Una playa cerca, arena blanca

Opiniones sobre Hawks Nest Motel

3.5 out of 5
Hawks Nest Motel
3-5 Yamba Street, Hawks Nest, NSW

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 163 de 258 opiniones" "
Evaluación: 8 - Bueno. 79 de 258 opiniones" "
Evaluación: 6 - Aceptable. 10 de 258 opiniones" "
Evaluación: 4 - Mediocre. 5 de 258 opiniones" "
Evaluación: 2 - Terrible. 1 de 258 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Carole, Sydney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Michelle obviously loves her job. The motel isn’t posh, but is excellent value for money, very comfortable with speedy wifi in a quiet, picturesque location. The pelicans at the end of the street are a bonus. This is my second time here and I’ll be back.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Hawks Nest Motel el 3 ene. 2021
Hi Carole Thank you very much for your review - I do love my job and Hawks Nest. It is a lovely place to visit. Hope to see you again soon. Regards Michele

10/10 Excelente

Robyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Neat as a pin and cosy.
The room and premises were spotlessly clean and very well maintained. Staff most friendly and obliging. Very comfy bed. Kitchen in the room was excellent and made life easier as the weather was dismal.
Se hospedó 2 noches en octubre de 2020
Respuesta de Hawks Nest Motel el 30 oct. 2020
Hi Robyn Thank you very much for your review. It was unfortunate that the weather wasn't better for you but maybe next time! We pride ourselves on clean comfortable accommodation with a smile. Cheers and hope to see you again. Michele & Peter

10/10 Excelente

Lee, Sydney NSW

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, comfortable, close to amenities, shops and beaches. Friendly management.
Se hospedó 3 noches en octubre de 2020
Respuesta de Hawks Nest Motel el 30 oct. 2020
Hi Lee Thanks. It is lovely to receive reviews that shows you were obviously happy with the service and facilities we offer - we aim to please with excellent friendly customer service. We are very close to everything and an easy walk or drive - glad you had a good time. Regards Michele

10/10 Excelente

John, Sydney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a lovely room with pool access. Spacious. Michelle was really helpful with advice on where to eat on a Sunday. Very friendly
Se hospedó 1 noche en octubre de 2020
Respuesta de Hawks Nest Motel el 30 oct. 2020
Hi John Thank you and it was a pleasure to assist you. We have a lovely region and it is nice that our guests can experience it also - see you again. Michele & Peter

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de Hawks Nest Motel el 30 oct. 2020
Hi Thank you for your review and we hope you can visit again soon. Cheers Michele & Peter

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de Hawks Nest Motel el 18 oct. 2020
Dear Anonymous Thank you for the great review of 5 out of 5. Michele

10/10 Excelente

KP, ACT

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place to stay. Staff are very friendly and welcoming.
Se hospedó 1 noche en octubre de 2020
Respuesta de Hawks Nest Motel el 17 oct. 2020
Hi KP Thank you for taking the time to review us and we certainly hope to see you again soon. Michele

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Hawks Nest Motel el 10 oct. 2020
Hi Anomymous Thank you for taking the time to place a review of our motel. You obviously enjoyed your stay and hoping you may return again in the near future. Regards Michele & Peter

8/10 Bueno

Gregory

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020
Respuesta de Hawks Nest Motel el 7 oct. 2020
Hi Greg Thank you for taking the time to give us a review, it is greatly appreciated. It appears that you were satisfied with what we have to offer our guests and what the local area offers the visitor. Michele

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2020
Respuesta de Hawks Nest Motel el 7 oct. 2020
Hello You obviously enjoyed your stay and our facilities - thank you. Hope to see you again soon. Regards Michele

8/10 Bueno

Louise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spotlessly clean, very neat rooms. Very comfy beds. The pool looked great but we didn’t use it. Very close to shops and cafes. Friendly service.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Hawks Nest Motel el 22 sept. 2020
Hi Louise Glad you enjoyed your stay and maybe next time you can test the pool which looks so inviting with this great weather we are having. Michele

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great motel close to the water
An overnight stay, very welcoming after the drive from Sydney. helpful advice on where to eat and what to see. Large quiet room, good value. Must be the cleanest motel room I have seen. Nice evening at the Golf Club
Se hospedó 1 noche en septiembre de 2020
Respuesta de Hawks Nest Motel el 19 sept. 2020
Hi Michael Thank you and it is great that our guests notice the extra effort we go to in keeping our rooms exceptionally clean and comfortable for our guests to relax and enjoy. And yes, the food at the Golf Club is good - glad you had a nice evening. See you again soon! Michele & Peter

10/10 Excelente

Mik, Sydney

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and tidy room. Friendly staff. Quiet location
Se hospedó 1 noche en septiembre de 2020
Respuesta de Hawks Nest Motel el 19 sept. 2020
Hi Mik Thank you for your thoughts, we trust that you enjoyed your stay and hope to see you again in the near future. Regards Michele & Peter

8/10 Bueno

Gerard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay
Clean and comfortable
Se hospedó 1 noche en julio de 2020
Respuesta de Hawks Nest Motel el 14 jul. 2020
Hi Gerard. Thank you for your review and we hope to see you again soon. Regards Michele

8/10 Bueno

Jo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
clean and comfortable. Everything you need for a quiet couple days away
Se hospedó 2 noches en junio de 2020
Respuesta de Hawks Nest Motel el 7 jul. 2020
Hi Jo Thank you for taking the time to review us and I am happy to hear that you found our facilities suitable and comfortable. Hoping to see you again in the near future. Regards Michele

10/10 Excelente

Neville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Large, clean & comfortable room.
On arrival the owner Michelle was very helpful explaining all the features of the area and offered a couple of suggestions on where to dine for the evening. Our room was large with a small balcony overlooking the pool. The room presented well and was exceptionally clean and inviting. The bathroom was also large giving plenty of room for two people to easily get ready at the same time. The bed was very comfortable for a good nights sleep. There is an IGA close by the Motel if needed and Tea Gardens is a short drive for additional shops.
Se hospedó 1 noche en junio de 2020
Respuesta de Hawks Nest Motel el 18 jun. 2020
Hello Neville. I am super happy that you enjoyed your experience at Hawks Nest Motel and that we supplied you with enough information to make things a little easier to find and explore this beautiful area. Hoping you can visit again soon. Thanks Michele

10/10 Excelente

Carole, Sydney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Michelle couldn’t have been more helpful or informative
Se hospedó 1 noche en junio de 2020
Respuesta de Hawks Nest Motel el 18 jun. 2020
Hi Carole Cheers, it was a pleasure chatting with you and letting you know what we had to offer our guests both in-house and in the local area. We are lucky indeed to have this little piece of paradise! Hope to see you again on one of your road trips. Take care. Michele

10/10 Excelente

J scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
definite 4 rating.
The room we stayed in was completely renovated. The owner is in the process of upgrading the entire complex. Very helpful at check in.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Anthony, Corlette

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It was clean well presented and convenient. Quite satisfactory for our puposes.
Se hospedó 2 noches en febrero de 2020
Respuesta de Michele el 9 abr. 2020
Thank you Anthony. Glad that we met your expectations and hope to see you again soon.

4/10 Mediocre

Mike, The Entrance NSW

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had to cancel this booking as our house got flooded and we could not leave the area as we needed to clean up see insurers ect. I contacted the manager and she refused to assist or give me a credit because I had made the booking online. Very disappointed with the lack of empathy.
Se hospedó 3 noches en febrero de 2020

6/10 Aceptable

Carolyn

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Clean and comfortable
Accommodation was clean and comfortable although our room was not serviced while we were there.The room had a kichenette, a large bathroom and a balcony. The balcony was a handy space that we used a lot. However we were puzzled by rules concerning family groups using the BBQ area. Our visiting daughter and son in law felt most unwelcome when they joined us for a BBQ and were told they must leave by 8.30. No one else was using the area, it was raining and we certainly weren't noisy! Very offputing!
Se hospedó 3 noches en febrero de 2020
Respuesta de Michele el 9 abr. 2020
Hello Carolyn As new owners of the Hawks Nest Motel since your stay, we hope that you do return, we would be only too happy for your family to join you in the BBQ area. We try to create a nice family atmosphere and no better way than with an Aussie BBQ. Our focus is on good customer service along with comfortable and clean facilities. Not to mention a great pool area. We hope to welcome you in the near future. Regards Michele & Peter

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the location and the swimming pool there is room for improvement in regards to cleanliness
Se hospedó 1 noche en enero de 2020
Respuesta de Di el 29 ene. 2020
thanks for your review, I'm sorry you didn't identify yourself, so that we can check the issue you in your room because we pride ourselves on our cleanliness

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Waterfront location.Close to everything. Spotless rooms and comfy beds. The swimming pool was amazing and the hosts were very cordial and welcoming. Perfect holiday destination. Thanks Golam
Se hospedó 2 noches en enero de 2020
Respuesta de Di el 22 ene. 2020
we are pleased you enjoyed beautiful Hawks Nest and the facilities we offer at the Motel

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de di el 22 ene. 2020
thank you for your kind review

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In a good location and great value at a busy time of year
Se hospedó 4 noches en diciembre de 2019
Respuesta de di el 4 ene. 2020
thanks for your review. Hope to see you again sometime

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de di el 1 ene. 2020
thank you for kind review

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en diciembre de 2019
Respuesta de Di el 28 dic. 2019
thank you for your review. We hope to see you again sometime

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
The hotel is in a good location. The room was clean on the inside. There was a huge spa bath with a shower over it that made it extremely hard to get into to have a shower and was very slippery to get out of .unsafe.Also steep stairs with a very scary rickety rail at the top. there were gaps around the entrance door frame that allowed insects to come into the room. The door rattled all night sounding like someone trying to get in as it was so loose. The balcony had cobwebs as did the pool area .the pool furniture was dirty. The man who ran the place was extremely rude to my daughter who visited us on the 2nd day as she lives close-by. The reason that i booked this hotel was so that we could be close to our daughter's house where we spend most of our time and soas my grandchildren could have a swim and maybe dinner with us there. The owner told us the children couldn't swim in the pool and that my daughter and grandchildren were not allowed in our room. There was noone in the pool the children were well behaved and quiet. For some reason he said there's only 2 ppl allowed in that room as if we would have 3 adults and 2 children in small room with 1 bed. He was unreasonable and upset my daughter and us. The children have been welcomed for a visit at many other hotels where we have stayed over the years .never come across such a nasty unreasonable person. also pretended that he was just the cleaner. Not good business especially at Christmas. Donot recommend and will not ret
Se hospedó 2 noches en diciembre de 2019
Respuesta de DI el 28 dic. 2019
Dear Pam and Brian Leopold, thanks for your review. The upstairs spa room with river views does have a big spa, most guests really enjoy that feature, and bath mats are supplied so that the floor wont be slippery.We will look into the rattling door,and apologise for the inconvenience, we have not had any previous comments. I'm sure you will understand, that with level 3 water restrictions in place, and the current fall out of ash from the bush fires, its very difficult to keep the pool furniture as clean as we would like it. We turned a blind eye to your grandchildren swimming in the pool with you, even though the sign at the gate is GUESTS ONLY. Hawks Nest has the most beautiful beaches and Tea Gardens has a public swimming pool. Your daughter was noticed walking a dog on the property, to take it for a swim, and then drove off in a car that had been parked on site all night. We had no idea how many people actually stayed in the room. Had you given us the courtesy of asking if you could have family over, we would not have needed to confront you, but simply welcomed you all to enjoy the facilities. It was a case of miscommunication , and it was never our intention to upset you. Should you choose to stay with us again, I would recommend a room on the lower ground floor, with easy access to the shower.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great hosts, great place, love the beaches and place
Se hospedó 1 noche en diciembre de 2019
Respuesta de Brett and Di el 27 dic. 2019
thanks so much for the kind review, we are glad you enjoyed your stay

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de di el 27 dic. 2019
thanks choosing to stay at Hawks Nest Motel and for the great review

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2019
Respuesta de di el 2 dic. 2019
Thanks for your kind review Timothy

4/10 Mediocre

Jacqueline

No le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2019
Respuesta de di el 20 nov. 2019
Hi Jacqueline, thanks for the review. Could you please send me an email with details of your concerns, so that I can address the issues. Kind regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well positioned, our room had water views, quite spacious, seriously comfortable beds.
Se hospedó 3 noches en octubre de 2019
Respuesta de di el 31 oct. 2019
thanks for kind review

10/10 Excelente

Carole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
First rate Motel, excellent Hosts, excellent accommodation in quiet area of beautiful Hawks Nest. Would recommend this Motel to everyone and will definitely stay here again.
Se hospedó 4 noches en octubre de 2019
Respuesta de di el 31 oct. 2019
thanks for your review, we hope to see you again sometime

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay went really well. The motel is well run, well located and our room was perfect for our family. I’d happily return for another stay.
Se hospedó 1 noche en octubre de 2019
Respuesta de di el 31 oct. 2019
thanks for your review, we hope to see you again some time

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de di el 31 oct. 2019
Thank you for the review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really good sized family room - clean, everything we needed for an overnight stay - just sorry we didn’t have time to use the pool - looked lovely!
Se hospedó 1 noche en octubre de 2019
Respuesta de di el 31 oct. 2019
thanks for your kind review, we hope to see you agian some time

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very quiet and Great location. Friendly helpful hosts. Nice having a back balcony for fresh air. Had all we needed including the cutlery etc.
Se hospedó 3 noches en octubre de 2019
Respuesta de brett el 10 oct. 2019
thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de brett el 10 oct. 2019
thank you

8/10 Bueno

Barry

Le gustó: Limpieza, personal y atención, comodidad de la habitación
A magic part of Australia
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
location was lovely, clean room and friendly management
Se hospedó 1 noche en septiembre de 2019
Respuesta de Di el 26 sept. 2019
Thanks for staying with us. We appreciate your revew

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Di el 26 sept. 2019
Thanks for your review.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Di el 26 sept. 2019
thanks for your review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
The property was just lovely, only wish we could have stayed longer Lovely staff Very helpful Nestled in suburbia away from the hustle and bustle but close enough to go out if want No road noise at all, Just great !!
Se hospedó 1 noche en septiembre de 2019
Respuesta de DI el 20 sept. 2019
thanks for your kind review. Really happy that you enjoyed your stay

8/10 Bueno

jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Near beach
Comfortable, quiet and in a pretty spot.
Se hospedó 1 noche en agosto de 2019
Respuesta de di el 12 sept. 2019
Thanks for your review. We happy you enjoyed Hawks Nest

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en agosto de 2019
Respuesta de di el 12 sept. 2019
Thanks so much for your kind review

10/10 Excelente

Bob, Sydney

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely neat & tidy lil motel, well run by considerate people. Didn’t get a chance to use the pool but the room was clean & very comfortable. Thanks Di for providing just what I needed in Hawks Nest.
Se hospedó 1 noche en agosto de 2019
Respuesta de di el 12 sept. 2019
Thanks Bob, for your kind review. We look forward to seeing you again sometime

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de di el 12 sept. 2019
Thank you for your review

10/10 Excelente

Valérie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de di el 12 sept. 2019
Hi Valerie, we happy you enjoyed your stay with us. Thanks for the review

10/10 Excelente

Gayle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly owners. Great location. Comfortable room
Se hospedó 7 noches en agosto de 2019
Respuesta de Di el 14 ago. 2019
thanks for your kind review. We hope you can stay with us again sometime