4/10 Mediocre
Leslie H.
22 ago. 2023
Le gustó: Limpieza
Disappointed with Property Manager
Upon arrival we realized we had no hot water. When trying to contact property manager the cell & Wi-Fi service was horrible. Finally made contact with Justin from Pristine Properties once we were in town. He was very nice & stated he couldn’t fix the problem with hot water until Saturday. Once we returned from dinner, my husband & 2 of his friends hooked up an extention cord (our cord!) from outside the home through the downstairs bathroom to give power the tankless water heater. Justin informed me that he would send someone Saturday morning to hopefully fix the issue. The maintenance guy showed up around 12:00 eastern time as we were leaving the home. We returned to the home late that evening to a note saying an Electrician would have to come fix the issue & they couldn’t come til Monday. Thank goodness my husband & his friends are handy enough to get the issue with the hot water heater rigged enough so 8 people that were in the home would have hot water for our entire stay.
Multiple light bulbs need replacing- master bedroom closet, master bathroom vanities have lights out. The outside shower didn’t work. The thermostat I’m guessing is programmed to change 78 degrees around 11 eastern, so be prepared to get hot upstairs & downstairs until you realize you can adjust the temperature. Saturday morning myself, an adult & 4 children were literally sweating trying to get our bathing suits on to enjoy the beach! Property Manager Justin needs to do BETTER!
Leslie H.
Se hospedó 3 noches en agosto de 2023