2/10 Terrible
Joel
Viajó con su pareja
8 oct. 2025
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Clean room. My stay started off on the wrong foot with the front desk staff being misleading. They offered us a discount on parking if we attended what they described as a “complimentary breakfast.” In reality, it was a high-pressure timeshare presentation. We couldn’t make it to the breakfast, and they treated it like missing a doctor’s appointment without notice—saying we would be charged regardless.
Ultimately, they charged us the full $50 per night for parking. To make matters worse, they even sent us an email confirming a parking refund, but the card they issued it to wasn’t even ours. The entire experience was chaotic and unprofessional.
The Murphy bed in our room was noisy and uncomfortable to use, and the atmosphere of the hotel was anything but relaxing. One particularly disturbing moment was when I was sitting in the lobby and witnessed a loud staff meeting where management was yelling at housekeeping employees right in front of guests. Who holds staff meetings in the lobby like that? It was shocking and unprofessional.
Behind the scenes, the setup is clearly designed to funnel guests into high-pressure timeshare sales pitches. The entire experience felt deceptive and manipulative.
This was one of the worst stays I’ve ever had. I will never return, and I’ll make sure to warn others to avoid this place as well.
Joel
Se hospedó 2 noches en septiembre de 2025