We stayed at the end of July, so extremely hot. The air con is only in the bedrooms, not the living areas. Until 11 at night, we had to turn on the individual a/c in each bedroom every 20 mins to make it work. It then stayed on overnight until 9am. It was unbearably hot inside and dark, as shutters had to be closed to protect from heat and mossies.
Owl booking gave us 2 fans on request, they were not at the property initially.
A cockroach fell on my daughter in bed one morning, one a/c unit was pouring with water and kept kids up. The dishwasher wouldn't work and a bed broke - everything seems to need a refurb. Handles fall off cupboards, the showers were old and bad - a tiny ensute. The agency helped when they could, but we were constantly having to get in touch with them.
WiFi only worked for about 20% of our stay, much to the teens annoyance.
The pool is good and the outside area really lovely. A good ping pong table (we had to buy new bats for it, as old ones broken). The position is fantastic and it's a beautiful area. The week we stayed was a festival in Pollensa which was interesting. A super loud rock concert nearby lasted until 5am on the 29th July - watch out for that!
We felt we really overpaid for the standard of house compared to other holidays booked independently. It needs updating & air con to make it comfortable. Owl bookings were quick to respond to issues, but couldn't resolve a/c or wifi problems. Holidays were marred by constant house admin.