We're delighted to hear that you loved your room! We apologize for any unexpected surprises during check-in and appreciate your feedback. Your satisfaction is our priority, and we'll work to ensure a smoother experience in the future.

Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Será un placer recibirlos en un futuro no tan lejano.

Nos hace felices saber que tuvieron una estancia maravillosa. No podría estar más de acuerdo con usted acerca de la ubicación y lo bellas que son las habitaciones. No dude en recomendarnos con amigos y familiares. Nos vemos pronto.

Hola Laura, Agracemos que se haya tomado un minuto para calificar nuestro Condo-hotel. Nos complace saber sus comentarios. No duden en compartir su experiencia con sus familiares y amigos.

Muchas gracias por su evaluación, esperamos que hayan pasado una agradable estancia con nosotros. Vuelvan pronto!!

Esperamos que su estancia con nosotros haya sido placentera y nos visite pronto nuevamente.

Hola Salvador. Muchas gracias por tomarse el tiempo de dejar una reseña de su recién estancia en Porto Playa condohotel. Nos complace escuchar que tuvieron una estancia placentera, y esperamos nos pueda dar la oportunidad de hospedarlos de nuevo. Regularmente el ambiente es muy tranquilo en nuestra propiedad, pero hay ocasiones que los hoteles vecinos hacen algún trabajo sin previo aviso. Reciba un cordial saludo.

Estimado Mario. Muchas gracias por sus comentarios y tomarse el tiempo de compartirlos. Nos complace escuchar que su estancia en Porto Playa fue agradable y pudieron disfrutar la ubicación y las instalaciones. Esperamos que vuelan pronto.

DETECT LANGUAGE ENGLISH SPANISH FRENCH SPANISH ENGLISH ARABIC Source text Dear Jose, Thank you for your comments. I am sorry to hear that your stay at Porto Playa was not as expected. We manage a card signs system, which is at the door of the unit, each the guest needs to place the appropiate sign to request the type of maid service (Full maid service, change of towels, take out trash only, or do not disturbed). We looked in our records and the card was not updated during your stay. We would love to hear from you during your stay so we could help you with this matter. Hope you can give us a second chance and show you our real commitment with guest service. Dear Jose, Thank you for your comments. I am sorry to hear that your stay at Porto Playa was not as expected. We manage a card signs system, which is at the door of the unit, each the guest needs to place the appropriate sign to request the type of maid service (Full maid service, change of towels, take out trash only, or do not disturbed). We looked in our records and the card was not updated during your stay. We would love to hear from you during your stay so we could help you with this matter. Hope you can give us a second chance and show you our real commitment with guest service.

Francisco, Thank you so much for your amazing review! We are really pleased to hear that you enjoy our property and that we can exceed your expectation, rest sure I will share your comments with all our staff. Any time that your travel plans brings you to Porto Playa, we will be glad to host you again. We appreciate for taking time out of your day to leave us this super kind review. Thanks again for choosing Porto Playa, and we can't wait to see you again!

Apreciable Mariana! Gracias por su calificación, estamos muy felices de saber que le complacieron nuestras instalaciones y el servicio. Saludos cordiales,

Hola Isaac! Gracias por su calificación y por la recomendación acerca de tener los menues de los restaurantes disponibles para consulta en los condos. Turnaremos la sugerencia y esperamos que haya disfrutado su estancia Saludos cordiales!

Gracias por sus comentarios! Esperamos verlos de vuelta para su próximas vacaciones. Estaremos más que listos para recibirles nuevamente. Saludos, Departamento de reservaciones

Muchas gracias por tomarse el tiempo de evaluar su estancia en Porto Playa. En verdad valoramos sus comentarios y esperamos que nos visiten de nuevo en una temporada más tranquila donde pueda disfrutar de la tranquilidad que normalmente ofrece Porto Playa.

Claudia, Muchas gracias por tus comentarios. Te reiteramos nuestro compromiso para seguir trabajando en nuestros estándares y poder seguir ofreciendo excelente servicio que nos permita seguir con su preferencia. Esperando poder verles muy pronto.

Thank you very much for staying with us!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Martina,Thank you for your positive feedback. We are glad you had a pleasant stay.Best,

Thank you for your review! We hope to see you soon.

Thank you for your review! Well take notes for your comments. We hope to see you again!

Tyler,Thank you so much for your nice feedback. We are glad you had a great stay.We are looking forward to seeing you in a near future.Best,

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Dear guest, Thank you for taking the time to share with us your recent experience at Porto Playa condo hotel, we are glad to hear that the staff offered a great service as well as the location is very convenient. We will pass your feed back to the single owner of the unit to try get an improvement, however, as I personally mentioned the amenities listed at Expedia, were correct, the one-bedroom condo has a minifridge and this was confirmed before your arrival, same than the information in our website for that specific condo. Hope you can give us a second chance to turn around your experience and feel free to contact us to give you the best suggestions. Warm regards from Playa!

Dianne,Thank you for your positive feedback. We are glad to hear you had a great stay.We look forward to seeing you in a near future.Best,

Thanks for sharing your review with our community. It means a lot to us.

Thank you for your feedback. We hope to serve you again in the future and improve your experience.

Dear Maryellen, Thank you for taking the time to share your recent experience at Porto Playa. This is a small property located in the center of the city, it has 3 floors only and as mentioned in the listing does not have elevator. All penthouses are located on the top floor, with the private rooftop with jacuzzi and grill. We would offer a room change for your convenience if we were contacted during your stay. Hope you can give us a second chance and with a previous request, we can make sure to assign a room on the ground floor.

Thanks so much for sharing your feedback about your recent stay at Porto Playa. We’re glad to hear that the atmosphere and location exceeded your expectations. Thank you again and have a great day!

Dear Joshua, We’re so happy to hear you had a great experience at Porto Playa Condohotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Thank you for sharing your experience! We hope to welcome you back for another relaxing stay soon!

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.Rest ensures that we’re using your feedback to make some changes and improve our services.I’m pleased we were able to make things better and I hope we see you again soon.

Thank you for the nice score you have us. We truly hope you had a great time at Porto Playa, all the staff are focus in offering the best service and so experience.

Thank you for your review! we hope to see you in the near future.

First of all, thank you for taking the time to write this wonderful review. We are super glad you loved the food and the ambiance of our cafe.Our team put in a lot of effort to offer the best possible service at Porto Playa and kind words like yours put a smile on our faces.Thank you so much once again. We look forward to seeing you soon!

Natalie,Thank you for nice positive feedback. We are glad you had a great stay with us.We are looking forward to seeing you soon in a near future.Best,

Justin,Thank you for nice positive feedback. We are glad you had a great stay with us.We are looking forward to seeing you soon in a near future.Best,

Shahida,Thank you for nice positive feedback. We are glad you and your family enjoyed your stay. We can't wait to welcoming you back soon!Best,