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Opiniones sobre Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1700 Yeager St, Port Huron, MI

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 97 de 433 opiniones" "
Evaluación: 8 - Bueno. 149 de 433 opiniones" "
Evaluación: 6 - Aceptable. 84 de 433 opiniones" "
Evaluación: 4 - Mediocre. 59 de 433 opiniones" "
Evaluación: 2 - Terrible. 44 de 433 opiniones" "

7,2/10

Limpieza

7,8/10

Personal y atención

5,8/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose Alberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atención.

8/10 Bueno

Rikki

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Joanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Offers best value for hotels in the area
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Tricia

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Very run down property. No bugs but carpets were filthy in common areas. Our room had water damage on the ceiling. Window facing the interstate so was quite loud. The complimentary breakfast was unsatisfactory to say the least, dried out sausage and weird scrambled eggs, a few cereal, one waffle maker, dried out muffins, bagels and some yogurt. Had stayed here years ago and it has gone downhill.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Abby

Good bagel for breakfast, helpful front desk.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew el 2 may. 2024
Thank you!

6/10 Aceptable

Janice

Viajó con su familia
No le gustó: Personal y atención, servicios
My room had no microwave or fridge as described when i booked. We had to ask for fresh towels for our rooms and towels for the pool. Decent breakfast, and overall we had a good 2 night stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew el 2 may. 2024
We currently are installing microwave and fridge in every room.

10/10 Excelente

Dawn

Viajó con su pareja
We had a nice stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Andrew el 6 mar. 2024
Thank you!We are happy you enjoyed your stay. :)

10/10 Excelente

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew el 5 mar. 2024
Thank you!

6/10 Aceptable

Robert

Viajó con su pareja
It was good for the price and there was nothing I didn't like about the property.
Se hospedó 2 noches en enero de 2024
Respuesta de Andrew el 5 mar. 2024
Thank you! We are updating a bunch of furniture at the moment. Please visit us again!

6/10 Aceptable

Ross

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew el 5 mar. 2024
Thank you for the honest review!

4/10 Mediocre

Tiffany

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This hotel is creepy and outdated. The only thing that was not dirty was the bedding (thank god!) The room has dead bugs and cobwebs and smelt like it hadn’t been used or open in a while. Even the bathroom fixtures were rusty and the faucets dripped. The toilet was barely mounted and would slam against the wall anytime someone used it. Our first room had a connecting room with a door lock that was broken so we asked to switch. The new room we got the deadbolt lock was just completely broken. I felt extremely unsafe staying here. None of the side doors were locked or needed keys to enter so basically anyone off the street could come into the hotel and not use the front door. There is only one nighttime staff so there’s not much security anyways. Definitely study up on some methods to keep your room from being broken into if you’re going to stay here.
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew el 5 mar. 2024
We have a lot of projects in the process. Brand new furniture arrived. We are preparing for a great summer!

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like: The staff was super friendly.
Se hospedó 3 noches en enero de 2024
Respuesta de ANdrew el 9 ene. 2024
Thank you!!

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not the best
Very old hotel but it worked
Se hospedó 3 noches en enero de 2024
Respuesta de Andrew el 5 mar. 2024
Sorry to hear of that. We are currently updating a bunch of things with the property. Please give us another chance.

6/10 Aceptable

Steve

Le gustó: Limpieza, personal y atención
I would share pictures of I could. The door to my room looked like someone tried to break it down, door wouldn't close all the way on its own, had push/pull it closed. Striker plate was loose. Bathtub was dirty, didn't even come clean during shower.

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

4/10 Mediocre

Amanda

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

KEN

Viajó con su pareja
Sorry not a very clean stay, breakfast area bot kept clean, cold sausage and cold eggs. We had a 2 night stay, left for a few hours shopping and room not touched by any staff service. Not impressed at all we will not be back and certainly will not recommend
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Lorinda

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
There were basketball teams roomed next us, even though almost half the hotel was empty. They partied all night until 3am with the staff not doing anything. The front desk clerk was not around on Saturday morning to restock the breakfast. I had to wait for her to finish her smoke break to check out.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

veronica

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place is a dump. I could not believe how yucky it was, not to mention absolutely low budget - no fridge, no microwave in the room. We turned the tv on and that's where the buck stopped - couldn't changed the channel, control the volume, etc. Figured maybe the batteries had died, so I picked up to call the front desk and guess what?, the phone didn't work!!! Had to unplug the tv so we could go to sleep. "Breakfast" was gross. There was almost nothing left when we got down there, (and we were not late) and we never did see any staff. I heard another couple commenting how the bagels were stale - it was just a bad experience all around. My advice is to spend the extra few bucks and stay across the street at one of the nice hotels.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cindy

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Let’s see, only one person on staff when we checked in. Another woman was at the desk asking for soap for the public washroom. The young lady told her she couldn’t leave the desk, she was the only one there, the soap was in a room and it was locked and she didn’t have a key, her boss had it. Then we went to our room. The cover blanket on the beds looked like they had someone dirty foot marks on them. Then the bathroom, there was a roll of toilet paper sitting on the lid flushed the toilet plugged water everywhere. Phoned front desk to bring towels and plunger. Couldn’t leave desk had to go get it ourselves. She said no one has done laundry running out of towels. Opened the fridge someone had unplugged the tray and bottom of the fridge full of water. TV doesn’t work. Asked for a different room got the last room. It was a down grade no fridge or microwave, and the clocks don’t work. They need to find more staff and friendlier. We called the other hotels in the area and they were all full. We would have checked out if another one was available. This is the second bad experience I’ve had with Quality Inn. I feel you owe me a refund or quite a discount.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Angie

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Lance, London

Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Dianne L

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Pauline

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Just needed a reset/getaway after a long week at work for both of us. The non-smoking room smells like stale cigarettes. I could still see a soap scum ring around the tub which I scrubbed so I could get in it after working 11.5 hours and driving 1.5 hours to get here. The outside of the tub is gross with a giant dried clump of a stranger’s hair. The phone isn’t plugged into anything. It doesn’t even have a phone cord long enough to reach a phone jack. We don’t feel like we can really relax and it’s extremely disappointing for the cost of the room. Too many other choices around, we will not stay here again.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Good clean staff very good inn right off highway 5min from boarder
Se hospedó 1 noche en septiembre de 2023
Respuesta de Andrew el 3 oct. 2023
Thank you!!

8/10 Bueno

Valda

Viajó con su pareja
We arrived late to find that Expedia had not sent my reservation. It took an hour to straighten this out. Thank heavens I had my copy of the reservation.Tha clerk Amber was very helpful, patient, efficient and professional. she should be commended!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Andrew el 28 sept. 2023
Thank you! I will pass along your nice comments to my employee.

6/10 Aceptable

alan

No le gustó: Limpieza, estado de la propiedad e instalaciones
Needs a facelift
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Andre

Viajó por negocios
Odeur chambre
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Joshua Lee

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Maria

Viajó en grupo
Le gustó: Limpieza
We went into a room and it wasn’t properly cleaned but they immediately gave us another room. They were in process of hiring and training new room cleaners and I did mention that there is a smell of smoke in my he always. We happens to go when there was a Golf tournament ⛳️ and people from other states and Canada filled up the whole hotel. She assured me that they do not allow anyone to smoke in room but they do go outside and smoke in their cars which they bring the smell in with them. The female associate at front desk was very helpful! Gave us recommendations of how to get places, about sight seeing attractions. The next day there was a male at front desk not helpful at all. He could handle checking out the golfers 🏌️‍♂️ let alone other visitors staying at hotel. But the location is perfect, lots of restaurants and stores.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Erik

Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Not great
We stayed here for back to school shopping. It was okay. There were no towels in the pool area and when we asked we were told there wasn’t anymore. Also lights were out in the pool area. Bedding was stained and there was a used bar of soap in the shower that was overlooked. Not the worst stay but not the best either.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Nancy

Viajó con su familia
Le gustó: Servicios
The staff were friendly and the bed was comfy. It’s an older property that been pretty well maintained but could use some love, i.e., scratched paint, cracked caulk, etc. Altogether it was a pleasant experience and I’d stay there again.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Janet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Girl at check in very welcoming and helpful. Toilet ran, but informed checkout desk
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

dan

Le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cherri

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

April

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nasty
Arrived and they did allow us to check in early which was nice since we had been driving 13 hours. Went the room, took our things in, and had an appointment at 2pm we had to be at. Got back after dinner with family at bar evening and we were getting ready for bed. Turned the bed sheets down and there was blood in the bed!! They gave us another room. The other room has hair strands in the bed… we went to the dollar store and just bought our own bedding at that point and put it on top of theirs.
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Noman

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was not a good experience 😕 i should have gotten the refund.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Sean

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Shaun

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel was nice and clean and the staff was very friendly.
Se hospedó 2 noches en agosto de 2023
Respuesta de Andrew el 21 ago. 2023
Thank you!!

4/10 Mediocre

Paolo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The property and room were fine. The first room I was given wasn't cleaned... beds were stripped and bathroom dirty. Which was fine, just a clerical error. No big deal. The staff however were so grumpy. Both the staff in the evening and in the morning were unfriendly. Not rude, just distracted and not very friendly. The hotel is good, clean and was a perfect location for my needs. But don't expect a friendly staff.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Brent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay, nice rooms, nice dining area. Generally a lot nicer than other hotels of this price range. Pool was open late too.
Se hospedó 1 noche en agosto de 2023
Respuesta de Andrew el 16 ago. 2023
Thank you very much for the nice review. We are doing our best to make the hotel updated.

8/10 Bueno

Mildred

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ryan

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
DO NOT STAY HERE. I cannot stress this enough. If I could leave a zero star review, I would, and they wouldn't even deserve THAT much. My wife and I stayed here for a weekend. When we got to the hotel, our room wasn't cleaned, the room was left unlocked, there were no sheets on the beds, the bathroom was filthy, random bottles of cleaning products were strewn around the room, and there was a suspicious brown stain on one of the mattress pads. It was as if the cleaning staff just gave up half way and went home. In fact, this would absolutely seem to be the case, as we specifically asked if the cleaning staff could finish cleaning the room, and were told "no, sorry, there's no cleaning staff, they've gone home". We asked to see the manager, to get a refund, and apparently THEY had gone home as well. We were told that we could either accept an upgrade to a double queen bed room on the second floor, or a single queen with a pull-out bed. We took the double queen, but problems didn't stop there. We consistently had issues with our room keys, and the electrical outlets in our room were sketchy to say the least. One outlet even managed to destroy my wife's cell phone charger and my laptop charger. Stay away from this place. You're almost better off sleeping in your car, it would certainly be cleaner at least.
Respuesta de Andrew Wiseley el 9 ago. 2023
I apologize for your experience. I do have some new staff and did 15 interviews today to bring in some fresh experience. The last couple weekends were very busy with the local events in town. This would not be a typical stay at our property. Next time your in town, contact me.

8/10 Bueno

Steve

Se hospedó 2 noches en julio de 2023

8/10 Bueno

Margaret

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

10/10 Excelente

David

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Tristan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good choice for 1 night stay.
Efficient front desk with check in and out. Room was clean enough. On the smaller side. Bathroom was fine, water pressure solid. Has a pool a breakfast if you're into that kind of that. Definitely a fine choice for a night stay while traveling.
Se hospedó 1 noche en julio de 2023
Respuesta de Andrew el 21 ago. 2023
Thank you very much! We put a lot of work into this place this spring. Still more projects to go.