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Opiniones sobre Fairfield Inn by Marriott Portsmouth-Seacoast

2.5 out of 5
Fairfield Inn by Marriott Portsmouth-Seacoast
650 Borthwick Ave, Portsmouth, NH

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 447 de 949 opiniones" "
Evaluación: 8 - Bueno. 346 de 949 opiniones" "
Evaluación: 6 - Aceptable. 91 de 949 opiniones" "
Evaluación: 4 - Mediocre. 44 de 949 opiniones" "
Evaluación: 2 - Terrible. 21 de 949 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

maria, buenos aires

No le gustó: Personal y atención, estado de la propiedad e instalaciones
no vale lo que te cobran
el hotel estaba en obra y no nos avisaron , por lo que era muy ruidoso y lleno de polvo, incluso estaban cambiando las cerraduras de las habitaciones .En mi familia hay una persona alérgica por lo que la segunda noche tuvimos que irnos .En mi reserva dice 99 dólares la noche y al llegar la noche sale 256 dólares!!!
Respuesta de General Manager el 12 sept. 2016
Gracias por compartir sus comentarios sobre su reciente experiencia en nuestro hotel. Pido disculpas a usted por la experiencia insatisfactoria. Por favor, saber que estamos haciendo lo posible para evitar acontecimientos inesperados como hacemos mejoras físicas en el hotel. Reconocemos que no dirección nuestra incapacidad de propiedad notificar a nuestros clientes de la renovación. Estamos muy contentos de los cambios y espero que si en la zona otra vez que se compruebe con las actualizaciones de la propiedad. Si puedo ser de ayuda futura, no dude en ponerse en contacto conmigo.

8/10 Bueno

Amy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de FFI Stayee el 18 abr. 2024
Thank you for staying with us Amy! Please know our staff as well as future guests appreciate the feedback you've given!

10/10 Excelente

Kimberly

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Though the place isn't in walking distance to downtown, unless you like long walks, we took a 5 minute Uber in and back so no one had to drive or find a place to park.
Se hospedó 1 noche en marzo de 2024
Respuesta de FFI Stayee el 3 abr. 2024
Thank you for the high marks Kimberly! Please know our team as well as future guests appreciates the generous feedbacks. Here's to a future stay and continued pleasant experiences!

6/10 Aceptable

Joe

Viajó por negocios
Older hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager Brian el 15 mar. 2024
Joe, thank you for taking the time to leave us some feedback about your recent stay. We are excited to share that we are renovating our hotel guest rooms and public areas. Renovations and updates should be complete by June 2024. We hope you continue to be a loyal patron of our hotel and we look forward to your thoughts on the hotel once renovations are complete. See you soon!

8/10 Bueno

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Long weekend in NH and Maine to search for sea glass and work on my photography. Fairfield/Rye location was prime between 6 different beaches. Staff very friendly and accommodating. I will return
Se hospedó 2 noches en marzo de 2024
Respuesta de Stayee el 6 mar. 2024
We appreciate the high marks Amy! We hope for an even better Guest Experience for a future stay.

10/10 Excelente

john

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Stayee el 6 mar. 2024
We appreciate the high marks John! We hope for an even better Guest Experience for a future stay.

10/10 Excelente

Cathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Free breakfast was very good. Comfortable beds. Clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Stayee el 6 mar. 2024
We appreciate the high marks Cathy! We hope for an even better Guest Experience for a future stay.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family medical situation
This hotel was so accommodating. Our family had medical emergency. We lived 3 hrs from hospital. They staff was amazing, facility was clean, and comfortable and quiet. Close to everything including the hospital I could have walked just up the road to hospital. They offer many options for breakfast hot and cold foods. It was amazing. I would Highly recommend this hotel for any of your travel needs. Big thumbs up to all the staff. Keep being awesome.
Se hospedó 1 noche en enero de 2024
Respuesta de Stayee el 1 feb. 2024
Hello MaryHello Mary, Thank you for the great score on your stay with us!

6/10 Aceptable

Tammy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The continental breakfast was not up to standard. Everything was well maintained. The problem was the waffle turned to mush. It tasted like raw batter once syrup was added. The decaffe coffee was cold. The regular coffee was too bold for us and bitter. Oatmeal was
Respuesta de Stayee el 1 feb. 2024
Hello Tammy,We're sorry to hear your experience with breakfast wasn't up to par. This is not the norm and will be addressing it with our team to ensure concerns are well corrected! We hope your stay doesn't dissuade a future stay for a better experience!

2/10 Terrible

Travis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian el 19 ene. 2024
Thank you providing us with feedback regarding your recent stay. Please accept my sincerest apologies if the hotel did not meet and exceed expectations. If you have any additional details about your stay please do not hesitate to share since we are always looking to improve our product and services.

10/10 Excelente

Patrick

Se hospedó 2 noches en diciembre de 2023
Respuesta de Stayee el 1 feb. 2024
Hello Patrick! Hello Ian! Thank you for the great score on your stay with us!

10/10 Excelente

Michele

Viajó en grupo
Baby shower girls weekend
Great time, great staff, very clean and comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stayee el 1 feb. 2024
Hello Michele! Hello Ian! Thank you for the great score on your stay with us!

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms, lobby, dining areas well kept and clean.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Esther

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bed was uncomfortable. Staff was friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de FFI Stayee el 21 nov. 2023
Hello Ester, We're sorry to hear our beds wasnt to your liking, still, we appreciate the feedback you've provided. We hope you'll give us another chance to improve your experience with us after our upcoming renovation. Thank You

10/10 Excelente

Ian

Se hospedó 1 noche en noviembre de 2023
Respuesta de Stayee el 1 feb. 2024
Hello Ian! Thank you for the great score on your stay with us!

10/10 Excelente

Dorothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de FFI Stayee el 17 nov. 2023
Our staff and fellow travellers appreciate the high feedback Dorothy! We're happy to hear your stay with us was a pleasant one!

2/10 Terrible

Dianne

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property had bed bugs. I was attacked so badly I had to go to urgent care and cancel the rest of my vacation. They denied accountability and still have not refunded my stay.
Respuesta de FFI Stayee el 10 nov. 2023
Dear Diane, I'm sorry to hear this was your experience at the hotel. I can assure you that the claims you've made were looked into, most of which was already addressed. We're in the process of waiting on the result from pest services which will be convey to you once supplied. As for the refund (which you declined when checking out) was processed and will take some time to show up on your statement. I again apologize that this was the experience with us, this is completely out of the norm.

10/10 Excelente

Kanlaya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very help full, breakfast is good.
Se hospedó 2 noches en octubre de 2023
Respuesta de FFI Stayee el 8 nov. 2023
Hello Kanlaya! We want to thank you for your feedback. Please know our staff and fellow travellers appreciate the feedback youve shared!

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nearby Portsmouth
Nice hotel nearby Portsmouth. Clean hotel. Staff friendly. Great breakfast.
Se hospedó 2 noches en noviembre de 2023
Respuesta de FFI Stayee el 4 nov. 2023
Thank you for your great feedback Jennifer! We truly appreciate this!

8/10 Bueno

Lisa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good location
Se hospedó 2 noches en noviembre de 2023
Respuesta de FFI Stayee el 4 nov. 2023
Thank you for the feedback Lisa! We greatly appreciate it!

10/10 Excelente

JoAnn

Se hospedó 1 noche en octubre de 2023
Respuesta de FFI Stayee el 15 nov. 2023
5 out of 5! Woah, Thanks for the positive feedback Ms JoAnn! We greatly appreciate it!

10/10 Excelente

Dwight, Claremore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de Stayee el 20 oct. 2023
Thank you so much for your high score Dwight! We're happy to hear your stay with us was a pleasant one.

10/10 Excelente

Max, Dallas

Se hospedó 1 noche en octubre de 2023
Respuesta de FFI Stayee el 4 nov. 2023
Thank you for the wonderous feedback Max! Our team and fellow travellers truly appreciates that!

6/10 Aceptable

Molinda

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de FFI Stayee el 15 oct. 2023
Thank you for sharing your feedback Molinda, Please know our staff as well as potential guests appreciate your thoughts.

6/10 Aceptable

Justin

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
AC smelled moldy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de FFI Stayee el 4 nov. 2023
Thank you for sharing feedbacks on your stay Justin! I'm sorry to hear your stay with us wasnt a pleasant one. I'll be sure to pass this onto our Maintenance team to remedy the situation. Thank you for staying with us!

8/10 Bueno

Daniel

Se hospedó 1 noche en septiembre de 2023
Respuesta de FFI Stayee el 25 sept. 2023
Please know our staff and potential guests truly appreciate the feedback you've shared. Thank you for staying with us Daniel!

8/10 Bueno

Kristen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de FFI Stayee el 13 sept. 2023
Thank you for staying with us Kristen! Please know your feedbacks are greatly appreciated by our team and future guests looking stay in the area.

10/10 Excelente

Shalagh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stay el 9 sept. 2023
Thank you for the the 5 out of 5 Stars Review! Please know your feedback is greatly appreciated by our staff and future guests!

8/10 Bueno

Delia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Girls weekend!
We had a wonderful girls weekend! The hotel location was perfect, not too far but far enough away from the hustle of downtown! The room was great and clean, the beds were comfortable but I found the pillows too soft but that’s just me! A great experience and beautiful memories made!
Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stay el 9 sept. 2023
Happy to hear you enjoyed your stay with us Delia! We hope all future stays exceeds the last!

10/10 Excelente

Patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
all was perfect for my stay
Se hospedó 2 noches en agosto de 2023
Respuesta de FFI Stay el 9 sept. 2023
Thank you for the 5 out of 5 Stars Review Patrick! Please know your feedback is greatly appreciated by our staff and future guests!

10/10 Excelente

Cindy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great spot
The hotel and all of the facilities were clean and kept in great condition. The staff was friendly (especially the cook who made breakfast)
Se hospedó 2 noches en julio de 2023
Respuesta de FFI Stay el 9 sept. 2023
Thank you for the 10 out of 10 Stars Review Cindy! Please know your feedback is greatly appreciated by our staff and future guests!

10/10 Excelente

Kristin

Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Thank you for the 5 out of 5 Stars Review Kristin! Please know your feedback is greatly appreciated by our staff and future guests!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Please know your feedback is greatly appreciated by our staff and future guests! Thank you for staying with us!

8/10 Bueno

Laurent

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien dans l'ensemble
Mis a part une odeur d'humidité dans la chambre aucun autre point négatif concernant l'hôtel. Literie confortable, réservation pour 4 personnes et 4 serviettes de toilette (suffisamment rare pour être signalé). Petit déjeuner de bonne facture (yaourt Activia par exemple).
Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Sachez que vos commentaires sont grandement appréciés par notre personnel et nos futurs invités ! Merci de rester avec nous!

8/10 Bueno

Rebecca

Le gustó: Personal y atención, estado de la propiedad e instalaciones
We picked this property specifically because they offered a shuttle in a 10 mile radius according to Expedia website. We intended to use this to get to the downtown area of Portsmouth. Upon check-in, we were told they no longer have a shuttle. When I went to the room, I discovered the king bed I paid for 8 months ago was instead two double beds with no couch. The front desk staff was very sweet and explained if booked on Expedia, there is no guarantee and that Marriott members have priority over room selection. 30 minutes later, they were able to put us in the room we booked. If I come back to the area, I’ll stay downtown since I will now have to pay for parking or an Uber to go there now.
Se hospedó 1 noche en agosto de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Hello Rebecca, we're sorry to hear your stay with us was such a hassle. Please know that was never our intention, and can only hope everyone's stay is pleasant and relaxing. Still, we appreciate the feedback and thank you for choosing to stay with us!

2/10 Terrible

Kerri

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Hello Kerri, We're sorry see your time with us wasnt a pleasant one. Still, we want to thank you staying with us and hope a future stay will exceed the last.

8/10 Bueno

Marlene

Se hospedó 1 noche en julio de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Please know your feedback is greatly appreciated by our staff and fellow travellers looking for an ideal location to stay when in the area. Thank you for staying with us!

10/10 Excelente

James, Berkeley

Se hospedó 1 noche en julio de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Thank you for the 5 out of 5 Star Review James ! Please know your feedback is greatly appreciated by our staff and fellow travellers looking for an ideal location to stay when in the area.

10/10 Excelente

Elizabeth, Springfield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I enjoyed the room. It was spacious with a variety of seating options. The bed was comfortable. The room was clean and had toiletries I liked the walk in shower. I find the tub showers difficult to get in and out of. The one of the things I didn’t like was that there was no hand soap for washing hands. Had to use the shower gel. Over all it was a nice stay. Wish we had been able stay longer.
Se hospedó 1 noche en julio de 2023
Respuesta de FFI Stayee el 9 sept. 2023
Thank you for the 5 out of 5 Star Review Elizabeth! Please know your feedback is greatly appreciated by our staff and fellow travellers looking for an ideal location to stay when in the area.

8/10 Bueno

Yohannes

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We have a wedding to attend and needed to stay overnight. We found Fairfield inn convenient location, friendly staff, good service and clean room. What else you ask for. Thank you.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Debbie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Rita

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Area was convenient to downtown dining, shopping and wakable (slightly over a mile) from the hotel. Also, the complimentary breakfast was above our expectations . . . variety of hot and cold items. All of the staff members were friendly and very helpful.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Eileen

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jody

Se hospedó 1 noche en junio de 2023

10/10 Excelente

David

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención
Solid one night hotel nice lobby and morning service Staff was friendly and helpful
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Scott

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quick one night stay.
Very friendly staff greeted us when we arrived. Room was clean and spacious. Very comfortable. Breakfast had a good selection. And check out was simple and easy.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Jessica

Se hospedó 1 noche en enero de 2023

10/10 Excelente

zane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is located close to most clubs,restaurants and entertainment....Staff very polite and helpful...Love to give Cash Williams a big shout out...It was my wife and I Anniversary...He made our stay very worthwhile.

4/10 Mediocre

Adam

Se hospedó 1 noche en enero de 2023