4/10 Mediocre
Richard
Viajó en grupo
16 nov. 2025
No le gustó: Servicios, estado de la propiedad e instalaciones
Good example of the online pictures being much nicer than reality. Lobby and dining room very nice and breakfast was quite good. The room did not appear to be well maintained and was visibly worn. The bathroom sink was cracked and badly repaired, and the tub/shower porcelain was badly damaged in two places. The soap dispenser (one product for shower gel and shampoo 😬) didn’t work. I reported it to the front desk and they said they would look into it - they didn’t. Water stains in the corner by the ceiling and a black hole/spot on the ceiling above the sink. No hand towels or wash cloths - just two large towels. Few bath amenities. But the worst was the incredible noise from a large group of teens staying there who were yelling and arguing in the halls and running up and down the stairs loudly. I called the front desk twice to complain and they called me back once but the hotel staff was either reluctant or incapable of handling the situation. I will never stay there again - way too expensive for what you get.
Richard
Se hospedó 2 noches en noviembre de 2025