Upon arrival, the home was beautiful, large and easily accommodated our family of 8. The views are nice and the A/C worked great. It is a short walk to the beach entrance. The host was generous and let us check in early. There are about 100 steps to get up to the home, so it was disheartening hiking all our stuff up there while walking past a locked elevator.
The cleaners are terrible, the worst I’ve seen. Other than hitting start on the dishwasher and Roomba then making the beds, I’m not sure what they do. The hot tub was a murky brown with a discarded filter laying in the grass. A hose was left stretched out across the stairs to the home. They don’t sweep the home, only use a semi functional Roomba, there was food and trash lining the entire kitchen floor. The cleaners spilled bleach on the deck that dripped down to the bench swings below, one of our family members sat in it and ruined their new shorts. There were bleach palm prints on the linens and we had to scape gum off the dining room floor. It was just a complete disaster. The cleaner’s supervisor had to come change out the batteries on the door lock, I think it would be faster to name the drugs she wasn’t on.
We went Memorial week. The beach was absolutely disgusting from the holiday. They said they clean it every Tuesday because nobody gives a crap and leaves their trash, broken glass bottles and food on the beach, every day! We were shocked. House A, Host B (due to cleaner choice), Cleanliness F, Beach F