring ways to elevate the guest experience, and your feedback matters to us. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels, and see you again soon!Best,Christopher, GM

Dear Marianne, Thank you for choosing Hampton Inn & Suites Poughkeepsie for your recent stay and giving us a perfect 5/5 rating! We appreciate you sharing your valuable thoughts about the experience and are happy to learn that our hotel offered you good value for money. In addition to providing you with a clean and comfortable place to stay, we also want you to experience the best value for your money, and we are pleased that we hit the mark for you in this regard. We regret to hear that the fact that our indoor pool is also in use for conducting swimming lessons proved to be a little issue for you due to the pool size. We understand your concern and thank you for your candid feedback. Your comfort and satisfaction are of the utmost importance to us, and we'll see what we can do to ensure this does not become an issue again. We trust that everything else was to your satisfaction, and we hope to have the pleasure of seeing you again when travels bring you back our way. Have a safe trip, and see you soon!Best,Christopher, GM

Dear Johane, It is great to receive feedback from you regarding your recent stay at Hampton Inn & Suites Poughkeepsie, and we are pleased to hear that you had a positive overall impression of your visit. We hope your stay was comfortable and you had easy access to everything you needed. We're always striving to elevate the guest experience, so if there's anything specific you'd like to see more of or if there are aspects or areas where you feel we can improve, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our product/service. We look forward to having you back with us soon and hope to share a 5-star experience with you during your next stay. Thank you for choosing us. Safe travels!Best,Christopher, GM

Thank you for the perfect rating, Aurelie! We appreciate your choice to stay at Hampton Inn & Suites Poughkeepsie on this trip and are pleased to hear that our clean and spacious accommodations and convenient location left a positive impression on you. We hope you had a great night's rest at our hotel and were able to take advantage of our prime location to explore the area with ease. It was a pleasure to host you, and we can't wait to have you back soon for another 5-star experience. Thank you for staying with us on this journey. Safe travels!Best,Christopher, GM

Dear Rebecca, Thank you for making Hampton Inn & Suites Poughkeepsie your hotel of choice on this journey. We are incredibly grateful you took the time out of your busy schedule to rate us and are delighted to receive a perfect 5/5 rating. As we take great pride in serving your needs, it's gratifying to hear that our service impressed you. Your positive comments have been passed on to our team, who work diligently to uphold our hotel's high service standards. We are also happy to learn that you appreciated our breakfast variety - thanks so much for the endorsement! We hope our breakfast selection helped start your day on the right foot. It was a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay. Safe travels!Best,Christopher, GM

Dear Marie-Eve, Thank you for taking the time to rate your recent stay at Hampton Inn & Suites Poughkeepsie with five stars! We are happy to know we met your expectations on this visit and hope to have the opportunity to welcome you back in the future for another pleasant and comfortable stay. Safe travels, and thank you for choosing us!Best,Christopher, GM

Dear Minhee, Thank you for taking the time to share your recent experience at our hotel. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for any inconvenience caused and thank you for sharing your valuable thoughts with us, as we are constantly striving to improve based on what we learn from our guests. We have noted your comments about the trash can, towel holder, and chair and assure you that we will take the time to reflect on your feedback with an aim to enhance the overall experience for our future guests. We appreciate you choosing our Poughkeepsie hotel for your stay on this journey and hope to have another opportunity to host you more successfully in the future. Safe travels!Best,Christopher, GM

Dear Laine, It's great to know that you had a 5-star experience with us at Hampton Inn & Suites Poughkeepsie, and we thank you for taking the time to share your valuable thoughts about the experience. We are so pleased you appreciated our courtesy text message, and we are happy to hear that you had an easy check-in experience. It was a pleasure to host you, and we can't wait to welcome you back soon for another positive experience at our hotel in Poughkeepsie. Safe travels!Best,Christopher, GM

Dear Susan, It's truly heartwarming to read about your delightful stay experience at Hampton Inn & Suites Poughkeepsie - thanks so much for sharing it with us and others. At our hotel, our dedicated team is committed to making every possible effort to ensure your comfort and satisfaction throughout your stay, and we are so pleased to know that our staff provided you with exceptional service and went over and beyond to make the experience perfect for you and the little ones. We sincerely appreciate your endorsement of our staff, and we are sure this feedback will serve as an encouragement to all of our team members as we strive to continuously improve our product/service for the betterment of the guest experience. Thank you for staying with us on this journey and taking the time to leave us with a glowing review. Your satisfaction is what drives us, and we look forward to welcoming you back soon for another memorable experience at our comfy base in Poughkeepsie.Best,Christopher, GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jennifer, Thank you for the 5-star review. We appreciate that you have taken the time to let us know how you perceived our accommodation and are delighted to hear that you had a positive impression of our hotel and breakfast offering. We hope your stay was comfortable and you enjoyed fueling up for the day. It was a pleasure to host you, and we eagerly look forward to your next visit. Thank you for choosing Hampton Inn & Suites Poughkeepsie. Safe travels!Best,Christopher, GM

Dear Ezekial, Thank you for choosing Hampton Inn & Suites Poughkeepsie for your stay and for leaving us a 5 out of 5 rating. We truly value your business and your feedback. It's great to hear that you enjoyed our clean and convenient accommodations and complimentary breakfast, and we are pleased to know that our hotel provided you with easy access. We are a busy property and maintain a high occupancy level, so we understand that our hotel could come across as a bit crowded at times. However, no matter how busy we are, we strive to take care of everyone in the same manner and remain committed to the comfort and satisfaction of all our guests. We do hope this aspect of your visit did not detract from the overall experience too much. We look forward to seeing you again soon so we can share another positive experience with you at our hotel in Poughkeepsie. Safe travels!Best,Christopher, GM

Dear Jaime, Thank you for choosing to stay with us at Hampton Inn & Suites Poughkeepsie and for sharing your thoughts about the experience. We are pleased to know you had a positive experience with us, and it's great to read that you consider our hotel a clean, comfortable, and pleasant place to stay - thank you very much. We are also happy to hear that you appreciated our hot breakfast - we hope you enjoyed it as much as it was our pleasure to offer you this complimentary service. If there's anything specific you'd like to see more of, please don't hesitate to let us know. Your complete satisfaction is our ultimate goal, and your insights are invaluable in helping us enhance our product/service. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next visit. Thank you for staying with us on this journey. Safe travels!Best,Christopher, GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hi Arek, it's regrettable to learn that your recent stay at Hampton Inn & Suites Poughkeepsie failed to exceed your expectations. As we are constantly striving to improve and deliver superior guest experiences in the future, we would like to know more about how we can enhance future guest satisfaction. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Best,Christopher, GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Salvatore, Thank you for choosing our hotel for your rooming needs in Poughkeepsie. We appreciate your business and your feedback. It's regrettable to hear that you had such challenges with our WIFI service. Our WIFI tends to be pretty good usually, so it is strange that this happened. This certainly seems to be a one-off situation - please know that we will check with our network provider and see what happened to ensure it does not repeat. We trust everything else was in order, and we look forward to an opportunity to host you again, as we are keen to share a more enjoyable experience with you on your next visit. Safe travels!Best,Christopher, GM

Dear Donovan, Thank you for taking the time to review your recent stay at Hampton Inn & Suites Poughkeepsie. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We are glad you found our front desk staff friendly, and we hope everything was in order and you had easy access to your essentials. Your complete satisfaction is our top priority, so if there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your insights are invaluable in helping us enhance our product/service. We look forward to welcoming you back soon and hope to exceed your expectations on a future visit. Have a safe trip, and thank you for choosing us!Best,Christopher, GM

Dear Amy, Thank you for taking the time to share your recent experience at our hotel. While it sounds like you had a reasonable stay with us, we are disappointed that your experience with us was less than perfect. We apologize for the aspects of your stay that fell short of your expectations, and we are very sorry for any inconvenience caused. At Hampton Inn & Suites Poughkeepsie, we strive to exceed our guests' expectations, so we certainly take this seriously and have noted all your comments for the betterment of the guest experience. Regarding the lack of adequate towels in your room, we wish you had made our front desk aware of this, as our team is always available to resolve any issues and assist you with the little extras you might need to make your stay as comfortable as possible. While we are glad to hear that our manager offered you reward points at checkout - a goodwill gesture to express our apology and genuine regret for all the inconvenience you faced - it's unfortunate that you weren't fully satisfied with our manager's response to your concerns. As we hold ourselves to a much higher caliber of service, we will be sure to discuss your review with our team and continue to use this experience as a training tool to improve our service and facilitate better guest experiences in the future. Thank you for staying with us on this journey. We appreciate your business and your feedback.Best,Christopher, GM

Dear Yelena, it's unfortunate to hear that your recent visit did not meet your expectations. Our indoor pool is a desirable feature for many of our guests, so we understand your frustration and apologize for any inconvenience caused. We do try our best to ensure that such notices are updated immediately on our brand website - it sounds like we fell short in this instance. While we're disheartened to read about your displeasure, we value your feedback, as it helps us identify areas for improvement in our communication. Rest assured that we will review our communication processes to ensure our guests are fully aware of such notices before they arrive. Thank you for considering our accommodation for your stay in Poughkeepsie and taking the time to post your review. We appreciate both and hope to have another opportunity to host you more successfully in the future. Safe travels!Best,Christopher, GM

Thank you for the 5-star review, Stacey! Your feedback is greatly appreciated. It always feels great to be on the receiving end of such a wonderful rating, and we trust you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing Hampton Inn & Suites Poughkeepsie. We hope to see you again soon!Best,Christopher, GM

Dear Gilberto, It's regrettable to read that you had so many issues during your recent stay with us, and we sincerely apologize for the poor experience. We have rooms that are designated non-smoking, but unfortunately, not all of our guests abide by our rules, and occasionally, as seems to have happened on this occasion, a guest will smoke in a non-smoking room. We assure you that we do our best to enforce our no-smoking policy on hotel premises and have cracked down on those smoking inside the hotel in the past; however, it is a very tough battle. That said, we appreciate your honest review, as it allows us to identify areas for improvement and enhance the overall experience for our guests. We will discuss the smell issue with our housekeeping team and see to it that our staff does a better job of preparing/airing out the rooms moving forward. It's unfortunate that the fire alarm system at our hotel was triggered during the sleep hours and that it disturbed you. While this was a rare occurrence, our team has been alerted to investigate the cause. At Hampton Inn & Suites Poughkeepsie, we pride ourselves on providing exceptional service to our guests, so we're genuinely sorry to hear that our hospitality left something to be desired in this case - this is very unlike us. We will ensure that our front desk staff is aware of your impression and see to it that we provide better customer service moving forward. While it's somewhat discouraging to know that despite our honest efforts to get your visit back on track, we were unable to satisfy you or change your experience, we certainly aim to make things right and hope you'll consider us again, assuring you of a more pleasant and positive experience on a future visit. Have a safe trip, and thank you for your business and feedback.Best,Christopher, GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dany, It is great to receive feedback from you regarding your recent stay at Hampton Inn & Suites Poughkeepsie, and we are pleased to know that you had a 5-star experience with us. As we pride ourselves on our customer service, we are thrilled to hear that our front desk staff member, Jaxson, provided you with exemplary service. We appreciate you taking the time to recognize him, and we'll make sure we pass your kind words along to Jaxson. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Best,Christopher, GM

Thank you for taking the time to review your recent stay at Hampton Inn & Suites Poughkeepsie, John. We appreciate your feedback and are pleased to know you had a 5-star experience at our hotel. We are glad you found the room clean, and it's great to read that our breakfast was to your satisfaction. We also hope everything was in order and you had a comfortable stay with us. It was a pleasure to host you, and we look forward to having you back soon for another pleasant and positive experience. Enjoy your travels & Happy New Year!Best,Christopher, GM

Dear Cassandra, Thank you for taking the time to review your recent stay with us and leave us a positive rating. We really appreciate it. At Hampton Inn & Suites Poughkeepsie, we pride ourselves on providing excellent customer service to our guests, and we are pleased to hear that our service was to your satisfaction - thank you so much for your acknowledgment and appreciation. We also hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make your next experience even more enjoyable. Your complete satisfaction is our top priority, and your insights are invaluable in helping us enhance our product/service. We look forward to welcoming you back soon and hope to exceed your expectations on a future visit. Have a safe trip & Happy New Year! Best,Christopher, GM

Melissa, thank you for leaving us a 5 out of 5 rating! Your feedback is greatly appreciated. We hope your stay at Hampton Inn & Suites Poughkeepsie was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon so we can share another pleasant and positive experience with you. Enjoy your travels & Happy New Year Best,Christopher, GM

Dear April, Thank you for your review. It is noticeable from your rating that we have failed to meet your expectations on this visit, and we apologize for any disappointment with our product/service. Your satisfaction is important to us, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this trip. We appreciate you choosing us for your lodging needs in Poughkeepsie.Best,Christopher, GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Michael, what a delightful review to read - thanks so much for sharing your wonderful experience with us! At Hampton Inn & Suites Poughkeepsie, we want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded, and we are so glad that we hit the mark for you. From the easy check-in experience, convenient location, and great-value price to the breakfast, pool, and hot tub, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided will be beneficial for travelers who may be considering a stay with us. We also appreciate that you have acknowledged the welcome text you received upon arrival. Thank you for taking the time to review us and sharing such glowing comments with us and the community. Your satisfaction and support mean everything to us, and we can't wait to welcome you back for another 5-star experience. See you again soon, and safe travels!Best,Christopher, GM