Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Not a good experience overall.***PROS***- LocationCentral location with walking distance to lots of shops, cafes and the marina.- Good sizeGood sized apartment with spaced out rooms and decent sized living area and outdoor space.***CONS***- It feels dark -As you enter the building, you actually have to go down a level to get to the apartment. This gives it a very dark feel.- Cleanliness -Upon arrival, the place smelled like a curry house, which had only faded slightly by the time we departed one week later. There was even spilled curry on a table runner.There is plastic cover on the dining table, which is full of dirty smudges.There were small cockroaches throughout the place.Long black hairs in our beds.Kitchenware and benches were dirty (had to clean it all ourselves)- Property Management -As we arrived the day before New Years Eve, we spent a couple of days in the apartment (being a weekend and public holidays), before we walked down to the property manager, Elders Lifestyle (/) and told them about the state of the property.We had expectations that they would send someone to the apartment to inspect the condition (the curry smell, dirty bedrooms and kitchen, cockroaches etc), so they could at least inform their cleaners where to focus and perhaps try to do a better job.Instead, we were asked to go back and document everything that we had told them. We politely declined their offer of ‘doing their job for them’, as we after all had better things to do on our holiday.At this point – we are not sure if they have taken any action to rectify the condition of the apartment, and we feel sorry for those people who have already booked the place.- No WIFIReally? In 2024, there are still places that do not offer WIFI?