First off when we got there the door was unlocked, I just figured they forgot to set the code, but later found the code machine didn't work. We all had driven nearly four hours and needed to put our cold items in the fridge, but before doing so we had to clean it. The countertops had some spots that were also dirty and sticky, along with the microwave. As we tried to cook supper we discovered that the oven was not only dirty, but also still covered in the oven cleaning solution. We had to clean it as well. After supper, when trying to clean up the kitchen we then found that the dishwasher had been neglected for some time due to all the nasty, gross things growing inside it. We decided not to spend our time cleaning that, so we hand washed the dishes, which we had to scrub old food off, before using. After supper was bath time for the kids. We went to the bathroom and after pulling the curtain back I found dirt rings and hair, lots of hair, in the tub. GROSS! There was even a shampoo bottle ring! I went to another bathroom thinking we would just use that one. Wrong. It was dirty as well. Either way I had to clean one for the kids. The shower curtains also had mildew on them. Yuck! The light switches in the master bathroom were also filthy. So many thing were dirty. The carpet looked as if it had been not vacuumed due to finding food, hair, again lots of hair! We tried using the vacuum, it did not work. Since we could not check in until 4:00, we did not make it to the place until sometime after 4:30. By the time we had discovered all the things that were wrong it was already after 5. Pristine Properties was closed. We had to wait until the next day to talk with them. While up at the Pristine Properties building there was a note on the door requiring one person from a party at a time. While I was inside telling them how dirty it was, while no one but myself was wearing a mask, the lady did not seem to care about our problems. Her solution was I'll send someone over to clean it for you. Really?! I already did it! It had to be done in order for us to have stayed the night. It should have been cleaned properly before we got there! My family has been going to Cape San Blas for several years. My grandmother who was with us said they have gotten bad about their up keep and cleanliness over the last few years. It use to not be like this. We are tired of arriving at dirty places that make us pay hundreds in cleaning fees. I think we are done with the Cape.