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Opiniones sobre Penthouse Beach Holiday, Private Jacuzzi, BBQ, Family Friendly, Maid Service

Penthouse Beach Holiday, Private Jacuzzi, BBQ, Family Friendly, Maid Service
Playa Del Carmen, QROO

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 11 de 14 opiniones" "
Evaluación: 8 - Bueno. 1 de 14 opiniones" "
Evaluación: 6 - Aceptable. 2 de 14 opiniones" "
Evaluación: 4 - Mediocre. 0 de 14 opiniones" "
Evaluación: 2 - Terrible. 0 de 14 opiniones" "

9,4/10

Limpieza

Opiniones

10/10 Excelente

Jen N.

Le gustó: Limpieza
Vacation for family of four plus Nana
Perfect! The property was better than we were expecting. Lots of room for alone time and together time, and a short walk to the grocery store, beach, rental car pick-up (Avis), shopping and dining, as well as popular pick-up locations by excursions companies (big hotels). Manager was welcoming, gracious, and quick to respond. Cleaning was done regularly, which we were not expecting, and thoroughly by a lovely person. We could not have been happier!
Se hospedó 7 noches en marzo de 2024

6/10 Aceptable

Bob H.

Penthouse Beachhouse Review
Good location. Great property staff and cleaning staff. The property is too large for the cleaning staff (one person - Teresa needs help). My wife and I did cleaning around the kitchen and dishes upon our arrival. The property is dated and requires an immediate renovation. Towels and linens need replacement - very worn. There was a tap water supply issues early on. Those issues did get resolved. Previous repairs are very noticeable. No exterior security door/barrier was an issue for my wife. Had to bring additional security measures. This property is located in prime location. Great access to beach and 5th Avenue. Again, the property requires a major renovation.
Se hospedó 30 noches en enero de 2024
Respuesta de VrboOwner el 24 mar. 2024
Dear Bob thanks for taking the time to share your feedback with us. We're glad to hear that you found our staff and cleaning services satisfactory. We're sorry to hear that you felt our Penthouse did not meet your expectations in terms of room and towels/linens. We understand the importance of providing a comfortable and updated environment for our guests, and we appreciate your feedback regarding areas where improvements are needed. So please let me inform about some of the updates done during the last year in the Penthouse. The third bedroom we changed all furniture’s. New painted in the jacuzzi area it's done every year. All ceiling fans changed to never model with remote-control. Washing machine and dryer changed to new modern LG that takes 22 kg each Regarding the security there is a night guard at Las Olas from 6 pm to 8 am. We also rent out the Penthouse at AIRBNB and there we are scored 5 of 5 from 23 Mars 2024 and one year back in the time and there was 21 reviews totaly with 5 stars and no one mentioned that we need to do renovation. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Warm regards, Myrna

10/10 Excelente

Rick A.

Le gustó: Limpieza
Great
Great property! Clean and modern. Location is perfect. Entire process was smooth and easy
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Lydia B., Indianapolis, IN, USA

Le gustó: Limpieza
Perfect location in Playa if you need 3 bedrooms!
Overall, we really enjoyed our stay. The condo is in a great location--steps from the beach and 5th Ave. We felt very safe and comfortable. The kitchen had everything we needed for cooking occasional meals and there were multiple grocery stores under a mile's walk from the condo. The rooms were spacious and the beds were comfortable. The amount of outdoor patio space (on 3 levels) was great, and we almost always had doors open and fans running. If we hadn't had 3 straight day of rain, we certainly would have spent more time out there. The grill worked great too! We also loved access to the beach chairs, umbrella and beach towels. It made a trek to the beach so much easier! Similar to other reviews, hot water was a challenge in the 4th floor bathroom, but the other showers had warm water. We found the AC to be a bit finicky, but perhaps that's because of the extreme humidity with 3+ days of rain. Pack your own shampoo and soap, as we didn't find it to be provided (but there are multiple pharmacies near by if you want to buy locally instead). Please know that the penthouse has A LOT of stairs. To access the condo, one must walk up 3 flights of stairs. Within the condo, there is another open (no railing on one side) staircase to the 4th floor patio and bedroom and an exterior staircase to the 5th floor patio. For most of us, this wasn't a problem at all. But, for one of our companions the stairs presented a significant challenge. Communication with both the condo owner and property manager was very helpful. This is a great spot for a large family or 2 families to share.
Se hospedó 6 noches en diciembre de 2022

10/10 Excelente

Dorthy M., Seattle, United States

Le gustó: Limpieza
Great Location, Great Space, Minor Suggestions 4.8+
Apartment is perfectly located a block from the beach and a block from the main avenue with shops, restaurants and entertainment. Loved that the location was in the quieter part of town and we felt safe walking around at all hours due to security. I would definitely stay here again with some improvements. 1) Clothing rack or set of drawers for the 2nd level Spa Bedroom 2) Hot water in all bathrooms seldom worked as it appears that the knob has to be in just the right position
Se hospedó 5 noches en diciembre de 2022

10/10 Excelente

Natasha P., Eagan, MN

Le gustó: Limpieza
Great Place
This place was great for our stay. Nice and spacious and allowed room for us to spread out and keep my 2 kids from fighting with each other the whole trip. The only downside I would say for us but could be a plus for others is the 3rd bedroom is up a flight of stairs and separate from the rest of the place. It was close to 5th Ave and the beach which we loved. Communication with the manager and the maintenance worker was superb and always got a response back right away. There was also a lot of outdoor space we were able to enjoy which was nice including the jacuzzi. I would definitely stay here again.
Se hospedó 8 noches en noviembre de 2022

10/10 Excelente

Elias F., Wilmette, USA

Le gustó: Limpieza
Great experience
It was a really wonderful experience. Owner was very attentive and helpful. Property is right in the middle of shops and kiosks and nightlife. Also really close to the beach. You won’t be disappointed.
Se hospedó 8 noches en diciembre de 2019

10/10 Excelente

scott s.

Le gustó: Limpieza
December 2019
Great condo in a great neighborhood!! Very clean and modern!! Very quiet and relaxing, minutes from the beach and 5th ave., don't hesitate to book this place!!
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Kristian H.

Strongly Recommend!
I recommend this place. It's very close to the beach and to shopping, resturants and bars. The apartment was very large and perfect for us (two families of three). The host and manager were very helpful. It helped making our vacation great. All in all, we strongly recommend this place. Best regards from the Hummelstedt and Bérden families.
Se hospedó 14 noches en diciembre de 2018

10/10 Excelente

Manuel G.

Excelente!
Nos encantó! Fuè buena la experiencia de nuestra estadía en este departamento. Bièn equipdo y limpio! Excelentes condiciones! Buena ubicaciòn, cercas de la playa mamitas y 5 Ave. Acercandose la fecha de nuestra reservación recibimos puntual la informaciòn para acceder a la propiedad y con quien dirigirnos en caso de necesitar algo! Fue muy fácil comunicarse con la dueña y muy accesible cuando le pedimos tener un pastel y globos a nuestra llegada, pues era el cumpleaños de nuestras hijas. Y... les encanto! Fuè un viaje familiar, primera vez para mis hijos en un lugar turistico en Mèxico, primera vez para nosotros rentando una propiedad en Mèxico. La experiencia ha sido inolvidable. Pensamos volver el pròximo año a Playa del carmen y èste departamento será nuestra primera opciòn.
Se hospedó 6 noches en noviembre de 2018

6/10 Aceptable

virginia g.

Clave incorrecta Ingreso
Al llegar al departamento lamento comunicar que no pudimos ingresar ya que el código informado por la propietaria via mail era Incorrecto, llamamos en reiteradas veces al teléfono informado como el (Concerje del Edificio) el cual nunca contesto ni a la fecha devolvió ningún llamado. Luego de 2 hs en la puerta del departamento sin saber que hacer pudimos enviar en mensaje al teléfono de la propietaria quien respondió a la brevedad y nos informo de la equivocación del número de ingreso y nos dio el correcto. El departamento muy lindo.
Se hospedó 4 noches en mayo de 2018

10/10 Excelente

Edgar R.

Great location, great place
This is in the heart of everything, about a block or 2 from the beach. Bars, Restaurants right at the corner. Over all I will give this place a very very good recommendation. I’ll give it a A++ 😊
Se hospedó 7 noches en abril de 2018

10/10 Excelente

Neil R., Snohomish, Washington

Exceeded our high expectations
We found the property to be as advertised and were very pleasantly surprised at how well the space is laid out. Everything was clean and the apartment is well appointed and extremely well located for the down town area and the beach. The owner is very easy to communicate with and extremely helpful. Highly recommended!
Se hospedó 7 noches en noviembre de 2017