Having visited Puerto Pollensa on many occasions over 30 years, I can honestly say that this is one of the best sea-front apartments that we have stayed in. Plenty of space, well equipped, very comfortable and a convenient location for the marina, town centre and beaches. However, it was not without a few issues.
On arrival we were informed that a toilet seat in the main bathroom was broken and would take 3 days to repair (due to weekend/bank holiday), the roof terrace was unusable (no BBQ or furniture as shown in the listing’s photographs), and an unfortunate drain-like smell in the hallway and second double room. The main issue we encountered was that the communal lift had an intermittent fault which meant it was out of order at some point every day of our two week stay. With elderly parents with mobility issues, this was far from ideal. If you need to rely on a lift (apartment is on the 4th floor), you may wish to seek confirmation that the lift is fully operational before booking.
As these were all known issues to the agent and owner prior to our arrival, they could have been communicated which would have softened the blow. That said, property manager Pere of Mallorca Holiday Properties was very responsive and helpful.