Las calificaciones se basan en 360 reseñas verificadas

4,2 de 5
El 86% de los huéspedes lo recomiendan
4,2 Limpieza de las habitaciones
4,2 Servicio y personal
4,1 Comodidad de las habitaciones
4,0 Características del hotel
Reseñas verificadas de Expedia
4 de 5
Recomendado
para todos
por un pasajero verificado

La situación del hotel es excelente.

Publicado el 20 may. 2015
Las instalaciones están un poco deterioradas y necesita una renovación. A pesar de todo, la situación lo compensa casi todo.
Comentario de la gerencia del hotel
14 dic. 2015 por Covas, la gerencia del hotel
Estimado cliente, Muchas gracias por sus comentarios. El hotel está cerrado para renovaciones et reabrirá en Mayo 2016. Ha sido un placer recibirlo en nuestro Hotel. Esperamos volver a verlo en una próxima oportunidad. Un cordial Saludo Rui Gonçalo Covas - Gestor de Unidad
5 de 5
Recomendado
para todos
por Anonymous

Buena localización, el desayuno

Publicado el 13 ene. 2011 en RatesToGo
Buena localización, el desayuno bien. El hotel necesitaría una reforma.
5 de 5
por un pasajero verificado

Este cliente dejó un puntaje únicamente Publicado el 20 dic. 2019
4 de 5
por un pasajero verificado

Publicado el 14 nov. 2019
aangenaam hotel met vriendelijk personeel. mooie omgeving
Comentario de la gerencia del hotel
18 nov. 2019 por MF, la gerencia del hotel
Dear Guest, Thank you very much for your comments. We look forward to a next visit. Our best regards Mónica Fernandes Guest Service Manager
3 de 5
por un pasajero verificado

Publicado el 13 nov. 2019 en Hotels
Super Lade des Hotels, leider unangenehme Gerüche im Zimmer, defekte Abläufe Toilette ?
Comentario de la gerencia del hotel
25 nov. 2019 por MF, la gerencia del hotel
Dear Guest, We apologize for any inconvenience caused during your stay and we are sorry that our hotel did not meet your expectations. We have already notified our management and we are working together on ways to improve our service. We want to thank you for sharing this information with us because we can only improve with the feedback provided by our guests. Best regards, Mónica Fernandes Guest Service Mnager
4 de 5
por un pasajero verificado

Publicado el 31 oct. 2019 en Ebookers
Comentario de la gerencia del hotel
14 nov. 2019 por MF, la gerencia del hotel
Dear Guest, thank you very much for your rate. Best Regards Mónica Fernandes Guest Service Manager
2 de 5
por un pasajero verificado de Alvor Portimao

Publicado el 20 oct. 2019
From outside the building was very impressive and so were the grounds.The communal areas were tastefully done and spacious except for the dining areas where the tables were very close to each other so you couldn’t converse privately. The games room only had a pool table in it and not much else. There were little steps throughout the building that I am amazed no one has tripped up or down as it’s a dark hotel and you don’t always realise they are there. Our room was grubby and we were on the sixth floor that had a balcony,but when sat in the chairs we could not see the sea etc as the wall was up to eye level. The bedding,towels and bathrobes were old and worn out.The bath was very small and there were cracks in the floor tiles. The staff were very pleasant and helpful,but distant. The music played on the piano at breakfast although beautifully done was very depressing to start the day off.The entertainment was what I would expect in a 3 star hotel. There was no atmosphere here ,quite an odd feeling. The pool area was good,but worn out towels and the umbrellas were stained. We had a lovely big bed,but it had too many layers beneath and the duvet was thick making it hot to sleep in. When the wind was up it howled through the apartment very loudly There was nothing to do ,but sit on a beach which you now have to pay to hire the loungers or go into the town.One you have done that it’s boring. We caught the tour bus to Portimao which was like a concrete jungle.
Comentario de la gerencia del hotel
21 oct. 2019 por MF, la gerencia del hotel
Dear Mrs. "CarolMathias", Thank you for choosing Pestana Alvor Praia for your stay and thank you for your feedback. We regret that your experience did not meet your expectations. We hope you will give us the opportunity to regain your trust during your next stay. Best regards, Mónica Fernandes Guest Service Manager
5 de 5
por un pasajero verificado

Publicado el 12 oct. 2019
Comentario de la gerencia del hotel
21 oct. 2019 por mf, la gerencia del hotel
Dear Guest, We thank you for your rate. Best Regards Mónica Fernandes Guest Service Manager
5 de 5
por un pasajero verificado

Publicado el 10 oct. 2019
Comentario de la gerencia del hotel
21 oct. 2019 por mf, la gerencia del hotel
Dear Guest, We thank you for your rate. Best Regards Mónica Fernandes Guest Service Manager
4 de 5
por un pasajero verificado

Publicado el 8 oct. 2019
Beautiful place, great location, service for breakfast buffet wasn’t that good, took for ever to get coffee...or tea...and that’s all staff had to do
Comentario de la gerencia del hotel
8 oct. 2019 por MF, la gerencia del hotel
Dear Guest, thank you very much for your comments. Looking forward to a next visit. Our best regards Mónica Fernandes Guest Service Manager
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