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Opiniones sobre Rip Van Winkle Motel

2 out of 5
Rip Van Winkle Motel
15 Commodore Thomas MacDonough Hwy, Plattsburgh, NY

Opiniones

6,4
Evaluación: 10 - Excelente. 26 de 178 opiniones" "
Evaluación: 8 - Bueno. 63 de 178 opiniones" "
Evaluación: 6 - Aceptable. 36 de 178 opiniones" "
Evaluación: 4 - Mediocre. 26 de 178 opiniones" "
Evaluación: 2 - Terrible. 27 de 178 opiniones" "

6,4/10

Limpieza

7,4/10

Personal y atención

5,6/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

john vidal

Viajó con su pareja, Viajó por negocios
Le gustó: Servicios
No le gustó: Personal y atención
the attention of the reception lady very bad, she left us with the suitcases outside in the rain while it was time to enter the room, fortunately the boss arrived and let us in after 1 hour of being in the rain
Se hospedó 1 noche en abril de 2022
Respuesta de Manager el 12 abr. 2022
I would like to personally apologize for the inconvenience this may have caused. It is stated during booking that check-in time is 3:00 pm early check-in is subject to availability. For the inconvenience, we were happy to upgrade your room to a two queen bedroom with no additional charge. Guests are always welcome to wait in the lobby. Again we do apologize. Thank You for staying with us

10/10 Excelente

Chuck

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As a party of eight bicyclists, traveling on a budget, this motel met our needs perfectly. The staff were especially accommodating and helpful. Having a restaurant (Gus' Red Hots) next door was a real help.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Brian

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to everything
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Karen

Viajó con su familia
Accommodations were clean, nothing fancy at all, lots of hot water as there was 4 of us, suppose to be free wifi but couldnt get on all weekend
Se hospedó 3 noches en agosto de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Okay for the Price
Facility is okay. Windows have built-in blinds but the surrounding property has lights on all night so it looks line it is always daytime when in the room. Parking is limited but the owners had a grassy area next to the hotel for boat parking. Toilets are the small round kind suitable for small children.
Se hospedó 7 noches en agosto de 2022

6/10 Aceptable

Mike

Viajó por negocios
I did not stay here. I called them. They said I had no reservation. I stayed elsewhere. I hope I was not charged for this. I have stayed here before.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Carl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
affordable
comfy bed, remodeled, large tv with plenty of cable channels, fridge, microwave. Restaurant next door. Close to beach and ferry. Construction guests can be noisy, otherwise pretty quiet.
Se hospedó 4 noches en agosto de 2022
Respuesta de Manager el 7 ago. 2022
Thank You

2/10 Terrible

Laura

Viajó con su familia
When we arrived we were informed they were overbooked and we had no room. I had called earlier that morning to see if we could check in early and the girl I spoke with never said we didn’t have a room available. I had booked the room weeks in advance.We had reserved a cabin for our family. They wanted to relocate us to another property of their’s down the road, but we’ve stayed there before and were not at all interested in staying there again. Needless to say, I was not impressed and had a very hard time finding a place to stay, most hotel/motel were booked full.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 7 ago. 2022
Hello, we are extremely sorry that this issue has happened. Our system was overbooked for this evening and we tried out best to accommodate your reservation. Again we are sorry

6/10 Aceptable

Roxane

Viajó con su familia
Le gustó: Limpieza, personal y atención
Cetait propres mais vraiment moyen la place et les mure sont fait on entendait ce qui se passait dans la cabine a coté
Se hospedó 1 noche en julio de 2022

2/10 Terrible

luc

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Jalal

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is bad
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 26 jul. 2022
We apologize we did not meet your expectations.

8/10 Bueno

Carl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decent for price
Quiet, comfy bed, fridge, microwave, table and chairs, lots of cable channels. Looks to be recently renovated. Good, reasonably priced restaurant next door. Had a greasy handprint on wall above toilet, so cleaning could be better.
Se hospedó 2 noches en julio de 2022
Respuesta de Manager el 26 jul. 2022
We appreciate your feedback.

8/10 Bueno

Arthur

Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 29 jul. 2022
thank you

10/10 Excelente

Edward

Se hospedó 1 noche en julio de 2022

2/10 Terrible

Lubna

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very old and dated property. Very bad crowd, bed bugs and insects in the room. Bathroom had mold. Most of the people living there are long term tenants who maybe have bad credit and they live in this Motel for long term. Not recommended at all. We paid and then ended up staying in the car all night due to the fear of bugs.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 26 jul. 2022
Please know if you are unsatisfied with your room you are welcome to come to the office for a full refund if the room hasn't been used. We apologize we did not meet your expectations.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 26 jul. 2022
thank you

4/10 Mediocre

annik

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
thank you

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2022
Respuesta de Manager el 15 jul. 2022
thank you

2/10 Terrible

Gestion

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The cabin 134 is absolutly disgusting. The sheets and mattresses are insufficient and full of cigarette burns. The sofa is extremely dirty on the top and inside (there is even a complete cigarette under the cushions). The bathroom sink is full of objects (razor protection and the like), the shower curtain is torn. There were no tissues, towels or soap. The kitchen section is disgusting and dirty. We did not dare to drink tap water. We bitterly regret our choice, it was the cheapest in the area and it was really overpaid for what we got.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
We apologize for the inconvenience and we will look into this.

2/10 Terrible

David

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible place!!!
We were looking for a place to stay and saw that there is a cabin so we decided to book it and when we got there, it was already a sleazy motel with people living there and the cabin was shared with others like duplex so already was disappointed then we got in and it looked awful, smelled weird funky and the sink had pieces of old carrots left in there. We tried to get in Wi-Fi but the Wi-Fi signal was so BAD that we couldn’t even get in at all and I had to go to the office to complain not one but twice and the lady wasn’t very helpful and had snooty attitude. So we were stuck without Wi-Fi for the night. Once morning came we BOLTED out so fast and vowed that well we will write a bad review about this. It was the worst place in all of our travels.
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 15 jul. 2022
We apologize for the inconvenience and we are looking into the wifi signal near the cabins.

6/10 Aceptable

Danny

Le gustó: Limpieza
Décevant
Le motel est bien situé et la chambre était propre mais ça s'arrête la! C'est disons-le en piteux état. Pour le prix payé c'est vraiment très dispendieux. Le service est vraiment lent. Pour l'enregistrement ça a du prendre 10 Minutes avant que la personne se présente à l'accueil. Et le processus était interminable. La chambre en soi Ouf! Ça manque d'amour c'est désuet. Heureusement le lit était confortable et c'était propre mais je ne pourrais rien dire de mieux. L'air climatisé était tellement bruyant que je ne pouvais pas le laisser ouvert et le frigo aussi faisait beaucoup de bruit pour me réveiller. Les environs on dirait un fond de cour a scrap. Vraiment pas une belle découverte.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
We apologize for this inconvience, we are sorry for the delay during check in.

4/10 Mediocre

Jean-Paul

Viajó por negocios, Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Très peu d’espace dans le logement. Manque de serviettes pour 4 personnes.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
All rooms come standard with 2 sets of towels. All additional towels may be requested free of charge. We apologize for this inconvenience.

2/10 Terrible

Melinda

Viajó con su familia
No le gustó: Personal y atención, servicios
We booked a room to break up the trip between Canada and Utica. Our tour bus arrived back in Montreal much later than anticipated, and my cell provider had no towers in the area, so I could not call to inform the motel. We arrived at 10:30, and the office was closed. We ended up sleeping in our car in a rest area as all other hotels/motels were fully booked.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
We apologize, We lock our office doors at 10:00pm there is a notice on both office doors that you are able to check in by pressing the intercom button located right next to each door.

2/10 Terrible

Luba

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty, run down place Not worth money paid for
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
We are working on renovating each room and the property. We apologize for this inconvenience.

10/10 Excelente

Hunter

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfy and quaint
Was a quaint comfy cabin to stay in. Place was queit and owners were very freindly and helpful, they even gave me a block of wood to put my kickstand for my motorcycle on. AC worked great and short walk to the city beach and a great restaurant right next door.
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 15 jul. 2022
We appreciate your feedback. And hope to see you in your future travels.

4/10 Mediocre

Thea

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Tessa

No le gustó: Personal y atención, servicios
The worker knocked in my door at midnight. Saying he didn’t know who was staying there because it wasn’t in his books.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 15 jul. 2022
We apologize for this inconvenience.

8/10 Bueno

Scott

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 28 jun. 2022
thank you

6/10 Aceptable

Therese

Le gustó: Personal y atención
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 28 jun. 2022
thank you

10/10 Excelente

Nicole

Viajó por negocios, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Family run and clean
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 27 jun. 2022
Thank you

10/10 Excelente

Martin

Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 27 jun. 2022
Thank you

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice bathroom for a little hotel. Clean
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 25 jun. 2022
Thank you

4/10 Mediocre

Tammy

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
😞
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 12 jun. 2022
We apologize that we did not meet your expectations

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Comodidad de la habitación
Eeehh
Average to below for the rooms...I will do more research if we go back there.
Se hospedó 2 noches en junio de 2022
Respuesta de Manager el 12 jun. 2022
Thank you for your feedback

2/10 Terrible

Theepan

No le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Gordon

Viajó con su familia
No le gustó: Personal y atención
Se hospedó 3 noches en mayo de 2022
Respuesta de Manager el 2 jun. 2022
We appreciate your feedback

4/10 Mediocre

Marissa

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A/C and location were great. There is no bathroom trash, the floors were dirty, a chunk of hair was in the bathroom, bugs in the shower, spider in the corners, a huge red spill under the bathroom sink. Gross.
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 12 jun. 2022
We apologize that we did not meet your expectations

6/10 Aceptable

Lisa

Le gustó: Personal y atención
No le gustó: Limpieza
Bathroom had a lot of mold on the caulking and inside the shower. Towels were too small to wrap around your body. Paper bath mat for 3 people taking a shower isn't acceptable. Room itself was small.
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 12 jun. 2022
We apologize that we did not meet your expectations

4/10 Mediocre

michael

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Basic motel as expected. Hotel Staff was good. Room had a few more issues than I hoped. No shower curtain, shower drain didn’t work, bathroom recessed fan area was actively being used for a nest by starling’s. refrigerator/ freezer did not work. Wi-Fi was spotty. None of issues was deal breaker but I was happy to leave.
Se hospedó 3 noches en mayo de 2022
Respuesta de Manager el 12 jun. 2022
We apologize that we did not meet your expectations

4/10 Mediocre

eric

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bathroom had leak in the wall Floor was wet and dangerous.
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 12 jun. 2022
We apologize that we did not meet your expectations

10/10 Excelente

Jeremy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good.
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 12 jun. 2022
Thank you for your feedback

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2022
Respuesta de Manager el 26 abr. 2022
Thank You

8/10 Bueno

Chris

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was quiet and clean staff at front desk was very helpful
Se hospedó 1 noche en marzo de 2022
Respuesta de Manager el 26 mar. 2022
thank you for taking the time to leave us a review

10/10 Excelente

Christian

Se hospedó 1 noche en febrero de 2022
Respuesta de Manager el 22 feb. 2022
Thank You

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and a hot shower!
Se hospedó 2 noches en febrero de 2022
Respuesta de Manager el 18 feb. 2022
Thank You

8/10 Bueno

Lawrence

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Last minute booking
Not filthy but not clean. Bed had rollers and floor was not carpet so it kept sliding every time you tried to adjust while sitting up to watch tv it rolled away from wall and could actually cause injury. Especially considering this was a handicap room. If I had trouble without handicaps I can't imagine someone who is using this bed. Shower was amazing though! Beautiful tile, very large and great pressure and shower head. Service was good.
Se hospedó 2 noches en octubre de 2021
Respuesta de Manager el 24 nov. 2021
We appreciate your feedback. We will certainly correct the issues noted. We hope to see you in your future travels.

2/10 Terrible

Robert

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I was staying for several days, but after my first night of smelling pot smoke in the room i had to leave. I told the woman at the desk i had to check out because the smell was making me sick and she had me leave my number. She said the manager would call me on Monday. Two days after Monday and no one has called me. 5 nights were charged to me
Se hospedó 4 noches en octubre de 2021
Respuesta de Manager el 14 oct. 2021
We apologize that we did not meet your expectations. We want to reassure you that all of our rooms are non-smoking and if a room has been smoked in by a previous guest we use a professional smoke eliminator to remove the odor from the room. Please give us a call at your earliest convenience. Thank You

8/10 Bueno

Julia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a simple, but comfortable place to stay.
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager el 12 oct. 2021
Thank You

8/10 Bueno

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Inexpensive, clean and quiet. A motel room basically, a not sketchy motel room.
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager el 7 oct. 2021
Thank you