Piscina

Opiniones sobre Holiday Inn Express Port Moresby, an IHG Hotel

3 out of 5
Holiday Inn Express Port Moresby, an IHG Hotel
Islander Drive Waigani, Port Moresby

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 33 de 119 opiniones" "
Evaluación: 8 - Bueno. 55 de 119 opiniones" "
Evaluación: 6 - Aceptable. 17 de 119 opiniones" "
Evaluación: 4 - Mediocre. 5 de 119 opiniones" "
Evaluación: 2 - Terrible. 9 de 119 opiniones" "

8,4/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ashok

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very good
Se hospedó 7 noches en abril de 2024
Respuesta de Bernadette el 29 abr. 2024
Dear Ashok, Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

James

Le gustó: Personal y atención
Front office Staff were helpful. Taxi service very close to hotel
Se hospedó 2 noches en abril de 2024
Respuesta de Bernadette el 22 abr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn,

6/10 Aceptable

Anja

Se hospedó 2 noches en marzo de 2024
Respuesta de Bernadette el 18 abr. 2024
Dear Anja,Firstly, Thank you for choosing to stay at the Holiday Inn Express and we appreciate you taking the time to do the review. I do apologize that the service provided was not to your expectation. We guarantee you that this sort of service was not to our standard so we will improve the services to our guests. Once again, I do apologize for the inconvenience caused

2/10 Terrible

Wojciech

Se hospedó 2 noches en febrero de 2024
Respuesta de Bernadette el 18 abr. 2024
Dear Wojciech,Firstly, Thank you for choosing to stay at the Holiday Inn Express and we appreciate you taking the time to do the review. I do apologize that the service provided was not to your expectation. We guarantee you that this sort of service was not to our standard so we will improve the services to our guests. Once again, I do apologize for the inconvenience caused

10/10 Excelente

Cathy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Bernadette el 16 ene. 2024
Dear Cathy,Firstly, thank you for choosing to stay at Holiday Inn Express, We appreciate you taking the time to do the review. Also, thank you for the wonderful rating of the hotel and we hope to see you again at the hotel.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Bernadette el 16 ene. 2024
Dear Michael,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review, Also, Thank you for the wonderful rating of the hotel and we hope to see you again at the hotel.

10/10 Excelente

Gail

Se hospedó 1 noche en enero de 2024
Respuesta de Bernadette el 16 ene. 2024
Dear Gail,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for the wonderful rating and we hope to see you again at the hotel.

10/10 Excelente

Alfred

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So convenient and accessible place to stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bernadette el 16 ene. 2024
Dear Alfred,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for your wonderful rating and we hope to see you again at the hotel.

10/10 Excelente

Luke

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bernadette el 16 ene. 2024
Dear Luke,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for the wonderful rating and we hope to see you again at the hotel.

10/10 Excelente

Shayne

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
i love the food and the the room
Se hospedó 5 noches en noviembre de 2023
Respuesta de Bernadette el 6 dic. 2023
Dear Shayne,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Thank you for your wonderful comments and we hope that you will stay at the hotel again,

2/10 Terrible

Jack

Se hospedó 1 noche en noviembre de 2023
Respuesta de Bernadette el 6 dic. 2023
Dear Jack,Firstly, Thank you for choosing to stay at Holiday Inn Express and we appreciate you taking the time to do the review. I apologize that the service provided was not to your expectation but I would be grateful if you can please email me on: bernadette.kavu@ihg.com and tell us about your stay. Once again I do apologize for the inconvenience caused.

6/10 Aceptable

Mark Joseph

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The lift was so noisy
Se hospedó 8 noches en noviembre de 2023
Respuesta de Bernadette el 28 nov. 2023
Dear ,Firstly, Thank you for choosing to stay at the Holiday Inn Express and we appreciate you taking the time to do the review. I do apologize that the service provided was not to your expectation. We guarantee you that this sort of service was not to our standard so we will improve the services to our guests. Once again, I do apologize for the inconvenience caused.

6/10 Aceptable

Jolami

Se hospedó 4 noches en octubre de 2023
Respuesta de Bernadette el 7 nov. 2023
Dear Jolami,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to give us a rating. Should you have any comments, please feel free to email us your comments or feedback regarding your stay.

4/10 Mediocre

Sung MIn

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Bernadette el 19 oct. 2023
Dear Mr Sung Min,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We are reaching out to you if you have time to email us if you could let us know if you encountered an issues during your stay.

10/10 Excelente

Timothy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and good dining options.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bernadette el 26 sept. 2023
Dear Timothy,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review. Thank you for your wonderful comments. We hope you will stay the hotel again.

8/10 Bueno

Hayato

Se hospedó 1 noche en septiembre de 2023
Respuesta de Bernadette el 19 sept. 2023
Dear Hayato. Firstly, thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review

10/10 Excelente

Joseph

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bernadette el 19 sept. 2023
Dear Joseph,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for your wonderful comments

2/10 Terrible

Kanokwan

Se hospedó 2 noches en septiembre de 2023
Respuesta de Bernadette el 12 oct. 2023
Dear Kanokwan,Firstly, thank you for choosing to stay at the Holiday Inn Express. Your feedback is important to us and we would love to hear from you regarding your experience that you had when you stayed at the hotel

6/10 Aceptable

Antonio

Se hospedó 2 noches en septiembre de 2023
Respuesta de Bernadette el 12 oct. 2023
Dear Antonio,Firstly, thank you for choosing to stay at the Holiday Inn Express. Your feedback is important to us and we would love to hear from you regarding your experience Hope you have sometime to email us with your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Bernadette el 22 ago. 2023
Dear Sharon,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review.

8/10 Bueno

Maria

Se hospedó 5 noches en junio de 2023
Respuesta de Bernadette el 28 jun. 2023
Dear Maria,Firstly, Thank you for choosing to stay at Holiday Inn Express. Also Thank you for giving us a score of 8. Please feel free to let us know about your stay.

8/10 Bueno

Anna

Se hospedó 2 noches en junio de 2023
Respuesta de Bernadette el 10 jul. 2023
Dear Anna,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review.

6/10 Aceptable

Sione

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Good stay. Customer Lift didnt work. Room keys often inconveniently didnot work
Respuesta de Bernadette el 3 jun. 2023
Dear Sione,Thank you for choosing to stay at Holiday Inn Express. We do appreciate you taking the time to do the review. I do apologize for the inconvenience caused during your stay. We are doing our best to fix the guest elevators. Once again, I do apologize for the inconvenience caused

10/10 Excelente

Atanrerei

Le gustó: Limpieza
The staff might need to do more customer service. Should know and be responsible when guest asked for wake up call as that is very important. And never to shout out the room number of a guest for others to hear. it is for safety purposes.
Se hospedó 5 noches en mayo de 2023
Respuesta de Bernadette el 3 jun. 2023
Dear Atanrerei,Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. I do apologize for the inconvenience caused during your stay at the hotel. We will coach our team to provide the better to our guest. Once again, I do apologize for the inconvenience

4/10 Mediocre

Gerard, Seoul

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
All the elevators in the hotel were non-operational so guests had to use the emergency stairs to access levels by foot. Room had no towels which had to be requested for to be delivered. Request had to be done in person at the front desk as phone in room was not working.
Se hospedó 1 noche en mayo de 2023
Respuesta de Bernadette el 24 may. 2023
Dear Gerald,Firstly, Thank you for choosing to stay at Holiday Inn Express. I sincerely apologize for the inconvenience caused during your stay with us. The elevators have been down since the flooding last month and we are doing the best we can to bring the services back to the guest. We appreciate you taking the time to do the review. Once again, I do apologize for the inconvenience caused.

8/10 Bueno

Kaleb, Koror

Viajó por negocios
Le gustó: Limpieza, personal y atención
Elevators were out during stay
Se hospedó 2 noches en mayo de 2023
Respuesta de Bernadette el 23 may. 2023
Hi Kaleb,Firstly, Thank you for choosing to stay at Holiday Inn Express. Also Thank you for taking the time to do the review. I Do apologize for the inconvenience caused during your stay with us. We are doing the best we can to fix the elevators which was down during the flooding.Once again, I do apologize for the inconvenience caused during your stay.

10/10 Excelente

Anthony

Se hospedó 4 noches en mayo de 2023
Respuesta de Bernadette el 21 may. 2023
Dear Anthony,Firstly, Thank you for choosing to Stay at the Holiday Inn Express. Also Thank you for taking the time to do the review. Every guest feedback is important to us in order for us to improve us services. Thank you

8/10 Bueno

Peter

Se hospedó 1 noche en mayo de 2023
Respuesta de Bernadette el 24 may. 2023
Dear Peter,Firstly, Thank you choosing to stay at Holiday Inn Express and Also Thank you for taking the time to do the review. We appreciate you taking the time to give the hotel a better rating. Once again, Thank you

8/10 Bueno

Robert

Se hospedó 2 noches en abril de 2023
Respuesta de Bernadette el 19 may. 2023
Dear Robert,Firstly, thank you for choosing to stay at the Holiday Inn Express and also Thank you for your rating for the hotel

8/10 Bueno

ROY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I often stay here when Im in port Moresby. Unlike its sister hotel Holiday Inn, this hotel is much more friendly. I got early check inn and had no problems getting breakfast which was an ordeal in other hotels in POM.
Se hospedó 1 noche en abril de 2023
Respuesta de Bernadette el 11 abr. 2023
Hi Roy,Firstly, Thank you for choosing to stay at Holiday Inn Express and also Thank you for taking the time to do the review. We appreciate your feedback

2/10 Terrible

Jordan

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
They coulfnt find my bookings and had to double pay at hotel
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Anthony

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2023
Respuesta de Bernadette el 11 abr. 2023
Dear Anthony,Firstly, Thank you for choosing to stay at Holiday Inn Express and Also Thank you for taking the time to do the review.

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and safe. Car park sometimes full.
Se hospedó 1 noche en febrero de 2023
Respuesta de Bernadette el 12 abr. 2023
Hi John,Firstly, Thank you for choosing to stay at the Holiday Inn Express and also Thank you for taking the time to do the review. We appreciate a taking the time to give us your feedback

2/10 Terrible

yusri

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Disgusting experience Rooms smells like an 1950s room No internet connection working Very old Stuff is so rude when you try to ask for anything
Se hospedó 4 noches en noviembre de 2022

6/10 Aceptable

Sanfred

Viajó por negocios
Food and drinks, pretty expensive
Se hospedó 4 noches en octubre de 2022

8/10 Bueno

Sangyoun

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 7 noches en agosto de 2022

8/10 Bueno

Les

Friendly
Se hospedó 1 noche en agosto de 2022

4/10 Mediocre

John

Viajó con su familia, Viajó en grupo
No le gustó: Personal y atención, servicios
Poor staffing
Se hospedó 2 noches en agosto de 2022
Respuesta de Anna Naime el 17 ago. 2022
Dear John, Trust you are well. Thank you for your feedback. Requesting you to please provide further details on your experience so we can look into it, review our processes to be able to better deliver to our customers needs next time. If you can please contact me on Anna.Naime@ihg.com Warm Regards Anna

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Reasonable stay
Amazingly, comfortable stay with a reasonable price. Only an issue is smell of toilet particularly in the morning.
Se hospedó 4 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Se hospedó 9 noches en febrero de 2020
Respuesta de Nikz el 19 feb. 2020
Dear Anonymous Thank you and appreciate your feed back kind regards

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
PNG
OK
Se hospedó 3 noches en diciembre de 2019
Respuesta de Hotel Management el 19 feb. 2020
Hi Joseph, Appreciate your feedback. regards Nicky Emau

8/10 Bueno

Rik, Gold Coast, Australia

Viajó con su pareja
Le gustó: Personal y atención
1. Helpful front desk staff 2. Free buffet breakfast 3. Supposed to be Non Smoking but had a terrible 1st night as cigarette smoke was flowing in via the airconditioning
Se hospedó 4 noches en enero de 2020
Respuesta de Hotel Management el 19 feb. 2020
Dear Rik, Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.

6/10 Aceptable

Malcolm, Cebu

Le gustó: Limpieza
No le gustó: Personal y atención
Hotel is convenient and I have staid there quite a few times. However, when I checked in I asked for a late check out as my flight to Manila was late in the afternoon. I was told 2pm. however, the next morning i got a call from reception paying checkout was 12pm. I explained to her about the receptionist giving me until 2pm but she would not comprise. when i complained to the manager I was told the person was a trainee. That is no excuse for poor service. Gust be warned as this hotel as poor staff and management. They think they can treat customers like dirt because this is PNG
Se hospedó 1 noche en enero de 2020
Respuesta de Nikz el 19 feb. 2020
Dear Malcolm, Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. I do apologize for the inconvenience we may have caused and the misunderstanding Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly. Sincerely, Nicky Emau

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and nice hotel in heart of city. Staff were friendly and helpful.
Se hospedó 1 noche en enero de 2020
Respuesta de Idz el 6 ene. 2020
Dear Anonymous thank you for you feedback. Kind Regards

10/10 Excelente

Malo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service and great coffee. Let me check In early.
Se hospedó 1 noche en diciembre de 2019
Respuesta de idz el 23 dic. 2019
Dear Malo thank you for your feedback. Kind Regards Ida

10/10 Excelente

Shiron

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Holiday ainn express POM
Good friendly staff ideal place for business travellers
Se hospedó 4 noches en diciembre de 2019
Respuesta de idz el 18 dic. 2019
Dear Shiron, thank you and we appreciate your feedback Kind Regards Ida

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en diciembre de 2019
Respuesta de idz el 18 dic. 2019
Thank you for your feedback, we appreciate your feedback. Best Regards Ida

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Facilities tired and needing update, eg carpets stained, tiling damaged
Se hospedó 2 noches en diciembre de 2019
Respuesta de idz el 18 dic. 2019
Dear Anonymous Thank you and appreciate your feed back Kind Regards Ida

6/10 Aceptable

Cliente verificado

Se hospedó 12 noches en noviembre de 2019
Respuesta de Idz el 1 dic. 2019
Dear Anonymous, Thank you, we appreciate your post. Kind Regards Ida

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en noviembre de 2019
Respuesta de Idz el 1 dic. 2019
Thank you, we appreciate your feedback. Best Regards Ida