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Opiniones sobre Courtyard by Marriott Portland City Center

3.5 out of 5
Courtyard by Marriott Portland City Center
550 SW Oak Street, Portland, OR

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 584 de 1006 opiniones" "
Evaluación: 8 - Bueno. 237 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 102 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1006 opiniones" "
Evaluación: 2 - Terrible. 43 de 1006 opiniones" "

8,8/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Rogelio Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de A el 31 mar. 2024
Thank you Rogelio, for the review. We appreciate your feedback and hope to see you during your next trip to Portland!

10/10 Excelente

oved

Se hospedó 1 noche en marzo de 2024
Respuesta de FDA el 10 abr. 2024
Hello Oved! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded.

6/10 Aceptable

vilma

Viajó con su familia
Le gustó: Limpieza
.
Se hospedó 3 noches en febrero de 2024
Respuesta de A el 27 mar. 2024
Thank you for your feedback, Vilma, we are disappointed to learn that your stay did not meet your expectations, or ours. Insights like these are invaluable and help our staff to continually improve our services. We hope you will provide us a future opportunity to show you our true abilities.

10/10 Excelente

miguel angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de RDO el 5 dic. 2023
Thank you for the kind review!

6/10 Aceptable

Patricia

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Todo bien pero me hicieron varios cargos en mi tarjeta, me cobraron 3 veces la habitación mas otros cargos o consumos que no se hicieron
Se hospedó 1 noche en agosto de 2023
Respuesta de Courtyard Portland City Center Team el 5 sept. 2023
Patricia, Thank you for taking the time to share your feedback. We apologize for the billing issues and are working with our front office team to ensure actions are being taken to prevent these challenges in the future.

8/10 Bueno

Hector Guerrero

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
La ubicación sería excelente si no fuera por tanto homeless en la cuadra
Se hospedó 1 noche en agosto de 2023
Respuesta de Courtyard Portland City Center Team el 5 sept. 2023
Hector,We value your feedback and response regarding your stay with us.We are pleased to report that there has been a noticeable change within our area since your stay. Portland continues to make strides and we are hopeful these trends will continue.

8/10 Bueno

Hector Guerrero

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buenas instalaciones. Hay mucho homeless en especial en esa manzana
Se hospedó 2 noches en julio de 2023
Respuesta de rdo el 23 ago. 2023
Thank you for the review!

6/10 Aceptable

Ricardo

The city center is currenrly an área to avoid. Very dirty, no security.
Se hospedó 2 noches en julio de 2023
Respuesta de FDA el 2 ago. 2023
Thank you, Ricardo, for the review. We appreciate your feedback!

10/10 Excelente

Marco

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Fue una estancia de un día Es un hotel cómodo y céntrico
Se hospedó 1 noche en abril de 2023
Respuesta de RDO el 2 may. 2023
Thank you for your positive review!

8/10 Bueno

Miguel

Se hospedó 5 noches en marzo de 2023
Respuesta de FDA el 30 mar. 2023
Thank you, Miguel, for the review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Angel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de FDA el 30 mar. 2023
Thank you, Angel, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

2/10 Terrible

Víctor M

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2022
Respuesta de Hotel Management el 14 ago. 2022
Hello Victor, We're sorry to see that you did not enjoy your stay with us! If you have any more information about what areas could use improvement, we'd love to hear more from you.

4/10 Mediocre

Saúl

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
There is no one who speaks Spanish in the establishment.
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Ilka

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decepción
Nos gusta hospedarnos en los hoteles de la cadena Marriott, sin embargo este no cumplió nuestras expectativas. No sólo el hotel sino toda la ciudad de Portland ha sido golpeada por la pandemia. Los restaurantes del hotel no están funcionando y el area no se sentía muy segura en las noches La habitación bien, las camas cómodas las almohadas eran pequeñas.
Se hospedó 1 noche en noviembre de 2021
Respuesta de FDA el 7 nov. 2021
Valoramos su negocio, XYZ, y nos alegra saber que su estancia fue agradable. Como muchas ciudades, Portland está trabajando arduamente para encontrar soluciones para nuestra población sin hogar. Son visitantes como usted los que continúan ayudando a que nuestra hermosa ciudad continúe recuperándose después de COVID. ¡Gracias y esperamos verte de nuevo!

8/10 Bueno

Guillermo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel bien ubicado cómodo y personal muy amable el estacionamiento costoso !!! Me hubiera encantado que no cobraran el estacionamiento!!!
Se hospedó 3 noches en septiembre de 2021
Respuesta de FDA el 15 oct. 2021
¡Muchas gracias por la evaluación, esperamos verte en una futura visita a Portland!

8/10 Bueno

gerardo

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff was great. The bed was really comfortable. We always stay at Marriott hotels. This one tho, is not up to Marriott standards. Is not that is dated, but you can see the wear and tear throughout the hotel. The furniture in the lobby looked worn out and the room was dirty with finger prints and liquid splashes. Lobby furniture was also stained. Room furniture was worn out. I was surprised to see that the shower was one of those shower stall inserts with a really bad caulking job. Other Marriotts have nice ceramic tile. The baseboards in the room and throughout hotel were dusty and dirty like they hadn't been cleaned in a long time. Carpets had stains. We stayed 3 nights so every night I noticed something different. Room service was only done once. Hotel policy, we were told. Valet only parking, is a little pricey, but that's what you get in Portland since parking is limited in that city.
Se hospedó 3 noches en mayo de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Dear Gerardo,I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Regards,Tucker Nadal

10/10 Excelente

Ariana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All of the staff members were super friendly and helpful! The view from the 16th floor is incredible. Lots of food within walking distance.
Se hospedó 6 noches en mayo de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Thank you for taking the time to share your feedback!

10/10 Excelente

Oliver

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The shop in the lobby could use a restock, but it was good otherwise
Se hospedó 2 noches en mayo de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Dear Oliver,Thank you for taking the time to share your feedback. It is always encouraging to hear when our guests enjoyed their stay. We hope to see you again when your travels bring you back to the area!Regards,Tucker Nadal

8/10 Bueno

Krisch

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Dear Krisch,Thank you for taking the time to share your valued feedback. We hope to see you again when your travels bring you back to the area! Regards,Tucker Nadal

10/10 Excelente

Eric L

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Dear Eric L,Thank you for taking the time to share your feedback. We are always delighted to hear when our guests enjoyed their stay. It is our hope you are able to return and stay with us in the future. Once again thank you for taking the time to share your feedback. Regards,Tucker Nadal

8/10 Bueno

Alejandro, San Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Tucker Nadal el 9 may. 2024
Dear Alejandro,Thank you for taking the time, to share your feedback. We always love to hear when our guests enjoyed their stay. We hope to see you again in the future!Regards,Tucker Nadal

10/10 Excelente

Audrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked how quick and easy check in and check out was I liked the tv options and the walkability to the shops and food on burnside as well as cvs!
Se hospedó 3 noches en mayo de 2024
Respuesta de A el 7 may. 2024
Hello Audrey! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

8/10 Bueno

Marcus

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
H
Se hospedó 1 noche en abril de 2024
Respuesta de A el 8 may. 2024
Thank you, Marcus, for the review. We appreciate your feedback and hope to see you during your next trip to Portland!

8/10 Bueno

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Staff were nice. Food was really good and convenient. Lots of shops and restaurants nearby. The only reason not perfect was because the room bathroom could’ve been a bit cleaner and the room view was not the best but otherwise would totally recommend. Prime spot.
Se hospedó 1 noche en mayo de 2024
Respuesta de A el 8 may. 2024
Hello Jessica! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We're sorry to hear the bathroom wasn't up to standards but we appreciate you bringing these issues to our attention so we can do better in the future. We look forward to seeing you during a future visit to Portland.

8/10 Bueno

Liliia

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There is no public parking
Se hospedó 2 noches en abril de 2024
Respuesta de A el 8 may. 2024
Thank you for sharing your feedback, Liliia, we are happy you enjoyed your visit. It’s unfortunate that our valet parking option didn’t meet your expectations. On a positive note, our City Center location offers various parking alternative, as well as public transport options, for our guests to choose from. We do hope you come stay with us again!

8/10 Bueno

Ilana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 3 may. 2024
Thank you for this review of our Hotel! We are very pleased that your stay met your expectations, as well as ours. We hope you choose to stay with us during your next trip to Portland.

8/10 Bueno

Ellen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk Team el 3 may. 2024
Hello, Ellen. Thank you for this review of the hotel. We appreciate the feedback and hope you stay with us again during your next visit to Portland.

4/10 Mediocre

Tomasz

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
This hotel has beds so tall you need a step-up stool tp climb it safely. Not a safe setup for disabled travelers.
Se hospedó 7 noches en abril de 2024
Respuesta de Regards, Jennifer C el 2 may. 2024
Hello Tomasz, thank you so much for your feedback regarding your stay. We will certainly review your feedback to ensure guest comfort. We value your input.

8/10 Bueno

Marcelo

Le gustó: Personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de Regards, Jennifer C el 2 may. 2024
Hello Marcelo, thank you for rating your stay. We hope to welcome you back soon and ensure your stay is five stars!

10/10 Excelente

MARIVIC

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome place to stay!
Se hospedó 1 noche en abril de 2024
Respuesta de A el 29 abr. 2024
Hello Marivic! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property located close to everything in the downtown.
Se hospedó 4 noches en abril de 2024
Respuesta de See you soon, Jennifer C el 2 may. 2024
Hello Stephen, I enjoyed reading your feedback. Thank you for recommending us when anyone visits Portland, OR.

10/10 Excelente

Kaitlyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de A el 29 abr. 2024
Thank you, Kaitlyn, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

6/10 Aceptable

Michaela

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de A el 29 abr. 2024
Thank you for your feedback, Michaela, we are disappointed to learn that your stay did not meet your expectations, or ours. Insights like these are invaluable and help our staff to continually improve our services. We hope you will provide us a future opportunity to show you our true abilities.

10/10 Excelente

Sanpreet

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was very clean, front desk was very helpful, and location downtown was convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de A el 28 abr. 2024
Hello Sanpreet! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

4/10 Mediocre

Jan Krista

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza
Upon check in, I was informed that we were upgraded but seemed like a downgrade when we entered our room. We got a view of the wall on the 8th floor. Felt like being in a jail cell with that wall view. Bathroom floor and shower floors had lots of hairs from previous guest so it was gross. We were too tired from a long drive to make a complaint and move to another room. The central location is the only redeeming factor of this hotel, plus the kind staff in the bar who gave me hot water when I requested. She kindly put it in a thermos and gave me mugs to bring to my room. The two ladies at the reception looked at me as if I have three heads when I asked for a kettle to make hot water. Have they never heard of this simple household device used by humans for centuries?? Overall, will not recommend. There are better hotels in the vicinity that gives better value for your hard-earned money.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team el 26 abr. 2024
Thank you for your feedback, Jan Krista, we are saddened to hear your stay did not meet your expectations, or ours. We take all feedback very seriously and relay the concerns to the appropriate department. Insights like these are invaluable and help our staff to continually improve our services. We hope you stay with us again the future so we are able to show you our true abilities.

10/10 Excelente

Maura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de A el 27 abr. 2024
Thank you Maura, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de A el 26 abr. 2024
Thank you, Michael, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Ginessa

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great stay very comfortable, clean, and inviting place to be.
Se hospedó 3 noches en abril de 2024
Respuesta de A el 26 abr. 2024
Hello Ginessa! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I enjoyed the stay~
Se hospedó 4 noches en abril de 2024
Respuesta de A el 26 abr. 2024
Thank you, Robert, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de A el 26 abr. 2024
Thank you Carlos, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Darrin

Viajó en grupo
Friendly staff. Clean rooms. Good gym
Se hospedó 1 noche en abril de 2024
Respuesta de A el 23 abr. 2024
Hello Darrin! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

10/10 Excelente

Oscar

Se hospedó 1 noche en abril de 2024
Respuesta de Tucker Nadal el 14 may. 2024
Dear Oscar,Thank you for taking the time to share your feedback. It is always encouraging to hear when our guests enjoyed their stay. We hope to see you again when your travels bring you back to the area!Regards,Tucker Nadal

4/10 Mediocre

Junko

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de A el 23 abr. 2024
Thank you for your feedback, Junko, we are disappointed to learn that your stay did not meet your expectations, or ours. Insights like these are invaluable and help our staff to continually improve our services. We hope you will provide us a future opportunity to show you our true abilities.

10/10 Excelente

Vijayta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I love this this place
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 20 abr. 2024
Hello Vijayta. I am very happy to hear about your positive stay at the hotel! We take pride in making a safe, comfortable, and FUN place for people to visit. We hope you choose us for your next trip to Portland OR. Take care, and we hope to see you soon.

10/10 Excelente

Renee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean as always.
Se hospedó 2 noches en abril de 2024
Respuesta de A el 19 abr. 2024
Hello Renee! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

10/10 Excelente

Clay

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great place to stay if you want to be able to walk to all the things Portland has to offer. We got to the hotel at 9am and they even let us get into our room right away, which was much appreciated only have 2 hours of sleep!
Se hospedó 2 noches en abril de 2024
Respuesta de A el 19 abr. 2024
Hello Clay! Thank you for the wonderful review! Our staff takes pride in ensuring our guests enjoy their stay and we’re pleased to hear we succeeded. We look forward to seeing you during a future visit to Portland.

6/10 Aceptable

blake

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de A el 19 abr. 2024
Thank you for your feedback, Blake, we are disappointed to learn that your stay did not meet your expectations, or ours. We hope you will provide us a future opportunity to show you our true abilities.

4/10 Mediocre

sahara

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
upon arriving at our room, we encountered several cleanliness issues, including an unvacuumed floor with visible debris such as a rubber band, a hair tie, and toenail clippings. I reported these issues to the front desk immediately. The staff responded by offering a room change, which we declined, hoping instead that our concerns would be quickly addressed in our assigned room. A cleaning crew was dispatched, but only after a few hours, and our complaint was apparently not documented as I had to reiterate it during checkout.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 20 abr. 2024
Hello Sahara, Thank you for providing transparent feedback about your stay. I am incredibly sorry that the room you were given was littered with debris. Cleanliness and comfort are very important to us and we want to make sure we are addressing any and all issues regarding these matters. I will be passing this review over to our housekeeping team to ensure that we are prioritizing the comfortability of our rooms. I am very sorry again that this was an issue you encountered during your stay. If you choose to return to Portland, we sincerely hope you stay with us again so we can give you the Portland Welcome you deserve!

10/10 Excelente

Lesly

Se hospedó 2 noches en abril de 2024
Respuesta de A el 8 may. 2024
Thank you, Lesly, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!

10/10 Excelente

Briseida

Se hospedó 2 noches en abril de 2024
Respuesta de A el 8 may. 2024
Thank you, Briseida, for the wonderful review. We appreciate your feedback and are excited to see you during your next trip to Portland!