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Opiniones sobre Hampton Inn Portland Downtown - Waterfront

2.5 out of 5
Hampton Inn Portland Downtown - Waterfront
209 Fore St, Portland, ME

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 602 de 1004 opiniones" "
Evaluación: 8 - Bueno. 265 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 86 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 30 de 1004 opiniones" "
Evaluación: 2 - Terrible. 21 de 1004 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ricardo Araya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bien situado cerca de los nuelles y sus restaurantes u las salidas a las autopistas
Respuesta de General Manager el 5 nov. 2022
Thank you for sharing your feedback.

10/10 Excelente

Maria Alicia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personal muy amable y eficiente
Se hospedó 1 noche en abril de 2022
Respuesta de Hampton Inn Portland el 7 may. 2022
Thank you for the kind comments. We hope to welcome you back soon.

8/10 Bueno

Anthony

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 3 may. 2024
Thank you for sharing your feedback with us. I am glad to hear you enjoyed your stay.

10/10 Excelente

AJ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 3 may. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

Amy

Viajó con su familia y niños pequeños, Viajó con mascotas
Great location and nice hotel. We wanted a place with a pool and one that was pet friendly and good for families. This was all that. The pool water was too cold and that was the only negative.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Thank you for sharing your feedback with us. I am so glad to hear you enjoyed your stay.

6/10 Aceptable

kunie

Le gustó: Limpieza
No le gustó: Servicios
The hotel is in very good location. It has the basic amenities. I believe it is over priced though.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 14 abr. 2024
Thank you for sharing your feedback. I am sorry you felt the hotel over priced.

10/10 Excelente

colin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walking distance to the waterfront.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Thank you for sharing your feedback with us.

4/10 Mediocre

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
We were shocked to find out the only onsite parking was valet for $35 per night! We were told to park on the street but the car could be towed!! Nothing about the parking was in their website so we found this unacceptable. Especially after a long day driving to get this messagemeans we will not go to this property again
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you for sharing your feedback with us. Expedia clearly lists our valet fee on the main booking page so I apologize the parking fee was a surprise to you. I hope you otherwise enjoyed your stay.

8/10 Bueno

Annie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super hôtel
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Michael D

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable room, good breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 7 abr. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

Lawrence, Oswego

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place. Comfortable, nice people. Great location in downtown Portland. Wasn't thrilled that valet is the only parking available.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 30 mar. 2024
Thank you for sharing your feedback with us. I am glad to hear you enjoyed your stay.

10/10 Excelente

Angela, Roxbury

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 31 mar. 2024
Thank you for sharing your feedback with us. We are so glad you enjoyed your stay.

10/10 Excelente

Brandon

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 14 abr. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

Mary Ellen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you to Daniel, at the front desk, for the wonderful service and great attitude.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 23 mar. 2024
Thank you for sharing your feedback with us. I am happy to hear you enjoyed your stay and thank you for your kind words about Daniel. We hope you come back and visit us again soon.

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 24 mar. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

DK

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 7 abr. 2024
Thank you for sharing your feedback with us. I am so glad to hear that you enjoyed your stay.

6/10 Aceptable

Josie

Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 5 abr. 2024
Thank you for sharing your feedback with us. I hope that you enjoyed your stay.

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, servicios
Quiet, close to everything, clean
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 15 mar. 2024
Thank you for providing your feedback to us.

8/10 Bueno

Emmett, Burbank

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Peter

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicely situated downtown. Breakfast was poor and served on paper plates.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 23 mar. 2024
Thank you for sharing your feedback.

10/10 Excelente

whitney

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Lovely stay and breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 4 mar. 2024
Thank you for sharing your feedback with us. We are glad to hear you enjoyed your stay and our breakfast.

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent experience and great services
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed your stay and hope you come back and visit us again in the future.

10/10 Excelente

Brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walkable and staff were helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 25 feb. 2024
Thank you for sharing your feedback with us. I am glad to hear you enjoyed your stay.

10/10 Excelente

William, Franklin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and convenient. Desk clerk suggested fabulous restaurant for dinner.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 20 feb. 2024
Thank you for sharing your feedback with us. I'm glad to hear you enjoyed your stay and hope you come back and visit us again in the future.

10/10 Excelente

colleen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a wonderful stay at the Hampton Inn. The rooms were very clean and spacious for a family of four. The pool was a hit with our two young children. We enjoyed the complementary breakfast, it had all our favorites. The hotel staff were very friendly and attentive. The location was perfect, very close to many delicious restaurants and shopping. Overall, I highly recommend for families traveling with children. We’re looking forward to our next trip to Portland and stay at the Hampton Inn.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 19 feb. 2024
Thank you for sharing your feedback with us and for your kind words about our staff. I am so glad to hear you enjoyed the stay and we look forward to hosting you the next time you visit Portland.

8/10 Bueno

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a long wait at the front desk checking in. The woman at the front desk was very efficient and extremely pleasant. Just a long wait as many people were checking in at once. The line was long
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 19 feb. 2024
Thank you for sharing your feedback with us. I am sorry the check in wait time was so long. I am glad to hear the desk agent took care of you once the line quieted down and we hope you enjoyed the rest of your stay.

8/10 Bueno

Lori

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 23 mar. 2024
Thank you for sharing your feedback.

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hampton Inn is affordable, basic accommodation. WiFi was not easy to access and the additional $35 parking fee was not expected.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 18 feb. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Thomas

Le gustó: Estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 10 feb. 2024
Thank you for sharing your feedback with us

6/10 Aceptable

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Within walking distance of many different places to eat. The hotel was nice. Booking through Expedia was not a good experience. We thought we were getting a top floor suite, ocean view. When we checked it, the front desk said we were on the second floor and as soon as I stated that we booked an ocean view, she gave us a ocean view, but not a king bed suite. Disappointed with Expedia.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 3 feb. 2024
Thank you for sharing your feedback. I am sorry to hear your booking experience was not a better one. I do hope you will come back and visit us again in the future.

8/10 Bueno

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a lovely hotel, the only problem we had was they didn’t notify us that the valet parking was $35 and you had to use it, if you wanted to park on the property
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 30 ene. 2024
Thank you for sharing your feedback. I am glad to hear you enjoyed your stay. Our parking information and fee are both posted on Expedia so I am sorry that it was not clear. I hope you come back and visit us again in the future.

6/10 Aceptable

Guillermo

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 31 ene. 2024
Thank you for sharing your feedback with us. I am sorry to hear your stay was not a better one. I hope you will come back and visit us again in the future.

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was close to the old port and all kinds of shops and restaurants
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 26 ene. 2024
Thank you for taking the time to share your feedback with us. I am so glad to hear that you enjoyed your stay.

10/10 Excelente

Kerry

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Maine in the winter is beautiful! My girlfriends and I had a weekend getaway and we love staying in Portland at the Hampton Inn Waterfront!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 26 ene. 2024
Thank you for taking the time to share your feedback with us. I am so happy to hear you enjoyed your stay and the winter wonderland that is Portland Maine. We look forward to hosting you again soon.

8/10 Bueno

Douglas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 30 ene. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Lise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 24 ene. 2024
Thank you for sharing your feedback with us. We hope you enjoyed your stay.

10/10 Excelente

Ron

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 24 ene. 2024
Thank you for sharing your feedback with us. I am so glad to hear you enjoyed your stay and hope you come back and visit us again in the future.

10/10 Excelente

Andres

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Valet was convenient, there is a late open Bar & Restaurant which was superb, the room was spacious and all the Hotel was well taken care of. The staff was the best part! friendly and approachable.
Respuesta de General Manager el 23 ene. 2024
Thank you for sharing your feedback with us and for your kind words about the hotel and the staff. We hope you will come back and visit us again in the future.

2/10 Terrible

Bonnie

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing stay
Very disappointing! We usually choose Hampton inn but Portland Hampton Inn was not at all what we expected. Homeless people passed out in lobby, shower not turn on stuck, breakfast nothing great, valet left my car on for 20 min unattended I only knew got an alert on my phone we come to Portland often will not choose Hampton inn again
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 22 ene. 2024
Thank you for sharing your feedback. I am sorry to hear your stay with us was not a better one. I will be sure to share your feedback with our team so we can make changes moving forward.

10/10 Excelente

PATRICIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 22 ene. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

GUILLAUME

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 21 ene. 2024
Thank you for sharing your feedback with us. I hope that you enjoyed your stay.

10/10 Excelente

Anthony

Se hospedó 4 noches en enero de 2024
Respuesta de General Manager el 22 ene. 2024
Thank you for sharing your feedback with us. I am so glad to hear you enjoyed your stay.

10/10 Excelente

Shalon

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 21 ene. 2024
Thank you for sharing your feedback with us.

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 21 ene. 2024
Thank you for sharing your feedback.

10/10 Excelente

colleen

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 21 ene. 2024
Thank it for sharing your feedback with us.

8/10 Bueno

Emilie

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager el 21 ene. 2024
Thank you for sharing your feedback. We hope your enjoyed your stay with us.

4/10 Mediocre

Matt

Viajó con su pareja
Le gustó: Limpieza, servicios
I love this hotel, have stayed here a dozen times probably. Unfortunately this time around was overrun with a kids hockey team or something that seemed to spend the entirety of their weekend running amok in the hallway. 20 preteen kids in the hallway, banging on our door saying they’re the FBI, running up and down the hall throwing footballs, blocking my door when I’m trying to get in my room etc. parents nowhere to be found and didn’t seem to care about anyone else this effected. I blame the parents mostly, amazing that parents were actually present, but I dunno guys give these kids what for. We all know if these were college kids/adults causing half this much mayhem they would’ve gotten booted in an instant. I don’t wanna pay $200/night to be terrorized by a league of unsupervised brats that get a pass because staff are scared to confront kids. Likely will choose a different hotel in the future
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 16 ene. 2024
Thank you for taking the time to share your feedback with us. I am sorry to hear this stay was not a better one. I will be sure to communicate the hotels failings to our staff so we can make sure instances like these don't occur in the future.

8/10 Bueno

Sabrina

Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 6 feb. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Manfred

Viajó en grupo
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 13 ene. 2024
Thank you for sharing your feedback with us.

8/10 Bueno

Brittany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 13 ene. 2024
Thank you for sharing your feedback with us.