2/10 Terrible
Mike Danielle H.
28 jul. 2025
No le gustó: Limpieza
If I could give 0 stars I would
Communicated with the owner multiple times prior to booking and check in about our situation and rental for 1 adult and 2 young kids. Paid in full for 3 weeks. Never been charged per person for renting an entire house but either way owner tried to charge additional fee for additional guest (spouse that was never staying). When refused to pay that fee, owner cancelled our reservation in the middle of our stay because spouse made the reservation and was not the primary guest even though that was discussed and documented PRIOR TO CHECK-IN throughout VRBO chat and text. Owner also lied about this to VRBO support. BEWARE owner is only out to make as much money as possible and has outrageous “house rules” so she can have leverage to threaten to cancel your reservation even when communication was had and documented. Extremely disappointed with the entire situation as owner was aware of circumstances with babies health conditions and instead tried to use that to get more money from us.
Mike Danielle H.
Se hospedó 21 noches en julio de 2025