8/10 Bueno
Heather B.
22 jul. 2025
Le gustó: Limpieza
We booked this villa for our sons wedding in Port de Pollenca and we were being joined by friends and family, to include my elder son, his wife and their twins ages 2.5. The villa looked perfect for us, the location and the facilities to accommodate 8 adults and 2 children.The location was under 10 minutes from town, restaurants and a very good choice of Supermarkets, by car. A car is definitely needed.The kitchen was well stocked and the BBQ was great. The large pool was wonderful and the garden space and deck were perfect.Checkin at 1700, however is way too late for most arriving guests and there was no room for manoevre, we asked. Checkout at 10 is also too early we feel. A housekeeper was available during the week but it was only mentioned once in early communication and never offered again.Checkin details are given 3 days before arrival and when asked for the address we were told that there wasn't an address, just a latitude and longitude reference! Not exactly helpful at 1 am in the morning in the dark, after a delayed flight. The checkin details from the host Sealand Villas, neglected to send the electric gate code so we were unable to access the property at all. We tried to call the emergency number only to see that they close at 10PM2 major issues were that we had no hot water 3 times in an 8 day stay and no gate code was sent to us by Sealand Villas, we eventually found it on a previous email from VRBO!The 2nd ensuite bathroom upstairs is way too small too!
Heather B.
Se hospedó 8 noches en julio de 2025