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Opiniones sobre Danfords Hotel and Marina

3.5 out of 5
Danfords Hotel and Marina
25 E Broadway, Port Jefferson, NY

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 477 de 1001 opiniones" "
Evaluación: 8 - Bueno. 274 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 130 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 77 de 1001 opiniones" "
Evaluación: 2 - Terrible. 43 de 1001 opiniones" "

8,8/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alex

Se hospedó 1 noche en agosto de 2023
Respuesta de Danfords el 17 sept. 2023
We are sorry to see we missed some marks during your stay. We hope we can welcome you back in the future and improve on what we missed!

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un bello lugar para descansar y pasear en el northshore de Long Island.
Se hospedó 2 noches en abril de 2021
Respuesta de DawnB el 23 may. 2021
Thank you for taking the time to reach out to my staff to share your feedback. We at Danfords always appreciate responses from our guests in regards to their stay.

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very confortable i think in comeback soon with my family
Se hospedó 1 noche en marzo de 2019
Respuesta de K.Gallegos Front Office Manager el 1 abr. 2019
Thank you for your feedback

8/10 Bueno

Daniel

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018
Respuesta de Hotel Management el 24 oct. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Margarita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I will do this again love it
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Angelo

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de DHMS el 25 abr. 2024
Thank you for your review!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very satisfied will be coming back again
Se hospedó 2 noches en abril de 2024
Respuesta de J.C el 17 abr. 2024
It was our pleasure to have you stay with us. It was great meeting you and look forward to seeing you again in the future.

6/10 Aceptable

Jose

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Attention and service poor we sat at the bar and grill for 30 minutes nobody came so just walked away and when they cleaned the room they took all towels away never repleced the blankets on the bed.
Se hospedó 2 noches en abril de 2024
Respuesta de J.C el 8 abr. 2024
Dear Jose,Thank you for taking the time to complete the survey.We thank you for your feedback. I would like to personally apologize for not exceeding your expectations during your visit. Your feedback gives us the opportunity to take corrective action and improve for future stays. I have shared your concerns with each department manager to ensure best practices are in place.We hope you will give us another opportunity should your travel plans bring you back to the beautiful area.

10/10 Excelente

Esther

Viajó en grupo
Easy and early and upgraded!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Danfords Staff & Management el 8 abr. 2024
We are delighted to hear you enjoyed your stay and all that Danfords Hotel & Marina has to offer. We look forward to welcoming you back very soon.

10/10 Excelente

nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Danfords Team el 31 mar. 2024
Thak You for your review.

8/10 Bueno

JNeene

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely place for an overnight stay. Parking was conveniently on-site, and location was close to shops and restaurants. Staff were welcoming and friendly. My family enjoyed the continental breakfast as there was something for everyone. The room was spacious with comfortable beds. The outside deck could use some upgrades and one of our windows did not lock, but we improvised a security measure while sleeping. There was a wedding reception on our day of check out, but I still received friendly service from the staff. Will definitely stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Danfords Staff & Management el 31 mar. 2024
We are delighted you enjoyed your stay, thank you for your feedback.

10/10 Excelente

Michele

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property, nice continental breakfast, lively and congenial bar, excellent staff! Conveniently located right by the ferry, with a short walk to downtown.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danfords Team el 29 mar. 2024
Thank You for your review!

8/10 Bueno

Melisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only critique I have is the door to the room was extremely drafty and let lots of light through.
Se hospedó 3 noches en marzo de 2024
Respuesta de Danford's Team el 29 mar. 2024
Thank You for your feedback we have passed on your comments to the appropriate teams.

10/10 Excelente

Caitlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
-
Se hospedó 3 noches en marzo de 2024
Respuesta de Danfords Staff & Management el 27 mar. 2024
Thank you for your feedback, we appreciate your review!

6/10 Aceptable

Lukas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The room itself was a nice size, and the hotel included a "free drink" coupon for the on-site bar which was a nice touch (and great bartenders!). Overall the location was nice, but there were some reasons I didn't list 5 stars: - Hotel parking is just municipal parking that is shared with nearby businesses and the marina, so we drove in circles for about half an hour before we were able to find a spot; once inside they indicated that paid parking was suspended by the town for now, but could be reinstated in the future - Our reservation had to be booked through Expedia because the hotel website wasn't working, but when we arrived they indicated that because our booking didn't come through their system our room had been given away. After about an hour of triaging, they were able to find a comparable room for us to use - The room itself was nice, but was located adjacent to the municipal parking with little noise reduction (so the bar letting out at 1 AM was right outside our window) - The bedroom window shades fell off in the middle of the night, allowing the street lights to flood the room Overall, my wife and I laughed off the number of inconveniences we encountered with this reservation, but I could see these having an impact on another person trying to book.
Se hospedó 1 noche en marzo de 2024
Respuesta de J.C el 23 mar. 2024
Greetings Lukas, I'm happy that overall your stay went well. I apologize about the window shade and have had our engineering team repair it. I agree the parking, especially on the weekends, can be troublesome. We do our best to advise on the best parking spots so our guests can enjoy their stay as soon as possible. As always, we appreciate the time you took to share your experience.

2/10 Terrible

Ivan

Se hospedó 2 noches en marzo de 2024
Respuesta de J.C el 12 mar. 2024
We are so sorry your stay did not meet expectations. We have passed this review over to our team for further discussion. We strive to have all our guests enjoy their stay and apologize for this experience.

10/10 Excelente

Rosario

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly Staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Danfords el 11 mar. 2024
Thank you for your review

8/10 Bueno

Shannon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfy, spacious rooms!
Se hospedó 1 noche en marzo de 2024
Respuesta de Danfords Team el 10 mar. 2024
Thank You for your feedback.

2/10 Terrible

Albert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de J.C el 4 mar. 2024
Greetings Albert, We are so sorry that your stay did not go as well. If possible, would you be so kind as to contact us so we can discuss what went wrong? I want to assure whatever went terrible, does not happen for future guests.

8/10 Bueno

Jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just a nice quiet place, good food good drinks
Se hospedó 1 noche en febrero de 2024
Respuesta de DHMS el 26 feb. 2024
Thank You for your review

8/10 Bueno

Preston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de DHMS el 26 feb. 2024
Thank You for your feedback!

10/10 Excelente

Musfiqur

Se hospedó 1 noche en enero de 2024
Respuesta de Danfords Staff & Management el 21 mar. 2024
Thank You for your feedback, we appreciate your review.

10/10 Excelente

Teresa

Se hospedó 3 noches en enero de 2024
Respuesta de J.C el 29 ene. 2024
We are delighted to hear you enjoyed your stay and all that Danfords Hotel & Marina has to offer. Your feedback helps us be the best we can be. We look forward to welcoming you back very soon.

6/10 Aceptable

Dawn

Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 27 ene. 2024
Thank you for taking the time to rate your stay. We hope the next visit exceeds your expectations.

2/10 Terrible

Thomas

Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 22 ene. 2024
We are so sorry Danfords did not meet your expectations. We hope you have a wonderful stay with us in the future.

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 22 ene. 2024
It was out pleasure to have you stay with us. Hope to see you again!

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was beautiful and quiet for the off season. The free drink at the bar and the warm cookies in the lobby was a nice touch.
Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 22 ene. 2024
Those cookies keep us coming back as well! Hope to see you again soon.

10/10 Excelente

Raymond

Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 22 ene. 2024
It was so good to see you and welcome you to Danfords. Hope to see you again soon!

2/10 Terrible

Brian

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First off tried calling front desk multiple times and no one answers the phone.2 made reservations on line and dates were incorrect and needed to be addressed again no one answered phone.Finally talked to front desk and she had no authority to change reservation. The manager called and straightened it out said she would email confirmation and never did. Mind you I had told her I would be attending a funeral.So at that point I just arrived on Monday the 8th . Luckily the room was ready.Then I attended morning service for the funeral and come back to my room My wife and I were sitting ther and housekeeper just walks in No knock or anything. Are you kidding!Then as far as the condition of your establishment you should probably just burn it down and let a real Hotel rebuild it . I grew up in Setauket and lived in the area my whole life what a shame..
Se hospedó 1 noche en enero de 2024
Respuesta de J.C el 10 ene. 2024
We are so sorry you had an issue booking online then the delay in addressing the correct dates. We have passed the housekeeping feedback to the appropriate parties and thank you for bringing this to our attention.

10/10 Excelente

Philip, Danbury

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de JC el 10 ene. 2024
We are so glad you had a lovely stay!

10/10 Excelente

Amyrose

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely staff. Wish better option for continental breakfast and wish they had a gym. Perfect accommodations.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jessica

Se hospedó 1 noche en diciembre de 2023
Respuesta de J.C el 22 ene. 2024
We are so happy you had a wonderful stay with us. Hope to see you again!

10/10 Excelente

Jean

Se hospedó 2 noches en diciembre de 2023
Respuesta de JC el 10 ene. 2024
It was our pleasure to have you stay with us!

10/10 Excelente

Paul

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de JC el 10 ene. 2024
Hope to see you again and happy you had such a great stay!

10/10 Excelente

Charles

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful part of the State, beautiful area, when I go to New York its for fun in the big city, but my wife is from Long Island and I have never seen where she grew up and she hasnt been back much in the past 35 years, so it was our 6th Anniversary and celebrated it with some of her old Friends and her Brother came from CT, which they have a ferry to and from, and its right by the Hotel, id definately go back, next time for a longer stay!!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Danfords Team el 26 dic. 2023
Greetings Charles,Thank You for taking the time to review your most recent visit with us. We are happy to hear you enjoyed our location and we hope to welcome you again in the future when you are in the Port Jefferson area.

10/10 Excelente

Eugene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lauren at the Front Desk was fantastic! I am looking forward to my next stay at the property.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Danfords Team el 21 dic. 2023
Dear Eugene,Thank You for your feedback and your kind words about Lauren. We are delighted you enjoyed your visit. We look forward to seeing you again soon.Sincerely, Danfords Management Team

4/10 Mediocre

Patricia

Viajó en grupo
Le gustó: Servicios
No le gustó: Personal y atención
Reported at 9am on Saturday that the shower drain was not draining well and water accumulated several inches in the base. Had to cut shower short to prevent overflow. Was assured it would be fixed. Was disappointed to find Sunday morning’s shower exactly the same because it had not been tended to.
Se hospedó 2 noches en diciembre de 2023
Respuesta de JC el 18 dic. 2023
Our apologizes your stay did not go as smooth as it should have. We were able to assess the issue and thank you for bringing this to our attention. We hope we are able to serve you again.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de JC el 18 dic. 2023
Thank you for being our guest and we hope to have you stay with us again.

6/10 Aceptable

Imran

Se hospedó 1 noche en diciembre de 2023
Respuesta de JC el 18 dic. 2023
Thank you for your review of your stay. We hope to have you stay with us again.

10/10 Excelente

Samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de JC el 18 dic. 2023
We are happy your stay went well.

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is great, Room was comfortable, but the continental Breakfast was minimal with no longer an option to buy a hot meal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your review

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful place
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your feeback

8/10 Bueno

tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The actual room had no windows.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your review

8/10 Bueno

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank you for your review

8/10 Bueno

Eileen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place decent noisy in the morning
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your feeback we appreciate your review

8/10 Bueno

Lillyana

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your review

10/10 Excelente

Kristen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
Thank You for your review.

6/10 Aceptable

Gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Room was nice and large but very nondescript and lacking in sufficient lighting. Room was next to stairway which was load at six AM! Also, not very supportive of specil needs, no elevator which meant lots of stair climbing! Restaurant menu was overpriced especially the wine bottles!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danfords el 11 nov. 2023
Thank you for your feeback, we appreciate your review

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danford's Team el 5 dic. 2023
We are delighted you enjoyed your stay.